Burger was kind of dry. Double patty. Grilled onions and pickles made the burger taste better with the buttered bun. Did not really taste the sauce. The burger has an umami flavor to it. Service was reasonable speed wise. I don't think I will come back here. Hidden spot. Small parking lot. Ordered on kiosk and it did not print out a receipt. Got a text with a link that updates when my food is ready. Fries are terrible. Tasted like they fried with a fish. Frozen fries. Not the best. Typical thousand island sauce. They had music in the lobby and two benches you can take a seat at. read more

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Yo Ryan what up brother is ur establishment still open? I have not been able to place an order in a long time. If u closed thats sad cause u guys had a cool thing going on loved the concept more restaurants should do the same. read more

I'll start off by saying I love the concept here! You order online or on a tablet inside and get a text when your order is ready. You check in either on the tablet or through the text to unlock the locker your food is in and you go on your merry way. Here are the issues, firstly they are located in an industrial area and there isn't a sign that actually says smashed out, I assumed I had incorrect directions until I saw two other cars drive by me and I followed them. Second issue is the instructions are not super clear. I initially ordered online and got a 40 min estimated wait which seems like an insane wait time at 3am. As I waited I read though some reviews and someone mentioned checking in when you arrive so I went inside and checked in on the tablet. The tablet then said 7-14 minutes until my order would be ready. From that point it was 13 minutes and my order was ready. I can only assume they do not make your order when you place the online order but rather A) plan it to be ready at the time the online app states or B) they make it once you check in. Either way that's not clearly conveyed at all. When the online order was placed the text sent said the order was being prepared. It would make more sense to have the message read "order placed, please check in upon arrival" or something if that sort. Looking back at reviews this seems to have been an issue for a year now so I'm not sure how invested the owners are on correcting this. If I rated solely on the experience it would have been one star but the food wasn't bad. I got a double smashed out with fries and smashed out sauce. You can pass on the sauce it's nothing to write home about. The burger was a good burger with a nice amount of cheese and the fries tasted fresh and not overly seasoned. My only criticism which is a big one is it wasn't a smash burger. That's what I've been craving and with the location and item name it led me to believe I would be getting a smash burger. It was a normal burger that had been slightly pushed down but no signature char/crispness you get. It was a decent normal burger and fries that I would consider getting again but also is not worth the $13 it costs. read more

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When we were driving to the location I thought I must have the wrong address because it's an industrial park and it was jam packed but we found parking. I ordered a double cheese smash burger with fries on their tablet screen. Once I received the order from one of the lockers I had to request more ketchup because I only received two small packets. The burger was delicious and the fries were great but were way too salty. read more

Smashed Out - Waiting for my burger 2023 - Burgers Near Me - Anaheim, California

Beware of this place. I was looking forward to a smash burger, unfortunately I received something closer to a elementary school cheeseburger. This place definitely is not what it looks like on Instagram. The Patties were not smashed at all. They were just thin meat. No crisp no flavor. They weren't even hot. The burger comes with nothing. No sauce, no toppings, just meat, cheese and bun. Even ordering extra sauce for 0.75 cents I received absolutely nothing until I had to drive back to ask for sauce because it was that dry. The fries were very soggy and cold. The sauce is a mix of mayo and ketchup. It's giving absolutely nothing to the burger. We waited 35-40 minutes for cold food and our order to be wrong. Don't go here unless you would love to be disappointed, even then, just rob a school lunch cafeteria because at least then you'd get a drink and a fruit with your meal. read more

Smashed Out - Burgers Near Me - Anaheim, California

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This restaurant is order online and takeout only. The restaurant is in an industrial building. You order online and they text you when your order is ready. I ordered the Double Smash Burger deal that came with fries and a drink. I found this restaurant when I was looking for a smash burger on Yelp. A friend I was with hasn't had one before. I placed our order in the parking lot. You can inside on a tablet. Our order didn't take long and I received a text with the box number to pick up our order. You take your phone and get close to the pickup boxes and tap that you are there and the box opened up. The burger looked delicious and I was surprised on how good the tomato was. Overall the burger was very good. The bun held up and it had a good teast. The fries were okay, nothing special. I'll definitely be back to try other things on the menu. They are open 24/7 which is amazing. read more

Why do I even have to give 1 star .. I place an order at the pick up location 13 minutes after I get a text asking tjey are issueong a refund and then I get a call and said they canceled my order due to not having some items ...i only ordered 3 burgers one fries wtf. Now I get a text saying can be few days for refund read more

without exaggeration, 2 out of 5 times they cancel your order. would love to review them on their food, but all they do is let you hang for 20 minutes then send you a cancel text. JUST LIST THE STORE AS CLOSED IF YOU RAN OUT OF FOOD. stop waiting your customers time. read more

Hmm... very mediocre food. I've been wanting to try a Smashburger for quite a while. Found this place as we were leaving Disneyland! When we drove into the parking lot, we were a bit confused. But we saw people entering the building and leaving the building to get food. No human contact, order on a pad they will text you when your food is ready and you will go pick it up in your little cubby. We got our food right away and ate it in the car, so it was pretty fresh. But it was very very soggy. Like the bun was just mushy. I wouldn't say it had any good flavor either for the meat patty. French fries were just standard nothing special. I definitely wouldn't be back, I'd probably recommend you skip this place unfortunately. read more

Smashed Out - Double Smashed out Burger Meal #1 - Burgers Near Me - Anaheim, California

Burger was nasty, not a smash patty at all. Fries were cold and soggy. This burger and fries was like 13 bucks... go to in n out instead. If you want a good smash patty, go to hammer burger or 4th street market in Santa Ana. read more

Came by before going to the golf range down the street. We ordered online and received a text to go to a certain locker to retrieve our order. The food came out faster than was stated on the time they said it would be done, not complaining though since we were hungry. I think I messed up with the inside out and didn't realize there was nothing in my burger so don't do the same thing I did. The fries were okay to me but the burger patty itself was amazing. The beef patty was juicy and lots of flavor. Definitely one of the better burger spots to visit. read more

Smashed Out - Smashed out Single Burger Meal #2 - Burgers Near Me - Anaheim, California

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The second visit a true disappointment! All 3 of our burger meals were prepared incorrectly. We ordered them without sauce. It took over an hour to get our food and all burgers had sauce. We drove back waited another half an hour to get THE SAME burgers back!! Fries were completely cold at this point, such a let down! read more

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So they got this tracking link, it said my order was ready. So i went there and entered my order info, said 4 mins, ok fine. Checked after 10mins, order delayed, entered my number for text updates, after 5 mins I got a text that it was ready...entered my info and it said...not yet ready. I mean come on now Oh and the burger was supposed to be the bacon double smash....there was no bacon to be found. read more

I've been lately on a smashed burger phase and found this one closer to my home. I was looking at the pictures and also interested in how these open food kitchens worked. Honestly, I'm not a big fan of this method and unsure how successful these will be but only time will tell. I imagine rent is good but there really is no service. Ordered a smashburger and fries. The food I received did not look like the pictures. The patty did not have the charred outer crust and the patty was seasoned decently. The fries were a bit undercooked but I liked the seasoning on them. The price is pretty high for the amount of food and quality and regretfully I will most likely not come again. read more

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Weird pick up operation with a flawed tablet situation, delicious burger, tasty fries! Picked up Cajun Mac for my wife not sure how it will be, check back later on that. Burger was great, triple with no tomatoes or lettuce, just grilled onions and cheese! read more

My boyfriend and I were in the area and were craving a burger so we decided to try this place out :) I thought the pick up operation was cool and unique! Furthermore, after we paid on the phone, we just had to wait for our order, and it said that it would text me once my order was ready. Almost 20 minutes later (we were waiting a bit just because we knew a lot of people would be ordering at the time), my bf went in and i guess you have to go in and check in on the tablet too? We wish we knew that so maybe more direction online for it? :-) On the plus side, this would be good for people who can just pick up quick after work or something but honestly I think McD's would be better and faster. I got the single burger and my bf got the double. I wish there were criss cut fries on the menu when we went! When my bf bit into his burger, there was a really hard white piece maybe a bone of some sort? Not sure but it hurt the inside of his mouth when he bit into it. the buns were super soggy. I saw in previous yelp reviews people had the same problem. They were super mushy and felt super wet, in the end i just ended up eating the burger and not the buns. Also, we bought 2 ranch so we could dip our fries but unfortunately, we didn't get them :/ Overall, for these two burgers and fries, it was about $31. Not worth the price at all. read more

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I try to avoid a bad review without consulting with customer service but this experience has been all bad. We went to the location believing there was a storefront to enjoy our lunch but this is a ghost kitchen. Okay so since we're here already we went to order. And then there is absolutely no one to talk to or even call. Then I got hair in my food and this was fuxen disgusting. Burger disgusting regardless. I would high recommend keeping away from this place. Terrible experience read more

Smashed Out - Hair in my food and no one to contact for any customer service needs. - Burgers Near Me - Anaheim, California

This hit the spot. Have been craving a smashed burger like this and they really delivered. It's take out and delivery only so they have their limitations with how big their menu can be; so I won't knock them for that. I wish they had shakes and other sides besides Mac and fries. Maybe some onion rings or something like that. The one thing about taking it to go or delivery is that it'll never be as piping hot as you want it. Their crinkle cut fries did sog up quite a bit so I had to throw them into the air fryer for a few minutes to re-crisp. The burgers themselves were very good. Love the contrast of the soft bun and the crispiness on the outer layer of the patties. Cheese is perfectly melted in there and really gives it that classic burger taste. Sauce was good and didn't overpower the other ingredients. Next time will eat the food right away in the car. read more

Smashed Out - Burgers Near Me - Anaheim, California

I don't know what happened. The fries were unseasoned and soggy af, the Mac n cheese was watered down and cold, no crispy edges on their burger patties, soggy burger buns??? The food was unacceptable... read more

Thought I'd ignore the negative reviews and give this place a try but man was I thoroughly disappointed. For it being a ghost kitchen, the price point is way too high especially for the quality of food put out. Burger was just okay, nothing to rave about at all. I would have been way more satisfied eating at McDonalds or any other fast food spot and that's saying a lot. The fries were even a bigger let down. Don't waste ur time here, I already did and now u know. read more

The service was great the onion rings were so good and the ranch dressing. A little disappointed the amount of onion rings I received. I did not care for the burger though. read more

Cold soggy Fries and burger didn't taste good either. Service was very bad, very rude. Will never go back here. Horrible.

Rarely give reviews but I feel this place warrants a review. First and foremost the burger patty is off the charts good! Embrace the fact that this place is different as you order off a tablet, then you move to the other tablet to check in & then you will receive a text when ready. Embrace this - as it will likely become the way of the future. The bun was uniquely soft with the perfect amount of lettuce, tomato and sauce. Usually I like my burgers loaded but next time (and I can hardly wait and I'm writing this on a full stomach) I'm going to get it with just cheese (and peppers) only because I don't want to take away from the patty. Enjoy! read more

So freaking gross!!!! No taste, so t be fooled, just a piece of cheap beef between two buns and thousand island dressing! Wtf?! No crate, they don't even try to put out a good product. All my Yelp reviews are 4 stars and above and this place should receive 0! The food looked nothing like the pictures and it tasted so bad! It is a ghost kitchen so it's not like you can complain to anyone. I didn't even eat half of my burger. To make matters worse my 2 friends got so sick from the meat. So gross! Don't wast your money. I wasted $35 for two burgers and fries! read more

Don't waste your money or high hopes in this place. I ordered a double smash burger and there smash fries. I waited outsides until I got a notification that my order was ready. I grabbed my food when notified. The bottom bun on my burger was soggy wet. I ignored it and tried the burger and they literally put everything in the burger that I asked not be on the burger. The fries was a puddle of barbecue and cheese sauce NO MAC AND CHEESE IN THE FRIES LIKE ADVERTISED it was so disgusting. SEE PHOTO. A waste of $28. I ate some of the fries out of starvation but it taste like really bad. It's so sad after an hour of posting this the petty owner posts saying why were the fires eaten. Again don't waste your money at this place. read more

Smashed Out - Gross Smashed Out Loaded Fries - Burgers Near Me - Anaheim, California

This place actually had decent burgers and was part of another ghost kitchen that had pretty much everything. However, I did get scammed out of my money as the store stopped taking orders before we could get there to pick ours up. From what I experienced the restaurant isn't even open anymore. read more

No buttered bun, nothing smashed about it, regular fries, not seasoned. The burger was dry. Didn't even look like it came from a smashed burger location. If I didn't know better, I would think that my DoorDash driver went into Johns and just ordered a cheeseburger and fries and delivered that to me. nothing like what I ordered except they were pickles on it. No special sauce know anything. Terrible I don't know if this was DoorDash mistake or if they just went to the wrong restaurant but will never order it this way again. Don't even really want to give it a single star but it's the only way I can post this review. read more

If you're looking for something super fresh and flavorful you have to give this place a try! Their burgers are some of the best I've ever had and I'm very picky with burgers. Everything tasted freshly made! Will be making this my new burger spot from here on read more

Smashed Out - Cajun Mac and cheese, smashed double meal - Burgers Near Me - Anaheim, California

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Fast and good food. Was able to order a pretty good burger at 3:30 AM. Definitely will be returning when hungry at night

Could not even find this place and when we did our overseas cards would not work. Very difficult experience all round. HOW DO WE FIND AND PAY FOR YOUR FOOD?? read more

First time was great, everything tasted fresh.  Freshly grilled, and fried. However, this 2nd time, everything felt microwaved.  I also liked the flavor so much the first time, I ordered an extra side of sauce this time, but this is where it gets confusing. One would assume if you're paying .75 for extra sauce, it would come on the side.  I can't imagine anyone thinking they'd be able to slather .75 worth of sauce on a burger....or maybe they do, idk, weird. Idk if it was the extra slathered sauce or the microwaving...not sure, just really off this 2nd time compared to first.   Missing lettuce and tomato as well when it was requested...did I even get the right burger?  lol read more

I tried this place because it's one of many that pop up on Uber eats since this area has many kitchens. I was unimpressed with the burger it was cold and I live less than 5 minutes away. The fries were fine but the burger left a lot to be desired. I did like the bun but the meat was cold and the system they have for pick up is interesting to say the least. The people working the counter are just working no personal skills which is fine but I would honestly rather just check in and not have to talk to anyone. There order times are wrong and when it says it's done it isn't so you have to wait even longer for them just to put it in a cubby that you go and grab your food from. It's not worth the price just like many of these places. I understand if the rent is high but it's not worth buying food from this kitchen if it's going to be cold and bland. read more

This is the best smash burger you will have in Oc, also the fry's are just as amazing! The service is great and food comes out very quickly hot and ready to take home and enjoy. Very pleased with this place!! I recommend the smashed out loaded fries! Try smashed out, I swear you won't regret it!! read more

We found Rib Ry's through DoorDash and I so happy we did. Everything came right on time and the food was delicious. The fries themselves were crispy and flavorful and the burger is one of the best I've had. Will definitely be ordering from here again! read more

Smashed Out - Smashed out Single Burger and Waffle fries - Burgers Near Me - Anaheim, California

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The burger was amazing. Just melts in your mouth and the fries were nice and salty.bAmerican Burger

The burgers are actually really tasty. It's how sloppily made and the pitiful side of fries I have a problem with. Every time I've gone it's a different size side of fries...most time it's less than a McDonalds happy meal fries. It's also that my bur looks like the leaning tower of pizza or a van Gogh They need to get their portioning and presentation better or they won't be around for long. read more

Smashed Out - This is what they consider a side of fries for a $15 burger...and that's before the tip. - Burgers Near Me - Anaheim, California

Tried to place a phone order 05/25/22 @ 09:50 pm and the team member rejected my call twice and when answered the third time just said "smashed out." I asked "Hello???" He then proceeded to say they don't take phone orders and I'd have to order online and he would send me a link? Never got anything. Also why would you provide your number on the site then. I figured if this business looks over their reviews they'd like to know how their front of the house team members are handling customer interactions. Due to the experience: I won't be trying this place. It's a shame for myself since it does look good. However just speaking on the phone with this guy put a really bad taste in my mouth all around. read more

My food was fresh and delicious! Did not talk to one person. Put my order in got a text it was in the locker and the order was right! Grabbed my food and am on my way! read more

Smashed Out - This is where you can check the status of your order or just check in. - Burgers Near Me - Anaheim, California

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The burger was priced at an affordable 11.99 per DoorDash and was pretty worth! My partner and I have been looking for a local smash burger spot and this just may be it :) read more

Smashed Out - Double cheeseburger - Burgers Near Me - Anaheim, California

Bomb burgers and awesome service! Will for sure be ordering again!!! I forgot to add something on my online order and when I called in to try and fix it I was pleasantly surprised. They went above and beyond! 10/10 would recommend read more