This is the only pawn shop I'll go to. They are always super nice and go out of their way to help…read more Alicia and David have always done everything possible to help me. Plus they sell brand new guns and are able to do gun repairs if you ever have any issues. I'm always recommending them to people!

I would not recommend this pawn shop to anyone. I went in 1 day late to extend my pawn and there…read morewas an $80 fee tacked on. I explained that 2 days prior Sun City was flooded with 3' of standing water in all the surrounding neighborhoods and on the next day I had the Celebration of Life services for my best friend to deal with. They were very insensitive and would not budge from the $80 late fee. I had used them on several different occasions so it wasn't like I was a new customer. I HIGHLY RECOMMEND NOT USING THEM. THERE IS A VERY NICE PAWN SHOP AT 103AVE AND OLIVE THAT IS MUCH MORE ACCOMMODATING.

Hired as a seller. Extremely disappointed. Lacked professionalism. Damaged the property. David told…read moreus he would have a pre-sale of our midcentury modern pieces to a dealer. They did not setup until the day before the sale and advertised those pieces to the general public, placing some outside for very cheap. They practically gave them away, far from the prices David quoted us. They allowed dogs off leash in the house during the sale, including what appeared to be their own. They chipped our tile, allowed dogs to pee in the house, chipped a door. They put most items and furniture outside in hot June. Burned the lawn with rubber mats when we're trying to sell. We couldn't water the lawn for six days because of the items. They did not clean up until two days after the sale. We had to pile the mess in the backyard when we came home. We regret believing David. He didn't appear to be at the sale. We had neighbors complain to us and cameras on the outside to observe. We also checked the house and items every evening. We know what happened and regret the experience.

Tried to contact 5 different estate sale companies, only one was willing to come look at a 2…read morebedroom condo. Hired them to do a clean out. They did a fantastic job and finished in 3-1/2 hours leaving a spotless job. Highly recommend 360 Estate Sales, speak to David at 623-297-2328.

First time there and the staff was super friendly, helpful and fair! Definitely recommend.read more

customer service and friendly and honest! I will definitely do more business with them.read more

As I knew he would do eventually because he does it with almost every one-star review (there are so…read moremany of them!), Bo Patrick came along and whined that he had somehow been mistreated by clients deeply unhappy with his service. Our contract with Fidelity stated that the sale would include artwork. It did not specify oil paintings. We did ask Fidelity to auction artwork, and all the artwork we wanted to offer for sale was photographed weeks ahead of the auction by Fidelity's employees or agents. To be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. In his reply to my original review, Bo claims that "The day before the auction [my family] removed $20,000 in artwork and now you are upset because we charged you a commission to do that but that's exactly what the contract allows us to do." First of all, it's quite a shock to read that we owned artwork worth $20,000, because that's not what Bo told us at the time. He gave us a much more modest assessment of the paintings' value. Second, regardless of the worth of the paintings, that is not what happened. I don't know if Bo's memory is so poor that he cannot recall the events of his sale with us, if he is so lazy that he did not bother to check the facts, or if he is sufficiently deficient in honesty that he doesn't care about the facts. But his account is wrong. Bo knew that the oil paintings would not be for sale. We had a Zoom meeting with him and Kelsee more than three weeks before the auction in which he tried to persuade us to let Fidelity sell the oil paintings and our father's home; thank God we never seriously entertained the idea of letting him sell the house. But we told him immediately after the Zoom meeting that we had decided against selling the oil paintings. When Bo originally talked to us about the paintings, he wanted to have an online auction, so that people all over the world could bid on them. But that never happened, because we told them weeks ahead of time that the oil paintings would not be included. Again, to be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. You cannot believe anything Bo says. He whines that he "had buyers from all around Arizona and other states drive-in for those paintings.... When they arrived, they were very upset with us as an Auction firm.... You affected our reputation that day big time." But if Bo had people traveling from out of state to bid on items we told Bo were not for sale and did not let Fidelity photograph or advertise for the auction, well, that sounds very suspect to me. It is by no means our fault if Bo advertised for sale things he knew would NOT be for sale. We did not affect his reputation--HE did. If people were upset with him that day, it is entirely his fault. Bo won in our lawsuit against Fidelity not because the contract let him charge a commission (the judge agreed that it was a very badly written contract and did not redound to Bo's favor) but because, as I stated before, at the hearing, the judge allowed one and only one witness to speak: Bo's partner Kelsee Wirtjes. Please read my original review to see what happened next. In the time since I posted my original review, Fidelity has received two more five-star reviews, but three more one-star reviews. Their previously poor rating is even worse now--and it's entirely their own fault. The crucial point remains the one with which I concluded my original review: Why would you hire an estate sale company who is so disliked by most people who have hired it? Learn from our mistakes. Stay away from Bo Patrick. Don't believe his unctuous denials. However much he tries to shift the blame for his bad reviews to the people foolish enough to hire him, the fact nonetheless remains that most people who hire him to run an estate sale are extremely unhappy with his services.

A friend recommended this company to me for the sale of my mom's home. One of our family members…read morereached out (before I signed anything with this company) and said they prefer to go with a family friend realtor instead (keep in mind this family member waited until I had found Fidelity to bring up this other realtor which was frustrating for me but here we are). So I kindly reached out to Fidelity's team and thanked them for their time. The next morning I got a text from Bo saying I wasted all of their time?? LOL. DO NOT INQUIRE ABOUT THEIR SERVICES because apparently they will get mad at you for wasting their time?! ABSURD that this poor man would text me something like that while I'm grieving the loss of my mother. Well, CLEARLY I dodged a bullet :)

Extremely helpful and friendly staff. Very knowledgeable and professional. Will certainly return…read morenext time I lose an earring.

Friendly service and fair pricing. I go here first when looking to buy or sell precious metals…read more Always had a very good experience.

On August 9th, I purchased a work vehicle lot #44 in which the video and the information stated was…read morethat it had zero mechanical problems what so ever. The vehicle was purchased at a high price meaning the value of the vehicle seemed good to me. In order to receive the vehicle, they obligated me sign a wavier indicating I refused to make them responsible if car had any issues after taking it. The new vehicle that I had just bought over 12K didn't even make it to 120 miles. At only 20 miles it broke down on me right after leaving. I had to call a tow truck, pay out of pocket, and still WSM doesn't want to help me with this situation. They are scammers. Do not recommend.

We just bought a F150 from this auction. I must say that buying from an auction was a new…read moreexperience for us. It was different than dealing with sale people at the dealer. We found what we, won the bid and the staff was great when we picked it up last week.

Sold all my pieces and received fair prices. Easy to deal with the brothers and there was no stress…read morein trusting them.

Absolutely a five=start auction house! I have been buying and selling through auction houses quite…read moreactively for over 20 years. There are several top-notch auction houses in the Phoenix metro area - and Ace of Estates is right there in the top tier. The staff is friendly - that's nice. The staff is honest - that's important. As a buyer I depend on the auction house to give me an honest appraisal of the condition of an item as I do not live in the metro-area and seldom have a chance to preview in person. I understand the need for the auction houses to give caveats, but coming from Ace of Estates, the descriptions have always been accurate. The photography is excellent, showing me the important details. The staff is very knowledgeable and always quick to respond to any questions I have. This top-tier auction house has become an excellent source of high-quality inventory for me. THANKS!!

Terrific prices very helpful staff, great deals some unique finds…read more cant believe how cheap some of the bargains are. Open till 6 which is a bonus as you can shop after work. free local delivery too.