The KM paint store is traditionally set up to provide paint and supplies to pro painters. However,…read moreI've never been disappointed by their service to designers and the average Jane. I needed an old color and Stephen, the store manager, jumped right in to research it. He got briefly off track spelling it wrong but steered back on course quickly. They always deliver helpful and professional service. And once offered me a breakfast taco!

Amazing service, amazingly clean store. The staff - particularly Shawn was so knowledgeable and…read morehelped me get the best value for my money. This service will keep me coming back!

This is by far the best Sherwin Williams and my absolute favorite place to buy paint and supplies…read more I've been in here so many times and every single time the manager more than exceeds my expectations. I've also frequented other Sherwin-Williams as well as Kelly Moore, Lowe's, Home Depot, etc., and no other place even comes close to how well I'm taken care of at this Sherwin-Williams. About a year ago I bought paint at the Location on 1431 and I asked them to match a paint chip. After driving all the way there, waiting with subpar customer service, driving all the way home, and putting the paint on the wall, I realize the paint doesn't match at all. Not even close. So I took the gallon of paint I just spent $40 on to this location expecting to have them rematch and she'll put another $40 but the manager not only remade it correctly but without charge. This is just one example of how truly amazing their customer service is at this location. Today I went in to buy a gallon of alabaster paint for the bathrooms at 6 o'clock and the same gentleman asked me if I was going to begin painting today, because tomorrow all paints are 40% off. I'm telling you right now if you don't shop at this Sherman Williams for your painting needs, you're just plain stupid.

Apparently, the door says they close at 6 PM, but Yelp says 7 PM. Silly me for trusting the…read moreinternet in 2025. I asked the manager about it as he was heading out, and his response was, "Everyone googles it and everyone knows we close at 6." Ah yes, everyone knows--thank you for clearing that up, Nostradamus of business hours. He proudly informed me they haven't closed at 7 "for years" and has absolutely no plans to update the listing. Stellar initiative! Customer service gold star right there. This happens to be the same manager who greets every question with a healthy dose of sarcasm and condescension. As someone who's spent thousands of dollars here, I foolishly thought a simple "Thanks, we'll look into it" wasn't too much to ask. But apparently, that's reserved for customers who don't use Yelp. I get that his job might feel like "watching paint dry," but at least pretend to care. I made the effort to write this review so others don't waste their time. Too bad the manager didn't make the effort to update a few digits on the internet or request for a change since it has been a few years--or show a splash of enthusiasm while the paint dries.

I came in to find some paint & wood filler & Tessa greeted me & was extremely helpful, even went…read moreabove & beyond to figure out the exact color I needed. As she was busy, Kirstin stepped in & was very helpful. If Tessa or Kirstin is there when you arrive, just know you'll be taken care of!

How many times have you driven right past while fighting traffic on 620? Conveniently located off…read moreHwy 620 with an entrance off Boulder Lane, this Sherwin Williams store is fairly new, clean and well organized. Monica, the assistant manager, has helped me several times and is knowledgeable about the products and also what to use for various tasks. There's a design section with brochures and paint chips, and their product shelves are well stocked. Get on their emailing list to take advantage of various specials.

I had never been to this location before I walked in. I was greeted Genesis helped me out. She was…read morea great help. The store didn't have any Loxon material for stucco. She asked if I would like her to place an order at a nearby store, which was less than 10 minutes away. Thank you!

Got my paint in less than 15 minutes. Quality of the paint and service is way better than the other…read more2 big box home improvement chains. They have frequent sales (like once every 2 weeks) so just wait for those 30-40% sales to get the deal.

Great service! Great experience overall! The employees couldn't have been more helpful and…read moreaccommodating!

Great, knowledgeable staff that work with you and get you the right product…read more Easy call in ordering , pleasant to visit! Thanks guys!

Tim Hayes, Manager, is very helpful. I've always been a fan of Kelly Moore Paint because of the…read morequality of the paint, and the longevity of the color (10 years later, I could touch up and it matched the old paint on the walls). Tim is very helpful and did a color match for me that was spot on! Thanks, I highly recommend this store and the management.

From the owner: Kelly-Moore Paints is a manufacturer and retailer of the highest quality interior and exterior…read morearchitectural paints, primers, and stains. Conveniently purchase online or at our neighborhood paint stores for exceptional service, paint advice and color matching. Retailer of leading painting accessory brands, environmentally friendly products, and a wide selection of industrial and high-performance coatings. Kelly-Moore Paints - The Painter's Paint Store.

Simply fantastic customer service! I visited the store multiple times to find the perfect Venetian…read moreplaster and paint for my new build. Jonathan was super helpful each visit and knowledgeable of the products. The staff were also super patient with my toddler, which was appreciated. I highly recommend this store!

From the owner: Transform your space with the perfect paint from Clement's Paint! As Austin's oldest Benjamin Moore…read moreretailer in Austin, we offer the highest-quality interior and exterior paints and stains to fit your every need. From homeowners to contractors and designers, our knowledgeable paint specialists are here to help you find the right tools for your project. We carry a wide selection of painting supplies, including specialty products like Meoded & Romabio paint/plasters, as well as Surfprep sanders. Visit one of our 9 convenient locations and let us help you bring your vision to life!

If I could give 6 stars I would. We were trying to match a stain to an existing flooring---which is…read morereally an art. We started with Sherwin Williams and they took two days to try to match and the match was an epic fail that really looked like a 3rd grader tried to match color. We went to Kelly-Moore and RITA helped us. She was kind, professional, and did a spot on match within the hour. She also gave us great advise on how to finish the project which was a high traffic stair case. There is so much to be said about how valuable Rita was. We will only use Kelly-Moore going forward.

No, the wait time there is outrageous. It's almost like they went out of business or something.read more

Tristan and Brittney were exceptional at advising me on paint for my home interior design project…read more The level of knowledge and customer service exceeded my expectations after having shopped at big box stores. During my most recent visit, I mentioned this to the store manager, Tyler, who was equally knowledgeable and friendly. They've earned my loyalty.

If you search for the phrase 'exceptional customer service' it will take you to Rooster Paint…read moreCenter in Cedar Park. It does not get any better than this. Retail store - Take note. This is how it is done.

Outstanding service and value. Wondering why we didn't do this years ago…read more Miles Click was exceptionally helpful.

This fancy-pants "nursery" in North Austin offers financing for your project (or partners with…read moresomeone who does). That should tell you: it's looking for customers with fat wallets. I asked if they were a native plant nursery on the phone and the salesman responded "we guarantee all our plants, so we wouldn't be doing that for plants that won't grow well here." NOTE: That is not an affirmative answer--it's an evasion. Selection is limited to medium to large containers, and well-established trees in MASSIVE containers (those certainly require delivery, I'm thinking). No seedlings or small containers, that I could see. This was a huge disappointment, since I was led to believe I was going to a native plant nursery, and that I would be offered assistance and advice. Neither turned out to be true. This nursery really wants you to buy into letting THEM do the work for your "project," from design to installation to maintenance. If you've got unlimited cash to burn and you want to pay them to maintain their work, go for it! This doesn't feel like a place where you can come as a gardening novice and get advice and ideas--what you're going to get (assuming that someone decides to speak to you while you're there--someone did speak to me in fact, to tell me nicely to move out of the way) is an upsell--or a brush-off, if you're deemed too small-fry to waste their time with you. Of course this impression is formed by a few minutes on the phone where the SALESMAN (not gardener, not plant expert) encouraged me to bring in photos of my yard so they could help with the design, followed by an excited trip to the nursery, and discovering that what's here is mostly large containers, lots of very large trees (get three large trees for only $10,000!), and lots of (I think) non-natives. Don't come here if you want to learn how to do things yourself. If you want full sized trees to plop into the ground and someone to do the work of maintaining them, or you really like the idea of financing an instantly landscaped yard without having to do anything but open your wallet or going into substantial debt--then Moon Valley may be just the place for you.