Food was great ! Kyle was a great server and very attentive! Thanks for the great service

Mediocre wings, mediocre service. All disappointing actually. I ordered a vodka cranberry and didn't taste any alcohol so I sent it back. The next one tasted exactly the same. I can move past that...ordering a mixed drink at a beer place probably wasn't my smartest move. I digress....next was the endless wings after nine. The first batch were good. The next batch came out on a small plate that was extremely hot. I was handed the plate by the server and dropped it on the table from how hot it was. No warning, no apology. I sat icing my hand in my empty water glass. It's a chain restaurant. Not too much else to say. I knew this before going in and didn't set my expectations high. read more

Fun place with great service. And the Smoked St. Louis Ribs? Does not get better than that! I would definitely go back. The atmosphere is certainly "chain-like", but the food is decidedly not. Pretty quiet mid-week, we were there on a recent Tuesday, but I'll bet it gets plenty lively on the weekends. read more

Completely unacceptable! We waited for 20 Minutes and were never actually served. The host sat us down and didn't tell us who our server was, nor did he offer us drinks. After the first ten minutes we contacted a random server who said she would send our server right over. After another ten minutes we decided it wasn't worth it and left. I am speak for the food, but I can assure you the service is awful. read more

I've been waiting to go to this place for months. I walked in, got seated at the bar. I was excited to try a drink from their bar but they decided to double check my ID because I'm from NJ. I understood, gave them the extra time to check their books. I AM 23 YEARS OLD. They came back saying they weren't comfortable serving me even thought my license was 100% valid. The manager continued by asking me if I wanted food, WTF . HORRIBLE PLACE. ID GIVE IT 0 STARS IF I COULD. read more

Some of the laziest employees & managers I've seen in awhile. Manager in the middle of serving line stuffi g her face. Employees just standing around not acknowledging togo customers. One lady near me has been waiting a half & hour for an order. Obscenities being yelled from back of house. Completely unprofessional read more

Had a lunch takeout order yesterday and no one wanted to help us check out. There were 4 girls in the kitchen and they just glance at us while we waited. We probably waited at the counter for a good 8 mins. We just stood there and listen to them talk about their plans for the night. Nothing was done until a guy walked into the area where they were chatting and asked if someone could help us. She said "oh I thought you were taken care of". We keep looking at you guys and waited... So no the Casper the ghost didn't help us. Just think they should have someone take care of only take out orders. read more

Well, slather me up some baby back mediocrity and charge me a firstborn! I get it - it's a chain, but I eat at Applebee's with the excitement of a 1992 4 year-old finding Barney the Dinosaur at his b-day bonanza. So you've really gotta up the suck factor to get me down. Smokey Bones is a haven for overpriced, under-portioned 'BBQ', served up at a mind-numbingly slow pace. I'll start with the price. I'm not sure what pinkies they're trying to stick out with these dishes, but they are not worth the tags. 10-12 bucks for a menu-item burger that barely reaches the size of a BK Whopper, complete with absolutely 0 sides. Want fries? A scoop of a max of about 15 potato slices will cost you an extra Washington. If you pop over to the entreé section, you'll be looking at some 12-18 dollar plates that I can only imagine fall short of their Louisiana aspirations. Though the late night usually isn't too shabby, prime time service is usually the speed of a pre-death escargot. I don't come here nearly often enough to make an assessment on the dinner crew anymore, but I used to attribute most of this to kitchen flubs. If you're cravin' some proportionally affordable and satisfying BBQ fixin's - you're better off grabbing a rack of ribs at one of the other TGI Applebee's chains in the greater Warwick/Cranston area. read more

Came with my wife. I ordered 4 smoked wings and 4 buffalo. They were ok. Not as big as they advertised and the smoked wings were a bit too blackened imo. Price was almost $12 for 8 wings which is on the high side for wings. Also got 1 drink refill but then didn't see waitress again all night. My wife got the chicken tacos which she liked. My experience was that this place is just average. Not bad. Not great. read more

Smokey Bones Warwick - 4 smoked and 4 buffalo wings - Barbeque Near Me - Warwick, Rhode Island

We ordered two mixed drinks, the cucumber mojito and the mango peperita. They were both really bad, to the point if not being able to enjoy our meals. The manager was very nice and came over to tell us he would take care of it, and I ordered a Sam Boston lager. The waitress came back with a Sam Light! Really? The food was lackluster and very simple. For the price, it was defitely not worth it. I do not recommend this place if you are looking for something other than a step up from bar food. read more

We came to smokey bones for a birthday celebration and i ordered a burger that was undercooked, sent it back with our waitress sam. Every person at our table was done eating before i got my burger back that just needed to be cooked more. Also, our server sam had absolutely no personality. As a server speaking this was easily the worst service ive ever recieved. read more

went to smokey bones tonight and my sever michaela was great! awesome service and great food will definitely be back soon

BBQ places are few and far between in New England and although Smokey Bones is a chain the food is great! I had the pulled pork sandwich and my daughter had a burger - the burger was perfect and the fries are excellent my pulled pork was great. The pork was tender and juicy and the sauces are outstanding, it is not like the local joints in SC or TX but it fills the need. The only downfall to this place was the poor service, I was there with my daughter at about 5PM (before they got really busy) and the young girls working were more concerned with chatting with each other than waiting on tables. My ice tea went empty until I could flag our waitress down and it took forever to get the check. So to wrap it up, food was great, service sucks!!! read more

This place is huge! I love the big bar and several tv's the staff is good and the food is good too. My favorite part was the sangria I had it was very tasty & refreshing! With strawberries and mint. I had a dry rub chicken wing appetizer that I'll order again and a salad that was very good with chicken, artichokes & avocados. read more

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(Better for a game night/ Bar/Bro Date than for the food) Food: Decent, appetizers rock, steaks are good, pulled chicken made me scratch my head bc it was a little "off" but i think the ribs are better at texas roadhouse! Drinks: hell yes and a HUGE SEXY bar to boot very good place for apps/drinks or watch the game Service: hit or miss like many places we've had awesome we've had depressing and its got nothing to do with how busy it is or how big it is...just random read more

How can you say no to 1/2 price appetizers during football season??? It's not southern barbecue if that's what you're looking for, but it's a lot of food for a little price tag with some great beer specials too. Not sure that I'd call this your big-night out - but you'll get bigger after this night out. :) read more

Tried the baby back and St. Louis ribs. Did the dry Memphis rub and their cinnamon sugar rub. Enjoyed both the ribs but wish the baby back ribs weren't so fatty. Wanted to try the Texas Brisket but not ready until 4pm. I would come back to try the brisket. read more

I really wanted to give 5 stars however our server Mya was very poor. We had been seated for almost 10 min before she came to our table to see what we wanted to drink at which point we were ready to order our meal as well. Our drinks took another 8 min to come btw we had ordered a couple of sodas nothing crazy. Our meal came out and was missing the peppers and onions and a side of loaded mashed potatoes. She promptly said she would be back w the potatoes yes it took 7 more min for them to come out. We never got the peppers and onions a manager came by and asked how things were and we even asked him about them and he said he would bring out our server came by 5 min later and asked how they were as she was told they were brought out. By this time we finished eating everything else and was ready to go. Mya is not experienced enough to work somewhere she has more than 1 table to help food was excellent tho as usual. Just don't get seated in Mya section. Wish we were sat 1 table up that server appeared to be on point. Don't let our poor server keep you from going overall we enjoyed ourselves and the food. The mix up w peppers and onions was an oversight it was a new item the Bonefire. Great platter it is the equivalent of the Chinese poo poo platter except it is kept warm w a couple of burning pieces of charcoal the whole time great value. read more

Smokey Bones Warwick - Bonefire - Barbeque Near Me - Warwick, Rhode Island

Food was good. Very over priced tho. The portions are very small most beers are 2$ more than other places of equal menus style. Not much to look at behind the bar on Wednesday. Won't be back. read more

Smokey Bones Warwick - Only took 5 bites off that 18$ steak. And really an ice cream scoop of mashed. A potato is like 25 cents. - Barbeque Near Me - Warwick, Rhode Island

My first experience with SB was in Atlanta. It was also my first experience with Pulled Pork. Being from Texas, we don't really make an effort to BBQ anything as small as a pig. So I tried the pulled pork and brisket. First the bad, stay away from the brisket. They do not know how to cook it or serve it. It was a lump of shoe leather. The good, the Pulled Pork, the BBQ Chicken Nachos, ribs and the burgers. And no, I did not try them all in one sitting. They are a good solid chain that tends to adjust their serving sizes based on the economy, which is kind of unfortunate. E.g., a rack of ribs has between 12 and 13 ribs. So how a half rack of ribs has 5 ribs is beyond me, and it always seems to be the small end. What happens to the 2 or 3 that are left over? The upside is that the flavors are consistent and the service is usually pretty good. So if you are having a hankering for BBQ and don't want to just buy a bottle of sauce and lick it off your finger, SB might hit the spot. read more

As far as BBQ goes, Smokey Bones provides an option that takes the edge off that craving when it hits you. I've been here more times than I can count, going back to the early 2000s. That said, if you asked me then what I thought of Smokey versus now, I would have had much nicer things to say. Somewhere along the line they changed the menu, and with it, the quality of both the food and service. But, I'm not here to pick on poor Smokey, because as I mentioned on the whole it fits the bill. The prices are very reasonable, they have some of the better appetizers I've seen from chain restaurants (read: PRETZEL BONES), and all in all the food is tasty. My personal favorite comes from their salad offerings, though technically not a salad. You are given a side salad with a baked potato stacked with toppings including pulled pork. This works out to be a fairly healthy option for an otherwise unhealthy cuisine. The doughnuts in a bag for dessert is also a great treat. Hot, freshly made doughnuts are brought to your table in a bag, and covered in cinnamon-sugary goodness. They also come with dipping sauces which are chocolate and some indeterminable fruit sauce. Either way, good stuff! Beer selections are a bit limited if you're into craft brews, but for those happy with your run-of-the-mill Coors/Bud/Miller and the Blue Moons/Sam Adams offerings, you should be all set. read more

This was probably one of the worst meals I have ever had; we had it delivered and the brisket was so burnt as to be inedible except for a few bites and even those were so dry I had to chew it for literally over a minute. The cornbread skillet was ridiculously chewy as well. If we had been in the restaurant as opposed to doing take out I would have sent them both back (something i literally never do) and just went on my merry way it was that bad. Even the fries were stale. I feel as if whomever packed it up saw it was to go and just did not give a crap whatsoever; literally never eating here again and would recommend others do not as well. read more

Smokey Bones Warwick - This is my wife's brisket; burnt and nothing but fat. - Barbeque Near Me - Warwick, Rhode Island

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Yummy food, good service . . .what more could a guy want? I brought my wife and kids kicking and screaming here the other day (being from the South, we are kind of BBQ snobs) after haven gone there a week before on business. They were pleasantly surprised and really enjoyed the wings! I liked the smoked wings and the BUFFAQUE wings (solo good!). The BBQ Nachos were fun for the kids and tasted good as well. All and all, it was a success. See you guys again in about a month ;) read more

Really loud, and really cold. They blast the music, no matter what time you come in (been there twice now). If I come in for lunch, I'd like to be able to hold a conversation with my friends, and not have to scream, especially in the middle of the day. It's also really cold in there- think supermarket cold. The food is fine, the staff is friendly, but the first time we went in we waited for about 40 minutes for two salads, and it was pretty dead in there. I won't be going back. read more

The environment is pretty cool but the food was pretty terrible. If youre looking for like a buff wild wings type place then this might be your place. Its like tbeh put my wings in the microwave. read more

GrubHub arrived to pick up an order for 6:00 delivery and the food wasn't ready. The over $100 of food was finally delivered at 8:00 which ruined a birthday celebration for a 6-year-old who was asleep by the time dinner and the birthday cake arrived. Coincidentally, I ordered for myself from another restaurant tonight and used GrubHub with 100% satisfaction for delivery and food. Guess which place will get repeat business. Not happy. Order #08021130-9863033 read more

Came in for a birthday lunch and honestly horrible experience overall. The waiter was horrible and wasn't to be seen half the time. Never got our ranch. Smokehouse Mack and cheese was cold. The wings were raw. Honestly wouldn't waste your money here it's a joke!!! read more

The worst customer service! Waiting 30 minutes more than what I was told for my pick up order. Barely apologetic over it. I mean it wasn't 5 mins. Don't tell me just waiting on one thing and an additional 20 mins goes by. Then the blame starts on training a new person. Finally take the food home to enjoy with the family and they forget my whole bbq chicken!! I know shame on me for not checking, but I resllly thought they would have cared to confirm my order since I was so patient waiting an additional hour. If that was my mother they would have had an ear full the entire time. I should have called her to complain for me. It's the torture they deserve. I'll never go back to Smokey bones. read more

It had been several years since I had last visited 'Smokey Bones' in Warwick. This was not unintentional, because I remember being quite disappointed in the food, the atmosphere, the service...pretty much everything. Now that my favorite BBQ place has closed down (LJ's in Pawtucket), I decided to give these guys another shot. Good Call!!! The restaurant was clean and neat, with the exception of some slightly dingy signs that hung from the ceiling that separated the front dining area from the bar. The many TV sets that dangled from the ceiling and the accompanying speaker select stations at each table were not to be found! This was a major annoyance on our previous visit. The only TV's I could see were in the bar area, an appropriate place for them. Thank you, SB, for getting rid of these monstrosities. The food was excellent all around. Diane had the 1/2 barbecued chicken and loved it along with the side dishes (she chose the cinnamon apples and steamed broccoli, along with the garlic bread that comes with the meal). The skin was blackened and pleasantly spicy, and the meat inside was tender and flavorful. Though the 1/c chicken looked a bit smallish, she could not finish, so that became leftover number one. A temporary dental issue kept me from trying the chicken wings or the ribs, and we were a bit too early for the beef brisket. So I opted to build my own burger - a turkey burger patty topped with cheddar, pulled pork, and a tomato on a ciabatta roll. The verdict? Delicious and filling!!! The pulled pork that was added was without its own sauce, so I added the KC-style BBQ sauce - one of four available at the table...yum! I ate half the burger, and the other half became leftover number 2. I opted for the mashed potato and gravy as my side (I'd have preferred to try the fire roasted corn, but the aforementioned dental issues prevented that). The potatoed were a bit pasty (perhaps they were instant?), and the gravy was a bit sparse, but reasonably tasty. There WERE a few little glitches. I had ordered a glass of wine, which our waitress (Courtney) brought right after bringing the rest of the meal, rather than at the same time or (preferably) a bit before. Diane's decaf was undrinkable, despite being freshly brewed. Courtney was quick to replace it with a cup of tea at Diane's request. And the little 'ziosk' gaming console erroneously added $1,99 to our bill though we had not used it. There was no problem having it removed from the bill. I'm hoping these 'ziosk' machines - which are popping at many chain restaurants - die out quickly. All in all, we were pleased with our visit and will most likely return in the future - after my permanent crown allows me to take a bite out of the ribs (or wings)! Overall score - 3- 1/2 stars out of 5. Now, if you'll please excuse me, I have some leftovers calling my name! read more

The start of our visit was lovey, the host was warm and welcoming. But it all went down hill once we were seated- we met Amy, unfortunately. My boyfriend and I each have 5+ years in the food industry. And as a former server, I must say this was awful service. After being seated we waited 15 minutes! Yet we still were very positive when she "greeted" us. After placing our drink order we waited yet again another excessive amount of time for a Soda and Red Bull. After dropping off our drinks she said she'd " give us a few minutes to look at the menu." And started to walk off. We had to raise our tone just to get her to come back because we knew what we wanted an hour ago! She didn't check in on us at all, just glances while passing by. SEVERAL tables that were seated after us were already finishing eating before (thank goodness)two other servers brought us our food. She came by our table and said " Oh you do have food." What was that even supposed to mean? At the end of our meal my boyfriend went to use the restroom- she stopped at the table and said (in a very rude tone) " if you're ready to pay use this- " and moved a tablet on the table right in my face. I said we'd need two boxes, that took five minutes even though they are located on the waitress stand behind our table. It was over all just a terrible experience, we were looking to relax and enjoy ourselves on our date night. Very disappointed. This only has two stars because the food was good and the other servers were so kind and helpful. read more

Chain mentality. Everything looks and tastes like it was thought up by a marketing college student. It's the usual thing. Take a concept, beat it flatter than hammered shit including slogans, decor, gimmicks etc. Stupid shit like big signs that say "It's okay to stare at a nice rack...if it's on a plate!!" yeah ok. --Special mention for the disclaimer as you enter. -- "By entering the restaurant you agree to release your image for unlimited use by the restaurant etc, etc." Woah. So by walking through the door you've just given them permission to put your smiling face in an ad campaign? Really? What if you were smiling not because you liked the ribs, but because you were passing gas? FOOD It's okay. That's about it. They spend more effort on how it looks. It's loaded with sodium, and unless you're an olympic swimmer, one meal is equal to an entire day of fat calories. Still, it's better than Famous Dave's chain BBQ. Bar Weak drinks. Piss poor american beer. Atmosphere- TVs everywhere. I had to sit through dinner with some doober two tables over staring through me to see the game on TV. Annoying. Stupid looking guy too. Funny thing is seeing table after table of guys on dates who are completely ignoring the girl. Dumbass guys. I should steal them all away. Come 'ere sweetie How about a back rub. Did I mention the annoying website? read more

Ordered fish and chips, missing cole slaw, chips and tarter sauce. Hawaiian steak was under cooked to the point of being raw inside. Fried green tomatoes where missing tomato dipping sauce and the breading was under cooked and raw inside . Bag of donuts, missing chocolate and strawberry dipping sauces. There was not 1 single item in the entire order that was correct except the bottle of soda. I usually really love Smokey Bones, but this order left a bad taste in my mouth in more ways then one. Total order came to $103.00+ and it was not worth a penny of it. Used to be one of my favorite restaurants but after this I do not think I will be going again. read more

I stopped here for some takeout recently and I was pleasantly surprised. I got some wings and some nachos and some other items. The service on the phone was very friendly and it was ready within 20 minutes or less. The service in person was very friendly as well. I wish I found this place sooner but I will make up for it by coming here often read more

The ribs are awesome but the donuts are my favorite. Great food great service everytime! Its nice to go out and see employees that smile it looks like they like their jobs. The manager Herman is always a pleasure to see! Great job Smokey Bones! read more

Came in on a Monday night. Bartender was the only person who seemed to be working. She delivered food, made drinks while i watched the other workers sitting at a high top behind us at the bar. She was not only able to give great service but you can see that she kept the restaurant afloat! Will be back next Monday!!!! read more

Wow this was really bad order the bone fired special taste like camp fire smoking out the dining room very expensive everything was cold dried out just plain terrible donuts where a ball of grease wings are advertised as jumbo they were small and dry never again time to retire and put the smoke out read more

This place, while a chain, serves up some tasty BBQ. The ribs were fantastic (fall-off-the-bone!), and we got a couple of half-priced apps since we went on a night with football games. The apps were also pretty tasty - standard game food, really. The service was a bit slow due to the game. The restaurant was packed, but since there were TVs in every conceivable location, the wait was not that bad. Plenty of parking and friendly service overall makes this a good place to go when you are craving BBQ. Not the cheapest place (we would have paid a lot more if not for the half-priced apps), but still tasty. read more

Is the food here the best ever? No. But it is tasty! And the inside of the restaurant is awesome. Wooden booths, a huge bar, sarcastic artwork! Sign me up! The wait staff is not always the fastest, but they are not bad and are super nice! The food was yumm-o! They have a bunch of different BBQ sauces to accommodate a variety of tastes. The prices are great for a chain. They offer a lot of different drinks at GREAT prices! The wait to get a table at dinner time is bonkers. I recommend trying them for lunch, or be prepared to wait for a bit. read more

It is Alright for a chain restaurant. Every time I've gone I've liked it less and less. Wings have gotten drier, sides less tasty. I want to stab my goddamn ears out with the horrible music selection. We sat at the bar, they have music videos to back up the terrible music, some sports. Altogether I'm under the impression this place would do a lot better if they focused on food instead of flare. You know the Nazis had pieces of flare..... They took forever to get us our check after we had been finished, and kept asking us if we wanted more drinks, we each had a beer and were both drinking soda at that point. If you're looking for authentic BBQ, it's not here. read more

We often stop in here for lunch while touring the retail mecca that is Bald Hill Road. Of all the chain restaurants in the area, Smokey Bones is a favorite of ours. The food is a good as you can expect from a chain. The BBQ dishes are fine and the sauces are tasty. Since they've changed the menu, I usually opt for the turkey burger - it is seriously good. They have a bunch of options for toppings, sides, etc. In our experience, the food always comes out really fast so it's perfect for a quick bite with the kids. I've never had a problem with the service, it's always pleasant. The last time we went I had a $10 coupon so the bill for lunch was $20 including tip and tax. That's an incredible deal for a family of four! read more