Redecorating my home with updated fans times. Drove up to Lamps Plus on Research Blvd. The…read moregentleman looked at my room photos and measurements and helped me pick out exactly what was needed. Highly recommend you go to the store. They even helped me with bar stools!

Great choices on displayfor various types of outdoor and indoor lighting. Staff are friendly and…read morehelpful. We've shopped here numerous times and always have a good time looking around. Highly recommend!

Zero if I could. There could not be more rude people on the planet. The staff up front "helping"…read moreyou and the owner. I have been in there 3 times and I left 3 times wondering how they are still open. I custom ordered and paid for 2 lampshades, waited 3 1/2 months to receive them and they were the wrong shades. The staff was rude, as usual and the owner did not want to hear about it, just offered me a refund. Unfortunately for her, she did not know who she was dealing with and so far, about 300 people have already heard about this. Bad business! Coming from a small business owner, this woman has a lot to learn!! So rude, I will never return and I have heard other friends tell me the same. They also have had terrible experiences

The cutest little store. I stopped by to see if they had lighting fixtures to replace the ugly ones…read moremy home came with. Although they didn't have the exact size I need, one of the sales people was incredibly helpful and referred me to an emporium of a website. Most businesses won't refer to outside help so that was very gracious. Although on the pricier side, there is a well curated, high-quality selection.

When coming back from lunch we noticed RH Austin | The Gallery at the Domain Northside aka known as…read moreRestoration Hardware (RH). I am very familiar with this brand as it is very popular in Seattle, WA. I was very surprised to see a RH in Austin. We could not resist popping in for a short while. I am still in need of some bathroom items. Immediately, we noticed large chandeliers and furniture. I do not think these items were meant for a residential dwelling. It was nonetheless fascinating to peruse the store. Specifically, I was hoping to find bathroom accessories like cotton ball, Q-tip and toothbrush holders. Unfortunately, they did not have these items in store. We were greeted warmly and pointed to the part of the RH store we were most interested in seeing. Most of their bedding, sofas and drapes were in muted whites, beiges or off white. Off hand, I thought it would be the type of furniture and bedding Kim Kardashian would likely purchase. RH is not for the faint at heart with regard to price. Their pricing was a bit to rich for my blood. I do not remember RH being quite that expensive. They do have nice things.

1 star for a beautiful building and layout of furniture thats it. The rest.. don't waste your time…read moreor definitely NOT your money here. The vibes from most of the staff here... terrible. 0 stars for the snobbery and "we don't have time for you" attitude. The only person who seemed to want to earn my business in an honest and helpful way was the kind young gentleman greeter in the front. Like many other reviewers it just seems like the peeps here don't want to work or even look up and say Hi how are you. Basic retail sales 101. In college I worked part time at a high end furniture store. Customer service was #1 and constantly checked on. I was super excited to visit this flagship location and get some guidance in furnishing for some key statement pieces from here. That fell short real fast. We got "assigned" a gal who seemed very uninterested in helping us. She kept asking in a weird way if we were ready to buy and I was like I don't even know what you have nor sizes, costs. The vibes were very off putting like she had better places to go yet NO ONE else was in the store. The pieces we were looking at she gave no more info on what it is. What aesthetic we were going for. The salesmanship and sincerity was totally lacking. My hubs and I were pretty bummed about the experience here. We came home, visited our local store and immediately 3 people came up to greet us, ask if we had any q's. 1 salesperson drew up our space, told us options on how different table shapes would fit depending on 8-10 people sitting. Asked about the colors of our floors, chairs we were thinking of, rugs.. etc. We got more kindness and helpfulness out of the 15min at our local RH store than this place. We definitely WON'T be back here to waste our time or our hard earned money. Management needs to run a basic customer service session at this location.

I was walking past and wondered what the lone dark colored building was, and discovered it was a…read morefurniture place! At first look, it looks very high quality and very expensive. It's just 4 stories of different room ensembles throughout. Although I enjoyed browsing through and looking at everything, you can tell that some of these products are waaaaaay overpriced. They have some restrooms scattered throughout (beautiful, large, clean, gender-neutral) as well as a room(?)/area of rugs that you can take a look at. There's another separate area with towels and linens if you'd like to take a look at the colors and such. The highest floor has a balcony area setup for you to look at patio furniture and etc and it's so beautiful up there! It has a great view as well. Low-key felt like I was going through a high-end IKEA. Great because workers werent harrassing or too questioning/judgey like some places may be.

Furniture looks upscale, however upon closer inspection you can see that not all of it is high…read morequality. Store is laid out well and has lots of trendy pieces for virtually every room in your house. Almost all of the furniture is available in a multitude of fabrics and leather, so you can create your own look.

We used Ferguson for all the appliances in our new home. Our sales person was great but the service…read moresince installation has been horrible!! They've been out to fix our Scotsman ice maker 4 times and then tried replacing it with a 2023 model that was leaking refrigerant! Our Lynx grill hasn't worked since we moved in 4 months ago. They continue to send people to repair it and it still isn't working!! I would NEVER use them again!!! We've been our home for 4 months and don't have an ice maker or a grill!

Home projects are never easy. We purchased a home and wanted to get a replacement bathroom…read morefixture. Luckily, Ferguson stocked the brand and the exact model that we have. We're also looking to replace the kitchen stove with an induction and Ferguson does have a contractor that works for them and will be out to measure the space to see if we can make it bigger to accommodate the larger stove top with down draft vent. Lots to look at, lots to choose from, guidance from the staff is also a plus as they're very well versed on all their products.

Great selections for good value! They had to order my…read morefixtures and they came in two weeks just as I was told! I will shop here again!

Purchased a dining room light and had our contractor install it. Did not inspect the box upon…read morepurchase. After the installation, we noticed that the shade was damaged and the fixture was a whole bubble off level. Upon closer inspection, the box had been damaged and repaired before it left the store. After some wrangling, the store agreed to return the product to supplier. Problem is who is going to remove the damaged light and reinstall the replacement light? Texas Bright said that it was not their responsibility for any removal nor re-installation of a replacement light. Texas Bright said that once the light leaves the store, it is the customer's responsibility. I have been a customer since 2007 and spent thousands of dollars. I will never set foot in their establishment again and I intend to inform our decorator. The staff exhibit an attitude and customer service is minimal at best. For a few hundred dollars, they have lost a long time customer and all the people I will tell. Medicarebill

If you need lights or fans, this is the place to find them. Nice people too…read more They warranty what they sell.

Amy was helpful in researching exactly what I needed! Beautiful store with wide variety of…read morequality lighting knobs ,cabinet hardware and specialty lighting!

What a great experience. Met the owner and they fixed my lamp on the spot since I live almost an…read morehour away. So nice. Great customer service. Great experience!

Was told it would be a month, which it was. They repaired an OLD, three light, desk lamp. When it…read morewas returned I noticed they had protected the threads on the shade riser with a nut and washer that held the riser in place. Four stars!