Rude, not good customer service whatsoever. After having an appointment, I had to wait about 30minutes to even be acknowledged & that's because I finally spoke up. Only to be yelled at & given a sorry-ass non apologetic excuse. I would have walked out if it hadn't been because I was with a bridal party. read more

I came in to get my nails done and everything went good until the finish the lady cut my nails down to the length i like and by the time i left they where almost as short as my normal nails and i called back to say something and the lady ignored me and acted like the phone dropped dead for about a minute and decides to say i dont know and hangs up WORST NAIL PLACE WHEN IT COMES TO GIVING FEED BACK read more

I love coming here, my favorite nail place, very very clean and the staff is very friendly.

THIS PLACE SUCKS!!!!!!!!!!! DONT COME HERE!!! I would give 0 stars if I could. I am one day away from my due date, I came in to get a relaxing pedicure massage and my nails done, the man at the front is VERY rude, has no manners and is a total dick!!!!!! I came with my Mom and was very specific about what I wanted I wanted my feet rubbed which SUCKED! She didn't massage me, she put a bunch of lotion on her hands and rubbed it very fast and vigorously. Not relaxing at all!!!!!! I was very specific and said No polish removal Or added on! Of Course they didn't listen at all, ended up taking off the polish I had just had put on last week and then said "okay Your done you don't want polish" WTF!!!!!!!!! Then when I very nicely said "I do want polish" she started mumbling in Asian to the other workers and handed me the color swatches vey rudely and it wasn't even all the colors, they had other swatches of he colors I wanted and when I asked to see them she acted as if she didn't hear me... So because I didn't wanna deal with her I picked out a color just to get it over with... I have never hated a nail Salon so much!! I would never recommend anyone come Here! On top of it all when I walked in and I told them What I wanted which was a full set and a massage they sat me Down for the massage (water was too hott when I asked for it to be a little colder he made it all the way cold, so it was awful anyways) afterward acted as if I never mentioned wanting a full set of nails and then when I asked where to go for my nails hey told me It would be an hour wait!!!!!! Pregnant or not i am Sure anyone would feel upset with this experience... I still paid and was very polite my entire visit... Once again.. DONT COME HERE!!!!! I could say much more things but I'll leave it at this!!! read more

They are operating as CASH ONLY. Which is fine because as I was looking around for a place they all were operating as cash only. Only safety precaution is they are wearing masks. Only nails stations have the acrylic divider. No antibacterial soap. No new tools per person. I had to ask to get everything wiped down before seating me. It was my first time coming here and won't be back unfortunately even though it's a super convenient location. read more

I've been to this salon twice now, and I'll never go again. Their amazing gel polish selection, and large comfy spa chairs gained them the two stars. There's also one awesome technician who does great pedicures, but more importantly is kind and really funny. The rest of the staff however- RUDE. Yesterday I got a gel pedicure and a fill with gel polish. The same RUDE technician did my fill on both of my visits... unlucky me. The shop was getting busy and she cut so many corners in order to get me out and start on the next person. I told her my nails were lifting (though she should have noticed this on her own as it is her job) and instead of repairing my nails properly, cutting off the parts that were lifting, she just put acrylic over them and applied glue to the tips. Literally 36 hours later, one nail is already chipped. She also tried to talk me out of my color choice. When I said I wanted to go with it anyway, she RUDELY and loudly said, "I already told you- it's not going to look like sample!". Good thing I stuck with my choice because it looks exactly like the sample and exactly how I wanted the polish to look. When I commented that it came out well, she ignored me completely. I said thank you when she was done (purely out of courteousness) and she replied, "Hmm". Pedicure: The technician was nice enough, but again cut corners. I got the callus treatment and after scrubbing my heels and rinsing my feet, she wanted me to put my now clean feet back on the dirty towel. She didn't even fold it over. I literally had to ask her to change the towel. When I did, she wasn't even surprised- like she knew she should have done it. And she had a drawer full of towels in her caddy! Just before the massage portion of the pedi, the technician usually puts hot towels on your legs to open the pores or whatever. Instead of bringing a towel for each of my legs, she brought out one scorching towel and put it on my left leg while massaging the right (which seemed counter-intuitive since the towel is supposed to go on before the massage). Then she put the same towel on my right leg while she massaged the left. By then, the towel was cold. So my left leg was basically burned and my right leg got a cold wet towel as an afterthought. Lastly, they suck at keeping appointments. I got there 5 minutes after they opened and apparently, that's the only way to be serviced in a decent amount of time. In the short time I was there, 3 different people walked in and were told it would be a 30 minute wait because the rest of the staff had yet to arrive. Two of them said they would be back in 30 minutes to which the staff said "Good. No problem". One stayed and waited in the salon. She waited 45 minutes. One girl came back 35 minutes later and was told it would be another 5-10 minutes. She decided to go somewhere else (good for her!!!). The other woman came back and was still waiting when I left. Go to MILLENNIUM NAIL & SPA instead! It's in the next plaza (where Starbucks is located) and a little bit older, but they recently remodeled it. I went to Skyller because of the awesome polish selection, but Millennium just ordered a ton of new colors!!!! Most importantly, they're kind and considerate at Millennium. read more

My mom and I have both been going to Kaylee here for over a year for acrylics and we both love it! Kaylee always does a great job, I always get compliments on my nails from strangers after I get them done. She does a great job making the nails look natural which I love - I hate clunky looking acrylics. I've had several friends think the acrylics were my real nail because of its natural look. I rarely have problems with my nails breaking if I don't stretch out fills for too long. Also, I have very small nail beds. At other salons, techs often knick my cuticles and the manicure ends up being a painful process. Kaylee has never had this problem with me! Yes, as some reviews have mentioned, Kaylee's children are often in the store, but I have never found them to be disruptive or annoying in any way. Often, they are just cute. Kaylee is not a tech that is really into small talk, but as a shy person I enjoy this. To me, she is not quiet in a rude way but in an efficient way. All of the techs I've interacted with have been friendly to me as I am friendly to them. I always call in appointments a day or two ahead of time so I never have problems with wait time. Making appointments seems to be the way to go if you want the best experience possible! Overall, I would recommend this place! read more

I got the new girl who was super sweet but unfortunately she took an hour to remove my old gel nails and also ended up cutting my cuticles and they started bleeding. I had asked her to stop because it was hurting me. I had to leave with no polish and they asked me to pay $10. :-( read more

I went to this shop for over a year and spent hundreds of dollars at this salon. I get my nails done every week! Kaylee was my nail lady and did do a good job but she has horrible customer service. She is VERY rude and this place is extremely money hungry and they do not care about their loyal customers. I have been going there for over a year and go once every week and they treat me like I'm a walk in. I make an appointment a few days in advance and I'm always on time. There has been times I had an appointment at 10am and not seen until 10:30am because she is sitting there doing her own nails and someone else who works there. She doesn't say sorry I'm running behind or anything. She never says hi, how are you, how's your day, Nice to see you, NOTHING! just what color you want. I see this lady every week for the past year and a half I pay what you ask and even tip you. You would think you could treat me like a paying LOYAL customer. one time I ask her to cut my nails down a little they are getting a little long. She completely ignores me like I'm not even speaking to her. She gets made when you ask for a very simple request. This is just a few of many examples of how I have been treated there. I will no longer pay someone to treat me like that. I suggest you do not go here unless you want to be treated like a dog. Oh and yes this is one of those salons where they will sit there and talk in their own language in front of you and make you feel like they are talking about you. Give your hard earned money to another business. read more

I went back after opening. They have new owners now. It looks ghetto. The nail tech who is the manager and sits to the left skinny older lady did my I guess mani had to go back cause my nails looked TERRIBLE! Went back at 4 pm the same day and took 2 fucking hours to do my nails cut almost on purpose like 7 times didn't file my nails , she was doing everything so backwards and weird. I don't know but it's definitely the same! I want mike and kaylee back!!!!!!!!! read more

Super disappointed with my last visit here. Came for a regular pedi and gel mani. I'm 8 months pregnant and came here to try to relax. This was the most painful pedicure I have ever gotten! I'm assuming the lady was taking out an ingrown, she didn't mention or acknowledge it but I don't see why else it would be that painful, it got to the point where I had to tell her, okay that really hurts! She didn't care continued on not even acknowledging the pain I was in. Finally a different nail tech comes to do my manicure, she seemed super rushed because they were busy as usual. Got my manicure Friday it is now Wednesday and they are already chipped! Ridiculous. This location is convenient because I work in the same shopping center, but I will definitely be taking my business elsewhere. read more

Skyller Nails and Spa - 5 days after my gel manicure - Nail Salons Near Me - Riverside, California

Brand new place! I recently moved to the area and I've been looking for a nail place that's relaxing, has spa chairs, has a tv and speaks to me only for a bit and not the whole entire time. Call me crazy but when I'm at the nail place I like to relax, check my emails and look up new recipes. I received THE PERFECT amount of customer service from this place. The gal who did my nails was sweet, kind, informative and did an AWESOME job! They have a special on pedicures right now however I got the deluxe because I wanted the salt scrub & 5 min massage. I got home and my husband loved my new nails. It was worth the $27. A bit more than other places but like I said, worth it. I WILL be back. read more

I was very disappointed! I made an appointment for 12:45 p.m., so I could have my nails done during my lunch hour. However, it was after 1:00 p.m., and they still didn't get me in. I asked if I could schedule for the next day, and she said 12:00 p.m. I asked her if she was sure that she would be able to get me in at 12:00 p.m., because I'd be on my lunch, , and she completely ignored me!!! Sfter asking her three times, her co-worker tried to explain that they're not sure because... So totally unprofessional!! Will not be going back there!! read more

I don't even know how to express my gratitude to Kaylee. My nails were messed up pretty bad by another salon (Bellazzio nails salon). I called Skyller Nails Salon and Kaylee told me to come in. Not only did she fix my nails, but she was a very sweet person. All the staff were smiling. The clients were relaxing and enjoying their services. I loved the atmosphere. However, they do speak Vietnamese here, as any typical nails salon would. You can't walk in pho restaurant and ask for hamburger. LOL! I'm not sure why there were negative comments here. Anyhow, thank god that I found this salon on yelp! read more

Very good service and got exactly what I asked for small coffin shape nails this will definitely be my new nail place im glad I came to try them out read more

Evelyn always does an amazing job on the shape of my nails never thick and all of them are always even!

Went in for a simple pedicure. The person who worked on me was digging around with the trimmers, so deeply and repeatedly that it hurt like the dickens. I saw her gesture and say something to the girl working on the person next to me, seeming to indicate that the trimmers needed sharpening. She gave them a buff or two with a sharpening tool, and then went back to digging and scraping along my nails. Good grief! I finally told her to just quit it; should have said that sooner. My toes were red and painful for the rest of the day. To add insult to injury (literally) there was no attempt by her or anyone else (including the check-in guy) at friendliness for a new customer. I'll not be back. read more

Getting married in a couple days and needed to get my nails done. I arrived and was greeted, waited about 10 minutes before I had my nails started. I didn't catch the ladies name but she sit right up front to the right. She did a great job. I asked for my nails to be shortened and she re shaped my coffin shape and it's awesome. I am very pleased and will definitely be back. The atmosphere was peaceful it was open and clean. Love my color, it will for sure match with my dress! read more

Skyller Nails and Spa - Love my nails, will be back! - Nail Salons Near Me - Riverside, California

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Was looking for a nail shop open on Sunday & found this gem of a place! Read the reviews & went as soon as it opened at 10:00. It is a nice, clean & pretty good size shop. I needed to have my old set removed & a new one applied and they took me as soon as I walked in. Evelyn did my nails, she was fast, careful, asked the right questions about how I like my nails and got right to work. She did an excellent job, the prices are great. I will definitely be coming back. read more

Customer service is horrible. They always open the shop late and the employees arrive late. I went at 9:45am to get a gel mani, there was only two ladies doing nails. They told me to wait 30mins, so I said I'll come back. I came back at 10:15 and there was two extra people already in there getting their nails done. The ladies didn't even acknowledge me when I walked in, so I went to ask how much longer I was going to have to wait and they said another 5-10mins. I normally wouldn't mind, but it's not my fault that your employees show up late to work and the least you could do is acknowledge my presence and say I'll be with you soon. Just rude! Needless to say I won't be spending another penny in that shop! read more

Took my gf in to get her nails done.. I was apalled at the very rude service.. didn't even help us they said they were too busy.. haha.. As a business owner myself I would never turn down customers and if for some reason I had to, I would do so politely as to make sure they would come back.. not very smart to treat customers or potential customers poorly they will spread the word. Anyways hope your experience is better than ours I personally will make sure never to bring my gf here, there are so many other nail places. :D read more

Loved the vibes here from all the workers! They do AMAZING full-sets! Been here once and drove all the way from downtown riverside to go here and was worth the 15/20 minute drive with traffic. I highly recommend this place! Will definitely be coming here again! read more

Honestly I came in a little scared after finding my go to nail salon so I came here hoping it would be just enough as my usual place is closed on sundays. I can't remember the lady I had but she was very quick and very precise. She didn't make my acrylics look too thick as a lot of places tend to do. I was very surprised and very pleased with their job. The only downside is they charge extra for any shape which I consider pretty normal shapes that most people tend to get such as coffin, almond, (mine) or stilleto. But other than that I would definitely recommend. read more

Skyller Nails and Spa - Regular (non gel) acrylics that are fairly close to chrome nails - Nail Salons Near Me - Riverside, California

Thank you Mike for getting me ready for the Dodgers World Series! I recommend this place 100% read more

Skyller Nails and Spa - Nail Salons Near Me - Riverside, California

EVELYN is the business. I almost don't want to put this review bc she's always busy, and reasonably so. But I have to say that she pays close attention to detail and does a fabulous job. The salon is very clean. Nice relaxing vibe and in a good area. read more

first time coming here and i'm completely satisfied made an appointment with Evelynn Thanks so much! She also re-shaped my coffin shaped nails! She did an amazing job read more

Skyller Nails and Spa - Nail Salons Near Me - Riverside, California

This place was really good to me I loved the price and the quality the did a perfect job on my nails definitely going back and keeping this as my go to spot so happy first time here and nails are in point price was great also so happy read more

I LOVE this place!! It's super clean, the ladies and guys do such an AMAZING job! And it's totally not expensive at all! They have never hurt me not once and I live in Moreno Valley and drive my little butt over there every time read more

Terrible! Came in here to get my nails done around 515 and when asked what I wanted was cut off an was told it would be a 15 min wait after 25 min they said they could help me and once I start talking about my what hey said if I want that it will be another 30 min wait!! Mind you they close at 7. Don't waste your time like me just go somewhere else! read more

I have been going to them for a while now & unfortunately the customer service has gone down hill. My 2 favorites are Evelyn & the younger man (not sure of his name. I have also been calling multiple times for 2 days to make an appointment & no one is answering the phone. I have decided to look for a new salon. read more

Horrible customer service. Impossible to make an appointment. No one ever answers the phone. When you do finally get someone on the phone it's like pulling teeth trying to set anything up. read more

Love this nail salon. I have had Evelyn and Kaley do my nails. I have received various compliments about my nails. Very pleased with their work. Make an appointment and they are closed on Monday's. read more

I am giving 2 stars because I did not have to wait. The gel manicure was awful. My nails feel rough. There is bubbles in the paint. There is polish on my skin. I could have done a better job myself. read more

Very clean, smells nice and they did a fantastic job on my nails. I got a gel manicure with the matte coating. I have been other places where the gel matte did not come out well but this place did a great job! Love it! Prices are comparable to other nearby nail salons. However, I wish they had a loyalty card. read more

Evelyn is the absolute best! I've had my gel manis done by her the last two times, both with designs and both came out excellent! read more

Skyller Nails and Spa - Evelyn has done my nails the past two times I've been here and she definitely nailed it again (no pun intended). I'm ready for Halloween! - Nail Salons Near Me - Riverside, California

they REALLY take care of you and won't let you ever leave with jacked up nails read more

Skyller Nails and Spa - Gel color with powder dip for stronger nails. - Nail Salons Near Me - Riverside, California

What an experience! Fiancé and I Came in for an appointment at 10 and them manicures only. They took us to the pedicure chairs and I once again said manicures only. They filled my tub and I pointed to my fingers and said only fingers. When the nail technician came I told him I'm only doing my hands and it wasn't until he wanted to take off my nail polish on my feet and I once again stated manicure onky did they understand. I had to wait an entire hour to get someone to do my manicure. When I finally started to get my nails done, the persons behind me clippings were flying on my. Disgusting! My finances technician didn't clip or clean his nails! Oh on top of that they don't sterilize their equipment but wash it for 3 seconds with soap and water! Wish I could get my money back! read more

I've gone here three times already they do great pedicures! I definitely will continue to be a customer not to mention how clean and professional the staff are! read more

I got a pedicure today and the lady with the pigtails didn't talk to me much besides what color I wanted. She didn't do a good job on the color I wanted (missed a spot and only did 1 coat). There were no fans to dry afterwards either. I didn't realize until hours after that a few of my toes hurt! She took some skin off and it looked like it was going to bleed at any moment. Looks okay from far away but I will not be returning. read more

The customer service and quality of service has significantly diminished in this place. I have been coming here for over 5 years, but now service has become so bad that I won't be returning. To my understanding it's under new management/owner. Hence, why there are a lot of new faces. I went in for a gel manicure and the worker (I didn't get her name, but she is new) cut my cuticle so drastically that it would not stop bleeding, and was I terribly in pain. She wouldn't even bother to disinfect my cuticle or place anything to stop the bleeding, I asked her multiple times as she simply continued to do my nails. Her disinfecting technique was just to put a cotton ball on top of my cuticle. To top it off, the gel manicure only lasted me 3 days. During my time there, I never saw her disinfecting any of the nail utensils nor gel upon cutting me (red flag). I walked off very displeased and refused to tip her. I had to come home and disinfect my cuticle throughout the whole day to avoid any infections on my cuticle and nail & to ease the pain. read more