Mark was wonderful to work with! He was able to help me get my item appraised in the same day. He…read morewas efficient, knowledgeable and very sweet. I would recommend him to anyone and I will definitely use him again in the future!

I was referred to Mark Skarupa by one of the most reputable jewelry stores in Scottsdale, and…read morealthough they set my expectations very high, Mark met and far exceeded those expectations in every way. His knowledge and experience in the industry is unsurpassed, and his appraisal professionally done and detailed in every way. His flexibility in setting up a meeting time and place, made it even easier for us to complete the task. If you need a professional appraisal done, I do not think that you could find anybody better than Mark!

I needed an updated appraisal for insurance purposes and found Tom online. The whole process was a…read moregreat experience. He is very knowledgeable and friendly, and I loved that my jewelry never left my sight. I received the report the next day. Highly recommend!

Tom is friendly and professional. I received my appraisal promptly. I recommend this business.read more

Marco Balzano of Scottsdale Appraisals came to my home in July and for 4 hours took pictures and…read moremade notes of my family heirlooms. Then a month later he emails me somebody else's appraisals. I have tried to call, text and email him. He does not answer. My experience is that he got $150 from me and committed fraud. Do not use him!

Marco is amazing! So nice and very trustworthy. He has great resorces as well. You wont be…read moredisappointed

As I knew he would do eventually because he does it with almost every one-star review (there are so…read moremany of them!), Bo Patrick came along and whined that he had somehow been mistreated by clients deeply unhappy with his service. Our contract with Fidelity stated that the sale would include artwork. It did not specify oil paintings. We did ask Fidelity to auction artwork, and all the artwork we wanted to offer for sale was photographed weeks ahead of the auction by Fidelity's employees or agents. To be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. In his reply to my original review, Bo claims that "The day before the auction [my family] removed $20,000 in artwork and now you are upset because we charged you a commission to do that but that's exactly what the contract allows us to do." First of all, it's quite a shock to read that we owned artwork worth $20,000, because that's not what Bo told us at the time. He gave us a much more modest assessment of the paintings' value. Second, regardless of the worth of the paintings, that is not what happened. I don't know if Bo's memory is so poor that he cannot recall the events of his sale with us, if he is so lazy that he did not bother to check the facts, or if he is sufficiently deficient in honesty that he doesn't care about the facts. But his account is wrong. Bo knew that the oil paintings would not be for sale. We had a Zoom meeting with him and Kelsee more than three weeks before the auction in which he tried to persuade us to let Fidelity sell the oil paintings and our father's home; thank God we never seriously entertained the idea of letting him sell the house. But we told him immediately after the Zoom meeting that we had decided against selling the oil paintings. When Bo originally talked to us about the paintings, he wanted to have an online auction, so that people all over the world could bid on them. But that never happened, because we told them weeks ahead of time that the oil paintings would not be included. Again, to be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. You cannot believe anything Bo says. He whines that he "had buyers from all around Arizona and other states drive-in for those paintings.... When they arrived, they were very upset with us as an Auction firm.... You affected our reputation that day big time." But if Bo had people traveling from out of state to bid on items we told Bo were not for sale and did not let Fidelity photograph or advertise for the auction, well, that sounds very suspect to me. It is by no means our fault if Bo advertised for sale things he knew would NOT be for sale. We did not affect his reputation--HE did. If people were upset with him that day, it is entirely his fault. Bo won in our lawsuit against Fidelity not because the contract let him charge a commission (the judge agreed that it was a very badly written contract and did not redound to Bo's favor) but because, as I stated before, at the hearing, the judge allowed one and only one witness to speak: Bo's partner Kelsee Wirtjes. Please read my original review to see what happened next. In the time since I posted my original review, Fidelity has received two more five-star reviews, but three more one-star reviews. Their previously poor rating is even worse now--and it's entirely their own fault. The crucial point remains the one with which I concluded my original review: Why would you hire an estate sale company who is so disliked by most people who have hired it? Learn from our mistakes. Stay away from Bo Patrick. Don't believe his unctuous denials. However much he tries to shift the blame for his bad reviews to the people foolish enough to hire him, the fact nonetheless remains that most people who hire him to run an estate sale are extremely unhappy with his services.

A friend recommended this company to me for the sale of my mom's home. One of our family members…read morereached out (before I signed anything with this company) and said they prefer to go with a family friend realtor instead (keep in mind this family member waited until I had found Fidelity to bring up this other realtor which was frustrating for me but here we are). So I kindly reached out to Fidelity's team and thanked them for their time. The next morning I got a text from Bo saying I wasted all of their time?? LOL. DO NOT INQUIRE ABOUT THEIR SERVICES because apparently they will get mad at you for wasting their time?! ABSURD that this poor man would text me something like that while I'm grieving the loss of my mother. Well, CLEARLY I dodged a bullet :)

Working with Art Fortune LLC and owner Elena Kohn was an absolute pleasure. Elena is truly a gem in…read morethe art world. She went far above and beyond expectations in helping my friend and me appraise five African art pieces from our collection. Her professionalism and passion shined through every step of the process. She is overflowing with knowledge, yet still took the time to research for hours to fully understand the significance of the artist and the collection. I was impressed not only by her expertise but also by her genuine dedication to accuracy and detail. What really stood out was her kindness and willingness to help beyond the appraisal itself--she even provided us with trusted resources to get our paintings properly insured. That level of care and thoughtfulness is rare to find. I will absolutely continue to use her services in the future and highly recommend anyone looking for art information, guidance, or appraisals to contact Elena at Art Fortune LLC. She delivers exceptional work and makes the entire experience enjoyable and stress-free.

Working with Art Fortune LLC and owner Elena Kohn was an absolute pleasure. Elena is truly a gem in…read morethe art world. She went far above and beyond expectations in helping my friend and me appraise five African art pieces from our collection. Her professionalism and passion shined through every step of the process. She is overflowing with knowledge, yet still took the time to research for hours to fully understand the significance of the artist and the collection. I was impressed not only by her expertise but also by her genuine dedication to accuracy and detail. What really stood out was her kindness and willingness to help beyond the appraisal itself--she even provided us with trusted resources to get our paintings properly insured. That level of care and thoughtfulness is rare to find. I will absolutely continue to use her services in the future and highly recommend anyone looking for art information, guidance, or appraisals to contact Elena at Art Fortune LLC. She delivers exceptional work and makes the entire experience enjoyable and stress-free.

staff was courteous and helpful as well as discreet - i didn't feel rushed or offended - they were…read moreconsiderate and competent

What a joke?! First time going to Biltmore loan and jewelry. From the very first minute there, no…read morewelcome, no customer service, no small talks but only a 40 minutes wait in complete silence while the employee is evaluated our luxury goods. Then, she came with a piece of paper with some insane dollards amount. Of course resell value is not purchase value but by checking on resell sites I was offered not a few dollars more but double. The overall experience screams unfriendly, unprofessional service. There are lots of options for reselling luxury goods. This is not the one!

Completely amazing experience working with American Precious Metals & Courtney and the team. I had…read moregold and silver to sell and reached out many companies. APM gave me the best and most fair price by far and were great to work with. I felt valued as a customer and I completely trusted that they wanted to do right and not take advantage of me. I highly recommend APM.

excellent service fair sale and purchase price would recommend to family and friends…read more Bob

I read reviews on this business and decided to call them for some information on having an estate…read moresale. I called three times and each time had to leave a voicemail. My three calls, voicemails have yet to be answered. I'm not feeling good about them at all. Moving on

It was extremely important to me that I find a company I could trust. Honesty and integrity are…read morekey when I'm going to give access to my parent's home and all their contents. Also, the financial aspect of dealing with cash requires the utmost in honesty. I'm so relieved to have found EstateSalesAZ! My parent's house was VERY full of everything collected over the lifetime of having a family. A husband who loved audio/video equipment and enjoyed having every tool and power equipment. A wife with hobbies and a hesitancy to throw anything away. The home was wall to wall with furniture and household items. An estate sale seemed overwhelming and we knew we needed to find an estate sale company. After interviewing 5 different types of estate sale companies which included online auctions, in-person auctions, consignment sale companies, buy-outright companies, and traditional estate sale companies...we carefully decided to hire EstateSalesAZ. We were impressed with their straight-forward flat fee pricing with no hidden costs. Other companies wanted to nickel and dime for every small item...not this company! Everything was included in their flat fee...credit card transaction fees, handling donations, garbage removal, clean-out and clean-up at the end. The owner, Joe Cestaro, is efficient and high energy. He went through the whole house to sort, organize and stage. He came with all the tables, he set up quickly and it all looked amazing when ready. He was smart about prices and researched those that he didn't know. He was personable and you could tell that the customers at the sale really liked him. He ran the sale on-time each day. He advertised all over the internet and it all lead to a great turn-out. He sold items that we never thought in a million years would sell...and for prices we never believed he would get...but he did! The sale was a huge success, almost everything sold and we made more money than we ever expected. At the end of the sale, everything was out of the house...just as promised. Walking in...I couldn't believe it was vacuumed, mopped, super clean and even smelled lemon-fresh! The only negative I could comment would be that Joe had a few equipment glitches with his computer and printer but he worked around the issues and was able to fix them quickly. I also think he could have used a little more help on the first day of the sale...his advertising and signs worked almost too good...people were everywhere! But, I'd say that was a high-quality problem to have as I was happy and relieved to see the big turnout. I am a happy customer and will be telling everyone I know about my experience...one of the reasons I'm leaving this review for others to see.