Fantastic locally owned company with great employees and service. Tucson Pool and Spa has been a…read morestaple in the Tucson area for many years.

Very nice on the phone and the technician was very nice, however they charged 150 just to come look…read moreat my spa heater.. not touch it, just tell me it is old and needs to be replaced.. maybe took 4 minutes if at all. Definitely a ridiculous amount for literally no legit service. Felt like a money grab. They didn't respond to my email about the crazy amount. They sent an estimate that was way more expensive than it should cost to even replace that system. (I went elsewhere and they did a great job for far less)

I have had two different full service pool companies and tried 2 years of doing the chemical…read morebalancing myself. In all that time I have always had problems with keeping algae blooms and cloudiness at bay. Always felt like the pool store was just trying to sell me more chemicals. I decided to give these guys a shot and see how they did, and when they first started my pool was very green. In 2 weeks they had my pool crystal clear and it has been that way ever since, even after a hard rain which was when I always had problems in the past. Always had a strong chlorine smell before and now we can barely smell the chlorine and our skin can tell the difference. I also have kept track of my pool chemical expense for the past years and the monthly fixed cost is hundreds less than I have spent in prior years. I rarely write reviews but I have been so satisfied with their service and cost savings that I felt they really deserved a glowing review. My wife and I couldn't be happier with our decision to go with Arizona Pina Chemical. If I could give them more stars I would.

After researching many, many local pool companies I decided to go with AZ Pima Chemical. Luis came…read moreto the house this morning. Right on time, very professional, personable, polite. Fast and efficient. Did his work and then took the time to teach me more about how the pool works than I've ever known before. Highly recommend!!

I have nothing but wonderful things to say about Sam and his team! They do an excellent job,…read morethey're extremely reliable and friendly. As a matter of a fact, they even have called me when people have showed up at my house unannounced for deliveries and helped me out. And the real story here is why I switched to Quality Pool and Service Repair in the first place. The former company I worked with showed up on different days of the week, sometimes not at all. I'm pretty forgiving so I moved past that, as long as the job gets done, right? The final straw for me was when I came home at 8 PM after a long day at work and MY DOGS WERE IN THE STREET because the person who serviced the pool did not close my gate. I called, explained why I was upset and was simply told that it probably wasn't all their fault. I decided to end our agreement immediately. Anyway, I thought I could care for my own pool which then turned green and it pretty sad/pathetic. I called Sam, explained what happened and not only did he get my pool all tuned up, he also PROMISED me that they would show up on one day every week so I could lock my dogs in the house. I cannot tell you how appreciative I am and how that one things made me really trust and endorse this company. They're amazing. They're reliable. They care.

Unprofessional, Sam didn't return calls, or emails, I have been with Sam for a few years, and his…read moreprofessionalism started to decline over the past year. He literally complained about a job that I was paying him for. This company is NO longer about quality or customer service but money. Avoid this company. I was paying $145 for FULL service weekly, and was told my pool take too long to clean (after storms...20min per my video footage). He called me this morning at 7:30am, said my pool was "shit" and he was canceling my services without any notification or conversation as to why, and didn't drop off my key. Sam is hostile, unreasonable, and extremely rude. Here is a picture of my "shitty pool".

I used them last spring and summer, and I had a great experience with their technicians. They are…read morealso very quick to respond online which is great. I only had a couple minor issues with them which I list below. Pros: Quick, high quality services for a great price. Their technicians are skilled, professional, and intelligent. Always had a great attitude and were quick to answer all the questions I had. Pay was very reasonable, and I always had a great looking pool that looked like new. They installed a new pool pump for me, gave great advice on how to take care of my pool, and never once had any issues with their technicians. Cons: The services used to pay were complicated, which led to confusion and frustration. They were initially very understanding but my failure to adapt to it led to some late payments (which I thought were paid) and resulted in me ending the services. I believe shortly after I stopped using Nu Wave they changed the services they used to process payments so you should not have to deal with the same issues I had to. Final verdict: All in all, definitely worth it.

Jesse was ok at first , right after he took it over from Ron, about 3 years ago but has gone…read morecompletely down hill...He doesn't return phone calls unless he's in your pocket doing something for you that day $$$.. His pool cleaners are in and out in about 20 minutes,do a crap job, continue to add Acid to our pool EVERY WEEK, FOR LAST YEAR OR SO, INSTEAD OF SOLVING THE PROBLEM!!We all know a pool can't be brushed, vacuumed, filter changed,baskets cleaned in 20-25 minutes,, that's why they have been fired, I'll do it myself now that I'm retired.... Careful with them,they also will steal, misplace, misuse your pool supplies and tools but deny it when brought to their attention....

Have used Sparkle and Splash Pool Service for the past 3 years and they have not disappointed! Very…read moreprofessional and their pool/spa knowledge is second to none! A special shout out to Josiah, Cruz, Charles, and Renee who have always been extremely helpful, knowledgeable and professional when at our house. My family and I thank you again for the great service and support!

Update: minutes after leaving this review Mike came by to bully and threaten to cancel the contract…read morewith the owner, stating that I don't have a right to leave a review since I'm not the customer...I told him that I am the one who sees the pool week after week because I take care of the house and I am the witness to their bad business practices. He didn't come by to deal with the pool after months of neglect because he left and the hot tub still has mildew. Awful people!! They lie, they don't service your pool and they don't care about causing damage to your pool motor. Blue knight pools merged either then and since then our pool has looked like complete garbage. Yesterday I went out to see my PSI fluctuating between 30-50 PSI so I shut off the system because I don't want to burn the motor out. When Jessie the pool guy showed I I told him that I think the filters are dirty and he said that's not his job. So I asked what is your job and he said to vacuum, scrubbing bottom, and skimming the pool and he refused to clean the filters. Instead he suggested we cancel our contract because he's tired of being yelled at about bad service techs and having to fix their issues. Nobody yelled at him. So I let him be and would again try to call the office (they haven't responded to calls in weeks). Well Jessie found out he can't do his job of vacuuming the pool without suction because the filters were too clogged. Guess who had to do a job that isn't his? Jessie. So now we have clean filters...but why fight with a company you pay good money to for a service? We will be parting ways. Unacceptable. Also, no need to respond with the run around Mike.

We recently had a pool put in by pools by design and they did an outstanding job! Dalton listened…read moreto exactly what we were looking for! If we had any questions or concerns he was quick to reply and very knowledgable! Jake was the project manager and was amazing! He was there every step of the way! We absolutely love our pool and couldn't be happier! I definitely recommend pools by design.

Absolutely disgusting experience with Ashlynd at Pools By Design AZ…read more I had to delay my pool project and financing for a year because I was battling cancer. Instead of showing an ounce of compassion, decency, or professionalism, Ashlynd chose to be rude, condescending, and outright demeaning. She talked down to me, belittled me over the communication gap, and made it very clear she wanted me to feel small over my financial timing. Let that sink in: I was considering paying this company $80,000, and this is how I was treated. It was arrogant, cruel, and completely unacceptable. No customer should ever be chastised or made to feel "less than," especially while dealing with a life-altering medical crisis. That interaction told me everything I needed to know about this company. I took my business elsewhere, and I strongly recommend others do the same. If this is how Pools By Design AZ treats people before they even get your money, I can only imagine how bad things get after.

Great service ! Good prices , and most importantly good genuine people that I came into contact.read more

they are paid monthly to clean my pool, but I really can't tell much difference between before and…read moreafter a visit. algae is still there. They come, which is better than comin since companies

PIONEER POOLS 302 S. Plumer Avenue…read moreTucson, Arizona 85719 (520) 881-7031 Great Job! I want to thank Bill & Tom who drained, cleaned, and refilled our pool. They did a fantastic job. I went online to do a YELP REVIEW and it took me back to your old location on Grant. your new location. Almost 22 years ago we had our Oro Valley house built by Richmond America and my wife and I contacted Lee at Pioneer Pools on Grant Avenue in Tucson. We contracted Pioneer Pools to do the job. With our backyard the way it was designed they came up with a game plan and designed what would fit. Great Design. We have used them ever since we moved in on Jan.2, 2001. Several years ago we contacted them to clean our tiles around the top of our poor. This was another great job done by Pioneer Pools. Most recently we had our pool tested the water turned dark green and after several tests, we found out the only way we can get it back to normal was to have the pool completely drained. Again, we contacted Pioneer Pools which has moved to its new location. Bill Winters, contacted me and said they would be out but it would be about two weeks. Yes, they kept their promise and two weeks later they showed up and start the process to drain our pool. They hooked up the hoses to the pump and drained the pool overnight and the next day Bill and Tom were back to chlorine wash the walls and base and start filling the pool. The following day they were back to add the chemicals, set the filter, and float. I want to thank Pioneer Pools and Bill and Tom for a fantastic job and is very professional along the way. Next time you need service done contact Pioneer Pools, Tucson. The Boorse's

My partner and I needed our pool resurfaced, BADLY. The tile was outdated and stained. The sky blue…read morepainted surface looked dull and was peeling and cracking. Pioneer Pools did a great job! They showed up on time and did everything in a timely fashion. Everyone we met was friendly and professional through the entire process. We now have a pool that looks brand new and so inviting! The updated pebble surface looks wonderful! It reminds me of a tropical lagoon. The tile we picked is gorgeous. We can't wait for summer to roll around (who says that in Tucson, AZ?!?) I have included some before and after photos. I am truly impressed at how amazing the pool looks now!