No prices on any of their products makes it a guessing game to shop here. The clerk didn't seem to…read morecare to help when I asked. I'll go to Sherman Williams around the corner.

Amazing experience, everyone was really helpful. Katherine took the time to talk through the…read morevarious paint options, gave recommendations, referrals to local painters, and were really kind and knowledgeable about the products and the industry. Left the store with some samples. Have not picked colors for our walls and trim yet but will definitely be coming back here for input and to buy paint if we end up using BM colors.

PPG Paints fo' life, amiright??? (#iykyk) PPG Paints is a…read morecontractor shop, however, they have paint available for residential purposes as well. We've been considering repainting our bedroom because, ew to white walls (SO basic & boring). Narrowed my initial 17 color selections down to 4. I am sure the folks at PPG thought I was a maniac going home with so many swatches, lol. Nonetheless, we're down to the 4 choices and swung by today to get the colors in actual paint form. Going to be painting some small test squares on one of the bedroom walls. Anyhoo, I ramble because it's important to know the type of customer the employees were dealing with and how their assistance and service impacted the visits. Extremely professional (these guys know their stuff and have great taste on top of that), friendly, and helpful in making my choices. It was absolutely the right decision to stick with a company I know and trust. Thanks for the help, PPG!

Jeff gave me free a free pint of whiskers touch up paint that came from a broken 5 gallon bucket of…read morewhiskers paint! This location is the industrial contractor location but they do sell to residential. Even at the residential stores, whiskers only comes in the 5 gallon jugs, unless you want it custom mixed.

EVERY Employee, product & location is up to speed, on ALL levels. I recommend Clements to ALL…read morePeople, EVERY day/night...

There are some really nice people that work at this store. I have been coming here for about eight…read moreyears... Ever since we moved to Austin. I have never had to return anything until today. All I will say is this: when a store associate recommends a product and it does not work properly, the company should stand behind the product and make it right. Clement's Paint Downtown did not make it right from my perspective, so I will not be back.

The guy that "helped me". Was obviously new and had a bad cold. The new to the job I respect…read more But... I waisted 30 minutes trying to get just a few simple questions answered. There were several employees in the small store in the back that were of zero help. He would go ask the manager a question and come back to me without a clue. I was looking forward to trying the Aura but noway would I do business with Clements after the experience I had. Headed to Sherwin Williams.

Clement's paint store is Benjamin Moore with a new name, just FYI. So they have all of the Benjamin…read moreMoore colors and also give contractors a discount. This store is pretty large and they have an especially good selection of paints and accessories. They also have an incredibly attentive and helpful staff. Two employees there are paint match experts, and will do a match that is as close as you can get to exact if you give them a couple of hours. I needed something quickly since the contractors were at my house waiting, and he used the computer to get a color match that convinced me, at least, that it was perfect. So imo, even their quick match job is as good as that other paint store that covers the world. They're open 7-5:30 M-S and closed Sunday at this location. Parking is available in the adjacent lot. Time to break out that honey do list and get cracking.

Ladies, you will be man-splained to here. Just wanted some Cabinet paint,…read moreLeft with nothing and got some awesome paint at Lowe's.

My October included getting hit in the head and buying a house that needs some serious TLC, which…read moremay or may not be related incidents, but hey, I can always use the head injury as an excuse for taking on such a huge project. After visiting three other paint stores and not finding helpful advice or the right stain products I needed to get started, I was thrilled to find Rooster's Paint tucked away on 620. John was honest and helpful and set me up with some great products to stain and seal my front door. He also told me about a paint option, in case I didn't like the results. His advice was accurate and helpful, and not in the least condescending about my taking on a new (to me) and challenging project. While their prices are a little higher than the big box stores, the product quality and the expert advice makes it a worthwhile expenditure. They carry Old Masters stain, Benjamin Moore paints, and many other quality products in that small red building on 620. They aren't hawking a store brand, and these guys have experience using the products they carry. I took back almost everything I'd bought from other stores, and the results I got refinishing my front door prove that I made the right choice. Sanded, stained and sealed at a fraction of the cost of what a pro would charge, and contractors and neighbors keep telling me how great it looks. Will definitely be back when I get ready to tackle the cabinets and walls.

Every employee of this store provides exceptional customer service - that is why I have been using…read morethis paint center exclusively for several years now. Yesterday, Vince spent probably 45 minutes with me detailing exactly how to deal with my particular deck staining issues, explained in detail the difference in each product line, and even made paint stick samples so that I felt confident in my color choices. I am not someone who makes choices easily, I am always second-guessing myself, but I left completely confident that I had made the right choices and confident that I had the knowledge I needed to deal with the issues I was concerned about. Thanks Vince!

Tristan and Brittney were exceptional at advising me on paint for my home interior design project…read more The level of knowledge and customer service exceeded my expectations after having shopped at big box stores. During my most recent visit, I mentioned this to the store manager, Tyler, who was equally knowledgeable and friendly. They've earned my loyalty.

As a landlord , I have to make decisions about purchase orders for my property. I contacted…read moregrainger to get a quote on a case of freon and was told they could not give me a price because I was not a/c certified. I explained that I would be having my maintenance tech make the purchase and arrange delivery, that I was just confirming what company had the lowest price to expedite the process so that when he finished the job he was working on he would know where he was going to pick up the materials. I can understand not selling the products to unlicensed amateurs but not being able to quote a price to the person who has to make the decisions about where money is spent I promise you is a huge mistake.

Grainger did some soul searching or something because they are back! Needed a capacitor for an AC…read morecompressor. Called and talked to a very polite english speaking woman. They didn't have the exact part ,but she connected me with a technical expert that provided a compatible part. Who then connected me with the store to verify inventory and pull the part before I arrived at the store. Paid over the phone and the part was waiting for me. Back on the job site and part replaced before lunch was over. I am back to using Grainger as my first call.

I am a Texas teacher. Our retirement system is Texas Retirement System - TRS. The person who…read moreanswered the phone listened to my request for help and did not interrupt. He was so kind to tell me that he gets these sort of calls all the time and that it was no problem. Most people would have rushed a call - of which they get many - off the phone to get back to business. I appreciate the courtesy and customer service you offered to me! My daughter just moved to the area. If she ever needed any spray equipment repair, or knows someone who does, we're sending them your way.

My brother is a painter and I help him paint houses if my home repair job is slow…read more Last week, we were in the middle of a job and his paint sprayer lose pressure. We tried everything to fix it - the job was too big to use rollers and we needed the sprayer to finish on time. We said oh no! what are we going to do??? My brother had his sprayer fixed by EAH in Round Rock last time this happened but he had to wait for three weeks for it to be fixed and it cost too much money. It was 1 pm in the afternoon and we went to Sherwin Williams to ask if they know anybody who can fix it fast. They told us go to TRS - Ted's Repair Service because it is nearby here in Austin and they said maybe Ted can help us. Erica is the office lady at TRS and she is very nice. She told us they have alot of repair customers and can't fix it for one or two weeks. OH NO!!!!!!! :-( We told Erica that we really needed it fixed today. She said she wants to help us and she asked if we could pay a little more for them to fix it today. We said YES! PLEASE! we need it fixed FAST so we can finish the job! She told us don't worry Ted will help us and she will call me after Ted looks at it. We were still worried that she would not call us and we will not finish painting on time but she was right we did not have to worry. She called us like 20 minutes after we dropped off the paint sprayer and told us that Ted can fix it and how much it will cost.. The repair was the same thing that EAH did last time and my brother thinks that EAH charged too much and probably didn't fix it right. Even though we paid more money to get it fixed faster at TRS they were STILL cheaper than EAH and they fixed it in 3 hours instead of 3 weeks. Erica called us back again like one hour later and said to come get the paint sprayer because Ted finished the repairs and it is ready. My brother very happy because we finished painting the house on time and the owners liked our paint job and they were happy too. We want to tell all of the painters if they don't know where to take their paint sprayers. You should take your sprayer to Ted's Repair Service. They are cheap. They are fast. They are nice and they helped us BIG TIME. They are in Austin if you are in Austin. Even if you are in Round Rock, you should go to Ted's Repair Service because they are the best.