We have worked with Valley Sun Appraisals for several years. The owner, Shawn Sutton, has been in…read morethe industry through many market cycles and has a very comprehensive understanding of the various aspects of our local market and industry. Shawn and his team have always demonstrated their expertise through their thorough and finite reports backed by timely data. Their ability to explain and articulate their opinion of values is one of their greatest strengths. We would highly recommend for all your appraisal needs.

staff was courteous and helpful as well as discreet - i didn't feel rushed or offended - they were…read moreconsiderate and competent

What a joke?! First time going to Biltmore loan and jewelry. From the very first minute there, no…read morewelcome, no customer service, no small talks but only a 40 minutes wait in complete silence while the employee is evaluated our luxury goods. Then, she came with a piece of paper with some insane dollards amount. Of course resell value is not purchase value but by checking on resell sites I was offered not a few dollars more but double. The overall experience screams unfriendly, unprofessional service. There are lots of options for reselling luxury goods. This is not the one!

Tom is such a nice man! Enjoyed meeting him and his charming wife very much. Needed an appraisal…read moreon an old wedding ring set. Tom quickly provided me everything I needed to know. Trustworthy and honest. I will bring all my appraisal needs to Tom in the future! Thank you Tom :)

I needed an updated appraisal for insurance purposes and found Tom online. The whole process was a…read moregreat experience. He is very knowledgeable and friendly, and I loved that my jewelry never left my sight. I received the report the next day. Highly recommend!

As I knew he would do eventually because he does it with almost every one-star review (there are so…read moremany of them!), Bo Patrick came along and whined that he had somehow been mistreated by clients deeply unhappy with his service. Our contract with Fidelity stated that the sale would include artwork. It did not specify oil paintings. We did ask Fidelity to auction artwork, and all the artwork we wanted to offer for sale was photographed weeks ahead of the auction by Fidelity's employees or agents. To be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. In his reply to my original review, Bo claims that "The day before the auction [my family] removed $20,000 in artwork and now you are upset because we charged you a commission to do that but that's exactly what the contract allows us to do." First of all, it's quite a shock to read that we owned artwork worth $20,000, because that's not what Bo told us at the time. He gave us a much more modest assessment of the paintings' value. Second, regardless of the worth of the paintings, that is not what happened. I don't know if Bo's memory is so poor that he cannot recall the events of his sale with us, if he is so lazy that he did not bother to check the facts, or if he is sufficiently deficient in honesty that he doesn't care about the facts. But his account is wrong. Bo knew that the oil paintings would not be for sale. We had a Zoom meeting with him and Kelsee more than three weeks before the auction in which he tried to persuade us to let Fidelity sell the oil paintings and our father's home; thank God we never seriously entertained the idea of letting him sell the house. But we told him immediately after the Zoom meeting that we had decided against selling the oil paintings. When Bo originally talked to us about the paintings, he wanted to have an online auction, so that people all over the world could bid on them. But that never happened, because we told them weeks ahead of time that the oil paintings would not be included. Again, to be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. You cannot believe anything Bo says. He whines that he "had buyers from all around Arizona and other states drive-in for those paintings.... When they arrived, they were very upset with us as an Auction firm.... You affected our reputation that day big time." But if Bo had people traveling from out of state to bid on items we told Bo were not for sale and did not let Fidelity photograph or advertise for the auction, well, that sounds very suspect to me. It is by no means our fault if Bo advertised for sale things he knew would NOT be for sale. We did not affect his reputation--HE did. If people were upset with him that day, it is entirely his fault. Bo won in our lawsuit against Fidelity not because the contract let him charge a commission (the judge agreed that it was a very badly written contract and did not redound to Bo's favor) but because, as I stated before, at the hearing, the judge allowed one and only one witness to speak: Bo's partner Kelsee Wirtjes. Please read my original review to see what happened next. In the time since I posted my original review, Fidelity has received two more five-star reviews, but three more one-star reviews. Their previously poor rating is even worse now--and it's entirely their own fault. The crucial point remains the one with which I concluded my original review: Why would you hire an estate sale company who is so disliked by most people who have hired it? Learn from our mistakes. Stay away from Bo Patrick. Don't believe his unctuous denials. However much he tries to shift the blame for his bad reviews to the people foolish enough to hire him, the fact nonetheless remains that most people who hire him to run an estate sale are extremely unhappy with his services.

A friend recommended this company to me for the sale of my mom's home. One of our family members…read morereached out (before I signed anything with this company) and said they prefer to go with a family friend realtor instead (keep in mind this family member waited until I had found Fidelity to bring up this other realtor which was frustrating for me but here we are). So I kindly reached out to Fidelity's team and thanked them for their time. The next morning I got a text from Bo saying I wasted all of their time?? LOL. DO NOT INQUIRE ABOUT THEIR SERVICES because apparently they will get mad at you for wasting their time?! ABSURD that this poor man would text me something like that while I'm grieving the loss of my mother. Well, CLEARLY I dodged a bullet :)

Very professional & detailed appraisal. I am very pleased with the service and do not hesitate to…read morerecommend.

Joanna is very knowledgeable, helpful, really friendly and prodessional. She helped me sort through…read morea whole bunch of stuff, gave great advice and generally provided a great experience. Highly recommend

I called to query an appaisal for a Meiji Era jungin silver hairbrush. Hal said they do not have…read morethe depth of skilldls for Asian item appraisal. I appreciated that honesty. Fees - $300/hour with a 1 hour minimum charge.

Highly recommend! Responsive, professional, and very friendly! Would definitely use again!read more

I brought my mom's wedding ring set here for some changes. Her ring was two diamond bands with a…read moresolitaire ring in between. The had been connected into one piece, but I wanted them separated into the rings. They are just a two minute walk from my office and others from work had good luck there This place is not a fancy jewelry store. It's old and messy and full of consignment jewelry. Definitely a mom and pop store. They have two well-behaved adorable little cocker spaniels (I think?) behind a gate. The lady there looked up the price in a book. $45 for each separation for a total of $90. The jeweler came in when we were wrapping it up, and he looked on the same book and quoted $62.50 for each ring, but the lady said she's given me a city of Mesa employee discount. Yay! It took less than a week to get them back, and they are lovely. They did a great job

I went to this business recently for a repair. I felt that I was treated with disrespect by the man…read moreand woman working there because I wanted another opinion on the pricing of the repair. I thought the price was too high and I was right. Another jeweler in the area did the same repair for a third of the cost. The man that was working, there was rude and told me "all the silver in this area comes to me. You won't find a better price."

The clasp on my gold omega necklace broke and having dealt with Gold Vampire/Hawkes and Company…read morebefore, I took it there to be repaired. I picked it up today, and the clasp I selected works perfectly, because it also has safety hinges. I brought some scrap gold and broken silver bracelets to trade in for the repair cost. Abby, who originally helped me when I dropped the Omega necklace off, was there today as well. She meticulously tested each gold scrap and silver bracelet for authenticity and logged everything. She was professional, efficient and knowledgeable. I appreciate how thorough the procedures and rules are at the Gold Vampire when one sells precious metal. I recommend Gold Vampire/Hawkes and Company for your jewelry purchases and any jewelry repair work needed. Thank you Abby for your help.

Don't remember this place at all but yelp app won't allow me to delete without writing somethingread more