This place gone downhill, I used to have fantastic nails but my last visit 6/13/19 when it was time for my mani the lady nearly screamed 'pay now' before even getting my nails painted. My nails are smeared as soon as I got into my car and a mess by the cuticles. Will not be returning. read more

Not happy with this place. I live in Tucson and was in the Phoenix area visiting my parents when one of my acrylics fell off, and I was about due for a fill so went in with my Mom for a fill and gel color change. Had an appointment. There were two people waiting. The woman who did my fill rushed through the entire process. When I asked her to slow down, or take the gel off my cuticles, she acted put off. Barely touched them up and continued on. There was absolutely no attention to detail, speed was the only thing that appeared to matter to this tech as I asked her several times to slow down and apply the gel in a more uniform manner and avoid my skin. The clear coat has bubbles in it. Unfortunately I just wasted an hour of my time, and more than $40. There's no way I will allow my nails to look like this for two weeks until it's time for another fill so I am going to have to pay an additional cost at my normal salon to ensure clean and uniform application. Now I know not to change to a new salon when I'm used to the one that I love. I will not be returning here, and suggest you don't either if you want someone to take their time with you. read more

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Moved out from Chicago a few months ago and this nail salon makes me feel at home. Everyone is so nice. They remember my name and always do a good job at my weekly regular manicure pedicure. Great customer service and really great prices. So glad I found them! read more

ABSOLUTELY Terrible! Came in on a whim because my place was full. They're rude. My nails are bumpy and the Polish is sloppy. Its all over my cuticles. When I told them about it I was told that it was the polish and then I was told that if I didn't like it I could go to another person. I gave it one star because I couldn't leave it blank. read more

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Absolutely AMAZING. I have been coming here for 5 years and have never had a bad experience. They are extremely friendly and listen to your requests. My friends and I all got complex designs for prom and they turned out amazing. Would 100% recommend read more

Smiley Nails - Nails - Nail Salons Near Me - Phoenix, Arizona

Over priced!!! The women who helped me was extremely nice. The guy was arrogant. Won't be going back.

If I could dive this place zero stars I would, worst service, horrible nails, double charged me and when confronted they said they carrried the price over from the polish... complete bullshit. Chunky acrylics, gel polish sucks and is so so slopPy. Never again will I spend money here read more

Not a bad place for a spontaneous pedicure. It was the middle of the afternoon when I dropped in and the place was devoid of customers. The place looked clean and my nail technician seemed pleasant enough. My major gripe with the staff, though, is the fact they do not speak English very well. (Nor do they contribute to an overall spa-like, calming environment with their smartphones dinging every minute. Literally.). Now, before you all get ready to jump down my throat, let me state a few things: 1) I am Asian, 2) I am an Asian who lives in a predominantly English speaking country, and 3) I speak English well (I do still get asked "where are you FROM?" after random strangers hear my impeccable English language skills). My nail tech hardly spoke any English. She tried to ask me a few things and I simply could not understand her due to her thick accent. From the context, I believed she wanted to know if I wanted a foot and leg massage for an extra $5. I got tired of asking her to repeat herself, so I just said "sure." Turned out that my context clues helped me to gauge her words correctly. My total cost was $25 before tip (basic pedicure is $20). My toes look pretty and I think the pedicure will last for a long time, given my nail tech's focused attention during the session. For my first visit, I'll award 3*. I may update on my next visit. read more

I visited with my best friend for a pedi. She had Kim and I had Cindy. Both were terrific. Two of the best pedis we've had, and we've had MANY. The sugar scrub they use is very effective and the citrus scent is a nice change from the typical cherry scented lotion used by most nail salons. I want to mention that Cindy is quite the artist. She painted our big toes for the holidays - a snowman and a snowflake. It looks great from a distance and when you look very closely, the detail she put into it is amazing. I love it when a person puts that kind of effort into their work. 5 stars for the whole experience. We will definitely be returning to this salon on our next visit to Phoenix. read more

Smiley Nails - Toes for the holidays! These were painted by Cindy. - Nail Salons Near Me - Phoenix, Arizona

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I have been coming here for more than 10 years! Kim is amazing and now she is making this place even better! Great prices, great massages/ pedicures and now serving beers and wine! OMG I may never leave!!! Everyone here is awesome! read more

Although friendly she did not do a good job on my nails. The shaping was mismatched with some nails and she didn't fill all the way. She is supposedly the best one there. read more

My nails are so bad that I'm going back in to make them remove all traces of product this joke of a technician put on my nails so I can get them done properly elsewhere. Simply disgusted. read more

I just got back home from Smiley Nails - very satisfied with the pedicure I received from Becca! She was great. Very sweet and personable, really acted like she cared. I have nothing negative to say about my experience there this morning, would definitely go back. The prices were reasonable and they don't hand you that laminated "menu" of services like most nail salons do. Would recommend! read more

Wow, smiley nails more like frowny nails!! Just walked in for a manicure & the lady at the front was so rude! She told me "it will be a while so come back" and didn't take my name or anything. I will not being coming back just based off the 30 seconds I was was in there. First impressions are everything! read more

UNDER NEW MANAGMENT! New techs! New services! New products! Literally over 200 new colors to choose from. Get a brow wax while sipping some wine. And now offering lash extensions. I've been coming here 17 years and I've never been happier. read more

Smiley nails is under new management and so clean and the staff is friendly. I love the new chairs and decorations. Lots of new nail colors to choose from read more

I have been going to Smiley Nails for over two years. Kim and Becky are great! Kim always does a great job and is always willing to fix any breaks. The owners are extremely friendly. read more

My nail tech was nice and did ok, but careless after I paid and tipped (25%) before finishing my nails. Also they do not use any bowl liners for pedicures. read more

I don't get my nails done a lot. Can't remember the last time I had a manicure. I had a holiday party and realized that I really needed one. Smiley Nails was empty and able to take me right away- I was the only customer. It was the person that did the manicure that I have an issue with. I did not get her name, I don't know if she told me, and don't remember seeing any tag or sign at her station. She demonstrated the ability to speak English well enough to find out what I wanted but did not speak for the rest of the visit. I don't mind people who are quiet, but she kept making comments over her shoulder to her coworkers in their native language- that is just rude. Also, I had a nasty papercut on my thumb that had just scabbed and stopped hurting. Despite me telling her twice that it was a scab and not dirt, she scraped it off- ouch. I've seen some reviews that were positive but it looks as if it is a specific employee who is getting them. If I had known that, I would have asked for them. I will not be going back. I actually do plan on continuing to get manicures- my nails really did look better, just not there. read more

This is my regular nail place. I really like the owner and how he does my manis and pedis. But I've tried all of the technicians here and they have all done a great job. read more

Worst place I've never been to. Nails are filled horribly. I give them negative five stars.

Looking for a new nail place, this was convenient. Very average job though. Got a pedicure. People not that friendly. Place looked average clean. I decided not to get nails done there and probably will not go back. read more

First let me say, they are all very friendly and welcoming. However, I still had a painful experience. I went in for a full set and asked for coffin shape and showed a picture for reference in addition to old Acrylics I had taken off. They were old, but the shape was exactly what I asked for. They said they could do it and that was not true. It was more so the shape of a double coffin. The 1st pic is their work, and the "After" pic was the other shop that fixed their work after I had already paid $60 for this. As you can see, the polish job is horrible and they hurt all my cuticles with the drill. The nails had lumps and dips because the product wasn't applied evenly. I really wish shops and nail techs would start being honest and just admitting that they cannot do something. This took a huge chunk of my day just to have to go somewhere else and have it fixed. They tried to make it seem like it was my fault that their work was trash. I asked to file the nails more because in no way is this coffin shape. Needless to say, I will not be back, ever! I hope this helps someone is is pondering if they should go here or not. read more

Kim is wonderful! I was attending a formal event and was indecisive as to what I wanted. She was patient and guided me into what I needed for a manicure and pedicure. This lady give me a great scrub and massage! Had french tips done and received lots of compliments at our formal event. Definitely the best nail experience I have had to date! Thank you Kim! read more

Becca is awesome! A few of the folks there aren't the most outgoing and before I started going to Becca regularly I wasn't thrilled with the mani-padi, but Becca fixed all of that. I've been going there for close to 10 years. Even though I live in Mesa, Becca at Smiley Nails is my first choice for mani/pedi and waxing. read more

I love the girls there. I get my eyebrows done every two weeks and I get my nails done there as often as I can. Recently, I just did the gel nails (just the gel polish not like the fake nail stuff) and I LOVE it. I can't tell you how happy I am that I did it. I always just did my toes because I'd always manage to goof up my fingernails in the first hour after I get them done- but with gels, you can't do that because after they're put under the UV Light, they dry immediately. No goof ups! Plus, they don't chip. The lady said they'd last around two weeks. I'm so happy with them. It's been a week and they still look pretty good. :) read more

Went with my mom, she got a pedicure and I got a manicure. Manicure is $12 and pedicure is $20 that is $32. We were charged $45 I asked why and was told because of my moms pedicure they had to scrub. Scrub what and isn't that part of a pedicure. Not going back!! read more

I have been going to Smiley Nails for five years. I have always been satisfied with the results but now that it is under new management, it is a much better environment. It has been cleaned and redecorated and a pleasure to go to. Becca has been doing my nails for a couple of years now and she is fabulous. read more

Great service and amazing job on pedicure! (Didn't get a manicure) I'm new to the area and this will be my salon as long as I live here! They're extremely friendly and you cannot beat the price! read more

this place is basic and lacking compared to Riley's nails, the technicians are not as inexperienced other than the main lady who has to come and make sure work is being done right ( other lady was annoyed and sloppy with her work) thank god for the positive attitude and saving grace for my feet read more

Unethical practices. They told my friend that the total was $25, ran her card for it. Then canceled it mid transaction and charged her $30 without telling her and when my friend looked at the receipt they had overcharged her on purpose. Shady practices and they are not to be trusted. Also the pedicure was the worst I have ever got. Literally a 3 minute massage and no hot stones. My pedicure lasted 20 minutes. Spend the extra money and go to somewhere that doesn't scam you out of money. read more

So disappointed! Went in today for a fill and wish I hadn't. Kim is usually so on point, not sure what happened today. Nails are uneven, and you can see through the nail polish color and because the real nail was not filed you can see through to it. The dark polish I had on previously was not completely removed and you can see pieces of it. My cuticles were not cut. The fill does not seem like it was done by a professional. I don't think I will be going back. I have been an occasional long time customer but I feel that should not factor the quality of work I receive. Very disappointed:( read more

Came in from California with my mom and the ladies where so kind they did a wonderful job we walked out with our hands looking beautiful. Good service and friendly staff. I will make a point of coming back when I am back in Arizona. read more

Worst manicure of my life! I have been in a few times for pedicures that were so-so, which Is why I gave 2 stars - they're meh but not awful on feet. Today however, I needed my gel manicure swapped out. The tech put non-gel color on, and when the owners noticed they insisted on removing all the polish and putting on the (more expensive) gel that I had originally ordered. Problem was that they slapped the gel on so quickly that my nails look terrible. The edges are all thick, the coating isn't even so some areas are really bumpy, my cuticles and skin are stained with the regular dark polish, etc. For $25 you'd expect a manicure that doesn't look like you did it yourself while drunk. I wish they'd taken it off and I'd left with bare nails. read more

Simply awful-streaks in the polish, uneven nail lengths, and the edges are rough. Stay away from here!

Came here a week ago for a fill and my nails looked horrible! I had 4 people ask me if I just painted over my nails. And they the shape is horrible, they are all lopsided kinda square/ kinda oval. Now a week later they are all broken off. For me getting my nails done is such a treat and it's a huge disappointment that this happened. 10/10 would not recommend this salon at all. read more

I HAD been a loyal customer for months- me and my daughter. It got to the place where they became "use" to us and the quality of service declined. What place of service does that knowing that there are a million nail shops in Phoenix? He once told me that I was the best customer he's had. Now I am going somewhere that appreciates my service. read more

We had an appointment for mani / pedi and waited 1 hour watching 4 other clients walk in and get served. Finally walked out after we had enough of our feet sitting in cold water watching everyone else be taken care of. Will never go back again! read more

The first time I went here I got a new full set of acrylics with gel. The man that did my nails did an amazing job and I got compliments on them for weeks. The following two times I returned for fills, the woman who did them for me was very nice and talkative but she did a sub-par job at best. She filed my square nails down to an oddly narrow shape, and the gel she applied and hastily dried- not even for the full time in the little UV machines- started chipping the next day. Just two days after the fill, they were lifting in the corners. White crescents and lines where the previous fill ended could be seen on my nail beds. My nails got that "dried, waxy" appearance on all sides where the acrylic was lifting from the natural nail. I returned to have them fixed and specifically requested the man I saw the first time... He was very short tempered with me and angrily insisted that nothing was wrong, when I showed him all of the lifting. I said "See? It's all white and uneven on the sides." and he said "Yes! Lifting! So what!" He fixed two of my nails, said "You don't pay anything for that." like it was a great gift, and I left never to return. Do yourself a favor- go to Presto nails just down the street. Nicer people, nicer place, better prices, better results. read more

Stopped in today,looking for a sheer pink for mani and pedi..... Not one!!! I picked the lightest I could find. It was very pepto bismol pink. I asked for just one coat ,I was told in Vietnamese no ,two. I just got home and removed this ugly,streaked horrible color. The massage was terrible,basically rubbed in some lotion. I still have dry skin on the cuticle. The place seemed dirty ,I will never return ,a total waste of $36.00 w tip! No sheer colors .......... I should've walked then! Don't waste your time here. read more