Lance's knowledge of equipment, pool chemistry and maintenance is exceptional. He is reliable and…read morecommunicates very clearly. My pool is about 20 years old and I having been using this company since I bought the house (over three years now). Lance has kept the older equipment running and, with the annual report, outlines the high/med/low priorities for equipment replacements & chemical treatments. I trust his recommendations and I am very happy with my pool.

Excellent experience from initial contact, quote through installation of new pump and filter all at…read morereasonable price and within one week. John M.

Our hot tub was delivered as scheduled . Communication on delivery day with the driver was…read moreexcellent , and the crew was prepared for our challenging terrain . The 2 technicians ( Tyler & Nicolai ) were super professional & efficient . Also great communicators . Thank you Tucson Hot Tub for excellent service from sales point to delivery !

Business is run just like a used car lot. In store list prices are extremely marked up, but then…read more"discounted" to get you back down to full MSRP. You think you're getting a deal, but you're paying full price and then some. Very deceptive advertising. Tried to haggle with the salesperson and the owner. Offered me about $100 in accessories and that was it. When I tried to get a reasonably discounted price the owner basically told me to pound sand. All the "free" accessories they throw in to sweeten the deal are also marked up. Spa cover typically comes free with the spa from the manufacturer. The stairs, lift cover, and chemicals are all about half price on Amazon. Even the delivery fee is usually included in MSRP. This place wanted to charge an extra $675 for delivery and basically double dip on a full MSRP deal. They only care about their profit margins and they would rather lose a customer than give someone a reasonable discount. Do your research! I ended up buying the same exact Artesian spa from a dealer in the Phoenix area. I couldn't be happier that I shopped around. I saved over $4000 from what this place wanted to charge. No haggling, stress free, and all done over the phone. I got all the same accessories and chemicals included as well. To make things even better, delivery from Phoenix was only $499. So I even saved $150 on delivery and Phoenix is an hour and a half further from my house than Tucson. I would not recommend shopping here unless you like being taken advantage of and enjoy dealing with deceptive and greedy salespeople

We have gone thru a few pool companies, but Alpha is the best. Bobby is a megastar. We also have a…read moreJacuzzi hot tub and that gets serviced too. He is happy to provide information and explanations and showed us something, we had no idea existed (we bought the home). Very happy with Alpha. You pay a little bit more, but it is definitely worth it.

Think twice before hiring Alpha Pools. Our experience involved poor customer service, little…read morewillingness to help when problems became complicated, and service reports that did not match the actual condition shown in their own photos. When concerns were raised, the response was dismissive rather than solution-oriented. Based on our experience, we cannot recommend this company to anyone expecting accurate reporting, dependable service, or genuine customer support.

Preservation Pros has serviced my pool weekly for several years. In addition to the weekly service,…read morethey've done a few specialty projects like pool refilling and removing hard water deposits. They are super reliable, friendly, knowledgeable, and do a great job of spotting any potential issues so we can get them fixed before they cause a problem. I would definitely recommend them to others.

Roger does an excellent job of taking care of our pool and spa every week. He lets me know if he…read moresee any issues that I should be aware of, and he makes sure that the pool and spa are clean and always look great!

We were extremely please with the re-plastering Santa Cruz did on our very old pool that had never…read morebeen re-plastered in about 60 years! The waterline tile and overall plaster job came out super! Joe Jr. and his father Joe Sr. were on the job each day making sure the team did everything right -- which they did! They also came on time, cleaned up their messes daily and were easy and respectful to work with. Two thumbs up!

We're looking forward to using Santa Cruz Pool Plastering's expertise as soon as the homeowner…read moreapproves our quote. Very impressed with owners prompt response. Communications is a very key ingredient in a business relationship.

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

Couldn't find my filter Ordered from Amazon…read moreGuess that's the place to go now Second time they didn't have what I needed

My maintenance guy neglected my pool while I was out of town for a few months…read more It turned green. We followed the advice on the internet, shocking it and waiting, but after two days it had only improved a bit. We went into Leslie's pool service looking for a pumice stone to scrub down the sides. Omar took one look at our pool pictures and said, "A pumice stone is not going to help." He recommended that we drain it and treat it directly with chlorinated bleach. He explained the whole process and cautioned against doing this during the day when the plaster might get too hot and crack. He didn't push products on us but instead was friendly, knowledgeable and helpful. We explained to him the problem with our previous pool service and he recommended some pool services that he knew were great. He added that this was the busy season and that if these guys were full, to call him back and he'd help. Well, we followed his advice and it worked! I got my sparkling pool back! While we were draining the pool, we found black algae was starting to grow on the floor of the pool. If we hadn't drained it, we probably wouldn't have been able to directly kill it the way it needed to go. The pool service he recommended came out a few days later and also did a terrific job taking care of us. I depend on the internet for a lot of things, but Leslie's Pool Supplies is where I will always go from now on. Thanks Omar!

Had my bathtub refinished by Alfonzo. He showed up on time as scheduled and did a great job. He…read morestood behind his work, and I really appreciate that. It looks like I have a brand new tub and I'm really pleased.

Had our stand alone shower resurfaced. Here for three hours and cleaned 95 of the mess. That is a…read moregood thing. I let the shower stand and not used for 72 hours. Used and found very rough surfaces. Contacted the company and was told the surfaces would smooth out? NOT. They are still ruff like they need to be wet sanded. Contacted the company, and told them I was not happy. Also told them I was going to have repaired by someone else. For 750 dollars should have been done right the first time. Sorry I used them

Excellent service, on time and frank was very helpful explaining the cemetery of the water to me…read more Highly recommend this company. Excellent pebble scape job. Gordon Dudley

We hired PPP to chip out our existing pool, repair cracks, replaster, replace the ladder, install…read morean auto-leveler, and replace the pool light--basically a brand new pool. The quote was on par with other companies, and our pool guy had recommended PPP so it seemed like a no brainer. It took a really long time for the work to be completed, and there were nonstop additional costs all along the way. The gentleman who did the quote botched it, and at one point we had 4 gentlemen from PPP come out (including the gentleman who gave the quote) to our house to discuss all of the additional costs. They bickered amongst themselves and told the gentleman who gave the quote that he did a poor job, and then they walked him around the yard to give him pointers of where he should be looking for future quotes. It was awkward and unprofessional, and in the end we agreed to split the cost. After that, communications became extremely curt, all of the work seemed to be done much more sloppily, and we are still waiting for them to come back to fix the ladder that they installed incorrectly. When friends ask me who did our pool, I tell them "Pima Pool Plastering, but I do not suggest you use them".