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    Pottery Barn Outlet

    3.5 (90 reviews)
    Open 10:00 am - 8:00 pm
    Updated 3 months ago

    Pottery Barn Outlet Photos

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    Christmas decor 40% listed price 12.04.24
    Stephanie V.

    So far, this is the best outlet store I have been to in Arizona. The Pottery Barn outlet is located in Goodyear near the 303. This is a fairly new development with a strip mall and apartments just being built. There is a Target and an Ulta nearby. Parking is plentiful in a huge private lot. Upon entering, I was greeted by several friendly customer service reps. The store is kept up well and is clean. The decorations are cute and friendly. There is a special sale sign on a tripod immediately as you enter the store. It is pretty easy to determine the percentage taken off for items in the store because clipboards with laminated sale signs are tacked to every shelf or set on furniture or chairs. There's a lot of product , and most importantly, the product isn't completely beat up and damaged like at some of the other outlet stores I've been to in Chandler and Gilbert. In addition, prices are also not crazy high like they were in some outlet stores in Gilbert and Chandler. Halloween decor was on sale for an additional percentage off and there were a lot of very cute items for kids and adults. The Christmas and holiday items were out and displayed near the front because the holidays are coming up in a few weeks. There were several very nice quality items and all Christmas and holiday items were 40% off. Sales staff continually checked on me and asked if they could help me as I walked through the store. There's just about everything here from kids furniture, diaper bags, and toys, to linens and bedding, bedroom furniture, artificial plants, curtains and curtain rods, dish and glassware, pet beds, shelving, and office and bathroom furniture and mirrors. Plus there are additional new release home decor items that are 40% off or more. I came in looking for office furniture and took some measurements. I will be back because they have some great deals. I was so tempted to splurge on the cute Christmas decorations, but remembered we would not be hosting this year. Maybe I will wait until next year and hopefully that cute antique runner will still be there.

    Outside front
    Michelle B.

    Great store full of a nice selection of furniture and accessories. The staff there is super friendly and helpful. I always walk out finding amazing stuff. They often have sales going on that help you save a ton, so you get great value items for your money. They also have an Instagram Potterybarnoutlet_phoenix where they share deals sometimes.

    Sea of goodies!
    Nicole M.

    I'm obsessed! You really have to be willing to take your time here for the great finds. We got a 10x14 rug, 2 nightstands, a king size bed upholstered with performance oatmeal fabric, a dresser, and a 5' bench. We spent $4000 on items that were over $8000 retail. Most of the items here are returns or former floor samples so there are plenty of things here with damage, but come early and bring a magic eraser. You can rub a dry magic eraser on the upholstered furniture to identify stain vs temporary scuff. The staff is very patient and willing to pull down items so you ca. get a better look. Danny and Anthony were phenomenal and so willing to help us! Tip- most items here all have the retail price tag and are then 40% or more off. Don't just go by the tag, they are all marked off more, just ask a sales person.

    Janelle F.

    Turn back, save your Pennies and your sanity. Upon arriving and entering it looks like it is going to br wonderful. Some Great Wall decor, but hot damn so overpriced! There were a few things we already own but purchased at other stores...one being a mirror priced her for 298.00. We found the exact one at a different retail store for 60.00. Most of the furniture was chipped, couches dirty, and a bar stool for $800 no thanks. For great quality possibly, but everything we looked at could've been purchased at Ross, Tuesday Morning, Home Good to name a few for a quarter of the price. Service however was great and store clean.

    Jessica S.

    I have never been to the Pottery Barn Outlet Store. I was looking on Yelp and saw that it was in Goodyear which wasn't too far away. Oh after I saw that it was time for an adventure! I was on a hunt for a good deal on a Charlie kitchen for our girls. I packed up the tots and we were on our way. This place is huge! We were on our own walking around. I saw they had the refrigerator near the same price I can get online so I passed. They receive items here for many different reasons, over stock, stores closing, clearance items etc. Looking at the furniture some items such as chairs are a bit different in color. That is anywhere. Thats why you always want to buy from the same lot in many things as different lots will have different coloring. I didn't see any merchandise i wasn't able to purchase. You take the tag of the items you want up front and they take care of it from there.. On our way out Bonnie stopped to ask us how we were. I Iet her know we were in the market for a kid's kitchen set but rewlly didn't see much of a price difference from on-line. She let us know they rotate sale items. This week the items we were were looking were 50% off. Being new shopping here I would have never known. Everything is posted on Instagram. You can always call and ask. They do not hold items. It is first come first serve. All purchases are final! I took the tag off the item I wanted and headed to the cashier. The gals there were super friendly. I was so happy getting the fridge at such a discounted price. I will be back!

    "Final Sale 3¢ OFF!"

    Pretty much EVERY ITEM in this place is less than a dollar off. I even went on the Pottery Barn website to get comparable pricing on the exact items and they were listed for less than a dollar more that what I say in this "outlet." I'm not one to normally send bad reviews, but this place takes the cake! You can see in this photo that their final sale items were 3¢ OFF! What a steal! ‍ There is a reason this place is empty half the time and those that do walk in, walk out with absolutely nothing.

    50% Off!
    Georgie M.

    So... do you ever wonder where all those floor samples of chairs, sofas and tables go? Well, here you go. Everything is 50% Off, but when UR looking for a pair of leather chairs, you suddenly realize how each one is slightly different than the one next to it. LOL. That's what we found in coming here. Similar chairs that have slightly different weathering, color and style. See photo. Second, UR on your own on getting it home. Yes, they have an in-house shipper, but there's a minimum charge of $75+. Eesch! So we'll just wait until Pottery Barn is running one of their 30% Off Sales that includes shipping. Sorry, my Scottish blood again. Two Stars and m'eh.

    Cindy M.

    Score! Found the perfect sectional for me. The sectional was slightly soiled but cleaned up easily and was $1000 less than if ordered from Pottery Barn. If you find Pottery Barn expensive, you will probably find the items here expensive. Prices appeared to be 40% off of retail. There were items from most of Pottery Barn's categories. Staff were super helpful. The delivery service they offer were professional and reasonably priced. I purchased the sectional on a Saturday and it was delivered on Monday. Follow the outlet on Instagram to get an idea of pricing and available items.

    Beds and couches

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    17 days ago

    Overpriced items and hard to understand pricing. The store is a mess with everything scattered and items were without tags.

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    2 years ago

    Extremely over priced for stuff you can get on Amazon for $30. It's messy and the employees are no where to be found.

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    3 years ago

    I loved saving over 50%, but even the staff was knowledgeable and honest. Great experience!!!

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    3 years ago

    I was very disappointed in the selections and quality of products presented for sale. I won't be going back there again.

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    Page 1 of 3

    Ask the Community - Pottery Barn Outlet

    Do they have kids/baby furniture?

    Do you have any leather swivel chairs?

    Inventory changes weekly and they dont mind if you call daily and ask.

    Do they have bedding?

    Yes bedding is available!

    Do they have any bed or table linens?

    No, only furniture

    Does anyone know if they have bathroom vanities there with double sinks?

    Yes! There are two collections available currently. Please call at and we can send you photos. 623-925-0941

    View All 9 Questions

    Review Highlights - Pottery Barn Outlet

    Claudia helped us select everything and Johnnie was great getting everything tagged and ready for pick up.

    Mentioned in 8 reviews

    Read more highlights

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    Conn's HomePlus

    Conn's HomePlus

    1.8
    (63 reviews)
    2.5 mi
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    Well, I got what I needed. I had never shopped Conn's before but was in a pinch. Our refrigerator…read morehad gone out and I needed something before all of our food spoiled. So, I went to work online looking for a replacement. We did some research and found the refrigerator we wanted. We then proceeded to look for that model. I looked at big box stores, home stores and appliance stores. Well Conn's was the only store that had it in stock and available the same day. That's great! After talking to a rep from this store, I ended up ordering online. That process was easy. I was directed to pick the unit up at their Service and Distribution Center in Avondale. We arrived at almost 11a to locked doors. Online information said that they were open at 10a, so we had to wait. The lady at the front counter acknowledged the discrepancy with no answer as to why. Apparently this was enacted during Covid and hadn't yet returned to normal. Oh well, I'm here to pick up my refrigerator, here's my receipt. She proceeded to tell me that my order hadn't been processed and that I couldn't pick it up until this was taken care of. She said that it could take up to 48 hours. I didn't see anything regarding this when I purchased online. WHAT??? But I'm here now! She did provide me with a phone number to "push the order through." So I did call the number and the issue was resolved in just a few minutes and we were able to proceed with the order. Whew... We were told to pull around and in about 15 minutes the guys rolled the unit out and loaded it up. I guess the biggest issue that I have is disposing of my old refrigerator. If I had waited 3 days for delivery, Conn's would have hauled the old one off. But I didn't have 3 days. I was informed that If I picked the new refrigerator up myself, that they would not dispose of the old one. That is a huge inconvenience. I would have hauled the old one to their recycle center or would have paid to have it picked up. Sadly, there were no options, it is my clearly my problem. I sure wish they would offer some option, any option. In the end, the stock and online ordering was great. For that I am appreciative. The customers service processes could use the most help. But, I will say that everyone I spoke with was friendly and professional. Most importantly, I got my refrigerator the same day.

    Knew Conn's wasn't for us, but we were had an hour wait for dinner so decided to look around. We…read moreare in the market for some furniture. I didn't think anything from Conn's would be for us, but why not look. The sales people greet you when walking in the door and are super friendly. They let you shop on your own. They have a large selection from living rooms, office, bedrooms, appliances and televisions. Nothing spoke to us. They had a couple bedroom sets and a leather sectional that looked decent. Good appliance section. Most living room furniture now a days has terrible back cushions that break down so fast. I notice that at most furniture stores simular to Conn's these days. I remember back in the day my first living room set what purchased downtown at a warehouse. Nothing fancy, but it was built so nice and it was in the same condition after it served it's purpose a few years later. Everything seems to break down and look sloppy after a few months. My mother's best friend purchased a black leather living room set from here and had a great experience and has had no issues.

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    Saggy material
    Saggy material
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    Pure Patio

    Pure Patio

    3.9
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    I have shopped Pure Patio many times and have always had a good experience. We had purchased a…read morepatio set set from them when we moved into our home. The set looked very nice, but didn't hold up well to the Arizona elements. It was powder coated aluminum. The furniture was exposed to the afternoon sun which Killed the paint and turned it white. The time around, we decided to give the polywood a go. We have had it before and it held up very well. It also doesn't scratch as easily as paint. The polywood is not quite as elegant as some other options, but it really did look nice on our patio. The Pure Patio staff were very helpful and patient with our indecisive nature. They also have many yard and patio figurines and art to spice up the yard. We are enjoying our new furniture very much!

    I purchased furniture that is warranty for 20 years however now that I had to file a claim on the…read moreproduct which broke the product was shipped to me. I called the store and they say that we the customer is responsible if assembling the item or they could charge me a $140 service fee for response and $20 for assembly. I strongly don't recommend since we chose this furniture because of the warranty and trying to support local business. The price point was high and now the service doesn't match needless to say the product broken within 2 1/2 years.

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    Polywood Furniture
    Polywood Furniture
    Nice Polywood Seating
    Nice Polywood Seating
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    Ashley Store

    Ashley Store

    2.0
    (164 reviews)
    4.9 mi
    $$$

    Although they were able to match the price we received from AFW, there customer service is…read moreterrible. We have to wait until 2 days before deliver to find out what time they will deliver the product and then you are given a four hour window. When they delivered the product the console did not have the correct attachments so they had to schedule for a technician to come out to fix it. The delivery team were nice and took pictures and sent in all the information for the technician to come fix the console. I had to wait two weeks for the technician to come out and again I had to wait for 2 days before to give me the window of time (good thing I have a flexible schedule to make last minute adjustments to my schedule to accommodate their delivery/arrival time). When the technician showed up he took the same pictures and had to call to order the parts. He was on hold 25 mins the first time before he was disconnected and then he called back and had to wait another 35+ mins before they answered his call to the distribution center. Once he ordered the parts that were going to take 10 business days to receive in the mail, I was told I could schedule an appointment for a technician to come out after I received both pieces. Well now two weeks later, the parts arrived and now to call for an appointment. I called 6 different times and was on hold greater than 25 mins each time. Finally after never being able to get through on the number you are supposed to call 866.436.3388, I finally went to the store to speak to a live person. When I asked to speak to a manager, I was directed to the back of the store. The manager asked if I had pushed the number to speak to a customer service rep, which I replied I have tried every button on the phone to try to get to a live person and have had to be on hold for multiple different times. He stated that they just acquired a new division with 17 more locations and they are short staffed. Unfortunately your staffing issues are not my problem. Maybe they should not have acquired more centers if they could not support the volume. So supposedly they were putting in a request for a technician to call me with an appointment (this was on 7/15/19) but I have yet to hear from anyone. I am still waiting for my couch to be repaired. I wonder how long it will take to get a technician out here.

    If I could give zero stars I would. Buyers beware of this scammy trashy place. I spent over $6k on…read morefurniture and have had nothing but issues. The delivery dates were two months out, the specialist I worked with outright lied about the dates. I didn't know until I received the email receipt later that day. Cannot get ahold of the store, only get an automated AI system that eventually connects me to someone who can only split my deliveries out into four different ones. Inconvenient and unacceptable. Then I notice the delivery drivers installed the couch next to the wall with a big cut or rip in it and purposely hid it from me. There is no way they didn't see it, but the way it's arranged I cannot see it. I have been on the phone trying to reach the store, a human, anything. An hour later I get referred to an AI chatbot via text that repeatedly asks me for pictures of the defect. I upload them, over and over and it keeps saying upload a photo. Then says someone will get back to me I will never shop at this garbage company again.

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    Ashley Store
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    Pottery Barn Outlet - homedecor - Updated June 2026

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