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    EstateSalesAZ

    4.2 (5 reviews)
    Open 8:00 am - 6:00 pm

    Services - EstateSalesAZ

    Estate liquidation

    Personal property appraisal

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    Imperial Estate Sales

    Imperial Estate Sales

    4.1
    (11 reviews)

    I can't thank Jennie and Susan enough for helping me with my mom's estate. They had everything set…read moreup, priced, and laid out quickly and ran a very successful sale. They were a godsend!

    I attended an estate sale hosted by Imperial Estate Sales in Sun City West on July 31, 2026, and…read morespent approximately $400. Based on my experience that day, I initially believed I had found a company whose sales I would continue attending. While I felt some items were priced higher than I expected, many others represented good value, and I was pleased with several of my purchases. Unfortunately, my experience changed because of an issue involving a patio set. I purchased what I understood to be the long patio table with six chairs, which was marked at $250. I explained that my son-in-law would not be able to pick it up until August 1, and I was assured that would not be a problem. Jenn's assistant even walked outside with me and placed a blue "sold" tape on the table I had selected while I watched. Due to another commitment, which Jenn was aware of, I was unable to accompany my son-in-law when he picked up the furniture on August 1. Later that day, when I arrived home excited to arrange it on my patio, I was shocked to discover that I had received a small octagonal table instead of the long table I believed I had purchased. I immediately called Jenn and left a voicemail. After not receiving a return call, I sent a text message, and she then called me back. She explained that the small table was the one priced at $250 because the chairs rock, and that the long table had actually been priced at $200 because the chairs don't rock. Since the company has a no-refund policy, there was little point in arguing. I fully respect a business's right to establish such a policy. However, I remain completely confident that the sold tag was placed on the long table I selected. I specifically watched as it was marked because I wanted to be certain there would be no confusion. The table I ultimately received is not the one I believed I had purchased, nor is it one I would have chosen, as I specifically needed the longer table for my intended use. Whether this resulted from a misunderstanding or an error, I was disappointed that no effort was made to resolve the situation. Because of that experience, I have decided I will not attend future sales hosted by this company. That is especially unfortunate because, based on my first impression, I had every intention of becoming a loyal customer. As a side note, I personally know the homeowners who hired the estate sale company. This was not a sale due to a death; they had simply moved out of state and hired the company to conduct the sale. News travels fast around Sun City and Sun City West, no matter what news it is, good or bad, because people attend a lot of events, so I'm saddened by my personal experience.

    EstateSalesAZ - estateliquidation - Updated August 2026

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