The team who provided the service were professional, helpful and most importantly, arrived on time! They left when they estimated they would finish. I appreciated the intructions for after care, too. My first consult was virtual and I was really nervous; but it went well. There were two team members who worked at my home andy they were awesome. I love that I have payment options through Zelle. My floors look brand new. Excellent customer service from beginning to end. read more

Showed up on time and did an excellent job cleaning the grout. Replaced grout where needed and everything was done that was promised. Cleaned up the area and left grout cleaner for future use. Would definitely use again. read more

I realize they may not do faucets, that's my misunderstanding of the process. But a few years out I still gotta say this company is a total scam!! The worst quality work I've ever seen. My wife's bathroom was mildewy and gross in a few months. Again they sent the most inexperienced person who had no training. This is the biggest scam company in Texas. Hire a local handyman. Stay far away from this shady company. read more

Sir Grout Austin - a closeup of a faucet in a bathroom - Grout Services Near Me - Austin, Texas

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Amazing process & results. We've had the color sealing & regrouping in 2 bathrooms & the results is excellent!

Shannon, the tech who came out, was extremely professional and efficient, and did a great job. This was after the scheduling folks worked with me to get the job done while my husband was out of town, since he's sensitive to cleaning / chemical smells. I can't believe how much better our bathrooms look now, it's amazing. read more

Outstanding workmanship. Extrodinary attention detail. Exceedingly professional team, the process was explained during the estimation quote and work description, then again by the team when they arrived on time. The work was finished ahead of schedule and was beautifully done. Thank you Dillon, Bryan and Silver. A pleasure!) read more

Deceptive sales tactics, overpriced, horrible customer service. Spent $1k+ and wasted an entire day for my shower to look basically the exact same. AVOID SIR GROUT read more

Fantastic results! I could not believe how much better my tile floors looked. We are remodeling and didn't really want to tear up the tile. The floors look brand new! Fresh and clean! Dillon and Jayden were on time and got the job done in 1 day! I was worried about the color to use for the grout and Jayden helped me pick out a really good color. Definitely good value for the money! Would recommend highly to anyone thinking about tearing out tile. read more

Shannon did an excellent job sealing all our bathroom grout. She was on time and very pleasant to talk with and she explained the entire process to me. I would definitely recommend Shannon! read more

They were easy to work with. They were prompt, knowledgeable, courteous, and their work was perfect. The tubs look really great now. Their office also communicated well. Thank you! read more

They did a great job on our counter tops and cleaning and resealing our shower. Highly recommend

Thank you for the amazing work you did on my floors! They look brand new, and I'm extremely pleased. I highly recommend this company for their professionalism and excellent service. read more

DISHONEST! Beware of this company. They are extremely dishonest. One of their trucks hit my daughter's car while she was driving, and I was in the vehicle. Despite admitting fault for the accident, they lied to the insurance. I would never do business with a company that would so blatantly lie in an official capacity. EDIT: Firstly, I have not been a customer, that is true. However, they way a company handles any business is the way they handle all business. Therefore, expect a lack of honesty and integrity as you deal with them. Your technician was using her phone while driving and, as a result, deviated several feet into our lane on the turn. She immediately apologized and admitted fault at the scene of the accident. In fact, my daughter didn't talk at all, she was very shaken by the incident and I told her I would handle it. Your technician and/or you lied to the insurance assuming that the claims of an adult driver would be believed more than a teenager. My daughter is a newer driver, but with two years of driving, she is more than capable of following the lane indicators through the turn, which she did. Per your offer in your response, I have made multiple attempts to speak with someone at your company about this incident. After a week, I have received no response. You and your technician's actions in regard to this incident clearly indicate that your organization puts no value on the true, honesty, or integrity. Regardless of whether this is you or your technician lying, it makes no difference if your technician works in people's houses and lacks integrity; that should be a significant concern for all. read more

the grout around my tile floor has never been cleaned in over 20 years. Shannon worked so hard making my floors look brand new. I'm impressed with the quality, value and professionalism of the staff. Shannon arrived on time both days and did an excellent job. She was very nice and knew the product well. I felt comfortable letting her work in my house without supervision. I highly recommend Sir Grout. read more

Their website will not let you leave anything less than a 5 star review. We hired sir grout from the 5 star reputation, but now we see why they have 5 stars. The men that came were polite, there was two of them. They both did different things to I assume finish the job quicker. The man that removed the grout chipped our tile which is extremely frustrating. The man that did the grout in our wall joints did so very thick and messily, created splatters (even though they said they wouldn't leave ANY mess behind). The same man scratched our tubs that had just been resurfaced, you can see in photos. EXTREMELY frustrating. I reached out to them per the stains and the owner reached out to offer coming by to clean and giving cleaners to help pull out stains. We honestly didn't want anyone else coming by per the damage they left. So now we spent around $1000 and left us with more damage.....wouldn't recommend. Nothing sets them apart from the average 3 star company. read more

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Shannon was very professional and courteous during her restoration process. She kept a neat work area, was punctual on arrival time, and demonstrated good product application skills. She explained the process very well. I would recommend her services to all. read more

Shannon did a fantastic job recaulking our shower. She was on time, professional, and completed the work excellently and in no time

Shannon did a great job! And she was a delight to have in my home. 5 stars!!!!! I highly recommend this service!!!

The female rep (D.D.) coming out to my home was 2 hours early and seemed a bit rushed or nervous. I was at the grocery store around the corner and when I saw her on the door bell camera, I came back home. She hadn't read up on why she was at my home; I didn't need grout work but needed re-caulking in my master bath shower. When she realized I need caulking she said well you know our baseline cost is $500 and I know you don't want to pay that so I suggest you go to Home Depot and ask them to show you what will just kill the mildew and then come do it yourself. I looked at her and I said that I had already been to Home Depot and asked and made a decision I didn't want to do the work and that is why I called Sir Grout. She said oh, ok. She nervously took measurements and pictures and while doing that she was talking to her self saying she better get it all right because the owners daughter would get all over her and that she didn't like that. I felt so uncomfortable and never had anyone indirectly tell me to look elsewhere because of the $500. So I got the quote and threw it away. Something isn't right at the company. read more

Our 16 year old tile looks brand new. Shannon did an excellent job. Highly recommend.

Shower needed attention , cleaning, Sir Grout came and did a remarkable Job sanitizing cleaning and making the shower look like new again! read more

Very impressed with the results! Our grout and tile floor looks brand new! Our Technician was very thorough, on time, and detail-focused when restoring our floors read more

I cannot say enough good things about Sir Grout Austin. They did an ABSOLUTELY amazing job on our shower and bathroom floor. Highly, Highly recommend them. Marcus does amazing work that is 100% top notch. We could not be more pleased. read more

I am so grateful to Justin and Teresa at Sir Grout for fixing the shoddy grout work in our master bathroom. After subpar work was done on our tile, it feels so good to know this time it was done right. I have full confidence the epoxy grout and color seal will last for years. read more

I was scheduled for a FaceTime meeting with the Austin Sir Grout owner and I was stood up. i called Ned was connected to her and when I asked why she had me waiting for 30 minutes, she said she called my cell and texted me, but that wasn't true. Sat here waiting with no record of any phone calls or texts from her or anyone else. I won't be using this company if this is the way the owner does business. there are to many other companies in Austin to choose from that are very responsive And that have higher ratings. read more

Sir Grout was fast and professional. Their work was well done too. Our old house has way too much tile that was not maintained properly. We are going to have to do the work in stages to move furniture and other things. So we will be calling them again. The result in the bathroom which has tile on every wall, the tub surround, and the floor, is amazing. It looks clean and new again. I met Theresa, Justin, and Silver during the course of the project. They are all great to work with and explain the process well. It was because of Theresa that we found a major problem in the wall in another bathroom. It's those hidden problems a pro can spot. Thank you! read more

Sir Grout came out and did my assessment, gave me a few options, then made a new option to fit my budget! I was able to get in their schedule that same week and have to project completed before the holidays. Excellent company and customer service! read more

they were helpful, knowledgeable and very thorough. Justin was meticulous in his work. would definitely recommend!

I was so impressed with the awesome customer service of Teresa and Justin. I had all my grout and granite done at my new house. So happy I made the decision to do this and to use Sir Grout! read more

We had a terrific experience with Sir Grout. Teresa was friendly, easy to work with, and gave me good advice (and options) about the cleaning and resealing of our master bathroom shower and floor. Markus, the technician, communicated really well, came and left on time, and did an amazing job getting everything restored and sealed. I'd definitely recommend them and use them again. read more

Fixing grout and tile is an art. An art I have no experience with at all. Getting specialized help like this will never be "cheap" but if you're going to spend the money on it, let the experts take care of it. The Sir Grout team was very responsive and communicative about scheduling. The service was great and the gents were very courteous of our space during COVID. They even came back out and touched up an area when I requested it. Looks great! We had them do two natural stone showers. Sealed the tile and grout with a nice color. read more

Very professional. Kept me informed as to when they were coming and what they were doing. My breakfast room had damage due to a leaking dishwasher, and Markus made the tile floor look brand new. Also had a leak in the master shower with unsightly mildew as a result. Now it looks like it did when it was installed. It all looks beautiful, and I would definitely recommend Sir Grout. read more

BEWARE!!!! This process can damage your doors/baseboards/wallpaper/appliances/etc. as they do not tarp if off for protection nor clean up afterwards. I spent days on my hands and knees cleaning after they left. Called them to no avail other than an offer of a gift certificate which they never sent. read more

We had our natural stone restored and grout repaired and were pleased with both the results and the professionalism and friendliness of the staff. We would use them again. read more

Sir Grout professionally assessed our shower tile job, arrived on time, and executed perfectly. Our shower looks good as new! The technician, Justin, was friendly, knowledgeable, and efficient. Highly recommend. read more

The caulk in our master shower was pulling away from the tiles to the point we were concerned we would have water damage inside our walls. And the caulk along our kitchen counter had separated from the backsplash. I contacted Sir Grout from a referral I had and last week they completed the work in less than a day and a half. They recommended epoxy grout instead of caulk in both locations as it will last longer, and they completely cleaned and sealed the grout in the shower. It looks like a brand new shower; we're really pleased. read more

Fantastic job! Our shower looks brand new again.

We had broken tile replaced in our shower and grouting work performed. Justin's customer service could not have been better. You can tell he takes great pride in his work, and wants to do everything he can to make sure the customer is happy with the end product. Thank you! read more

Had wonderful service! Our technician arrived early, wore a mask, cleaned up after himself, and we are thrilled with our results!

Very professional and COVID safe. They did just what we needed.