This place is great if you are a buyer looking for a deal. If you are a seller, look elsewhere…read more This company lowballed the 'value' of my items & tried to get me to sell to them outright. I said I would prefer to go to auction. They responded by disabling a working item for preview (that had just been serviced to be in working order), incorrectly listed it on their website (they didn't bother with a brand name, model or year) & then sold it for a fraction of the value. When I complained, I was told they "were sorry I felt that way" and nothing more. After years as a customer, I will not go back.

What an experience! The Mesa Auction last night was so much fun! I have never been to an auction so…read moreI can't compare it to anything (except what I've seen on the BBC channel) so the only thing I would have to say was that it was warmer then would have expected but that just added to the experience. If you want killer deals then make a trip out, there was this entire dinning set (table, chairs and sideboard) that sold for $10 and a HUGE sectional with a hide-a-bed and reclining seats that sold for $525!! There was a high-end Baldwin piano that sold for $900 and beautiful china cabinets with matching table and chairs...this place is awesome!! The auctions are sorted into 4 different rooms two inside and two outside. The items get better in quality as they move from outside to inside, back to outside and then to the last inside room which carried some big ticket furniture and appliances. There is a $50 refundable deposit on a bidding stick (which you need in order to participate in all the fun) and let me tell you it can get intense!! It's a great date idea and good fun for any one.

Jesus and another gentleman were very helpful with loading the 5 drawer file cabinet I purchased…read moretoday for an amazing $10 plus tax. Everyone is so friendly and courteous!

One of my children had requested a desk. Having heard that ASU has a property surplus, I decided to…read morecheck it out. Immediately greeted upon entering. We were asked if we had been to the warehouse before. Answering that we hadn't, it was explained that auction items are on the left, and items for sale are on the right. These are primarily items the university has replaced, or items students and staff have left behind. Rows of mismatched office desks to choose from. We settled on a smaller sized deck. It is older yet built to last. It is probably a good 20 years old, and possibly has another 20 years of life in it. The desk was only $10! For another $5, an all plastic chair with wheels was purchased to go with it. I was hoping to find a bookshelf as well. The bookshelves they had were either not in the style or condition I wanted. Along with office furniture, the ASU Surplus store side has computers, laptops, random office equipment and clothing. Surprisingly, they even had dozens of cleats that were new in the box. Unfortunately, they did not have cleats in the size/sport combinations that would work for any of my children. The auction side was a crazy mix of items. See photos. On the day of my visit, there was a mix of large machinery. Auctions are run through an online auction house. Checking out was easy. The guy who helped me was polite. He was very nice about assisting me in loading my purchase into my vehicle. Make sure to bring a credit or debit card. ASU Property Surplus does not accept cash. All sales are final. Items are as-is.

Sold all my pieces and received fair prices. Easy to deal with the brothers and there was no stress…read morein trusting them.

Absolutely a five=start auction house! I have been buying and selling through auction houses quite…read moreactively for over 20 years. There are several top-notch auction houses in the Phoenix metro area - and Ace of Estates is right there in the top tier. The staff is friendly - that's nice. The staff is honest - that's important. As a buyer I depend on the auction house to give me an honest appraisal of the condition of an item as I do not live in the metro-area and seldom have a chance to preview in person. I understand the need for the auction houses to give caveats, but coming from Ace of Estates, the descriptions have always been accurate. The photography is excellent, showing me the important details. The staff is very knowledgeable and always quick to respond to any questions I have. This top-tier auction house has become an excellent source of high-quality inventory for me. THANKS!!

The rug has been delivered! Love it. Finally finished with this transaction. Relief for all of…read moreus for sure! . Bek thank you so much for hanging in there for all these months as we worked through the replacement process. You were always professional and kind and showed exemplary customer service. Very much appreciated. Ed we appreciate your assistance in closing out this transaction. We will certainly be back for additional purchases. I have several rugs I still need for the bedrooms. . Thanks again to all at Arizona Rugs!

If you're looking for quality and amazing customer service, you've found the best place to buy…read morerugs! Thank you Noor, you made things so easy. And I got the quality rug I needed. Was a great pleasure working with you. And Sean, thank you as well. I'll recommend Arizona Rug to all my friends and family!

Neat place. Wife loves to browse out for a while. Most of the things are more vintage if that's…read morewhats up your alley.

Thrift store shopping has been my vice for quite some time and on this trip, I came across a few…read moremiscellaneous items that I can use both for my business and personal organization. The staff members at the register were really friendly. The store is well organized and they have special markdowns based on the days of the week.

Stopped by searching for something unique to put on the wall above my bed. I found that and much…read moremore. I found a booth with vintage sunglasses that were reasonably priced. The lady thier was helpful and provided great service.

Fantastic selection of antiques, knick knacks, vintage jewelry, vintage furniture, and…read morecollectibles. Was blown away. Ridiculously fair pricing. Staff/ Owners were delightful. Left with a lot of goodies. I could spend days in this place. 10/10. Super unique items, everyone will find something they love here!

I've purchased several items from this auction house, staff is friendly and I've gotten some really…read moregood stuff!!

Bruce and his team did a whole-house online auction for all the items--large and small--in our…read moretownhouse. They responded quickly, did their work efficiently, conducted a successful auction, had all the items removed and even swept out the garage. The auction proceeds were in line with their estimates. We couldn't be happier with their service and professionalism. Excellent job!

Review of My Love/Hate Relationship with Nellis Auction (Phoenix)…read moreNellis Auction is basically MAC.BID's slightly more organized cousin... but the chaos still lives there. The good news: the items are usually described much better during bidding, and most of the time you actually get really cool stuff for ridiculously cheap prices. I've scored some genuinely awesome finds that made me feel like a professional bargain hunter. One of the best parts is the pickup system. You schedule an appointment, pull into the lot, and they actually bring the items out to your car. No wandering around a giant warehouse playing "Where's My Stuff?" like a scavenger hunt. That alone deserves points. Flexible payment options are also nice, especially for those of us who occasionally make questionable late-night bidding decisions. Another nice feature is that if your account is in good standing, you can choose not to complete the purchase if you decide the item really wasn't what you needed after all. It doesn't automatically charge your card the next morning and leave you feeling personally victimized by your own bidding habits. Now... the other side of the relationship. Every once in a while, an item you won mysteriously becomes "not found." Poof. Gone. Refunded like it never existed. And of course it's always the one item you were actually excited about. Then there are the updated terms of service. Let's just say if you miss or need to reschedule your pickup appointment, G-d help you. There are restocking fees, rescheduling fees, and possibly a fee for breathing the wrong way near the parking lot. Even if you submit multiple help desk tickets through ZenDesk explaining the situation, you may still be waiting on a response long enough to question your life choices. I'm currently still waiting on my last ticket... but I'm not holding my breath. Customer service chat can also be... entertaining. Some reps seem about as familiar with the policies as the rest of us are. And then there's the pickup check-in system. Each parking spot has a printed QR code hanging on a pole that you're supposed to scan. In theory, great idea. In reality... it works about as often as my Wi-Fi during a monsoon. Item condition can also be a gamble. One time I bought a "brand new Sonicare toothbrush - new in package." It arrived looking like it had already lived a full and meaningful life in someone else's bathroom. Straight to the garbage. Pro tip: never buy clothing. You may receive items that appear to have been previously loved... worn... returned... and possibly attacked by deodorant. I once opened a child's coat that had deodorant stains on it and immediately escorted it directly to the trash like it was a biohazard. It definitely feels like nobody is actually checking these items, and you can't really inspect them before leaving either. So sometimes you win big... and sometimes you win a future trip to the garbage can. BUT... despite all of this... it's still weirdly fun. It's like a digital treasure hunt where most of the time you actually do find something cool -- and often brand new -- for way cheaper than retail. Do I sometimes question my choices? Yes. Do I still open the app and start bidding again? Also yes. Overall rating: Better system, better finds, slightly less chaos... but still a thrilling little gamble. Pro Tip: Check your items if you can before leaving. will save you a trip.

Watch Nellis go out of business for their RIDICULOUS new terms of service. This place has been…read moregoing down hill FAST the part year. They cant even be bothered to inspect the items before listing them. The items they sell here are junk. Half the time the item isn't as described and/ is missing one or more items. Save your money. The "value" isn't really there. There's a REASON these items were returned to Amazon and not relisted. You'll get a better deal at a garage sale. And returns take DAYS (5-14 business days to be exact) to process and refund. It's really not even worth it anymore. My last large purchase (16 items) EVERYTHING had to be returned because it was either broken, missing pieces, ripped, stained, completely empty, non functional, not as described, or the wrong size. I'll be deleting the app and blocking their emails.