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    Abbiocco by a mano

    4.2 (122 reviews)
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    ABBIOCCO BY A MANO ATMOSPHERE

    What's the vibe?
    Intimate
    Outdoor seating

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    Wood fired scallops
    Nik H.

    We went back to see if our second visit would be as good as the first. Well, it was. The service was as good as our first time. Our waiter was a a riot and was very attentive. The ambiance was as nice. The details haven't changed from our first visit. Plenty of room and space for everyone. We started with the charcuterie board and the whipped ricotta and focaccia. The board was the perfect size for 3 people. The quality of the meat and cheese was excellent. The star of this visit was the entree that my wife and I split. They had a 34 ounce bone-in ribeye steak. It came with some marvelous twice fried fingerling potatoes. We ordered some sautéed broccolini as a side. It was literally one of the best steaks I have ever had anywhere. Best of all, we had leftovers! If you haven't tried Abbiocco by a Mano yet, do so.

    Side
    Alexandria L.

    I had never went to A Mano, so I was extra excited to try Abbiocco. We went for a coworkers' going away dinner. They were accommodating with the time & large amount of people, but not as attentive and engaging as l had wished. Nonetheless, the happy hour wine deal $6 - woo! We started at the bar, watching the restaurant quickly become full. Was not a Thursday so we couldn't have the exclusive gnocchi, I opted for the "Ragu di Agnello," lamb, SO tender and flavorful with the mint - many got pizza, which looked amazing especially with the stone fire oven. An intimate date night to split some apps & dessert is necessary, as we got the bare minimum. I will absolutely try again!

    Stacey C.

    I was in town for business and was hungry but not starving so I wanted to grab something semi lite. I walked by this restaurant and it appeared like a comfortable spot. I took a seat at the bar and ordered a Pear & Thyme Martini from the drink menu. Between the bar tender flirting overtime with two young girls at the bar he asked for my order. The drink was good not great. The pear flavor was almost absent and the vodka was not smooth enough for the pairing. The honey thyme flavor was well balanced. I decided on two appetizers. The Caprese Burrata, and the Calamari with Lemon Aioli. The flavor was great in the Caprese salad. The tomato was flavorful, the burrata was fresh. The plate barely had any basil and was missing that flavor. The balsamic glaze was great. Overall it was the star of the meal. The calamari was okay. The calamari was slightly overcooked and chewy and had slightly too heavy breading. I didn't ease any seasoning or flavor on the calamari. But the lemon aioli and balsamic glaze was amazing. I mean you could put it on cardboard and it would be the best ever! As I got carry out, I was rather surprised that there was no napkins or cutlery included. Oops. Overall it was an okay experience. If I would have dined in I would have asked them to add more basil and replace the calamari.

    Zozzona
    Jacob M.

    Very loud restaurant. Was hard to hear the person I was sitting next to. The service was fast, but the menu is very small and most options you can't tell what it is without looking up Italian. Unfortunately, the food was the worst part. My Zozzona was hot, yes, but the sauce was incredibly acidic and there was barely any sausage. And for the meat that was there, it was in such small pieces that I couldn't tell whether it was sausage or bacon.

    Cacio e Pepe
    Ted K.

    I had a great experience here. It's a little hard to find as the entrance is off to the side as opposed to directly facing the street. The ambiance is a little difficult to describe. The tables are well spaced apart, the ceilings are high, the lighting is dark, but it still feels comfortable rather than trendy or upscale. The wait staff wears t-shirts and everyone was extremely friendly. Not as pretentious as some of its peers. The polpette are fabulous. Had the Cacio e Pepe which is definitely al dente (which I love) and was delicious. I felt it was far superior to LaLaLu's version which, while more showy (prepared tableside) was not as al dente, and was pricier. The Cacio e Pepe was hard to eat gracefully though, so not the best idea for a first date or if you're sitting at the bar. I had them bring out the polpette and the Cacio e Pepe at the same time which I'd recommend as the marinara sauce with the polpette contrasts well with the pasta sauce. I'll definitely come again!

    Sweet Potato Tortellini
    Jillian H.

    Started with fresh bread and Old Bay butter! Crazy good. Had the sweet potato tortellini for dinner it was absolutely amazing! The pasta is fresh, sauce is unique, and potato filling was light and fluffy. Rhubarb tart - fresh cream, delightful crumble and tangy rhubarb made an absolute perfect ending to a stellar meal.

    Gnocchi stuffed with Ricotta
    Michael L.

    A Mano Kitchen and Bar was a conflicting experience of, that's incredible to, that's made really well but I've had better. I'll make this clear there was nothing bad, not remotely, maybe it was the hype or the prices on the traditional menu that was swaying our opinions. We went for dining week, which is amazing that they participate in because it gave us an opportunity to try so much we otherwise would be hesitant to because of total cost. A Mano itself is really beautiful inside, a great spacious layout with unique designs. Music is playing loud enough to hear, quiet enough to easily converse with your table. Our server was pleasant and attentive, and did his job well. I was impressed that after every course they cleaned everything up and gave us new silverware. For drinks a wide variety of choices of cocktails, wines and beers. Everyone who had a drink enjoyed them. The food, this where mixed positive reviews start coming in and I'll go course by course. The complimentary bread, very soft and fresh, the butter with it was different than a traditional butter, but not our favorite. I used the delicious bread to soak up the sauce from my appetizer. I had the Polpette and this was hands down the best restaurant meatballs I've ever had. Cooked to perfection and the flavor of the sauce left me wanting more. The Caesar salads were very fresh and well made. Someone order the special goat cheese appetizer and they adored it. The main dishes. I had the Gnocchi stuffed with Ricotta and they were cooked perfectly, they nailed the texture. I was underwhelmed by the flavor profile of the sauce they were in. Making it a simply enjoyable main. My wife had the strip steak and again they cooked it to perfection, underwhelmed by any flavor. It needed more of a favor punch to put it over the top. The twice baked potatoes that came with it were very good. Those that ordered the Cavatelli were in love with it. I got to try some and again cooked to perfection! This time with the sauce having flavor that makes you go wow with each bite! Someone also ordered the pepperoni pizza and they said it was good, it's pizza. The desserts, the deconstructed cannoli with orange ricotta and the lava cake. Both were very nice. We weren't a fan of the orange flavor but you can't knock it for accuracy, it was well executed and a fun take on the traditional version. The lava cake was very good and they used peanut butter in it which was a preferred twist on the traditional. Overall A Mano is easy to recommend, everything was good to great. I want to give it another try to have the opportunity to be fully blown away. I do encourage you to check the menu for pricing and to reserve a table as it's very popular and will easily fill up. Enjoy!!

    Mack presenting our pizza
    Tara T.

    Talk about good food, service, and, ambience. This restaurant was recommended to us by a friend we were visiting in Syracuse. We bellied up to the bar and were served by Mackenzie. He treated us with kindness and shared with us all of his favorites on the menu. This will definitely be a place we dine at when we are in town!

    Amy H.

    My husband and I celebrated our anniversary at Abbiocco on Warren Street in downtown Syracuse. They just rebranded, but we had been to the former restaurant. Our server, Michael, was great. Great personality and explained the items on the menu. We started with calamari. We both had different homemade pasta dishes, a bread pudding which is the best we have had since London and after dinner drinks. It was an awesome dinner, everything was delicious, service and great company.

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    10 months ago

    Food was perfect!! I got the Casio de Pepe, and my fiancé got the pork chop. Staff was so so lovely

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    2 years ago

    I had the pork chop it was the most amazing pork ever. I wanted to order another one for take out but the kitchen is close.

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    3 years ago

    Had one of the best meals I've had in Syracuse here. Loved the food, the staff and the location.

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    Noble Cellar - "The Egg" - Sous vide egg with heirloom polenta, seasonal vegetables, and vegetable jus

    Noble Cellar

    4.5(92 reviews)
    0.2 mi
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    I will start this as I always do by saying I do not give out five stars unless I am really blown…read moreaway. I came back a second time after coming just a few weeks ago. Once again, it was outstanding. Great service great atmosphere and the food is superb. The price is worth what you pay for. If you have not come here yet, I strongly suggest it. It may be expensive, but the experience is hard to beat. One of my top five favorite restaurants of all time.

    I was genuinely looking forward to dining at what is often described as "the best restaurant in…read moreSyracuse," especially for their Valentine's Day prix fixe experience. Unfortunately, based on our visit, I do not anticipate returning. While I do have several culinary critiques--such as paying for the luxury wine pairing only to receive a bold Burgundy alongside Linguine and Clams, or seeing "Caviar" listed on the menu and discovering it was actually Bowfin roe--these are ultimately matters of taste and expectation. Likewise, the eclectic menu progression, shifting from Korean/Asian-inspired starters to Eastern European notes and then unexpectedly into Italian influences, was unusual but clearly stated ahead of time. SEE UPDATED REVIEW FOLLOWING THIS SECTION SPECIFICALLY RELATING TO "SERVICE FEE". What was not clearly stated--and what I believe crosses into dishonest practice--was the service fee. The menu advertised on Instagram included fine print noting a 3% service fee. That seemed reasonable. However, the check we received instead included a 22% service fee, which is a significant and unexplained deviation. This is not a simple oversight. The terms presented online at the time of reservation did not match the terms presented at the restaurant. (UPDATED REVIEW: Following my review, one of the owners of Noble Cellar reached out to discuss my experience. We had an in‑depth, thoughtful conversation about the complexities of New York State restaurant laws, particularly those governing how front‑of‑house staff may be tipped and how back‑of‑house employees may be compensated. While we were in agreement that the language surrounding the service fee was confusing, our discussion gave me a clearer understanding of the intent. I now feel far less certain that the discrepancy was malicious or deliberately deceptive. That said, it should have been made much clearer to diners that the service fee included what is traditionally understood as gratuity. Transparency in this area is crucial for maintaining guest trust, and clearer communication would have prevented the confusion I--and likely others--experienced. I want to commend the owner for reaching out directly and taking the time to address each of my concerns. His willingness to engage, listen, and provide context demonstrated genuine integrity. We also discussed my other critiques in depth, and it was evident that he was sincerely interested in my perspective and committed to further elevating the experience they aim to provide. I was invited back to experience a standard service, and I appreciate the opportunity. I look forward to giving Noble Cellar another chance and hope to update this review again following a future visit.) Our total bill was $599, including a $100 "service fee." I still chose to leave a $100 tip, as our server was attentive and should not be held responsible for management's decisions. In the end, we spent $700 for two people--paired with the added disappointment of feeling misled. I have photo documentation of both menus, and the discrepancy is unmistakable. I will be reaching out directly to ownership and management regarding this issue. Until then, I feel compelled to leave a 1-star review, as this level of inconsistency and lack of transparency is unacceptable. Without the inflated and undisclosed fee, my rating would have been closer to 3 stars, based on the food and overall experience.

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    Dining area

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    Pork Belly appetizer

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    Oh My Darling - Salmon Benedict

    Oh My Darling

    3.8(399 reviews)
    0.0 mi
    $$

    This is one of our go to places whenever I visit my daughter in Syracuse... never disappoints!…read moreThe menu has unique plays on some standards... always delicious and the cocktails are inspired & interesting... you'll probably need a rezzy ENJOY!

    I stopped by with a group of 6 on a Friday afternoon. When me and my friend stopped by there was no…read moreone at front so we stood around awkwardly for a bit before someone came over to bring us to our table. Walking through the restaurant was nice as the space was very large and the decor indoor was cozy and whimsical. Our server was nice throughout the meal. However, I did get a water glass that had marks on it that looked like someone just drank out of it and a crumb on the rim. I asked them if they could get me a clean cup and they ended up bringing the same one as the same mark and crumb were still there. For food, our table ordered a few items to share. We got: -CAULIFLOWER WINGS: The chutney/salsa on top of the fried cauliflower was nice and gave the item a little sour kick. However, the cauliflower itself was not cooked fully so not as soft as I wanted it to be. -SYRACUSE POUTINE: The appearance of the poutine was not the best. However, the gravy it came with was very flavorful and tasty. The potatoes themselves were not fried and were in wedge form but went well with the gravy. The small globs of melted cheese on top were a nice complement. -CAJUN SLIDERS: The slider compliments/sauce went well together but the sliders themselves had grill marks on it which gave a bitter bite to those parts of the slider. Additionally, the fried shrimp inside of the slider still had the tail on and so it was a bit of a surprise to bite into a full tail while eating a slider. All in all, a cute spot to see people but food had some hit or miss components.

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    Oh My Darling - Inside.

    Inside.

    Oh My Darling - Rosemary Hot Honey Dipped Crispy Chicken Full Housemade Mac Cheese Honey Dijon Roasted Brussel Sprouts - GF DF

    Rosemary Hot Honey Dipped Crispy Chicken Full Housemade Mac Cheese Honey Dijon Roasted Brussel Sprouts - GF DF

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    Eden - Chicken dinner, Roast Chicken Plate

    Eden

    4.6(121 reviews)
    0.2 mi

    Another outstanding meal at my favorite syracuse restaurant…read more Enjoyed some time this Friday with special people as we sat and enjoyed an exquisite dining out. I was the only returning patron, the others much enjoyed their first time here. Walking through the front door you're instantly hit with a wonderful smell of food cooking over an open fire. Got a terrific table to look out the window and enjoyed a nice evening view. Took full advantage of every food meal course available. Started out with their evening appetizer of homemade bread with cinnamon butter. Each of us got our own dinner choice along with small plates to start. The two small plates were green lentil salad and ember roasted carrots. Both of them with their unique flavor and style. The green lentil salad featured heirlooms. The ember roasted carrots featured labrieth, doqqa, and maple syrup. Keep in mind everything here comes from local farms and local breweries and distilleries. Big fan of supporting the state and local community. Fantastic! They feature only a few main entrées, tonight's included halibut, steak, chicken, and sea Island peas with jasmine rice. Knowing how well seasoned their steaks are, I went with a filet mignon 10 ounce. Probably a little more than I should've gotten, but I very rarely eat steak and know how well and good they are here. Ordered the steak medium to medium rare and that's exactly how it came out. Mouth watering delicious. Along with the steak includes mashed potatoes, chimichurri, kale, and. crème fraiche. Every bite was outstanding. One of us got ice cream for dessert which she said was very good. The ice cream was made right there at the restaurant. We kicked off the dinner with a rum cocktail and a tequila cocktail. All spirits locally sourced. If you haven't tried it here yet you should. You will not be disappointed.

    I had a nice evening at Eden. Parking wasn't bad. Reservations are a must as it is rather small…read moreinside. We were promptly seated and ordered glasses of wine while perusing the menu, which is on the smaller side. That usually means everything on it is rather good, so we had high expectations. We started with the Mushroom Toast, Ember Roasted Carrots, and Beef Tartar. I'll start with the bad and finish with the good. The Ember Roasted Carrots were a complete miss. They were trying to go for a middle-eastern flavor, with each ingredient contrasting, while the carrot served as the centerpiece to flavor. I found this to be INCREDIBLY bland. The carrots were not salted enough during roasting and lacked enough char. They dish also needed more labneh than it was served with. It literally just tasted like carrots and yoghurt. Honestly, if I could only give one critique it would be to have used more salt, but this dish was a real disappointment. The Beef Tartar suffered from a similar issue. It was bland. Not enough salt was used. It unfortunately tastes like flat beef. I overheard the bartender talking to another couple and he told them they really want to highlight the ingredients. The idea is purity or something like that. And that's well and good, but you still need to season beef tartar. I don't think this is necessarily a poor execution of the dish(es) rather this is more in line with the philosophy of the kitchen, and that's fine. It's just not for me. And now for the good. The Mushroom Toast was great. It had all the things I had wanted. Fat, salt, umami, freshness. This was a good dish and I would get this again. As for the entrees, my husband and I ordered the Cappelletti and the NY Strip. The Cappelleti was the strongest dish of the night. The flavors were layered and intentional. This was a great dish and I1000% would get it again. My husband ordered the NY Strip along with bone marrow. It was cooked to perfection. Cooking it over a wood fire gave it a great char and almost Smokey flavor. It was very flavorful. The chimichurri made the steak feel lighter than it actually was. My husband loved it and I loved having a bite or two of everything together. This was a complete dish and I'd highly recommend it. The only knock I could give it is the bone marrow. There was a lack of volume in it which is probably due to being cooked over a wood fire. Parts of the bones were also over roasted. I'd skip this the next time and get the foie gras pate. Lastly, for desert we were disappointed that we could not try the rice pudding as they were out of it (we will try it the next time if available). We did however order the Flourless Chocolate Torte to share. It was made perfectly. It was rich and decadent but remained light. It was almost like a mousse, but not quite. We loved it. Overall, the had a great time. There were several highlights and I think they make up for the a couple of the earlier dishes. I'd like to see what else they have to offer when they change their menu.

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    Eden - Many wines available

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    The York - Crispy Tuna Appetizer

    The York

    3.5(271 reviews)
    0.2 mi
    $$

    We went on a Monday for happy hour with a large group, they were able to quickly seat our group…read more The restaurant was recently updated, it looks great, clean and sharp. It's definitely brighter now which I love. The happy hour deals are great, and the food was excellent.

    The York feels like a 20 something that wants to flex like an adult, but still likes to read Teen…read moreVogue. Growing up is hard, I get it. TPOH nailed it: "Speaking of hearing, I can't take too much loud music I mean I like to play it, but I sure don't like the racket" I'm starting here, with the vibe, which sets the scene, dig? Decor-wise, it's luxe lounge, and is a welcome surprise in the Salt City. We use Resy, and...either the hostess misheard our party size, didn't really care, didn't really doublecheck to read our actual reservation, or whatever man, that's just your opinion. So, the backroom might have been a bit better suited for us olds, we were ushered into the front room. Not the window, but pretty darn close. Again, fun for people watching, inside and out. But damn it kids, if you have a DJ, I want to talk to Sir Vibes A Lot and ask them how they think thumping house music actually aids in digestion? Maybe I unconsciously started chewing to the unrelenting 4/4 beat, anything's possible. Now onto the menu, and back to the identity crisis. Like a lot of places, the York has a broad spectrum of offerings. Burger. Nashville Hot. Multiple pasta options. Sure, sure, sure. The porkchop with kimchi fried rice was the clear winner, hands down. The chicken, mashed and greens took second place (but I'll give ya a pro tip chef: the longer you cook your greens, the better they are). The salmon was a distant third because everything bagel seasoning is a lot after a while, and the veg was uninspired. Our TL:DR recommendation is come for cocktails and poutine. The poutine satisfied by itself. Our server was great- thanks, Destiny!

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    The York - The bar

    The bar

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    The Evergreen - Brussels sprouts

    The Evergreen

    4.1(202 reviews)
    0.2 mi
    $$

    It's so nice to go to a bar where they love on vegetarians as much a meat eaters, and it makes it…read moreeasy to find something satisfying to go with your beer here. For drinks they have a good selection of beers on tap, usually 10-20, from local and national breweries. The server offered me a sample before I fully committed on a beer I had a question about and I appreciated being able to try it before committing to a full glass. The Evergreen's menu itself is accessed through a QR code where their full list of options and specials are listed. My group opted to share the beer fries and they were taaaasty, pillowy soft, crunchy, and amazingly well seasoned. The vegetarian options are a regular part of the restaurant and the fried tofu I had was genuinely satisfying and well done. My cajun pasta was maybe a touch over but I was okay with it since it had my condiment obsession of chili crisp in it. The menu is well marked for dietary needs. A great thing of note is that they have women's, men's, AND an all-gender bathroom. I appreciate the inclusion in the food and restaurant itself. Car parking is street parking, it's accessible via the Centro bus system, and there is an artistic broken-chain shaoed bike rack just across the street from the restaurant. My group was happy with the prices and service for an early Wednesday dinner in a wintry March.

    Sat at the bar, it took awhile to get served and to get our bill, but ig the bartenders were busy…read moremaking drinks for the tabled patrons. The mac in cheese was probably one of the best I've had in town. The fries were really good and I dipped them in some spicy aioli. The burger on the other hand was simply not good and lacked any sort of flavor, I'd probably try a regular burger over the smash next time. The restaurant is nice. The location isn't bad and has decent parking.

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    The Evergreen - Burrata

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    Copper Top Tavern - Camillus - Tuscan Hummus

    Copper Top Tavern - Camillus

    4.0(276 reviews)
    4.5 mi
    $$

    It wasn't bad, but I probably would not go again. The…read moreservice was good; we were sat right away, and drink orders placed quickly. Drinks came promptly, and our food orders as well. They have a wide range of meal and drink options, with most items sounding appetizing. My husband and I both got lavender drinks; him a lavender marg, and I a lavender lemonade. They were very syrupy, which made it hard to finish the drinks, even though they the flavor was great. We got garlic bread as an app, and it was much more greasy than one would expect. But it was still very tasty. Only down side was that the grease weighted down our stomachs, so it was hard to finish the entrees. Dinner was very good; I had the six cheeses mac n cheese, and Ryan got fish n chips. Both were a good portion for the price, which is always nice. Again, it wasn't a bad experience! I just wasn't blown away/ i didnt feel that I need to go back in the future.

    We've eaten here a bunch - mostly due to proximity and lack of other options. The food is wildly…read moreinconsistent; sometimes, we're surprised at how good a dish is (usually a special or seasonal dish), but if we order it again, it's never the same. The biggest issues: - Many things seem to have a lot of oil involved. From the side vegetables to the burgers to the "garlic bread" served on the side of the pasta dishes - there's a strong, oily taste. It's not a pleasant oil - my guess is it's ostensibly neutral, like a vegetable or canola, though it leaves a flavor that suggests it's not entirely neutral. Perhaps a fake butter? Why it's so ubiquitous is anyone's guess, but it leaves an unpleasant film in your mouth. While I understand restaurants use a lot more oil/butter than home cooking (it's often why we like restaurant food better), this oil is not good. - The fries. I guess some people like them; I loved shoestring fries as a kid, but these aren't the same. They have no flavor (aside from the aforementioned oil), and they're the consistency of McDonald's fries, but drier and harder. Recently, we got an order that came with a new, more traditional style fry, and they were so good. We were excited that they finally ditched the cardboard variety but that apparently was a one-off - today showed that they seemed to revert to the old style, unfortunately. - They had an amazing chicken bacon ranch pizza for a while, until one day when it was gone. I think the secret was smoked Gouda, but whatever they used, it was a great pizza. When it disappeared from the menu, I inquired and was told, "oh yeah, lots of people are asking for that." So I said, "is it coming back, then?" I was told it's "doubtful," which kinda sums up my experiences there. Everyone loved it and wants it back? Better get rid of it, then. - The kids menu options are somewhat insulting to children. The "grilled cheese" uses what appear to be hamburger buns, so carelessly made that they seldom match up (that is, the top will be skewed off so the sandwich isn't put together). The kids pasta dishes are just plain noodles, usually undercooked, with no seasoning (i.e. salt) or other attention to preparation. The inconsistency is really the biggest issue for me. Things range from "fine" to "bad," but even if you stick with one menu item, you don't know what you're going to get. Non-chain, family-friendly restaurants are seemingly hard to find in this area, so I really wish they were better. We've kept at this place far longer than we probably should, again due to convenience, and because every now and then, a dish will be surprisingly good. However, those instances are becoming so rare, I think we're done for a good while. I do hope they improve.

    Photos
    Copper Top Tavern - Camillus - Copper Top catered Christmas Shoppes at Fairgrounds

    Copper Top catered Christmas Shoppes at Fairgrounds

    Copper Top Tavern - Camillus - New Orleans Beignets

    New Orleans Beignets

    Copper Top Tavern - Camillus - Hot Honey Chicken Sandwich

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    Hot Honey Chicken Sandwich

    The Preserve At 405 - Fried shrimp w/ sweet Thai sauce

    The Preserve At 405

    4.1(233 reviews)
    0.9 mi
    $$

    The preserve is always a great time, good food, and awesome service! I've been for lunch a few…read moretimes with work but recently went for a birthday dinner and enjoyed all of it. I didn't realize they had a different menu for lunch and dinner so I was pleasantly surprised to see some new options than what I am used to. I had an espresso martini with peanut butter cold foam and I wish I could taste the pb but still delicious. My friend and I both ordered chicken and the pieces were huge and so delicious!! We had a reservation for a Friday night and i'm glad we did because the place was packed, which it normally is! We were even 15 mins late and they were super nice about it and had no problem keeping our table for us. All the staff are very friendly and can give an answer to any question on the menu very quickly. I really do like everything about the preserve and will keep coming back! It's also nice they have a parking lot and don't have to street park.

    So this isn't going to be a review so much about the food, but our experience. As you read you are…read moreprobably going to be like "yeah so why 4 stars??" Well here goes... I booked a reservation for 5:15pm as we had an appt at the theatre but we were running a little late due to weather and arrived around 5:35. I did call ahead to let the restaurant know and they were fine. We arrived and were promptly seated. The restaurant was quite busy. Our server greeted us and was lovely. We put our drink order in and then apps and food a bit later. We expressly told the server that our show was at 7:30 and her response was "good to know!". Then things went sideways. The drinks were very late to the table but the server apologized. They were rather tasty though and she convinced me to try a new Roku gin which I did! Good choice! The mozzarella app came promptly, it was tasty though pretty common. Then...we waited...and waited..and waited. 20min- 30min- 1 hour. We had been told that their new menu premiered today, and the server was also running around like a chicken with her head cut off. We later were told that they had cut a server earlier because they had not anticipated being as busy. Ooooops!! No bueno! The other issue was that our server, had tables all over the restaurant. Not in a specific area but like all over. Being that our show was at 7:30, at around 6:50 after speaking with the manager the food arrived. Here is the good part- The manager was AMAZING. She knew that the restaurant was in the wrong, she knew they were unprepared and she took action. She along with our server got the food to us with copious apologies and she made it right. I will leave that there- SHE MADE IT RIGHT. My brother was in the restaurant business for many years and explained where the failures happened - a new menu and lack of staff and why the mixture was not a good combination when unprepared. I asked if the owner happened to be in the restaurant at the same time and I was told yes, but that they were in a meeting discussing sauces. Lord have mercy! That bothered me, considering that there were problems in the dining room and the owner was nowhere to be found, but at the end of the day, the manager and our server really rose to the occasion, took care of the issue, apologized profusely, and we left feeling as though we were taken care of even though we had to shove our food down our faces in order to get to the theatre. Will we go back? Yes, of course - we will give them another chance but more over the owner needs to recognize that there was a problem that likely there will continue to be a problem unless they learn from the mistakes with his or her management team so that these things do not continue to happen. One thing our server did say to us is "we really enjoy and appreciate the feedback that we get so that we can pass that along in the hopes that management and ownership will listen to us, and these things won't happen again; she was embarrassed. We told her not to be. We tipped her highly because we felt that this was not her fault at all; that this was the fault of ownership and management not properly juggling all of the balls in the air to make a smooth evening for everyone. As we left we noticed that the restaurant was even more jam packed than when we arrived- I do hope that things got a bit smoother!

    Photos
    The Preserve At 405 - Fire pit on patio.

    Fire pit on patio.

    The Preserve At 405 - A real lobster roll.

    A real lobster roll.

    The Preserve At 405 - Interior.

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    Interior.

    Abbiocco by a mano - italian - Updated May 2026

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