While the major portion of our bathroom remodel is officially complete, we did decide to make some small changes. We swapped out our existing chrome faucets for gold hardware, and the difference is night and day. The previous faucets had a very sleek, almost Star Trek-ish look (a fun nod to my hubby, who is a serious sci‑fi fan), but they no longer fit the direction the bathroom was taking. Once the rest of the space came together, it was clear the chrome felt out of place. The new gold faucets align beautifully with the overall design and add warmth and elegance to the room. They tie everything together in a way the chrome simply couldn't. What felt like a small change ended up making a big visual impact, elevating the finished space and giving it a more cohesive, intentional look. If you're on the fence about switching hardware finishes, this is proof that even after the "big" remodel work is done, thoughtful finishing touches can truly transform the final result. The faucets were priced competitively. Many thanks to folks at Tri-Supply! read more

They tried harder. Try-Supply has been in contact multiple times since the day of posting the prior review, and they just replaced the defective part for holding the grill cover. What took so long was figuring out and getting the correct part from Whirlpool/KitchenAid. Try-Supply has been nothing but apologetic about our experience. So much so and they've tried so hard that they would again be our first for buying new appliances. I don't know what went wrong before, but their recovery has been great. Thank you for caring and getting it done! read more

Tri-Supply - Dangerously sharp edge - Appliances Near Me - Austin, Texas

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If you want a one-stop showroom for appliances, lockets, lighting, ceiling fans, doors, windows, outdoor grills, patio furniture, look no farther than Tri-Supply. I was literally wowed when I walked into their showroom last Saturday. It was a mecca for everything home. Honesty, if you can't find it here, I don't know where you can. The only quibbles I have is that they do have departments and specialists for each department. I worked with Aaron in appliances but he could not help me with anything other than appliances. I also spoke with Kelly the day before by phone--both extremely pleasant to work with. Their computer system is not tied into their floor inventory, and apparently hard for even their staff to navigate, making identification of available stock on floor challenging without eyes on. Their desk phones are not wireless, so checking on an item on the floor means holding or calling back from cellular. This is a small, family-owned business. Now that Harway is no longer family owned and a part of the Ferguson brand, the choices for shopping local are dwindling. But don't let family-owned mean expensive. They price match with big box and offer much better service to compete strongly. Although I did not buy that day, I have them in mind for a couple of items. Recommended. Five stars. read more

After much diddling around, finally decided we needed a new ceiling fan in our living room. Our hunter was really getting up there in age, the light no longer worked and I was being honey badgered out the whazoo. We had our kitchen recently remodeled so I called my contractor and asked where he would go. Immediately, he said Tri-Supply and they are in our hood. They actually were just a couple miles down the road. I hit up their website and good grief, they have a huge inventory of stuff as well as ceiling fans. I thought back how the misses and I were staring up at the ceiling of some fans at the local Lowes and trying to figure out what we needed. Ha.. yeah, this ain't your parent Lowes, just saying. Upon arrival, we were greeted and asked if there was anything we were looking for. We mentioned ceiling fans and they pointed us in the direction where they lived. Nikki, was with customers, which was fine since it gave us an opportunity to look at all the fans they had. The assortment and price range was off the hook. These were just the ones they had mounted. There were fans of all different sizes, shapes, colours and price range. Nikki got free and asked us what we were looking for in size and where was the fan going to live. Suzie had some specific requests. Remote Control and a light fixture, which could be dimmed. I had spotted a very interesting fan, bronze in colour and the blades reminded me of a twisted bit of flat noodle. Right? Very unique. The brand was MinkaAire and we viewed the options on the computer with Nikki. We got the size we wanted and all the requirements that made Ms Suzie happy. The next bit was easy since Nikki did the rest. We elected to pick up the fan once it arrived at Tri-Supply and that was that! Nikki was very personable and helpful, never pushy or salesy. That was a win. On our way out we checked out all the stuff they had. Got some ideas regarding perhaps a wine cooler as well as appliances for when ours die. Even when we were pointing and looking things, the team was there to answer questions, price points and not following us around like a puppy. A week later I think, we got the call the fan was in and it was an easy pick up and go. The fan is brilliant and as complex as the fan seemed to be, our contractor put it up without any issues. It fits our decor perfectly and works like a charm. Definitely will be back for housing things in the future. read more

I have attempted to do business with this company 2 times, one for $40,000 dollars worth of appliances and most recently to order hardware for our new house build. On both occasions I have had to call the sales people back because they do not respond in the time period they set. There seems to be no sense of urgency. They must cater to contractors. read more

Lysa is one of the best employees and the place was 10/10. They gave me snacks. Very nice people

Our experience at Tri Supply started out very well. The showroom is nicely laid out and the selection is good without being overwhelming. The lighting representative was very helpful with picking out our lighting and fans across multiple bathrooms. The plumbing representative helped pick out all our bathroom fixtures and knobs/pulls efficiently. This is where our good experience ended. We waited a couple weeks and never heard back from the plumbing representative and then found out she was on vacation and our order was no where to be found. She lost our order and we had to go back another day to make sure all the items were correct again. Then there were delays getting the order which delayed our project. Our contractor noted to us that the plumbing representative at Tri Supply was quite rude to their staff when they pointed out there were missing items while picking up the order. She also refused to give our contractor specific color codes on the gold fixtures so he could find a matching drain for the showers. The contractor and I have up and just orders on Home Depot and found a good match. When it came time to install we figured out that the tub filler was just too big for the room and wished to return it. Again the plumbing representative was very rude and insisted only 50% of the cost would be refunded because it was a "specialty item" even though they had the item on their showroom floor. She also recommended we mount a giant rain shower head on the wall with a 2.5" shower arm. Which obviously looked ridiculous once we got it on the wall. The box from Pfister specifically said only for rain shower mounting. More wasted money due to poor guidance from Tri Supply. I ended up just eating the cost and ordering a new shower head from Home Depot since I knew Tri Supply wasn't going to make it right. I was quite annoyed with the poor customer service especially after losing our first order and having delays. (Apparently Tri Supply is not aware that I can buy everything I bought from them on Amazon or Home Depot/Lowe's for the same price within a few dollars and they will offer we a full refund) I assumed Tri Supply competed with superior customer service but that was not the case in our experience. We ended up adding another bathroom to the remodel after finishing the first 3 and we learned our lesson. We purchased all fixtures from Home Depot and Amazon instead due to better return policies and we felt burned by Tri Supply. My experience with the lightning department was much better throughout the project but unfortunately communication at the end was frustrating. We purchased 2 $800 ceiling fans. After installation 1 of them wobbles on medium to high speeds. The electrician noted there was a bent rod out of the box after he tested and inspected it. I contacted Tri Supply and they said they would take care of it by replacing the fan. After a month went by, I called again and they apologized that they forgot about me and assured me that they would order the new fan. It has been another 2 months now and I have heard nothing. To sum up our experience: Nice showroom but save yourself the frustration and make your actual purchases somewhere else. We have more remodels coming up, I wanted to like Tri Supply but they wasted my time, money, failed to make it right and even when they agreed to honor a warranty, they just ignored me afterwards. I could kee calling and complaining but at some point you realize that they do not care and just want you to go away. All I can do now is just not shop there any longer and recommend others avoid as well. Luckily we had an excellent experience with our contractor. read more

Great help from Anthony getting a last minute trim order together and cut down as I needed it. I've been using Tri-Supply for years but this is my first time working with Anthony. Pricing was great, service better and all in all a quick in and out. Thanks Anthony! read more

If you are in the market for top notched, huge variety of brand choices of the latest home remodel or replacement items...this IS the place for you. So impressive. Greeted at the front door, able to browse the massive store without being bothered. Questions answered when needed. They have everything from doors to full kitchen appliance lines...outdoor environments to drawer pulls. Quite an amazing one stop location. A plus!! read more

I wish there were more options for this type of store - because I feel forced to work with these people based on their wide selection. Not sure if all of the salespeople are like this, but working with Anthony was like pulling teeth. I was constantly hounding him to get me a quote so I could pay him. read more

Looking to redesign your space? Tri literally has erthang. Kitchen, bath, grilling, fixtures, doors, outdoor furniture, umbrellas. We spent over an hour just looking at everything. Pretty sure we are going to get a convection cooktop and over, plus matching microwave and refrigerator. It's nice to be able to see them all together in a realistic kitchen configuration. Giant place filled with great ideas to upgrade your living conditions. read more

They have Amazing products from no rot composite door frames and adjustable thresholds to bbq pits. If you love home and garden shows and home improvement stores, then you'll be in heaven. The show room is huge! They have unique and hard to find items, but it's very expensive. You'll find high quality products and what you need to do repairs at the same price as Home Depot and Lowe's except the customer service and knowledge about products and repairs is much better at Tri Supply. I'd say most of us can't afford the lighting, outdoor furniture, or doors, but it's fun to look and dream. It's located far south near the airport, has lots of parking, and everyone (employees and customers) wear masks. read more

Tri-Supply - Appliances Near Me - Austin, Texas

You wouldn't believe what you will find at Tri-supply. You would think that they were just for appliances or barbecue pits but you would be surprised. There is art hanging on the walls, and they have a fabulous selection of cabinet hardware. They always try to make their customers happy and they succeed! I go in this place even when I don't need a new sink or a new dishwasher! Connie G. read more

First off let me say the showroom is impressive and beautiful. We already had one big green egg grill and went to Tri Supply to purchase a Challenger grill table and a second big green egg. The purchase went smoothly and the problems started afterward. Because we already had the other grill we made sure to ask our sales person Nicky if the delivery people would put our other grill into the table with the grill we purchased and were assured that would be no issue. Because of Covid we were staying at our home in Houston and had planned a special trip back to the Pflugerville home to take delivery. The delivery guys showed up and the casters for the table were missing and they didn't put the grill in the table before they left. I called Nicky pretty irritated because for the money we spent, we expected a higher level of customer service. She told me the casters would have to be ordered and that when they came in Tri Supply would work on our schedule because of the mistake. Fast forward to the day the casters were in we were supposed to have delivery around 9-11 am. I called the store at noon, left a message that was never answered, called again at 1. I think they finally showed up at 3 and got the table put together properly with the grill. The delivery guys were fantastic and I attribute all the mistakes to management and the salesperson not following through. I spoke to the manager in Austin and all I got was excuses and sorry. Again, when you are spending money like that you expect more. If Nicky earned a commission on our sale, it sure wasn't earned. Severely disappointed and won't return or purchase from again.k read more

I recently bought a dishwasher from here. I worked with Aleigha and she was able to suggest a great model for what I was looking for and even matched a price I found online. Delivery was good, right to my door, and it arrived in perfect shape. The dishwasher is great and so was the service! read more

My Mom and I were on a budget for our project and the staff was incredibly helpful. They worked with us to find great products at reasonable prices. The selection was amazing-they have everything you need for a new home. read more

We built a new home in 2018 and try-supply provided the windows. Shortly after completion of the home, we had to have dual pane window replaced. Now we have multiple dual pane windows with leaks. We have been working with try-supply for months trying to get out "life time" warranty windows replaced. They sent out a team several months ago and then silence. We called them and nobody even knew about our claim, but they would call us back. They didn't. We contacted them yesterday and they promised to get back with us yesterday, they didn't....Lousy customer service and shoddy products...Stay away from this business. read more

I was referred to tri supply by a customer to match some trim. Anthony Rouly was the first person I saw when I walked in and greeted me very friendly and perused to help me match this 10+ year old trim. He quickly got to work and measured and lined up every bevel. He got the supplier on the phone and got my order in with a time line which was spot on and followed up with text and call communication. I've been coming here for the last three weeks and make sure he helps me every time! Extremely satisfied with this service! read more

They do sell to the public and no appointment is required, so they win points there. I was in search of home interior lighting options this week, and decided to check them out. The salesmen were friendly and he store is jam-packed with lighting, priced from reasonable to outrageous. I didn't find anything in stock that grabbed my fancy, sadly, so I ended up checking their website. Wow. They have an incredible array of special order lighting! Best of all, you don't have to work around their hours. If you have time to plan ahead on a project, you may want to check them out online. I haven't ordered anything yet, so I'll update if I do. read more

And ... we continue to wait. We ordered and paid in full for a GE Cafe Microwave Oven combination at the end of April. We were promised it by May 10. We hurried to prepare the cabinet, removed the old oven and gave it to a neighbor for use. Today, we learn it is on back order until mid-October. We understand all the delays within the industry and we were happy to hear as a volume dealer of Cafe our expectations were going to be surpassed; but now 6 weeks later - we could have ordered elsewhere and been busy cooking. Just frustrating, communications hasn't been Tri-Supply's strongest asset. read more

Wow, if your shopping for home remodel or decorating. And don't want 3 choices per style of lights as at the big stores. Or your Doing a full out door living and updating you bathroom, kitchen, doors and every drawer handle know to man. This is your place. Worth the drive for us to get exactly what were looking g for super helpful staff who helped navigate their massive online catalog read more

I created a Yelp account simply to leave this review. Tri-Supply was the worst company I've ever dealt with. Trust me, I'm not hard to work with, this was an issue of extreme incompetence. On August 10th we got our inspection report detailing the last items needed to finish our home project. Three windows were identified that needed to be tempered glass. Failure 1: Two of the three windows were originally ordered as tempered glass and were not installed as tempered glass as ordered. Failure 2: The third window was never identified as needing tempered glass upfront, so we happily paid $700 to get that taken care of. The three windows were measured and ordered with a two week turn around. Two weeks comes by, they replace the two windows and we are told they had the wrong dimensions on the third. We are told we'll receive a three week turnaround. Failure 3: Three weeks comes by, we're told they'll get the window installed on Friday, Oct 5th. We get an update on October 5th that they won't be able to make it till Monday, Oct 8th. We get an update on October 8th that they won't be able to make it until October 10th. October 10th comes by and we're told the only technician that's able to replace windows is unable to be at work because of medical issues. Oct 15th Tri Supply comes to the house again with a measuring tape, ensures us they'll be out to install the windows on Oct 16th. Failure 4: Oct 16th comes and we're told they don't replace windows that they didn't originally install. After months of "measuring" the windows and "reordering" the glass, I'm told that they can't do the job they happily took my money on months before. Never were we told that they couldn't do the job, until after 2 months and at least four visits to the house. The icing on the cake is the same day they tell me they can't do the work I paid for, I receive mail saying they'll put a lien on my home if I don't pay $300 owed for previous work. The previous work payment was pending the permit, that I am still awaiting, that has been significantly delayed due to Tri Supply's inability to do a job that they took upfront payment on two months prior. Words cannot convey how frustrating this has been for me or my pregnant wife. We're just looking to be finished with our remodel and Tri Supply has been a major roadblock to meet that goal. read more

After having a 1 star experience getting my Windows delivered, and fixing issues with the windows and parts, I am amending my review with and update because Chris B. with Tri-Supply has stepped up to the plate and made sure that the issues were escalated and addressed. but due to the 5 month long issue of getting the right windows and doors delivered and fixed limits my rating to a 3 star. read more

these yahoos don't seem to want to actually sell you anything. Every phone call is met with a helpful person that will gladly take your requirements down and say they will get bid drawn up and get back to you. That's where the crickets start chirping. wth guys!!!??? read more

I needed to find some matching baseboards for some home repairs, but the orange and blue big box home stores didn't have them. Eventually I was able to track down the manufacturer who told me that Tri Supply carried them, so I gave them a call to confirm. Tri Supply were familiar with the model number (B-MCOL314) instantly and looked in their computer system to confirm they had some. The response: "Well, it says we don't have any in stock, but I think that's incorrect. Can I get your contact information and call you back after I've checked the warehouse?" Tri Supply called back in about 15 minutes and let me know they did have them in stock despite what their computer system reported. It was really nice to have someone take time out of their day to help me get exactly what I needed. Tri Supply also cut the base boards and helped me load them in the car. They were quick so I didn't spend very much time in the store, but I'd definitely go back if I ever need to do more home upgrades/repairs. read more

We placed an order for new high end kitchen appliances with Tri supply. It was a mess from the start. It ended up delivery was rescheduled several times, the install was incomplete, we were lied to on numerous occasions by both tri supply and their sub contractor installation team. Their prices are literally the SAME, as other stores in Austin, they were the closest so we went with them. It was frustration from start to finish. Save yourself the aggravation and use someone else....anyone else. read more

After researching new washers and dryers for a while, TriSupply was the perfect place to go with all my questions. Laura was great, she walked me through everything! Ordered on Thursday and had them delivered on Tuesday. Great experience! I will definitely return to purchase some of the many other amazing items this location has to offer! read more

Our Big Green Egg needed a new nest and the folks at Tri-Supply had one in-stock (not an easy piece to get your hands on - usually requires an order).They also have loads of accessories for the Egg. The team was helpful, courteous and quick to help us find the right parts and accessories for our Egg, and they stayed a little late to help us. We ended up purchasing a few BGE accessories while there. read more

Tri-Supply - Appliances Near Me - Austin, Texas

When desiring to remodel our house, Laura Wright was helpful, insightful, and knowledgeable. She was able to give us the best options for our budget. She carefully explained delivery and installation to us. We are looking forward to working with her again. read more

A shout out to Aleigha in providing first class customer service on the purchase of our new washer and dryer. From the first phone call to timely followup, she made it very easy. Not only great customer service, but the best price in town! read more

I can't say enough good things about Tri-Supply! I needed a new back door with a dog door in it and didn't want to pay $500 at Home Depot. I went to Tri-Supply and was greeted by Chris. He showed me the door that they have with the dog door built in that runs around $400. I wasn't a huge fan of the dog door that came built in to the door, so he said we could order a door (at $300) and I could purchase and bring a dog door of my choice to have it installed. Definitely solved my problem at a fraction of what Home Depot wanted. Chris also communicated with the company that did the installation to make sure the door was cut to the exact measurements that I needed. SUPER HELPFUL. The door was delivered on schedule and was a perfect fit. Thanks Chris and Tri-Supply!! read more

Update: washer and dryer came. Installed with no problems. I did one load. The washer was super loud. Given everything that happened I had a suspicion it wasn't a new washer and dryer. Went online and contacted GE regarding serial number and year of manufacturing. The representative told me the washer and dryer were made on summer of 2016. I was never told by tri supply it was a 2 year old washer and dryer. It was sold to me as new. Once I contacted Laura and told her about my findings she told me they do tend to have outdated appliances but could give me an extended warranty (this was never offer initially as they didn't disclose it wasn't a new washer). At that point I asked for the washer and Dryer to be picked the next day and give me my full refund. They picked the washer and dryer the next day. Refund came by mail a week later but it wasn't the full amount. I had to contacted them again and my GF finally pick the rest of the refund at the office in cash. DO NOT BUY from this store, they lie and lie and never deliver on anything they promise. BTW Grant your apologies are empty, your business is to deceive customers. Tri supply has wasted so much of my time. I suspect they sell a lot of refurbished appliances as new, I luckily didn't fall for it. read more

Excellent place to find anything needed for new construction and remodeling....doors, lighting, trims, appliances, etc. They have better quality and unique items that Home Depot and Lowe's do not carry. Chris Bylsma was extremely knowledgeable and helpful!! read more

Tri Supply was recommended to me by a friend. I bought a grill I had been eyeing for a year from them as the price was fair and their reviews looked good. It was 2 weeks before Fathers' Day, and they had to order it (which I expected). I mentioned I would really like to have it installed by Fathers' Day as a surprise for my husband, and they said they would do what they could. It arrived 3 days before Fathers' Day and Kenny and Chris moved heaven and earth to get it installed in time! They called 3 different installers in addition to their regular installers. It didn't seem like it was going to work out, then Friday morning before Fathers' day weekend Chris called and he had somehow lined things up! They installed it swiftly and efficiently, and were very courteous and neat to boot. When my husband arrived home from work he couldn't believe it! He was so happy and pleased and surprised! We have already grilled on it and it worked great! Tri Supply - you have made our family very happy. Thank you so much! read more

I really like this showroom. Great selection of appliances, lighting fixtures, doors, and hardware. You have to patient though. Everything has to be ordered, and delivery takes time. read more

Love this place. GREAT inventory for your next home remodeling job. They carry many options(in stock or special order) for lighting, fans, doors, appliances, cabinet and door hardware, and more. It's a great place to buy, pricing is good, and quality will beat out the big box stores every time. I bought framed in solid wood doors for $135 each, when all I could get at the big box store was a hollow core door for $100. AMAZING. But even better than their inventory is their customer service. No matter who helps me, I get exemplary service, attention to detail, and great follow up. If you are looking for options for your next remodeling project, or items for your custom build, you will be glad you gave this place a chance. Ask for Chris or Juan...both are awesome. Tell them Reinae sent you! read more

Building a new house can be stressful. I went here and Greg Taylor saved the day helping us with ALL of our indoor and exterior lighting and fans. Talk about knowledge and amazing support! I highly recommend Tri-Supply to any of my family and friends. Everyone there is super friendly and are a pleasure to be around. They have everything you need for ANY home! read more

This place is great! As soon as you walk in they are welcoming and offer to help you. They have a big showroom with many products on display. They will walk around with you, answer any questions, go through product books, etc. I purchased a new front door from here and I will absolutely be back. read more

I have been shopping here for years now. They are a great home improvement store. Salespeople extremely friendly and helpful. Hard to find customer service like this. Definitely a place to come get your appliances lights door hardware etc. from. read more

We recently purchased a Big Green Egg from the South East Austin location. The staff at Tri Supply has been nothing but professional and helpful. I have returned to purchase accessories and the friendly staff have been open to answer my questions and assist in my selections. Avoid the big box stores and make your next purchase from these fine, friendly and helpful pros. Gary Gant read more