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    Nellis Auction

    2.9 (198 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Nellis Auction

    Car auctions

    Estate liquidation

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    Too many people online
    Lori R.

    I used to love Nellis and was a long‑time 5‑star supporter, but having the combined Mesa and Phoenix sites has made the platform almost unusable. I constantly get "too many people" error messages, especially in the evenings when I actually have time to bid. I save items in the morning and plan to bid later, but now I can't even get on the site when it matters. After missing out on multiple items because of these errors, I'm dropping my rating from 5 stars to 2 stars. Please fix the site or separate Mesa & Phoenix so not so many people are on at the same time. Loyal customers shouldn't be locked out. Now for the staff they get 5-stars!

    Item purchased
    K. C.

    Be careful, as they consistently misrepresent the products they sale. They call it a mis-discription which means they didn't thoroughly inspect the item they sold. If you don't inspect it within 7 days your screwed. Bought a camp kitchen that they stated "no missing parts" . But it required assembly and when I had the opportunity to get to it discovered it was missing parts. And they said too bad missed the 7 day return window. Typically I do check the items before I leave the parking lot but as I said it required assembly so it wasn't possible with this item. But this was not the first time they "misdescribed" items 3 out of the last 5 items I've purchased was not as they stated. So be careful, I suggest you dump it all out in the parking lot and check before you leave. They don't take care of their customers.

    This is the email response you receive copy and pasted over and over
    Toryanni E.

    Was very excited about my purchases until I received them. Bought a fryer that said no parts were missing, the power cord is missing. I saw a power cord in the box but I didn't set the fryer fully up. It was day 7 when I discovered this, I emailed them, according to them it's my fault for not doing their paid employees job and that they can write whatever description they want to get me to pay for the product and have 0 accountability because within 7 days I can return it. This was my first purchase, so I now will not EVER be a customer again and I'm also reporting it as fraud since I have it in writing that they know the description was inaccurate and that they didn't really check.

    Nellis Auction
    Crystal G.

    A Smooth and Worthwhile Auction Experience! Nellis Auction knows how to keep things moving! The staff is quick, efficient, and always ready to help, making the whole process--from pickup to returns--simple and stress-free. Traffic flows smoothly with their guidance, and the pickup hours (7am-5:45pm) are super convenient. Best of all? The deals are unbeatable. Whether you're a seasoned bidder or just browsing, Nellis makes every visit a win!

    This was pictured from the front on their site but one received I saw it too was open.
    C G.

    If you have the time to fully inspect every single item on the spot at pickup, it'll save you time and gas on returns. Buy knowing NOTHING IS NEW, despite saying it is, despite only selecting 5 stars in the filter items have been in peoples home either used or they pull something they need from the item and return it stating "new" so you're left without a major part needed. Absolutely don't buy items like makeup, toothbrushes water picks, cooking stuff, nothing you'll use if a stranger has had it in their home. Inspection should include broken seals, chargers, hoses, accessories to items (like vacuums). If you would shop at goodwill or garage sales this isn't a place for you. I purchased 13 five star "new" items and over half were used and/or missing pieces. :( if you the patience of a saint, time, gas to spare then feel free to make your own conclusion.

    Building
    Beatrice B.

    I am a regular with Nellis. I live in the east Valley so the Mesa Nellis is right up the street from my house. Sometimes I get items that are at the Phoenix Nellis which is a 47 mile journey. Caliber of Customer Service at the Phoenix Nellis is less friendly and the weight is always very long, at least 5-13 minutes. Not in love with this location.

    Weekly haul to Nellis

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    1 month ago

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    3 months ago

    Sold me a mini trampoline listed as all pieces included and is missing the frame and the trampoline

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    1 month ago

    Horrible customer service I am having issue logging to my account no one is able to fix the issue they just saying reset your password

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    2 months ago

    I bought an item listed as "new and fictional" and when I picked it up I received "used and broken" $50 in the trash

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    1 year ago

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    6 months ago

    Really good ! Excellent service and great auction items I ended up buying 50 different items

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    Nellis Auction Reviews in Other Languages

    Ask the Community - Nellis Auction

    Can you pick up items anytime or only on the date specified in that auction which is usually next day and can someone else pick up items for you?

    You have 4 days from the end of auction to pick up.

    Don’t See Your Question? Ask Away!

    Review Highlights - Nellis Auction

    We have found so many amazing bargains for our new home, at a fraction of what Home Depot or Amazon sells the items for.

    Mentioned in 6 reviews

    Read more highlights

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    Sierra Auction Phoenix

    Sierra Auction Phoenix

    (92 reviews)

    $$

    Sierra Auction is a big auction house locally in Tucson & Phoenix …read more They auction weekly cars & trucks ,merchandise , recreational boats , motorcycles ,rv 's and more in an online auction . I've always been intrigued watching the cars & trucks auctioned . The sellers can be government & municipal vehicles , charity donations , government police seizures . Some vehicles have reserve prices that must be met to seller said vehicle. You must pay taxes & fees based on sales price & other added fees that add up but probably similar but different from a dealership . You must register & put a deposit to bid . If you fail to perform on a winning bid your charged 14% of your winning bid . Fridays score the Saturday auctions you may view & start the card only . That said there's some good deals & " duds " both if guess . They also auction miscellaneous items ,store returns & more. There is a big helpful staff that has been most helpful in my recent first time buyer experience . Sold ! Sold! Sold ! Located north of prince rd just east of I -10 freeway in an old industrial area .

    Sierra Auction bas transformed itself...Brian ,Scotty,Mark have organized the auction to function…read morein a streamline fashion...Tightly organized with Great workers like Sandra ,Paula,Jasmine...Items are inventoried in a professional manner...and staged for the public like no other auction house in Arizona....I highly recommend buying and selling items here...I have been involved for over 10 years and plan on many more....

    Western Sales Management

    Western Sales Management

    (3 reviews)

    I've been buying and selling cars trucks and parts from western sales management for over 20 years…read morenow. I can't say enough good about how the Cadzow's have run such a fine auction. If your looking for good municipal vehicles they always have plenty. If you have something you want to sell they can sell it for you. It's amazing what you can find in the miscellaneous yard too. I've bought so many neat things over the years and saved thousands of dollars over having to buy new. My hats off to WSM. Keep up the good work.

    I recently purchased at this auction for the first time. I interacted with the office staff twice…read more The first time after I won my item I called the office to inquire about their process and they were super helpful, friendly, and extremely patient. They were happy to assist and didn't make me feel like I was an inconvenience. They truly made me feel like a valued customer. Same quality experience upon picking up of my item. I bought a vehicle during covid through their online only auction. You can still preview in person but the vehicles are locked, they don't hand out keys, and you CAN NOT start the vehicles / check for codes, nosies, etc. They do leave the driver side window cracked so you can smell for odors / smoke. This particular vehicle I bought sight unseen other than the photos and description online. The photos were accurate and they did an awesome job detailing the truck. Now some advise, 1. don't bid on a vehicle without expecting to put money into it, these are used vehicles and they are at auction for a reason. 2. Set a max budget and stick to it. (Make sure you calculate the buyers fee AND sales tax into your price. 3. Understand they sell vehicles from many sources, consider the source of the vehicle and why it may be there. 4. I strongly recommend previewing the car in person before bidding, at least check for tire wear, leaks, missing components (spare, etc). 5. Run a vehicle history report. If you stick to these guidelines you will have a great experience and mitigate your risk. There is the potential for some great deals.

    Insurance Auto Auctions - Front parking and entrance

    Insurance Auto Auctions

    (21 reviews)

    Bought a van they said, runs and drives normal wear and tear a 50-50 score which is the highest…read morescore. No issues no start. Paid over $10,000 when it was delivered, we tried to start it. There was no Starter diagnosed. The engine was completely junk. Not to mention. It was a propane LP gas vehicle, but it did not say that on the description found out the van was returned six times to IAA. They knew 100% it was junk, but they stuck it to me. I've been a loyal customer and this is how they treat a dealer that's been with them back when it was called M&M I used to think IAA was the best but not anymore.

    If only there was a no star option. So this is what you need to understand about this company,…read moreThey don't care about service. They are like a government level agency they have contracts with all the major insurance company's and that is where the service goes. they don't give a shit about the buyers and they don't have to. If you don't buy they don't care. The branches have shitty employees and most don't give a crap any more than the average DMV worker. So if you want a salvage vehicle they have you have to take it in the rear by them. And don't get me started with there corporate employees! They are based in IL and those people are lazy and could care even less about doing there jobs. If you have a problem with your account and cant get it dun on the web sight (witch is actually pretty good) then you are screwed. Don't bother calling you will have about 30-40 people ahead of you because they have no one working. Try the chat!? good luck i had one take 40 min for some one to answer the chat and then end it because i did not respond in 9 min. what a joke!! email? Wishful thinking no one will respond, and if they do it will be with a arbitrary reply and you will not get any other responses. AND DON'T COMPLAIN TO THEM! If you do you will get your account suspended. Yea its like that. In the end its like this, unless you are a major buyer like LKQ or a big national salvage yard you will not get any service!!!! Its a shit company and it will never change. Hopefully AI reps will replace these lazy customer service people soon.

    Kort The Antique Buyer

    Kort The Antique Buyer

    (3 reviews)

    Kurt has conducted my Estate sale. I can not say…read moreEnough positive things About the whole process They are friendly, careful, And timely. I am very happy With the whole process.

    We contacted Kort to get information & possible sales for our antiques. He was able to drive a LONG…read moreway out of town with no problem, and looked at our stuff. The conversation developed because he saw we were packing to move, and he informed us of his bigger operation as an estate service. He was very kind, friendly, and honest about everything. A great conversationalist, we agreed to let him handle our estate for several reasons. The main ones being his service would handle the marketing, showings, and LEGALISMS of selling a property with minimal involvement from us. Secondly they would take care of the valuables with a dedicated sale, and see to it that everything else would go to the charity or donation business of our choice (we went with Goodwill). Finally, they would take care of the cleanup/clean-out of the entire property inside & out, prep it for the buyer, and make sure the closing went smoothly for us (a GIANT bonus considering our age & health issues). We were handed some hurdles in late 2023 during the sale period unfortunately. The HIGH interest rates and an uncertain world situation hit the housing sector HARD. That didn't deter Kort and his team whatsoever thankfully. With investors pulling out of the market en-masse, Kort was able to find several other buyers for us to pick from, with nearly no delay. There were factors on OUR end that made things even harder for him to line things up (age & condition of our property), but again they handled it all without so much as a peep of protest or reluctance. In the end he was able to find a cash buyer for us, organized & setup all the various inspections, and the final couple of weeks were a whirlwind of success! Im not sure if a 'typical' real estate agent would've been able to do what he & his team did honestly... and certainly wouldn't have been there to respond to EVERY SINGLE little question, text msg, call, etc. A great experience, an amazing guy & team, and we couldn't recommend higher.

    Nellis Auction - auctionhouses - Updated May 2026

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