Completely amazing experience working with American Precious Metals & Courtney and the team. I had…read moregold and silver to sell and reached out many companies. APM gave me the best and most fair price by far and were great to work with. I felt valued as a customer and I completely trusted that they wanted to do right and not take advantage of me. I highly recommend APM.

excellent service fair sale and purchase price would recommend to family and friends…read more Bob

Tom is such a nice man! Enjoyed meeting him and his charming wife very much. Needed an appraisal…read moreon an old wedding ring set. Tom quickly provided me everything I needed to know. Trustworthy and honest. I will bring all my appraisal needs to Tom in the future! Thank you Tom :)

I needed an updated appraisal for insurance purposes and found Tom online. The whole process was a…read moregreat experience. He is very knowledgeable and friendly, and I loved that my jewelry never left my sight. I received the report the next day. Highly recommend!

staff was courteous and helpful as well as discreet - i didn't feel rushed or offended - they were…read moreconsiderate and competent

What a joke?! First time going to Biltmore loan and jewelry. From the very first minute there, no…read morewelcome, no customer service, no small talks but only a 40 minutes wait in complete silence while the employee is evaluated our luxury goods. Then, she came with a piece of paper with some insane dollards amount. Of course resell value is not purchase value but by checking on resell sites I was offered not a few dollars more but double. The overall experience screams unfriendly, unprofessional service. There are lots of options for reselling luxury goods. This is not the one!

Very professional group! Quick checkout…read more Great estate sale. Definitely can tell that they have been doing business for 30+ years.

As I knew he would do eventually because he does it with almost every one-star review (there are so…read moremany of them!), Bo Patrick came along and whined that he had somehow been mistreated by clients deeply unhappy with his service. Our contract with Fidelity stated that the sale would include artwork. It did not specify oil paintings. We did ask Fidelity to auction artwork, and all the artwork we wanted to offer for sale was photographed weeks ahead of the auction by Fidelity's employees or agents. To be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. In his reply to my original review, Bo claims that "The day before the auction [my family] removed $20,000 in artwork and now you are upset because we charged you a commission to do that but that's exactly what the contract allows us to do." First of all, it's quite a shock to read that we owned artwork worth $20,000, because that's not what Bo told us at the time. He gave us a much more modest assessment of the paintings' value. Second, regardless of the worth of the paintings, that is not what happened. I don't know if Bo's memory is so poor that he cannot recall the events of his sale with us, if he is so lazy that he did not bother to check the facts, or if he is sufficiently deficient in honesty that he doesn't care about the facts. But his account is wrong. Bo knew that the oil paintings would not be for sale. We had a Zoom meeting with him and Kelsee more than three weeks before the auction in which he tried to persuade us to let Fidelity sell the oil paintings and our father's home; thank God we never seriously entertained the idea of letting him sell the house. But we told him immediately after the Zoom meeting that we had decided against selling the oil paintings. When Bo originally talked to us about the paintings, he wanted to have an online auction, so that people all over the world could bid on them. But that never happened, because we told them weeks ahead of time that the oil paintings would not be included. Again, to be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. You cannot believe anything Bo says. He whines that he "had buyers from all around Arizona and other states drive-in for those paintings.... When they arrived, they were very upset with us as an Auction firm.... You affected our reputation that day big time." But if Bo had people traveling from out of state to bid on items we told Bo were not for sale and did not let Fidelity photograph or advertise for the auction, well, that sounds very suspect to me. It is by no means our fault if Bo advertised for sale things he knew would NOT be for sale. We did not affect his reputation--HE did. If people were upset with him that day, it is entirely his fault. Bo won in our lawsuit against Fidelity not because the contract let him charge a commission (the judge agreed that it was a very badly written contract and did not redound to Bo's favor) but because, as I stated before, at the hearing, the judge allowed one and only one witness to speak: Bo's partner Kelsee Wirtjes. Please read my original review to see what happened next. In the time since I posted my original review, Fidelity has received two more five-star reviews, but three more one-star reviews. Their previously poor rating is even worse now--and it's entirely their own fault. The crucial point remains the one with which I concluded my original review: Why would you hire an estate sale company who is so disliked by most people who have hired it? Learn from our mistakes. Stay away from Bo Patrick. Don't believe his unctuous denials. However much he tries to shift the blame for his bad reviews to the people foolish enough to hire him, the fact nonetheless remains that most people who hire him to run an estate sale are extremely unhappy with his services.

Keith Hinrichsen is an amazing find in this day and age. Had his store for over 20 years and many…read moremany loyal customers. Now he travels in his state of the art Mercedes that he converted into jewelry Repair center. If you have items you need fixed or repaired or designed from scratch Keith is your man. Old-fashioned pride and doing good workmanship he will not disappoint you. 623-734-6319 call him to book an appointment he comes to you.

Wow what a great service. He came to the house, did a great…read morejob on some watches out in his mobile shop (cool van/truck with a shop in it). Brought them back to the door once completed. And his price was equal to or less than the shops that I have used in the past. I definitely with use this business again. Thanks!

Marco Balzano of Scottsdale Appraisals came to my home in July and for 4 hours took pictures and…read moremade notes of my family heirlooms. Then a month later he emails me somebody else's appraisals. I have tried to call, text and email him. He does not answer. My experience is that he got $150 from me and committed fraud. Do not use him!

Marco is amazing! So nice and very trustworthy. He has great resorces as well. You wont be…read moredisappointed

Wow! JOSH IS A MODERN DAY SHERLOCK HOLMES in the artwork appraisal world! I hired Josh to help me…read morefigure out how much a painting that was destroyed in our move to Arizona was worth after trying my best to figure out through searching the Internet. No such luck for me, and everyone who tried... But then Josh took one look at the painting and the signature on it and immediately saw a COMPLETELY DIFFERENT NAME than the one everyone else saw and when on a Sherlock Holmes search to find the history behind the painting. I'm shocked, in awe, and completely amazed with his ability and would use him over and over and over again if and when I need his services! He also is INSANELY friendly and VERY reasonably priced! Truly couldn't recommend him more!

Josh helped my sister and me sort through items in our family estate. After determining that an…read moreinsurance appraisal wasn't necessary, he spent over an hour reviewing photos of our inventory and clearly explaining the history and value of each piece. What could have been a routine call turned into an engaging and informative walkthrough of the collection. It was obvious that Josh is both deeply knowledgeable and genuinely passionate about his work. He was generous with his time, didn't charge us for the consultation, and referred us to a trusted contact to assist with the estate sale. I would highly recommend working with Josh!

I read reviews on this business and decided to call them for some information on having an estate…read moresale. I called three times and each time had to leave a voicemail. My three calls, voicemails have yet to be answered. I'm not feeling good about them at all. Moving on

It was extremely important to me that I find a company I could trust. Honesty and integrity are…read morekey when I'm going to give access to my parent's home and all their contents. Also, the financial aspect of dealing with cash requires the utmost in honesty. I'm so relieved to have found EstateSalesAZ! My parent's house was VERY full of everything collected over the lifetime of having a family. A husband who loved audio/video equipment and enjoyed having every tool and power equipment. A wife with hobbies and a hesitancy to throw anything away. The home was wall to wall with furniture and household items. An estate sale seemed overwhelming and we knew we needed to find an estate sale company. After interviewing 5 different types of estate sale companies which included online auctions, in-person auctions, consignment sale companies, buy-outright companies, and traditional estate sale companies...we carefully decided to hire EstateSalesAZ. We were impressed with their straight-forward flat fee pricing with no hidden costs. Other companies wanted to nickel and dime for every small item...not this company! Everything was included in their flat fee...credit card transaction fees, handling donations, garbage removal, clean-out and clean-up at the end. The owner, Joe Cestaro, is efficient and high energy. He went through the whole house to sort, organize and stage. He came with all the tables, he set up quickly and it all looked amazing when ready. He was smart about prices and researched those that he didn't know. He was personable and you could tell that the customers at the sale really liked him. He ran the sale on-time each day. He advertised all over the internet and it all lead to a great turn-out. He sold items that we never thought in a million years would sell...and for prices we never believed he would get...but he did! The sale was a huge success, almost everything sold and we made more money than we ever expected. At the end of the sale, everything was out of the house...just as promised. Walking in...I couldn't believe it was vacuumed, mopped, super clean and even smelled lemon-fresh! The only negative I could comment would be that Joe had a few equipment glitches with his computer and printer but he worked around the issues and was able to fix them quickly. I also think he could have used a little more help on the first day of the sale...his advertising and signs worked almost too good...people were everywhere! But, I'd say that was a high-quality problem to have as I was happy and relieved to see the big turnout. I am a happy customer and will be telling everyone I know about my experience...one of the reasons I'm leaving this review for others to see.