Excellent experience from initial contact, quote through installation of new pump and filter all at…read morereasonable price and within one week. John M.

Great service. I was prepared to replace my pump motor. It had begun to make a grinding noise, weak…read moresuction at both the drain & skimmer. Lance showed up on time. Diagnosed the problem and had it working smoothly (proper PSI) within a half hour. A very reasonable service charge , answered all my questions. Couldn't be happier with the service or the cost. Highly recommend!!!

Outstanding family owned business. I had no power to our hot tub. They gave me a reasonable quote…read moreto troubleshoot and scheduled a date. I was contacted on the status of the tech. The owner, Tyler, arrived and was friendly and professional. He diagnosed and replaced the heater element within the quoted estimate. Total job was about an hour. I was nice to see that the owner also does repairs when they're busy. It shows dedication and understanding of their customer's needs. Also, no "AI" or bouncing around my phone call. Just great, dependable service. Thanks Tucson Hot Tubs!

I've had my new hot tub since May 7, 2024 and was taking the time to evaluate the process of owning…read moreand maintaining this unit.  We are the owner of The Iris by Garden Spas and purchased from Tucson Hot Tubs at 2704 E. 22nd St, Tucson, AZ. This was the first and only location visited when interested in purchasing a Hot Tub, felt comfortable at the location and the Staff was Great.  Once we decided on the right size of unit for the space available, the rest was easy with Great Assistance from Dylan.  We had to wait a week for delivery, and the delivery process went extremely smooth with no problems or damages.  Tyler and Sam delivered our unit and were very helpful in informing me of everything I needed to know for success.  Install was an Awesome Experience, Thanks Tyler and Sam!!! Thanks to this Tucson Family-Owned Business for putting my mind at ease at point-of-sale and without pressure of making a purchase.  This location also does repairs on their units as they get older and need Maintenace, and no need for searching for a repair person.  Solid!  Our unit works Wonderfully and is used almost every day and looks Great on our Patio without taking a lot of room.  It's Perfect and the Cover Bracket is the BEST Ever compared to our last unit!  WooHoo! Thanks Tucson Hot Tubs, Steven Ochoa & Robert Chavez Video: https://www.youtube.com/watch?v=uxtrOizkYqQ

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

We have gone thru a few pool companies, but Alpha is the best. Bobby is a megastar. We also have a…read moreJacuzzi hot tub and that gets serviced too. He is happy to provide information and explanations and showed us something, we had no idea existed (we bought the home). Very happy with Alpha. You pay a little bit more, but it is definitely worth it.

I couldn't figure out why our hot tub wasn't heating up & Dustin sent his guy right over & walked…read moreme through. Thanks!

We have had many pool companies service our pool over the last 21 years, and Preservation Pools is…read moreby far the best. The technician, Andrew, is exceptionally knowledgeable and explains things very well. We would recommend this company to anyone who is looking for reasonable rates, exceptional customer service, and quality pool maintenance. Highly recommend.

We were extremely please with the re-plastering Santa Cruz did on our very old pool that had never…read morebeen re-plastered in about 60 years! The waterline tile and overall plaster job came out super! Joe Jr. and his father Joe Sr. were on the job each day making sure the team did everything right -- which they did! They also came on time, cleaned up their messes daily and were easy and respectful to work with. Two thumbs up!

We're looking forward to using Santa Cruz Pool Plastering's expertise as soon as the homeowner…read moreapproves our quote. Very impressed with owners prompt response. Communications is a very key ingredient in a business relationship.

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

Couldn't find my filter Ordered from Amazon…read moreGuess that's the place to go now Second time they didn't have what I needed

My maintenance guy neglected my pool while I was out of town for a few months…read more It turned green. We followed the advice on the internet, shocking it and waiting, but after two days it had only improved a bit. We went into Leslie's pool service looking for a pumice stone to scrub down the sides. Omar took one look at our pool pictures and said, "A pumice stone is not going to help." He recommended that we drain it and treat it directly with chlorinated bleach. He explained the whole process and cautioned against doing this during the day when the plaster might get too hot and crack. He didn't push products on us but instead was friendly, knowledgeable and helpful. We explained to him the problem with our previous pool service and he recommended some pool services that he knew were great. He added that this was the busy season and that if these guys were full, to call him back and he'd help. Well, we followed his advice and it worked! I got my sparkling pool back! While we were draining the pool, we found black algae was starting to grow on the floor of the pool. If we hadn't drained it, we probably wouldn't have been able to directly kill it the way it needed to go. The pool service he recommended came out a few days later and also did a terrific job taking care of us. I depend on the internet for a lot of things, but Leslie's Pool Supplies is where I will always go from now on. Thanks Omar!

Loved everything about Arizona Bathtub Resurfacing. They were responsive and very easy to work with…read morenot to mention the excellent quality and affordable price! LOVE my new kitchen and bathroom counters, bathtub and shower! Lot of designs to choose from. The BEFORE picture is part of the kitchen counter with the original dark brown composite stone. The lighter design (AFTER) that we chose really brightens up our kitchen beautifully! Highly recommend ABR!

Just had my bathtub walls and vanity top done and looks great! The yellow veined cultured marble is…read moregone and I'm left with a beautify bathroom. Was going to have the tub tiled but chose this resurfacing option as is was less costly than the tile plus got vanity updated as well. This is a family business and they are all very honest, knowledgable, professional, and friendly. They were very responsive and showed up on time. Took great care to even protect floors and walls outside of the bathroom. Couldn't be happier with their work or the outcome and highly recommend you give them a try. Beautify results.

I had a great experience with the entirety of a pool replastering, new tile and light fixture with…read morePPP. Crews were timely, friendly and the quality of their work perfect. The start up process when the pool was refilled was step by step meticulously performed over the course of about a week. I am glad consultant Eric Leon convinced me (easily) to go with the Quartz finish over a standard plaster it was well worth it!

I recently had a very unpleasant with a subcontractor used by Pima Pool Plastering…read more The subcontractor went by the name of "Ruiz" and told me his company name was Hardscaping. There is no such company in Tucson. I engaged Ruiz to replace the tile in my spa and pool. Ruiz showed up two days later than promised and 6 hours later on the day they finally arrived. Every piece of equipment they tried to use was defective, broken and usually did not work. All the work was done by a crew of up to 6 and no one except Ruiz spoke English. All work had to be paid for in cash. The tile work and grouting around the spa was horrible, entirely unprofessional. I attempted to get Ruiz to come back and finish the job. He never returned to the job site. I should have checked him out but since they were working on a job across the street with trucks decorated with Pima Pool Plastering information, I thought Ruiz was a legitimate contractor. I was wrong and should have known better. I have hired a professional tile setter to come back and fix the problems created by Ruiz.