You need a members only lane!!! That's the whole point of me being an Unlimited Member. Hire a worker that monitors the lanes to prevent yahoo's from clogging up the pipeline. Ridiculous. read more

Sossaman auto spa is a great value, my car is clean the staff is very helpful and really want you to have a great experience and a clean car!! read more

Sossaman Auto Spa - Getting the g wagon all cleaned up! - Car Wash Near Me - Mesa, Arizona

Unfortunately we were "those" customers that came in last minute due to running errands and thought the car wash was closed but Tristan was amazing at assisting us with our car wash and has outstanding customer service skills! read more

It's pretty revealing how this place manages customer service when I voiced a issue on here a couple weeks back and the manager replied with a very concerned "please email me and reach out to me so we can talk more" and then I do, and then they never respond. It's a clown show over here. read more

I would give this place a 0 star if I could. First off it cost more then any other place. Second there was only one person working and when someone honed there horn because they needed help paying, he leaves a line of 5 cars to go help the guy. Leaving us high and dry. read more

This is my favorite car wash! I always get the $12.00 and that always gets it pretty spotless. You basically get for what you paid for. Most of the other washes aren't as detailed which makes sense when you read what each option entails. I've been to several across The Valley, they always lack attention to detail and never seem to fully clean my car very well. Their staff that pre-cleans do an incredible job (which is included in the $12.00). I wish they had a tip option when you pay for a car wash! They deserve it! The vacuum stations are always clean and maintained. I'm glad this place is opened late. read more

Terrible job. The worker cleaning my windows left so many streaks I couldn't see out the window. Had to clean them myself in order to drive. Not worth the money. Might as well go to those $5 car washes where you vacuum yourself. read more

Wow, what a great car wash! I had had my car washed earlier in the day at a different car wash in town, and wasn't happy with how my windows and chrome grill came out. So a few hours later I stopped at Costco to get gas and thought why not try this place, I pulled into Sossaman Auto spa and all I can say is WOW what a difference! They really take their time as you enter their car wash, I met a guy by the name of Kevin what a sweet man, He took the soft brush over my windshield and grill and sprayed and soft brushed the back end of my car all before going in. It is an excellent car wash and all for just $14. I'm telling you if you have not been to this car wash it's right next to Costco on Sossaman then you are truly missing out. Great job to everyone Kevin keep up the great work your great attitude and friendliness made my evening. L.Barr Gilbert Az read more

I have never been treated so rudely in my life. Both the attendant and the supervisor (the supervisor at least tried a little harder). I paid for the top tier wash and you'd never know it. I was trying to get all the soap out of the truck bed and asked them why I would come for a car wash only to leave with my truck filthy again. They need to have signage if they aren't going to leave your vehicle cleaner than when you arrived. There are better places than this and customer service goes a long way if you want to explain something to a confused customer. As part owners I guess they only feel the need to answer to themselves and not to the people they provide a service to. An expensive one at that. No thanks I guess I'm not alone as I'm pulling out I see that they've been berating some poor little old lady for some in fraction she didn't understand either. Now that I'm home I also see that there are a number of places were some sort of black tar substance has been Streaked on my truck they weren't there before they clearly need to inspect their machines and clean them if necessary so many opportunities for improvement. read more

I paid $18 for a $6 wash. Your extreme wash is only extreme when it comes to price. I mentioned to the employee that I had purchased the extreme wash and then I gave him a two dollar tip and he said "thank you OK extreme wash. " this wash wasn't even worth 6$ minimum, let alone the $18 I paid read more

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Paid for $8.00 car wash and car did not get clean. This is the one next to Costco in Mesa on Sossamon. I spoke to young girl who said this was her first day in training. Went to the office an no one was around to assist me. I wont be going here any longer. read more

Sossaman Auto Spa - Car Wash Near Me - Mesa, Arizona

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I've used this car wash for years and I've always been very happy. They have great vacuums and air hoses, other car washes don't have. The manger and his staff are always friendly. read more

Oh my goodness. Best car wash I've been to in a while! Not only for their quality of wash.... But for the kindness and friendliness that was shown to me! *TRIGGER WARNING: me being an idiot* I mindlessly locked my keys in my car while I was vacuuming & I've never done that before. When I went up to the office to ask to use their phone to call someone to bring a possible spare key or just pick me up, the manager said he could probably unlock it for me! My hopes weren't high but I was more than happy to have him try... AND HE GOT IT UNLOCKED SO EASILY!!! I could not have been more thankful. That saved my day, as well as saved me from calling multiple people and not going to work. Best car wash ever read more

The team at Sossaman auto spa is great. Tristan is so friendly and helpful. Thank you all.

I paid $8 so that it wouldn't have water spots after the wash and bugs on the windshield. It has water spots and bugs on the windshield as if i would have taken the hose to it. I asked the guy working there if i can go through one more time to get the bugs at least...he was immediately rude, asked for me to pay the difference to upgrade to a $12 car wash after starting at $5, i paid $8 & now he wants $12 to take remove dead bugs in my windshield. This is ridiculous!! I will NEVER come back and dont recommend you as well. The $3 carwash in Greenfield does a much better job for less!! You just lost a weekly customer for you're horrible service! read more

Came in today and bought a monthly unlimited car wash. Machine tells me to wait for receipt before proceeding. Well no receipt is printed. Go to the car wash. Inform the guy. He says come back to office after wash. I go back. Guy can't print me receipt. Says I need to come back tomorrow cause boss isn't in. I tell him I need something to show that I paid. Nothing. What a joke of a operation they have here. This is the first time I've had issues with there payment machine. read more

I am using the car wash very pleased since I am not able to do because of my health.Very pleased with the Auto Spa on Sossaman...I would highly recommend... you also will be very pleased... Thanks read more

The car wash itself is awesome. The customer service when you cancel your subscription is crap. They are not helpful and charge your account and refuse to work with you for a refund. There are carwashes on every corner go to one of them. Do not get a subscription unless you don't care about the money coming out of your account. read more

At first I thought the car wash was good, they were open later in the evening which was convenient, all until I found out my credit card I used was hacked the next morning. The worst part is the charges took place in my neighborhood so it was a nightmare dealing with my credit card company to get this resolved. They spent almost 3k within a couple of hours the next morning. Watch out for card skimmers at this car wash. read more

The value stem on my driver's side front tire was snapped off and broke while I was going through the car wash. This was due to the car wash and some how it damaged my tire. Lawrence or Florence?, the manager claims it didn't happen in the car wash because he couldn't see it on camera. What a bunch of shit!!! Was the popping noise I heard while going through the car wash all in my head? Does he think I was driving around town with a broken valve stem on my tire? How stupid. I was a regular customer but now I will NEVER go there again because of the way the manager handled it. NEVER!!!! read more

We had some tough bugs on our truck on our run through. They made it right. It's clear they are willing g to please customers. Thanks for caring. read more

This place is the worst. I paid $11 a car wash and it didn't clean the dirty spot on my car so I told them and they said... i should have paid the $12 instead. Without trying to work with me on helping clean it up... they don't about you.. just care about the extra dollar. TERRIBLE SCAM SERVICE. DONT GO HERE PLEASE... THEY WILL TAKE ADVANTAGE OF YOU. read more

Great place to go to if you need a wash... not expensive and gets the job done! I love it

This is the new spot for quick drive-thru washes. They are competitive with their prices and even better with the service provided. They offer a wipe down for the dash like others yet separate themselves as they wash and wipe down the front of the car before it goes through. Their vacuums also have suction to them, not all self service car washes can say that. Definitely coming back until further notice. read more

Best automatic car wash I've used in years. I am very particular when it comes to washing my car (Tesla Model S) and always inspect the car very closely afterwards for any missed spots, hard water stains, or scratches. This was the first time at an automatic wash that I didn't find any spots that I needed to "touch up" afterwards with a microfiber cloth. Even the tire shine was evenly applied, which almost never happens in automatic washes. Will definitely come back. read more

Sossaman Auto Spa - Spot-free - Car Wash Near Me - Mesa, Arizona

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Don't go there. First time in over 30 years I came out of the wash with an 18" crack. Stopped to talk to an attendant who called the manager (Lawrence) who he said just left 20 minutes ago. Lawrence asked the attendant to get my number and he would call me back. That was Saturday. He returned my call Monday, claiming it was the weekend and he was off. Said he came in on the holiday (Memorial Day) to talk to me and asked if I would drive there so he could look at the window, of which he pointed out a pinhole type nick that caused the crack. The crack was on both sides of this pinhole and may or may not have been the issue. The point is that Lawrence had no intentions of making anything right. And if I wanted he would hire an investigator to prove it. At that point he was done and recommended I call my insurance company so they can investigate it. You know you take a chance when you use these car washes and I will not spend any more time dealing with this shady manager. Not caring enough to call back timely, and not intending to do anything. They are not affiliated with Costco, so don' t make that mistake. He made it a point to tell me to "Have a nice day" as I walked away. Bad businessman and business acumen. By the way, his attendant on the day of the crack, took a thorough look and found nothing. Reckon his assessment doesn't matter. read more

Extremely sad at Lawrence for blaming a CUSTOMER for an XPT(machine sales) sensor error. The carwash itself is amazing and we had the top level car wash subscription. But with his lack of patience we will no longer come do business with Sossaman Auto Spa. I would like to add the lady, who came to speak with me after the failed conversation between my husband and Lawrence, was extremely professional and remorseful about the situation. Situation: We had pulled up behind a truck in the very left lane and we had noticed he was waiting quite a while at the machine. My husband, trying to be helpful, went up to the truck and noticed that the machine had said the wash was busy even though there was no one in the little driveway. Then he noticed the guy in the center lane had his bar up but had not pulled in. He walked over to let him know to pull up and discovered that the center lane sensor had picked up my sticker via my name on the receipt. Since no one was behind him (or us) he let us ahead of him and i continued through. While I went through, my husband had went to talk to Lawrence about the situation and in turn was interrupted and snapped at. Lawrence had blamed us for causing the situation and said "that couldn't happen" about the sensor malfunction. My husband told Lawrence our sticker was read from a different lane and a whole truck away. Then stated we "should've just pulled up to the bar and wait for the gate to open" how could we do that with a truck in front of us? He also said we should have just stayed in the left lane even when my husband had let him know no one was moving. My husband had just wanted to help and let him know that his sensors were malfunctioning. Not argue to with him and be scolded by another adult. If you value customer service, please think about going elsewhere. We definitely will be. read more

Not bad for an $8 car wash and free vacuums. I'll be returning. It's self service/drive thru for those who may be wondering. You pay at the machine and select your wash/options. Then drive up to the wash where 2 employees scrub your car down before you enter. read more

To the owner/partner of the man who was verbally abusive to me at the car wash today at approximately 11 AM, August 24, 2018. He was standing to the right on the entrance doing the pre-wash. I was on a business call when I drove up to the entrance kiosks. A young girl leaned over attempted to engage me in conversation while I'm talking on speakerphone with my business contact. I waved her way and entered my own choice of carwashes she walked away I paid for the wash continued through the gate. As I approach the entrance behind another car, this man banged on my driver window, I rolled the window down and he proceeded to scream at me while my business contact is on the phone. He screamed at me that I was abusive to his staff and to never come back to the car wash again. I rolled up my window and as I progressed another car length he came back again and banged on my window again and screamed again never to come back and motioned for me to exit the car wash that I had already paid for. I ignored him and then he screamed at me again. If that young lady is offended by being waived away from the kiosk then she probably is not in the right job. Most of us who use car washes are used to entering our own choices and paying without someone trying to sell us a higher paying car wash . He was totally inappropriate in his screaming after he could plainly see that I was on the phone having a business conversation as a young lady at the kiosk also could hear and see. When I called to complain he answered the phone and again was verbally abusive and hung up on me read more

This is my spot! Quick lines, friendly people, and great working machinery! I will always wash my car here!

Best wash ever! Car is clean, shinny and dry. Free vacuums are top notch. Lawrence is a great manager. He goes out of his way to help you. read more

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I would love this place if it was open during the hours posted. Every time I come in the morning they are never open at 8 or even 8:30. Posted open time is 8am. I have gone later in the day and it has closed early as well. I pay for the $30 per month and can never use it and can't cancel unless I find someone working there. I don't want to cancel, I just want to be able to go before or after work but they're not open during posted hours :( read more

8:05 and once again they are not open on time..... 12 cars deep....‍ what a joke..... it's now almost 10 after 8 and still no one.....?????????????????? read more

This is my favorite car wash! The prices are great & my car has never been so clean on the outside when it comes out. The vacuums are VERY powerful & does as amazing job on your interior. There's trash bins on each side of your car so it's fast and easy to clean your car out. They also presoak your car by hand before it enters the automatic wash. & There's someone standing outside to help you select your wash & payment!! 10/10 great experience!!!! read more

Terrible customer service. Paid for the best wash and had chemical still left on me car never removed. Parking spaces to narrow, vacuums not strong enough. Other than Costco no secondary service nearby. Prices to expensive compared to other newer express car washes nearby. read more

Previous trips may have left me giving higher marks but after the dryers broke and I had to sit for 20+ minutes with a line of cars behind me for my car to get washed and it rained unexpectedly the very next day (less than 24 hrs later) -- you should all be warned that they don't give rain checks like many other car washes. If the forecast had shown rain I would not have washed mine and my husbands cars yesterday. However, it did not show this and it rained just enough to make it look awful. I'm frustrated with my experience both yesterday and today and will not be back. read more

Yes, the car looks somewhat better after going through this wash, but I consistently leave with bug smears still intact on my windshield, and they consistently fail to clean detail work like tires, trim, etc. Fine if you're ok with washing your car again by hand once you get home to clean up what's missed. The vacuums have good suction, and that's the main reason I go. read more

Line moves fast, free vacuums, cheapest wash is $5, they also have monthly passes, and the location is convenient.

I love how they try to make it look like they are doing something, when they are really just telling me they aren't going to refund me the money. If they truly were trying to improve then they aren't doing a very good job about it. They aren't making things right and that is a business you don't want to deal with. read more

Great place. Wonderful car wash. Vacuum system superb. A dog sticker fell off our car in the "tunnel" and Dimitri took the time to find us and return it to us. He also told us about the package specials which we'll purchase on our next visit. Dimitri was very professional and curious. We'll be back! read more