Seriously the easiest eye appt I've been to EVER! Had an appt at 1045, showed up at 1020 and was able to get right to business. I already had my prescription from my dr and they didn't try and hassle me to get a new one through them! Loved that! They have a good selection of glasses here. That's exactly what I wanted. They let me be, didn't pressure me to buy expensive, were VERY upfront on which were included with my insurance and let me Roam free to pick my glasses. I cannot tell you how awesome it was! Dr So (or Yip) worked directly with the customers too. None of this "I'm too good to sit and work with customers" as other spots do. You really should try this spot out! My total was very affordable with my insurance. They were very friendly and patient. Even gave me a $10 discount on my purchase. Thank You read more

10/10 would recommend to anyone. All the 5 star reviews on here describe exactly what it's like. They are very welcoming and take great care of you here. The doctor listened to my concerns and found alternatives for my contacts. Shoutout to Phillip for always being so personable and for taking care of us! read more

I've been a patient of Dr. So, for over 25 years. I, got my first pair of glasses through Dr So. The professionalism, honesty, and way of explaining everything that is simple and easy to understand. Dr So, always takes his time, you don't feel rushed and he never recommends anything you don't need. Available to answer any questions one might have, as well. The staff is always friendly, helpful and courteous. Such as Philip, who's been working there since I've started. Great and awesome guy. Great selection of frames as well. I highly, recommend. Not just the Dr., but the entire staff. My Ro Call: Must See! read more

So Optometrist - Indoor pic - Eyewear & Opticians Near Me - Upland, California

Me and my family haven been coming for so many years, this place treat us like family. Philip had my glasses done so quick and even helped me pick the ones I ended up getting. Such great customer service. I always recommend this place. Always walk out happy and always get the best prices.! Thank you Uncle Phillip lol read more

Thank you for taking care of me! Been getting my glasses with Dr. So for about 20 years now and they're nothing but the best and very helpful. Such an amazing staff! Shout out to Phillip, Cindy and Jan!! read more

I can trust that my prescription will be accurate, which is extremely important. I have received an inaccurate prescription from another places and I end up with headaches due to that. Thankfully here they definitely know what they are doing. Uncle Phil's customer service is the best, he made me and my family feel welcome, he has such a great attitude. He even helped me pick the right glasses for me. Thanks uncle Phil!!!! read more

Dr. So's office helped me with my eye check up and with getting new prescription glasses. The staff was able to get me a good price on a pair of glasses. Uncle Phil helped tremendously. He is energetic and thoughtful, going above and beyond to provide quality service. He gives out compliments generously while remaining genuine. read more

My husband's family has been coming here even before we got married. Now there's 3 generations of our family that come to Dr. So for all our optometry needs. I can't say enough about Dr. So, who is thorough, knowledgeable, and honest. I trust his test results to be accurate every time. His staff, from Philip to Liz, Jan and the other ladies, are equally competent and kind. They also have a decent selection of designer frames. I have to wear prescription glasses all the time, so I gladly splurge on fashionable ones. For me, there is no one better than Dr. So and his team in the IE. read more

Uncle Philip knows the way. He didn't use any cliche sales tactics with us and kept it genuine throughout the entire visit. Never laughed so much at any optometrist cause that guy is a jokester! Found our optometrist for a long time. Thanks for all the help Uncle Phillip. read more

Thank you to TEAM Dr. So! My son and I had appointments at 10:30AM. Uncle Phil once again greeted us with smiles and laughs. He quickly sent my son to see Dr. Yip to be examined and I sat down to complete the vision tests. If you ever have the time to catch Phil when no other patients are waiting, his jokes and kindness quickly fills your heart. It's like visiting family every time we come for our appointment. When I was done with my tests, I entered Dr. Yips exam room as my son was finishing his exam. He didn't need glasses. I trust Dr. Yip, she has taken care of me and my family when Dr. So is not in the office. She recommended new style of contacts as I work from home and in front of a computer all day. She gave a thorough exam and believe it or not, my vision got better! We had a good time during our appointment with Uncle Phil, Dr. Yip and the girls behind the desk. Everyone is so kind and we wouldn't even think of going anywhere else. We are so grateful for Dr. So and his team of all stars. See you guys soon!!! read more

Accidentally stepped on my glasses the other day, and took them in to Dr. So's office to see if anything could be done. Office staff was great, and worked with me to get the original frames repaired a bit. I had bought them from Dr. So's office more than two years ago, and they were no longer in production. Believe it was Jan that got me set straight and on the road again. Really appreciate how they are flexible working with you, and do not try and upsell you on things you don't need. A less reputable office would have been pushier about getting new glasses entirely. Thanks for being straight shooters. read more

Dr. So and his team are awesome. Big shoutout to Philip, Liz, and Cindy for being accommodating to whatever Ive needed over the years. They are so helpful. I live in West Hollywood but will drive all the way out here to Upland to get my eye needs done because they are always so helpful and I trust them. I've been coming here for the past 7 years and never a problem. Thank you everyone for being a great team and making your patients feel taken care of. read more

I've been going to Dr So for the last 5 years and since then till now have provide excellent service, recommendations and very accommodating. I retired to Hawaii a few years ago and whenever I have a trip planned for the SoCa area I always book an appointment with Dr So. Dennis read more

Dr So is the best optometrist I have ever been to and I've been to dozens. He's a very good listener and explains things very well. I've had problems with my vision since 2019 from cataract surgery that an ophthalmologist in Palm Desert did. Dr So explained the cause of my problem and set me up with a prescription that will help me out. Dr So's office staff are great. They're so nice and friendly. I really liked them. Dr So's prices are very reasonable too. I'm really glad I found Dr So on Yelp. I had moved during COVID and had been looking for a new optometrist for 2 years. read more

The nicest staff! Everyone in this office is so friendly and attentive. They also help you get the most out of your insurance...which most places don't. read more

From the staff to Dr. So, himself, this is by far the best optometrist experience I've had in over 30 years. I wish I could acknowledge all of the staff by name, but I just don't know then all. I'll stick with the two with which I've interacted most: Jan and Dr. So. Jan has been helping me choose frames for over four years. She's on her game and knows how to make good observations concerning how frames look on different faces and suggests REALLY good options. At this point, she chooses frames better for me than I do and I'm the type of person who never lets others choose any accessory for me. Jan's unparalleled customer service even led me to give Dr. So a try as my new optometrist. I'll just say this: do it. He's very knowledgeable and explains ALL THE THINGS. Very methodical. Love it. I switched my entire family to Dr. So and whenever anyone asks, I gladly recommended this office. read more

The best optometrist I have ever been too. They have amazing customer service and are so helpful with all your needs. They have a big selection of Frames and great prices on their lenses. All staff is amazing and so kind. Jimmy k. So, thank you read more

So Optometrist - Business card - Eyewear & Opticians Near Me - Upland, California

Dr. So and every person in the office were incredibly kind and professional. Dr. So put us at ease with a great sense of humor and thorough explanations. He has the perfect timing on the vision choice and was not rushed or hurried in any way. We greatly appreciated his honest assessment and outstanding knowledge. read more

If there were only more stars to give my husband and I would give it all! Philip IS A SUPER STAR he's the Jack of all trade at this office. From the time we walked in the door till we left we felt so taken care of! Also, quick turn around time and I'm so blind so image my glasses that I needed. Staff was kind and the Dr. Was very thorough. If we could turn back time there wouldn't be another Optometrist office we would go to for our eye care and needs. TEAM PHILIP! read more

The staff and "Uncle Phillip" are the greatest. I have been going here for years. My whole family goes here and they have always treated us like family. This place is so clean and they have a wide variety of glasses to choose from and are always so helpful and accommodating. I can see us going here for many more years to come! HIGHLY RECOMMENDED! read more

I always have the best experience at this optometrist. All the staff is incredibly friendly, welcoming, and just genuinely great people. Today I bought two prescription and Phillip was kind enough to give me a discount off both! They are very precautious and safe regarding covid as well. It's a relief to see them take it so seriously! I couldn't recommend their business more to anyone! read more

The ladies that work at this optometry are super nice & helpful! I often go in to get my glasses straightened, & I always walk out satisfied. Not only are they good at what they do, but they are so down-to-earth & kind, that I even feel like they are my friends. That's how comfortable I feel at Dr. So's Optometry. Lastly, I want to thank the staff at this office for their patience and continued willingness to help! read more

My family and I have been coming with Dr. So for many years. My husband and his family have been with him for over 20 years. He is very knowledgeable and is very thorough with his exams and answers all the questions we have. The ladies at the front desk are all kind and very helpful. Uncle Phil is super sweet and is very helpful. Definitely recommend Dr. So and his team to take care of your eyes and your families. read more

Love coming to this optometrist. I highly recommend them. Office staff is great, really friendly. My wife and I look forward to coming here once a year to chat with the front desk & catch up. They always remember us and we talk and always walk away smiling. They take customer service to a new level with their hospitality and we will keep coming back. read more

Called to make an appointment and a Asian guy answered so rudely trying to get me off the phone as soon as I answered telling me I can't hear you like three times all to ask if they had any openings during the week and kept yelling saying no no no we don't got anything and I even told him I'll wait for an opening on a weekday and he said no we don't have anything so I said thank you and hung up . I don't know how they have a lot of stars but if that's how they're on the phone I can only imagine how they'd treat me in person ! Wack ass attitude . read more

Dr. So's office is very courteous & professional- from the staff at the front desk, to Dr. So himself. I was seen promptly at my appointment time, with almost no wait. The staff that conducted the vision pre-test was kind, quick & efficient. I only had to wait a shirt time before I was seen by Dr. So, and he was kind, professional & funny, as always. He is very genuine & shows care & concern for his patients. The whole process took less than 1 hr. read more

I have been with So Optometry for three years. I like Dr. Yip. I also like the staff. However, I had a bad experience with Dr. So during which he was disrespectful and condescending towards me, when I had questions about the prescription of my glasses. I remember Dr. So talking down to me and speaking to me in a confrontational manner. I recently learned that someone else had a similar bad experience with Dr. So, so my unpleasant experience was not isolated. This is not acceptable. Therefore, I will not return to So Optometry. However, I will miss my Dr. Yip, and the staff. read more

I recently ordered a pair of RayBan frames that I had with my previous prescription. However they have been very uncomfortable and after 3 weeks of having my new pair, I went in to Dr. So's to get an adjustment and see if that would make the frames more comfortable. Jimmy made the adjustment as best he could, told me to try them out for a week and if they still didn't feel ok, come back and he would take care of me. I waited 2 weeks as I was really trying to make these work since I had them before and they were great and a style I loved! I explained to Jimmy how uncomfortable they were and he told me to pick out a new frame and he would work with my insurance to replace the lens. I'm currently waiting on my new frames to come back from my insurance company, but am extremely grateful to Jimmy for all his help and understanding. I wear glasses full time and basically consider them my eyes, so having something that is comfortable, works for me and looks nice, is important to me. Since switching to Dr. So's office 2 years ago, Cindy has always been helpful and responsive as well. I highly recommend Dr. So's and appreciate his support staff! read more

Always so welcoming and helpful! My family, 5 total, and I have gone here ever since we've moved to the area 3 years ago. I never have had a complaint, they really value their patients! The area is clean and the staff is always so pleasant and patient. They always give reminders for appointments, answer questions, and take you in at your appointment time, sometimes they can even see you earlier too which is great! The friendly staff really makes the environment worthwhile and different from other offices and I would give 100 stars if I could. I want to give Phillip a shoutout as well, as he's always on top of things and is friendly and personable. Just got fitted for contacts and wouldn't have chosen anywhere else to do so as I trust that they really care about what's best for the patient and not just the money. Definitely give it a try! read more

Dr. So and his staff are wonderful! Great bedside manner and so informative about the kind of treatment/care needed. By far the best eye doctor I have ever seen - highly recommend him! read more

i only pick this place at first because it was literally two blocks down from where I live, but the service end up being amazing - they went above and beyond. Let me start of with the staffs - very pleasant, polite and not to mention super nice. I was in and was immediately greeted by the lady at the front desk. Then this guy (Phillip) took over and he was sooo polite. They are really fast at what they do but they also answer any questions/concerns you might have. Moving to the doctor - she was very detailed and gives very through eye exams, also very transparent. I learned something new about my eyes today and it was a good thing. now I know to monitor it incase if there are any chances in the future. I was debating on switching brands for the contact lenses, but she was like it actually don't make a difference but do recommend you stick to the current brand you are using since the other one might be too thick. they have a wide range of eyes glasses selection that you can choose from and the prices are pretty reasonable. Highly recommended! read more

Sorry for the comment I made about Doctor So office they are very good optometrist and have very good customer service.

What a great experience! Talk about a Dr who knows what he's talking about and educates you at the same time on what is best for you. We Just picked up our glasses from our eye exams and new prescriptions from two weeks ago, as promised. read more

The staff at Dr. So Optometrist is always so courteous and helpful. Dr. So was very informative about my eye exam and answered every question I had. The turn around time to receive my new glasses was a week and they made sure I left feeling completely satisfied with my new glasses. I have already been referring friends and co-workers here! Will definitely be returning. read more

Excellent service, latest trend in eyewear. Very friendly staff. The doctors are very knowledgeable and will recommend what is best for you. read more

So Optometrist - Best eyewear at Dr. So. They select the latest trends available. - Eyewear & Opticians Near Me - Upland, California

Dr So was amazing and her Staff is so professional. Special thanks to Cindy. She is amazing. I recommend Dr So to everyone.

New pair of glasses for me and my husband-- with prescription-Finally! Thanks to Dr. So's team for accommodating us very well. We appreciate Ms. Cindy's service. She's really patient with us in selecting our eyeglasses/ sunglasses. Will definitely come back for my regular eyeglasses soon! read more

So Optometrist - New pair of glasses for me and my husband-- with prescription-Finally! - Eyewear & Opticians Near Me - Upland, California

The team here are wonderful! Most big box optometrist do not have to much selection for children eye wear however Dr So Optometry has an awesome selection! The team here are very informative, attentive, and just running a great honest business! Thank you Dr So Optometry! read more

After making a hard decision to leave my previous optometrist, I came here at my parents' recommendation. Did not disappoint. My initial exam wasn't with Dr. So, but a different doctor at the practice (I wish I knew her name. She was great! Answered all of my questions, took her time to make sure my prescription was accurate. I was really pleased by the front office staff. Everyone here is ridiculously nice, and they had a great selection of frames. One of them managed to fix a pair of glasses that I had written off of good, for free. I found my new optometrist! read more

I was very pleased with the level of service provided during my office visit. I felt welcomed and very comfortable with the staff and the Doctor. I highly recommend this office to anyone who is looking for a new optometrist. read more