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Sossaman Auto Spa

2.9 (107 reviews)
Open 7:00 am - 8:00 pm
Updated 2 weeks ago

Services - Sossaman Auto Spa

Car wash

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Reviews With Photos

Daniel W.

This place is in a very busy place being next to the main costco entrance, but I'm sure they get a lot of traffic for these shoppers. Pulled up and was greeted by a nice guy who helped to purchase the carwash that I wanted. Quick and easy, there weren't a lot of people in line, despite being a huge rush at costco. The attendants doing the pre-wash was quick and efficient and even handed me the car scent and dash wipe. Great location.

dirt left behind by a poor was, conveyer goes to fast.
Andrew M.

He was more concerned with flirting with some senior lady making a recording of his conversation with her as she was going through. very unprofessional. when i initially went through the two tunnel attendants were not thorough. the one on the driver side just did a quick spray on the windshield and not the areas needed.the chemicals didn't even have 5 seconds to penetrate the areas in need. the attendee on the passage side did a quick swipe with the brush on the upper passenger and rear passenger window. his efforts were Little as possible. I decided to go with the up scale one because of what i was told by the employee whom immediately dismissed what he told me. almost a dozen spots that are removable with a proper wash that could have been easily accommodated had he not been pre occupied with flirting with customers. at first he was hospitable and educated me on the differences between the washes guiding me to choose the more expensive wash because it guaranteed the full removal of bird poop and bugs. as i pulled through the wash, the first attendant did a sub par scrub., as i inspected the thoroughness of the wash i noticed bird poop and dirt that was not removed. Because i was told they guaranteed the full removal of bird poop, i pulled through the wash again to point out the car wasn't cleaned as promised. I was challenged immediately by a visual instruction. the attendant stated "well it looks clean to me" in a very condescending manner. "as i stated before we only guarantee the removal of bird poop and bugs" after some more verbal disputing of what i could see and what he could see i left without my car being washed again. If zero stars was an option that's what i would do.

Clean time!
Angelina R.

This is an update I am extremely pleased to write, and I'd like to draw attention to the fact that this business is run by a very attentive owner who TRULY cares! I can't say I've ever spoken with someone so adamant on making things "right". It was somewhat unexpected, but left me humbled & sincerely wanting to return to give it another chance! First, he read my prior review- and immediately reached out via reply. It wasn't even 24 hours after corresponding & I received a personal phone call from Loren (sorry if I misspelled that!) the owner this afternoon. Not only was he apologetic about the experience I had, but he opted to take the time to explain some things I may not have understood, as well as hear my thoughts & response to the matter. I will definitely give credit where it is due- technology glitches happen! That isn't the fault of a certain person or anyone, which is why I don't feel like anyone should be thrown under the bus for how their system may have acted up just at the particular time I went through the wash. How it was handled on-site (without a manager or owner being present) was a learning experience for constructive criticism on the business end. And I truly appreciate him wanting to get the very details needed to make necessary improvements going forward. I also feel very grateful with the offer to come back for another wash whenever I am able or in the area. Would I like to go back and try again? Absolutely! Especially after witnessing just how genuine this business is taken & run by the owner- I think he deserves recognition for the professionalism & topnotch customer service. I will definitely update this to a 5-star upon return, hopefully experiencing a better day for technology (and probably not opting to go on a BUSY Saturday afternoon when it's a bit hectic, lol). But I do want to recognize & applaud the fantastic follow-up & customer service I received. That is the kind of practice I WANT to bring my business to & highlight for others to experience on their own. So, thank you very much for turning my opinion 180 & leaving me more than happy, looking forward to coming back in the future! Tis' the season for gratitude, and this one deserves it.

My supercharged mini Cooper clean clean and always clean
Tom L.

I think this is one of the best carwashes I've ever been to it's extra detail and the dryers are so amazing but I love the free vacuums and the fact they have the air compressors at the vacuums to finish blowing out your car your car mats and excess water left over from the wash. It's rare you find a manager to take so much pride in his business and take great care of his customers but Lawrence the manager has been here for quite some time he waved to me every time I come through and he Provides amazing customer service I have the monthly pass here and come three times a week nothing like keeping your car clean I'm looking good

Aileen B.

Monthly subscriptions at $20, $25, and $30 price points. You get a maximum of 15 car washes per month and a complimentary packet of "Dash Wipe" with each visit. There are 23 self- vacuum stations, including one for handicapped patrons. Visit the car wash during first half of the day and you'll most likely find two people attending to your car for pre-wash mopping\scrubbing of windshield, grill, doors, and back of car. Don't forget to put your car on neutral! Mom and I bring our cars here for their weekly washes and occasional self-vacuums. As time of day approaches 6 pm, you'll more likely find only one attendant at the entrance of car wash, and I noticed that one row of self-vacuum stations will have their vacuum houses taken away (the row with the handicapped spot) at this time. If you want a more-thorough cleaning of your car's exterior, visit before 6 pm. One caveat to having a spotless car every week is I've noticed our cars' paint finishes are not as shiny, and I see more and more s areas of paint being washed away. Am thinking of possibly getting clear coat treatments for the cars in the near future...

Dirt on bumper

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3 months ago

They are amazing and Carsen is provides outstanding service going out of his way to help even offering to help dry the car!

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9 days ago

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2 years ago

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11 months ago

Excellent service, great carwash. Britt was awesome and 10/10 recommend and would use again thanks to Britt!

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8 months ago

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8 months ago

I asked otis to sign me up and the process went well a good price for the vip service and you get a lot of clear coat and waxes.

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2 years ago

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2 years ago

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8 months ago

spots all over my windows, left bug marks all over my bumper, couldn't scrub my windows, not worth the best membership.

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Ask the Community - Sossaman Auto Spa

Review Highlights - Sossaman Auto Spa

Called into the office and Lawrence came to take care of me with a courtesy wash!

Mentioned in 12 reviews

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$$

Was greeted very friendily and the gentleman explained the wash and the store. They pre scrubbed…read moremy truck a bit and free vacuum and plenty of cloths afterwards. The dryer of this wash was better than other places, only a few drops here and there. Trash cans at each vacuum station. Well done!

BEWARE -- CO2 refill rip off! Never ever go to this place for CO2 refill. They are very…read moredishonest. I took my 10-lb tank to be refilled there for the first time and after several minutes the guy came back and handed the tank back to me. It felt lighter than usual but brushed it off thinking it was me. Then, I heard the guy talked to the cashier about CO2 running out. I went on to buy other things in the store. I got home and decided to weigh it to confirm. The screenshots show my baseline weight, holding the newly "filled" tank, and the calculation to get net weight. I barely got 2 lbs!!! I emailed them about it and got a reply apologizing and asked me to bring it back. I brought it back the next day and when I got there, the attendant said they were out of CO2 until Monday. I told him I just got the tank refilled the day before and when I weighed it, it's only 2 lbs. He smirked and said "we attach the hose to the tank and it stops when it's full". Well, what if the thing stopped when they were filling my tank because it ran out!!! I didn't want to make a scene and argue with them in front of other customers so I just left. I wouldn't have mind if they admitted they made a mistake and made it right. But to blatantly lie and charge a customer almost $40 for a 10-lb refill but actually only give them 2 lbs is ridiculous. I will never come back to this place and I've told my friends about the dishonest people there. There are other places that fills CO2 tanks and better prices for alcohol!

Sossaman Auto Spa - carwash - Updated May 2026

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