I have been to this auction many times. My advice to you is simple, if you're buying goods make sure you take a really good look at what you're purchasing. Test everything! I would highly recommend NOT purchasing motor vehicles or anything of that nature from this auction house. I have purchased a couple cars/trucks as well as other vehicular items and my experience has not once been pleasing. They try and clean them up, putting a little lipstick on the pig to mask all the issues but you don't really know the history of them. 2 of the vehicles I have purchased the codes had been cleared so of course you don't find out until later that it had severe problems. fortunately, I am mechanically sound but unfortunately I didn't want to buy a bunch of lemons. If your business is picking up crappy cars, cleaning them up and flipping them then this is your jam. Auctions are fun and can be intense and addicting but don't be a victim! read more

I use to Love this auction house, I would get bad items once in a while, then more recently it seemed the prices of the items in the auction made it not worth my wild. I guess when you get more people bidding online on an item you often have items going for over value. For me this was a no go along with the new policies of putting a hold $$ on you card just to bid online turned me off. I was fast to find other options which made more sense than this gamble. read more

If you have no problem getting ripped off....THIS PLACE IS FOR YOU ...I would be described as a fool, idiot, stupid, etc, Pick One ? AS I have been there more than once, didn't learn the first time. I purchased a BMW there that they changed the battery, which wiped out the engine history. So when I checked it out, no dash lights good huh ? Now after the engine recycles the history, guess what ?? LIGHTS ....CHECK ENGINE LIGHT ON. AND MORE LIGHTS You guessed, cannot register car, and cannot clear code. I have been paying a Mexican garage to illegially get my smog certificate..$ 160.00 every time. Sierra Auction would not do anything..MARK stall, stall, more stalling...tough crap for me. CROOKS, they knew this car would not pass smog.? Today, one of the items I bid on Sunday, was carpet. ( you guessed, right ) left out in rain, soaked. Jeff refused to reverse bid, so I said I would not pay for other stuff I won Jeff said OK...didn't care. People, save your money, and sanity, go somewhere else......I will write another review after this one.......David read more

It is an auction house...you get what you pay for. Make sure you tally up their fees and taxes before you bid! Otherwise you will end up paying more than retail. Be extremely careful if you plan on buying a vehicle...read the terms of the auction. They clearly state in the terms that in some instances the "seller" or an agent of the seller will bid and is allowed to bid on their own item! No joke! Some or most of the cars will cost less on Craigslist. Most vehicles are dealer cars that cannot be sold wholesale or retail, basically no one wants them. Some cars are Copart or Iaai cars that were wrecked and poorly repaired. The main thing is to be informed before bidding, do the math before you bid! read more

Bought a salvaged vehicle online through Sierra Auction from another state. BIG MISTAKE. There were no pictures that showed any damage or dash warning lights and had supposedly passed through an inspection process in or to get a restored title. I had a company pick it up and deliver it. Their AD said the car was running but the delivery person said it had to be jumped to get it loaded. When I got it the drivers side mirror was broken which the delivery person said was that way when he picked it up. I had to purchase a new battery to get it started. Once it was able to start, there was many things not working including the radio. I had to pay to have the steering column repaired. This is the tip of the iceberg. This car was for my teenage daughter to drive. There were no warning lights on so I assumed everything was functioning correctly. She drove the car around for several months. Then there was a factory reprogramming recall on the car so I brought it to the dealer for the recall reprogramming. After the reprogramming the airbag light came on. I took it to a repair shop to see if there was any problems. They told me that there weren't any airbag crash sensors, which wouldn't have mattered because there wasn't any airbags either. The steering wheel airbag looked like it was there but it was just a painted shell. It is going to cost $3000 to $4000 dollars to get repaired. It was a FRAUDULENT repair job that luckily didn't cost my daughter her life. I spoke with Sierra Auction about this fraudulent repair job and their reply was basically buyer beware. If my daughter had ended up in an accident there would be litigation right now and filing criminal charges. Do not trust anything you buy at Sierra Actions it might cost you your life. read more

won an auction, called to make payment, they told me they did not have card on file so paid with A.X. 7 Oct, on 10 Oct they charged my master card, when I asked about it no response, I disputed the charge on the AX, 4 days later find that the reversed the master card, I canceled the dispute on the AX the emailed me told me package was ready to ship i need to pay shipping, went on line and paid, sent copy of online receipt nothing, now on the 22 of Oct I learn they have banned me from future auction, still no word on the items I have paid for read more

I have purchased many items from this auction company. One problem now, I purchased and iPhone 6s that was in great condition until I got home and tried to activate it. I know when you purchase items at the Auction you are buy in as is, where is. It was in great condition however I was not able to turn it on to see about the "Activation Lock". I purchased the phone as a tool for my 10 year old son that has a learning disability to help him. I spoke with Appl and they said all I have to do is have the previous owner remove the phone from their iCloud account and I could use the phone. I called back to see if they could have their seller remove the phone from their iCloud account so I can use the phone. They said that the seller purchases many phones to flip and then sell. He has no access to the iCloud account. I am now stuck with nothing but a paper weight. They are allowing the seller of these phones to sell them for a profit knowing that they have a Activation Lock and are useless. This is WRONG!!!!! DO NOT BUY A PHONE from Sierra Auction. EVER!!!! They are allowing their seller to knowingly sell non working phones and making money. read more

This place sucks! The online person running the online auctions does not know how to keep up with the live auctioneer and most of your bids will not be put in. The cars suck, most have engine or transmission issues. All of the TVs, Computers, Music equipement is broken in some way. Stay away from this place unless you like getting ripped off! Customer service sucks, Staff sucks, what else do you need? read more

I continue to have great success at this auction. I have made some super purchases from tools, enclosed trailer, and a lot of misc. on their surplus on line auctions. I have also stayed home a bought items on line during the live auction which is very easy. read more

Worst auction I've been to. Bought a pallet of electronics including iPads. I took a picture of the description online to be sure I received all my items. When I went to pay for the pallet I went back to count the number of iPads do it was the correct amount. I bought it mainly for that and there were around 150 iPads. After I counted them they were only going to give me 4. I went up to one of the guys and he said the description was wrong. Multiple guys came over and one guy said to just give me my money back. I overheard him and he said to the manager and other guys they could sell them for way more than I bought them for. One of the managers, who looked very professional compared to the rest made them give me the rest. They still kept around 40 and I wasn't happy with it but it was good enough for me. ALWAYS COUNT YOUR ITEMS BEFORE YOU PAY AND LEAVE. I HAVE BEEN RIPPED OFF ONCE BY THEM KEEPING MY ITEMS. ------THIS AUCTION IS FULL OF SCAMS. MAINLY THE EMPLOYEES ------ read more

Don't do business with this place. I made a purchase and was told it was ok to pick up 3 days later. later the same day I got an invoice and they charged my credit card and billed ANOTHER 3.5% on top of the 17% + all the other fees and never mentioned that would happen when I called. I called back they apologized and said it was ok to still pick up by the 3 days. On the day I was scheduled to pick up, I arrived at 2:30 (they close at 4) and no one was here. I called and talked to the manager Mark who assured me I could pick up at 8am the following day and someone would be there at 8am no later. So I take time off work to come pick up at 8am and they weren't there. The lady who let me in was extremely rude and said I could wait, which I did but this place has no mannerisms whatsoever and doesn't follow through with what they say.This has been the most hassling experience with a "business" I have ever had. I would NEVER recommend them to anyone. read more

really disappointed in my last experience. lost items i had won because they claimed there was a credit card issues on a card i had used with them many times before that had no chance of being declined. probably 75% of the electronics i have purchased here have been unusable. a few deals to be had, but like all auctions this is buyer beware. out of probably 30 laptops purchased there, not a single one has worked without a large amount of parts and work. cell phones are usually reported lost/stolen. read more

I can't say they didn't answer my question. I can say the answer isn't right. I was bidding on a recent auction online. I watched the auction on their website and watched the lot I was bidding on sell before my eyes to another party for less than my maximum bid. I call the bidding company who could not answer why this occurred and when I got on the phone with Sierra, they were professional and courteous, however the answer was simply "We made a mistake". I asked them to reverse the mistake and was told that they couldn't. I appreciated the response but the result doesn't smell quite right. They sold an auction lot for less than the maximum bid due to a mistake in their process. Not only did I lose the lot but the seller didn't get what was due to them, either. I can say that whoever choses to bid at their auction should A) do it in person and B) watch very carefully as, in my experience, everything is not going as it should be. read more

Ok I'm going to start with the fact that you have to do your homework. They lay everything out for you in the terms and I have never had a problem with the costs because i knew what to expect and they have never overcharged me. The $10 per gun fee is right there in every auction terms I don't know why people complain about it. The terms of the auction are really imnportant. This isnt the EULA for some freeware you got off the internet. There are real charges in there. I have purchased numerous guns and if you pay $150 for a $200 gun and think you got a great deal you didn't look at the fees. It's an auction house not KMart ... they make their money by selling stuff for other people. It's not their product, so they charge a fee. It isnt hard and if you think it's a rip off go to another Auction house. Oh wait .. they all do it! As for the vehicles, again ... an auction house not a used car dealer. They pull the cars in and sell them. If you do a Title Check (like any fool would) you know more about the car than they do. It's sometimes a crap shoot. You can look the car over and you can start it on inspection day, people do it every week, but it's not a used car lot so dont expect they need to help you after it's sold. I have purchased 2 cars from Sierra and both have been just great for over 3 years. Because i did my homework and paid to have the Auto Check run. I knew what i was getting into. I agree with some that the prices have risen. But Sierra doesnt bid ... they just market the service well whcih is what they are supposed to do. I have still purchased things here for $20 and sold them on Ebay for $100. I do it almost every week. I don't know if they are the best auction house in town, but i trust them because they have always been fair with me (refunding my money when someone else took the wrong item and left me the crappy one). It's all about knowing what to expect and my one piece of advice to Sierra is to publish rates and fees in GIANT letters at the top of the site for all to see because some people just wont look at what they agree to. read more