My family made reservations to eat here. When we arrived, they not only were unprepared for us, they commented on how we were dressed (we were in dresses). After being seated by the hostess, 3 separate waiters/waitresses said they'd be right back to take care of us but never came back (rude, I rather be completely ignored). After sitting for 20 minutes and not even getting drinks we left and they literally waved bye lol. Overall a very odd experience, didn't feel welcome and the place was pretty dirty so it is probably good that we didn't eat here anyway. read more

Awesome location great antiques and atmosphere! Came for the Syracuse Nationals and found this spot from a local friend! The food is amazing larger portions as many Italian places. The bread was good and soft with amazing butter! We got the trio and it was amazing the lasagna was great! read more

The staff was great and food was very good! Will definitely come back whenever I'm in town!

Came here 10/09 because my boyfriend and I wanted a night out at a restaurant he used to love as child. When we arrived I was happy with the decor it's really cool and unique. We got sat at a table and it seemed to be ok. But then we waited about 20 minutes to be asked what we wanted to drink and eat. We ordered an appetizer of cheesey bread (which never arrived) , a warehouse lasagna (tiny and more sauce than anything) and fettuccine alfredo ( came as chicken and broccoli alfredo which i didn't order). So when the drink arrived we got the complimentary bread and salad which were good but then it took about 40 minutes for our food to arrive. Not blaming the waitress because they were way understaffed and a huge group came in but our table barely got checked and i was never asked if i needed a refill on my drink. The lasagna was tiny and the alfredo didn't taste very good if i'm being honest. Took another 20 to get our receipt which we had to ask for a reduced price bc they were gonna charge for the bread we didn't receive and the alfredo i didn't order but luckily the man upfront was nice enough to give us a discount for the hassle. read more

Good service but mediocre Italian food. VERY limited menu. Chopped salad was NOT chopped and topped with burnt chicken. The signature lasagna had a sauce that was sooooo sweet it would kill a diabetic. Certainly not worth the high prices for just okay food. Meh. Would not recommend if you can find other options. read more

There was a lot of tension between staff, wasn't busy in there yet took an hour to get our food, and then when it did come out it was cold.

The most rancid establishment I have ever stepped foot in. It smells like a musty old library and the spaghetti tasted like something that would be served in a high school cafeteria. Our waitress was nice enough, but I think she just felt guilty that we were paying to eat the most grotesque food possible. Also fairly certain we were given toilet water, idk tho. If you love yourself at all please avoid. read more

Quite a unique establishment. It is actually a refurbished warehouse. With a trolley inside that you can dine in. The place is in need of some basic housekeeping. That aside it is a collection of miss matched furniture decorating the multiple dining areas along with some dining under old brass bed frames. The service was spot on. Our server David did everything and more providing us with a pleasurable experience. The appetizer platter was good. The bruschetta was on point, the calamari was cold and dried out. The 15 layer lasagna was great in flavor and would of been even better if it was hot rather than luke warm. It was a unique experience but nothing I would run back to for seconds. read more

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So I called to place an order the person hangs up on me terrible severe try to get takeout for dinner the wait for spaghetti with sauce was 45 that's ridiculous. Wouldn't remanned ordering online or calling they can't even be bothered to pick up the phone at the front desk. read more

I only come here once a year because I'm forced to. I think the food isn't as good as it use to be 10-15 years ago. The pasta sauce is too sweet and everything tastes over cooked. Ordered lasagna which one person in my party thinks is great. Blackened pieces of noodle in it. And it was in the middle, not a top or bottom piece. It's clearly leftovers reheated because the ricotta, if that's what they actually use, is brown and burnt looking also. Use to love this place but now it's just horrible. read more

Spaghetti Warehouse - Syracuse - Italian Near Me - Syracuse, New York

Food took a long text to get here. And not crowded Waited a long time to get credit card back then waitress comes and said computer isn't working so have to wait. One waitress say manager is working on it but he is not really a manager. Another lady said this has happened several times since 3. Now we sit and wait it has been 15 minutes. Then waitress comes and ask if I mind leaving my credit card number with her yes I mind that is the purpose of a chip. Luckily my son had enough cash but I wonder if people didn't have cash what they were going to do. It is 9:15 pm read more

Gross. Wednesday's when they do bottomless pasta is referred to by the staff as white trash Wednesday's. I went there and my salad was soupy. This place is gross don't eat here. read more

Pretty interesting restaurant, set inside an old warehouse that features a trolly car you can dine in. The food was great, and it's very kid friendly. I had the chicken parm sandwich and it was very tasty. Crispy and seasoned appropriately! read more

Greeted & seated promptly. Server seemed new to the job but super patient & friendly. Decent crowd for Sunday evening . Been here many years ago, (probably 3-5yrs ). Menu seemed to have fewer choices. I ordered glass White Zin, it looked nice but wasn't very good imo. I ordered grilled chicken & broccoli alfredo. My hubby got chicken Parm & nephew got spaghetti feast. We all chose salad over soup. It was not a great salad, 90% wet ice berg with a few croutons & Red cabbage. Salad dressing on side was maybe reason my lettuce was dripping with water? Server had a large table right near us & was still very attentive. I asked for more bread that was baked a bit more ( not off white crust ) The next loaf was a bit browned on edge. Meals didn't take too long, maybe 15 min tops. My meal looked nice , though grilled chicken was definitely cooked earlier and taken from steam table. Broccoli was nicely done & tasty. My hubby loved his chicken parm, no leftovers. I ate most of mine also. Chose tiramisu to share w/ hubby. It looked like white layer cake. No ladyfingers soaked in rum/coffee like is usual. The young man who was checking tables came by to check how we liked meal, I don't ever expect to return so I didn't say anything to him. He wore nice shirt tie & slacks and very personable. Very disappointed. Won't be back. read more

Spaghetti Warehouse - Syracuse - Italian Near Me - Syracuse, New York

See, the food wasn't disgusting or any such thing. But the sauce was bland and tasteless. Not even close to being the kind of sauce that makes you wish you could eat forever. The chicken parmigiana was good, not great, but good. I'm Italian myself and compared to my Dad's sauce, or sauce at various establishments I've been lucky enough to frequent, this sauce was not even close. The dining experience was only memorable because I went with two of my favorite people in this world, otherwise I wouldn't have anything above average to say about the night. When we first walked into the restaurant, we were left in the front for half an hour waiting for the hostess to come seat us. Which, was not a great way to start. The tables were cramped, the decor did not look at all like an Italian restaurant should and the food was subpar. The service was good though, that I will say. read more

I have been to the Spaghetti Warehouse a number of times and for the most part their food has not disappointed. I have repeatedly gotten the Chicken Parm, the 15 layer lasagna, and shrimp alfredo. I love the chicken parm, which is my hands-down favorite and go-to entree. The lasagna was good but isn't memorable and the shrimp alfredo vaguely remember being too strong for me. I don't think I have ever finished any of the entrees in one sitting so have always boxed it and brought it home for tomorrow's lunch. The great thing about the Chicken Parm is the meat is so tender when it is served that even after reheating it via a microwave the next day, it's still very very good. I have not had problems with the chicken being too dry upon reheating, which is always a plus. I have never had any problems with service and love the atmosphere. Have visited the Spaghetti Warehouse maybe 7 or 8 times now and will continue to go back there whenever I'm craving Chicken Parm. read more

I haven't been here since I was kid in the 80's and now I can take my kids here. Same great atmosphere my son loves the decor! Food came quickly the bruschetta app was wonderful, however the main course were just ok. I still would come back again. read more

The problem with this review is that I over-rated the experience by half a star. This past weekend, my girlfriend and I met up w/ several friends for dinner. Having not been there in a couple of years I thought "How bad could it be?" We arrived at what is normally the height of dinner time. Parking was an obstacle at first but after driving a trip and down the street, a parking spot became available from an exiting customer. Walking in was nice and I was impressed with the size and space of the establishment. We had made reservations and a number of our party had beaten us there. This is where everything started going from bad to worse. Initially our waiter was pleasant and even humorous. He offered suggestions and allowed us time to ponder our drink selection. As the remaining members of our party began to filter in we saw less and less of our waiter. After about 20 minutes the cutting boards with the butter and knives, now had the bread which traditionally accompanies it from the start. It was sometime later that the waiter came around looking to take orders. Our calamari was good, and do was the order that the three other people at my table ordered (it only came 20 minutes later) then everyone else who ordered appetizers at our table. The soup was cold. When I asked about salad dressing the waiter cut me off rather rudely informed me they didn't have balsamic vinaigrette. Then onto the main course, my dinner was cold, the sauce tasted a week old and out of a Chef Boy-R-D can. From that point on the waiter was no where to be found. He would come out and even when we'd try to get his attention he would put his head down and walk away. In the waiters defense he was working three tables each with a party of 15-20. At times a second waitress would come out to fill drinks (water), but about 15 minutes elapsed from the time a member of my party completed his first glass of wine and got his second. Finally our check came and I wouldn't be exaggerating that the majority of our 13 person party was as displeased as I was. I remember speaking near the bar area and the consensus was that this was one of the worst dining experiences we all had to sit through. read more

Was told this was a great Italian restaurant. Hostess and waitress were surly and unfriendly. They offer bread (hard as a rock) and salad or Italian Wedding soup. The soup was chicken broth, A few chunks of chicken and spaghetti! Disgusting. Shrimp scampi was mostly spaghetti, oil and a few shrimp with green and red peppers. Chicken Parm was so so. A bit mushy on spaghetti. The restaurant is old, the chairs are wobbly with cracked plastic seats. Would not go back. read more

Tonight we had to wait 15 minutes to be seated at 6:30 pm. The service was slow. We were not checked on during the meal. Long wait times in between courses. We ordered the 2 for $25. So, here's what happened: My salad was served warm in a warm bowl. I sent it back. Second time it was warm again and served with no dressing. Gone are the big bowls of salad. Our appetizer was stuffed mushrooms. They were good. We both had the lasagna. That was ok.. Nothing great. i've gad better (Angotti's) We both took leftovers home. I'll be honest. Many of the previous reviews on service and food quality is correct. It used to be good like 10 years ago. Olive Garden is better. read more

Maybe I visited here on an exceptional evening because our dinner was very good. The lasagna and chicken where great and I'd absolutely get it again. read more

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Just went last night 9/7 the service was terrible the food was just oj Portions, often enough for a second meal at home. Last time I.had chicken parm and it was terrible, so stick with lasagna or spaghetti dishes. The chicken parm is still terrible, I don't know how an Italian restaurant can NOT have great chicken parm but this place sure does ruin it They often have coupons which really take the edge off the prices. read more

My buddy and I stumbled upon this location (on Yelp). Amazing 2 for $25 menu. The food was stellar! Definitely try the spaghetti ;P read more

I'm not high maintenance, so this gets my Italian urges out of the way. Is this the greatest Italian food? No, but it's not bad by my standards. I would recommend this to those who want an average meal. The facilities are gorgeous. I hear the owner buys abandoned warehouses, fixes them up, and opens these restaurants, so there is a lot to take in at this location. I had and loved the 'Italian sausage peppers & onions' and a few other dishes that I cannot remember the name. I've also had some dishes like the Warehouse Scampi that was okay. This place is very good for groups due to the large size of the facility. read more

I've Been to SW many times and I'm never really impressed. Its OK food and OK service. We headed to SW for a early dinner on Sunday and to be expected, it was busy. NO PROBLEM. Our waitress just walked in and didn't even have her apron on and greeted us at the hostess stand and seated us herself. our waitress took our drink order and gave us time to look over the menu. 15 minutes later she comes around and takes our order- S.W celebrating there 40th anniversary so there is a few things new to the menu. I was torn between a few choices but i ended up getting the chicken Alfredo. The last time i was at SW i swear my spaghetti sauce was burnt so i was trying to stay way from red sauce. My boyfriend got the sausage penne pomadoro. After she took our orders she gave us heads up that a huge party just put there orders in and it maybe a bit before our food was up. Luckily we were not starving.So about 25 minutes later our food came out. Our waitress was able to carry the dishes out with her bare hands, which told me that they were not hot to begin with. Yep just as i thought, not very hot at all- and being that i had Alfredo sauce it was starting to get really,really thick. My BF's meal wasn't very hot either. His sausage penne was AWESOME! I wish i ordered it. My chicken Alfredo was Ok. All and all a OK time and OK meal. read more

I would rather stay home and eat Chef Boyardee than come here again. If you love the Olive Garden then give this place a shot. If you where raised in an Italian home and know what good Italian food is then AVOID. The only cool thing about this dump is the trolley. This place is constantly in violations of the Onondaga Health Department inspections too. read more

Decent restaurant and a good place to take kids. The center looks like a train and you can eat inside. The steak and salad were ok, the bread was pretty good, and the pasta is quite good, especially the sauce. Lots of parking in the lot and usually not a wait since the space is so big. read more

Keep in mind that two stars is "Meh. I've experienced better." And three is "A-OK." It was not A-OK. We arrived at 6, seated at 6:30, as a party of six. We were celebrating my son's birthday. There was no service until 6:50 when a waiter came and told us he had just been assigned to our table, and that he'd be right back and we'd have a free appetizer because it had taken so long. At 6:55 he took drink orders. About 7 he came back and asked what we wanted as the appetizer. We were all ready to order but he couldn't take that order yet... By 7:10 he had taken our dinner order, but it didn't come out until about 7:40. At 7:45 he stopped to see if everything was OK - two of the six dishes were lukewarm, the rest were fine. But we told him we'd like to order dessert now so that it wouldn't take another hour. He brought the desserts out 4 minutes later. Not sure if he was being helpful or sarcastic, as we were barely into our entrees. Other tables (one with 7 people) came after us, and left a while before us. I won't go back as a result of the service. Now to the food - I had the spaghetti and meatballs, and the sauce was tasty. The meatballs were a mushy consistency, but tasted fine - I wouldn't order the meatballs again, but the sauce was good, not too sweet, which is something of a problem with some red sauces. The chicken parm was fine, fairly large portion and nothing wrong with it, but nothing to write home about, and the lasagna was good. The Warehouse Scampi was very good according to my son. Other dishes at the table were a spaghetti and meatball with mozzarella added, a spaghetti with meat sauce, and a chicken alfredo with the roasted red pepper sauce. Everyone liked those dishes, but the alfredo was better in other places. Dessert was tiramasu -but it was really just a lot of frosting and not much else, a 12 layer chocolate cake which my son loved and others said was good, and a slice of cheesecake that was acceptable. Finally the atmosphere - although unhappy with the service I'd say the rest of the atmosphere was terrific. I always wonder if any of the memorabilia is authentic, but it adds to the fun regardless. Again, my kids liked it too. read more

I wish there was an option to give a place a 2.5 star rating because I feel like that would be a better representation of how I would actually rate this place. I've been here a couple times, both times for large family functions. The food was OK, at best. Both times I order a spaghetti dish with a marinara and grilled vegetables. This last time, the "grilled" vegetables were sautueed waaaay too long and some were visibly burnt with black char on them. Not appetizing at all. They were also very skimpy with the marinara... not just on my dish, but every single person at the table complained of the same thing. The pasta dishes come with a side salad that is pretty much just iceberg lettuce, two slices of tomato and a few slices of onion. Ugh. I understand it's just a side salad, but cmon guys... try a little harder! I will say the service was excellent both times. The waitress did an excellent job at remembering who ordered what, stopped by to refill drinks and check on us often. She also was very helpful with some ingredient questions we had. As far as the decor... meh. I could take it or leave it. It's kind of kitchy and low-budget, but I can see people from Syracuse being ooohed and aaaahed at the novelty of it all. Basically, it's supposed to look like an old train station or something with all these old signs and ads everywhere. Definitely not quaint or romantic at all and more geared toward families or people who think that stuff is cool I guess. Food = 1 star Service = 5 stars Atmosphere = 2 stars I will probably not go here of my own accord ever again. If my family drags me there again, I will have to suffer through it. read more

A long time Syracuse stand by. Ambiance/Atmosphere: 9/10 Food: 3/10 Service: 8/10 This place is very kitschy and quirky. Tons of nice hardwoods and an indoor trolley car to dine in, which kids love. They also host murder mystery parties which is pretty cool. The server we had was very pleasant, attentive and engaged my son instead of me when asking for his order which I really respected. The food, however, not so great. It was clearly all mass produced SYSCO brand stuff they just threw together. My ravioli tasted like it came from the freezer section at the super market and my girlfriend's pesto salmon was lackluster at best. We declined to take the sizable portions of leftovers home. If you're looking for a fun place to bring the kids then Spaghetti Warehouse is great. Otherwise if you're looking for a legit Italian meal, steer clear. read more

Spaghetti Warehouse - Syracuse - Te$ha? Really? Ke$ha's server cousin maybe? Weird that they let this slide. - Italian Near Me - Syracuse, New York

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Im not sure about bad reviews because im super picky but i love eating here. There lasagna is sooo good. The Italian wedding soup is amazing and the bread and garlic butter is so delish. Plus on Wednesdays they are extra cheap i got for courses of good food for 12.99. If they weren't good i wouldn't go there. I got lasagna, soup, fried cheese things, and a raspberry cheeese cake. My fiance got spaghetti and meatsauce with 2 huge meatballs for 7.99. read more

Spaghetti Warehouse - Syracuse - 15 layer lasagna and cheese things. Finace got spaghetti and meat sauce with meat balls - Italian Near Me - Syracuse, New York

Mediocre American-Italian Cuisine, much better to be had in Syracuse's 'Little Italy'. My girlfriend had the Fettuccini Alfredo, and I had the Chicken Riggies (SPICY!). The Alfredo was sub-par (most likely from a jar) and the Riggies (SPICY!), as annotated on their menu, lacked any semblance of heat. Also, two days following, my girlfriend came down with COVID-19, and this was the only place we had been in the past 5 days. Overall, not a good experience, spend your money elsewhere. read more

Spaghetti Warehouse is a solid tier above Olive Garden, but I'm not sure if that can even be seen as positive. None of the offerings are fancy here. You get delivered a massive plate of spaghetti that could have easily been cooked at home. That means that it is highly eatable and you will enjoy your meal, but for the price and drive (no one lives too close to here), maybe you would have been better off cooking with your family instead. I've been here for special occasions, meetings, award receptions, and dates, but I no longer have any desire to consciously head here again. read more

Good food -good basic Italian food. Nice atmosphere and nice staff.

i should have listened to my mother and not gone here. The food is mediocre, if plentiful. I had to send my lasagna back because it was cold and our stuffed mushroom appetizer was a ramekin of sauce with three mushrooms in it, which looked nothing like the menu picture in which they were all individually and neatly prepared. Our server was inattentive to our requests for more bread, a hot meal, and a cleared table before our next course. it didn't help that we were at a table for 4 with a baby as our 5th. Do people not understand that the entire area in front of the baby is going to have to be kept clear of everything except the baby's food and entertainment? The other 4 of us huddled at 2/3 of the table when we could have easily been seated at a larger table. read more

If I could leave a 0 star review, I WOULD !!! Ordered here through Door Dash. I asked for extra marinara and got none . Whole $70 order was messed up, no utensils or napkins. Oil spilt everywhere. By the time I got utensils and napkins my food was cold and wrong . I called the restaurant and asked for my money back for such poor quality . They told me sure. 3 weeks later still no refund, managers Jay and Markos said they would call me back with answers and never called me back, I literally called over 19 times in the 3 weeks period. Terrible customer service . Outrageous that a month later and I'm still not reimbursed. Would never go here again in my life ! Save yourself a trip, anywhere is better than this place ! read more

What happened to the menu? It used to have numerous options, now there are like 8? Glad there's some vegetarian options, but the only veggie sidecar is asparagus? I don't mind, but my daughter does, as there's no option she will eat. Salads are always watery, Caesar salads have too much dressing. The service is usually good; we recently went on a Wednesday night, and it was pretty busy, but our server, John(?), was attentive and friendly. The fettuccine Alfredo with chicken parm was good, and had enough for another meal, but the ravioli and manicotti dishes are pretty small, for $15 a plate. read more

Okay, I went today with my bestie, my daughter, for lunch. She ordered the spaghetti and meatballs, classic lunch, and I ordered the baked ziti, classic lunch. My salad had 4 croutons, 1 small slice of tomato, less - than fresh lettuce and watered-down ranch dressing. My daughter had the same with 'orange-ish' Italian dressing. Our sourdough bread was hard, both times, but our entrees were delicious! Our waitress was pleasant also. Another issue, my daughter had a slow, steady drip of water on her back throughout our stay. One of the servers explained that it was just condensation from the pipes above and they were in the process of trying to figure out how to stop it Again, the entrees themselves were yummy! read more

Met family in Syracuse for a long weekend, thought it would be a nice place for all aged members of the family. Called weeks in advance to line up the best table, by the trolley, no other reservations were made at the time. Upon arrival, we found out that people had been seated in the section which I requested, and the wait staff had no care. Food was fair, nothing like other SW which I've been to. High potential, especially due to the ambience, completely ruined experience because of the piss poor customer service. However, we all found this experience to be true of everywhere we went in Syracuse - DUMPY SHIT HOLE. read more

Lots of seating so you don't have to wait, plus they take reservations. Unique environment. Kids love sitting in the caboose. Great sangria! We sometimes go early and drink in the bar room which is always quick and quiet. I love the spinach artichoke dip, but it really needs to come with more than 6 small pieces of toast!! Very fairly priced too. We always have left overs. read more