Sonic is the shit!!!! I love it. I always order double cheese bacon burger with tots and slushy drink. Their hot dog and milk shakes are delicious too. read more

I was very disappointed with food. Soggy buns and cold tots.. My kids did like their cron dogs but how hard is it to screw those up. Two stars because the young lady that came to our window was very nice! But the food was disgusting! read more

Food is trash chicken sandwich was hard as a rock and cheese fries are literally fries with a slice of American cheese over them. We drove all the way from Silver Spring to get slushees and were very disappointed. read more

Placed an order, waited 20 minutes for my food to arrive and when I pressed the button again with an inquiry I learned that the order never made it to the kitchen or delivery staff. read more

They suck. Can't get orders right, like how hard is it ? Get your shit together. They take so long to bring the food out even when there aren't a lot of cars. One time I waited over 45 mins and when I asked they had deleted the order inside and when I finally got the food they didn't give me the whole order right. read more

If I could give a zero, I would. This place consistently disappoints when it comes to customer service. The employees never smile or offer a welcoming attitude. If anything, they are often rude and unprofessional. They never get my order right and when I (the paying customer) kindly ask to have it corrected, they always give me attitude and act as if I'm the one who screwed up. I simply wanted a hot dog without cheese. For some reason this was a hard concept to grasp as I was asked 3x (with attitude) by 2 different employees what I wanted on my hot dog. The first time that I experienced this poor level of service I stopped going to the restaurant. I decided to give them the benefit of the doubt (maybe I caught them on a bad day) and try again. Disappointment. Same unprofessionalism. I will no longer spend my time or money at such a classless establishment that doesn't value its customers. Management should be ashamed at how their employees behave. It reflects poorly on the chain. read more

I stopped in at 11:50 with a dual wheeled truck and a 28' trailer that clearly wasn't going to fit in and they were the only place we could find in an hour that would sell us food out of the kitchen instead of making us go through the drive through, and the food was very good, chicken was great and burger was more than enough to fill me, very good. read more

Took 55 minutes....literally brought the food and then 5 more minutes she brings our shakes. Not only did they take for ever but the car hop called me a liar when i told him we didnt get THE onion rings. I WILL NEVER BE BACK....EVER read more

Hamburger had no flavor & was luke warm, grilled chicken sandwich was barely warm & tasteless ... the onion rings were unseasoned & cold. FIRST & LAST VISIT to this place. read more

Why do they have two drive through ordering lines and only one person working both ? That's extremely frustrating and the drive thru lady on the intercom was rude - asked to make a correction and I waited a min without a response so I said hello? She said hold on a min , with attitude. read more

If I didn't like Sonic so much I would never come to this one, but since it's the only one in town here I am again waiting a ridiculously long amount of time for my food. I'm the only one here. Yep. Absolutely no one else here and it's still slow as ever. read more

We waited for this Sonic to come for along time as well!!! But have been half disappointed in the orders! Like most of the reviewers, we waited till late july to head to this sonic and the crowd had subsided......Love the food at sonic but this sonic never got our orders right......1st visit, ordered chilli cheese tater tots and received just cheese tater tots. Ordered a garlic parmesan cheesy bread dog with no onions and of course I get onions!!!! of course I kept the order without complaining, knowing I work retail and people do make mistakes.....2nd visit, ordered a Fanta for a drink and got a orange slushy instead......not heading in the right direction here! We have been to other sonics, Baltimore and even drove up to Pennsylvania and our orders were spot on! Needs better supervision read more

I swear, some people can f**k up a wet dream. I went on a Tuesday night, ordered AHEAD, and it still took them 45 minutes to get my drink out. ONE DRINK. 45 MINUTES. For an order placed on their application. When I arrived, I checked in on the app and waited. I hit the button about 20 minutes later and asked where the drink was. They said "oops" and we will get it out to you soon. I waited some more. I hit the button a third time and I asked to have the manager sent out to deliver my beverage personally. About 5 minutes later they sent out a young man. After I stated I was not going to pay for the drink I waited 45 minutes for, he said he would credit my account. I really really considered throwing the drink on him when he brought it out but I was really thirsty. Come to think of it, I probably should have. When I checked my account on Thursday, the money was not credited. I called to get my whopping 1.54 back (its a matter of principal here people). The first time I called, I got hung up on. The manager answered the second time and was VERY VERY NICE! Come to find out, the young man who brought my drink out was NOT a manager. The manager was anxious to investigate the situation. Hope someone gets fried. Never had a problem like this at any other sonic. I mean I see one and cross over lanes of traffic to get there....... read more

My wife got me the double cheeseburger with mustard, ketchup, lettuces, and tomatoes. I only asked for the cheeseburger, but she was kind of enough to get me a side of onion rings anyway. Their burgers are tasty and filling indeed! Their double cheese burgers kind of remind me of Burger King's Double Whooper (no insult intended). Unlike BK, Sonic serves two real patties of beef to round out a very good cheeseburger. Everything seemed very fresh and well prepared. The onion rings were very good. They were crispy and not too heavy or greasy. Unlike other burger joints in Frederick (Elevation Burger,comes to mind), these burgers will fill you up, in my opinion read more

I LOVE SONIC!!! The drinks, the hot dogs, the desserts... I love it all. This location, however, is terrible. Terrible, Terrible, Terrible. The food is bad and the service is bad, and what else is there to a restaurant? If you can't get these two things right, why even be in business? I've given the Frederick Sonic several chances, far more than they deserve, to get it right. And yet every time I place an order, it's like playing Russian roulette with my $10. Either the food comes out looking like it was prepared by retarded monkeys, or they get my order wrong (and never have the courtesy to apologize or even act like they made a mistake), or they forget to provide the basics like napkins, or straws for the drinks, or ketchup. I realize there's a breaking-in period for any new restaurant. I realize it's a challenge to find hard working employees who actually care about their customers and the job they do. But after months of practice I'd expect the food to get better and the servers to start acting like they actually work there. This place is hopeless. read more

This place is the worst and I LOVE Sonic. We waited for almost 25min for our food, and the place wasn't even busy. There was so much celery salt dumped all over the hot dog that you couldn't taste anything else. The tots were way undercooked and both hamburgers had buns that were super stale. Oh and the most prized item, the cherry limeaid, was flat. So needless to say EVERY item that was ordered was horrible and once again I'm a BIG Sonic fan but definitely will never go to this one again. Total bummer. read more

I had a mistake happen 2 times in a row and I didn't say anything until the second time. I called and spoke with the manager Lydia. She was incredibly understanding, apologetic and kind. I will not share what she did to make up for the mistake as I don't want it to WAY above and beyond what any place has ever done before (x1000). Good customer service is hard to find these days and I have not felt that heard and well treated at a fast food place for a long time. I am super impressed and appreciative. read more

I get the place just opened - but very slow drive through service, added an extra order of onion rings to the order, and included no napkins. Frankly, the food is like any other place of this caliber. Unless the idea of having someone roller skate over to your car makes up for the problems with food and service, this place is nothing special. read more

The tater tots were good. However my cheeseburger was cold and shrunken as if it had been in a microwave too long. My wife had a pretzel hot dog that was microwaved too long and the bread was hard with ridges. The waiter was rude and did not deliver straws or napkins. When we called him back for the napkins he made a snide comment about, "what is a napkin?" Very rude and terrible food! I will not go back to this sonic. Others I have went to are great....this place is terrible! read more

Terrible service, rude staff and the worst fast food I ever had. I had to wait in the drive througfiling for 25 minutes to put my order. The peron taking my order couldn't understand that I wanted a hot dog on a cheesy bun with mustard and relish. After 8 attempts telling her over and over that I want relish not lettuce, I pulled to the window and they tell me that my order is a hot dog on a pretzel bun with mustard and onions. After another 6-7 min wait I got my order. It was a cold hot dog on a stall cheesy bun drenched in mustard and relish . This was my first time going to Sonic and is definitely my last. This place deserves no stars at all. Too bad I have to give it one star so I can post the review. read more

I ate here sunday for the 2pm till 5pm drink and slushie and corndog special. the soda tasted good and the corndog did also. The worker who waited on me was friendly. read more

Hot dogs are steamed and taste like dog shit. Buns aren't toasted on any sandwich. Bacon tastes like play doh. My milkshake was so thick I couldn't drink it from the straw and they didn't give me a GD spoon. Service was fast but sadly that only meant I was able to find out my food tasted like shit a little bit quicker then when I go to Burger King read more

This is the closest sonic to my residence and honestly it was worth the 30 minute drive I really liked the service and my milkshake was excellent I will return to this drive through as it a very fun experience and had great hospitality read more

great customer service when ordering and when the food was brought to us. I ordered the chicken strips and they are awesome. everything freshly made. my boyfriend also tried the chili cheese footlong hot dog and it was so delicious! he had the nerds blueberry slushy & it is worth the cost! I'm the type of person who loves sauce. so I love a lot of ranch sauce for my fries and strips. they were so kind to give me 5 ranch cups! took me by surprise since they don't do that. I was very please with the service and my food read more

Was in sonic drive-through on May 31 at 2:01 PM my car half with Britney I got a car extra large sweet tea with lemon there was a lot of Arguingand a drive-through there was a man in front of me a got a order they brought his order out and he didn't get a drink and he went to his drink and they were in there like he didn't get a drink he didn't get a drink give him his damn drink I was a manager for 10 years don't argue over a drink that's so disrespectful people see you in there arguing and stuff like that and then I'm sitting in drive-through waiting for my drink and they're in there are you and then she slams to the door when she gets my credit card that's so disrespectful I've never been in a drive through it where I had to go through that I just don't understand how employees act like thatMy check number is 340076 my name is Tina Bolden my phone number is 240-772-6752 no idea where the manager was he was there all employees in the window read more

Really liked it. I got a cheeseburger with fries and a strawberry-cheesecake milkshake. The burger was like any typical burger, just like the ones at a McDonalds. The fries were a bit soggy. I wish they were crispy-or at least firm. The milkshake was basically a strawberry and graham cracker milkshake. There wasn't any cheesecake flavor so it was a bit disappointing. The service was good. I got my food in a timely manner and the staff was polite. I will definitely be back, but will probably order something different read more

I was eager to try Sonic but ended up disappointed. They aren't very helpful through their signage, for example, what your options are to order. There's no walkup window, there is a patio where you must use carhop service. Second, I didn't find it clear what comes on the burger for what they charge. I asked for "a Sonic cheeseburger with mayo, and everything that comes on it," and I received a cheesburger on a bun with only (a lake of) mayo. The young woman at the pay window appeared irritated when I requested ketchup and she gave me all of two packets. I was late and decided not to hassle with having my order redone. The burger was, to me, no better than a McDonald's premium burger, and it cost more. Maybe it's the shakes, slushes, and carhop experience that keep people coming back? I won't be among them. read more

This sonic has been super slow since it has opened almost a year ago. Literally am sitting in my car right now waiting in the drive thru line clocking in close to 30 mins waiting in line. How is this fast food? They need to ask chik fil a how to run a fast food joint in terms of speed of serivce. Seriously folks whats with the slow pace. Food is decent but the wait makes everything bad, its supposed to be in and out, hence fast food. read more

Drove over 1 hour to eat there...After spending 5 minutes in drive through repeating what we wanted...a very short order of only 2 hot dogs...the girl was so stoned she couldn't grasp the basic order...and after 3 tries at the window...the order was STILL WRONG! After calling next day to complain, was given fictitious name and address of girl working there and completely fictitious name of manager and regional manager and told there wasn't a manager there. Lying bunch of rude incompetent teens running the madhouse. Service was TERRIBLE. Have decided to keep going to Winchester Sonic instead. read more

Horribly inefficient and slow! Took me 20 minutes to get a hot dog and tots. Tots were cold.

I just left from there I ordered two diet cherry cokes they didn't even ask what size they just dilly dally and give you whatever I got one diet cherry coke back for 2.53 it was way to expensive for the smallest drink they gave me the people are rude and rush me on many occasions. read more

Just ordered 12 boneless wings onion rings and a drink 11.30 - will never go back the wings had hardly any sauce on them, half way coated - cold - onion rings almost broke a tooth when I bit in them and when I say them they were all stuck together had to peel them apart. Do not waist ur money read more

Sonic is great food. However, this one needs to workout their kinks-fast. Sssssoooo many people. Drive-thru line was all the way back into Walmart parking lot. So, we parked and took a table. Used the giant order box that was outside. Too loud on the customer end yet perhaps not loud enough on kitchen end. I speak very clearly and pace myself when ordering food (never too fast) but she wasn't getting it and there was a lot of repeating myself. When the hop brought out our food, she claimed that she had been saying our name repeatedly and that was just a lie. I was doing nothing but watching who was coming out, the orders on trays, and listening. anyway, later we tried out luck at the drive thru. We order our 4 drinks, then the attendant asked what we wanted on our burgers. It was the weirdest thing. Like I said, don't know if it's a matter of the speaker system and/or the crew they have working there. read more