I bought a used electric smooth-top range from them 11 years. They delivered it, gave me a good…read moreprice, and a warranty. Eleven years later it's still going strong.

Horrible experience!! They sell defunct / non-functioning appliances and have zero intention of…read moretaking care of their customers! Stay away from these fraudsters!

I was directed to Appliances Now from Jason at Harway Appliances. If you need appliances literally…read moreNOW, this is the place! I could have not been happier with the entire process. I had a brand new washer, dryer and refrigerator delivered in just 2 days. Blair was extremely helpful from start to finish and delivery couldn't have been smoother. ALSO, my delivery window was short (grateful to not have it be 8-5!) and they called 30 minutes out. They did not damage my walls and they cleaned up. Skip the box stores and shop local!

Very happy with the new LG refrigerator we bought from Appliances Now! But even more impressed by…read moredelivery and installation. Farbod and Steven tried several different ways to wrestle the fridge down our narrow stairs (with 90-degree turn), finally had to take it apart and reassemble it in our kitchen. The whole time they were apologetic, cheerful and determined to get it done. Superb dedication to customer service - much appreciated.

Took my money for parts he was supposed to order and labor but never returned to do the work…read more One excuse after another. Never got my money back either. $140.

Ron's Appliance responded online very quickly to my initial requests. His questions and…read morestraightforward responses were concise. Ultimately he discovered that a replacement would likely be better than the cost of repairing with unavailable new parts. No actual work performed but my interaction with him does encourage me to do business with him in the future.

Our GE washing machine stopped in the middle of a cycle. I did my own research, watched YouTube…read morevideos and even called GE Help Line directly (no help there). Called Four Needs and started planning to visit Lowe's to buy a new washing machine. Made the call on Thursday evening and on Homero arrived Friday morning. Within 15 minutes he determined there was a clogged drain pipe (I had checked the drain yesterday, per YouTube). A small sock had gotten sucked in. He was able to suck the water out of the machine, unclog the drain and I was washing the next load. $150 - and didn't need a new machine! Homero is the best! Thank you!

Started off great with the technician he sent to inspect the problem. I have sent a few messages…read moreresponding to his initial bid that he sent, but he hasn't responded to them with a yes, no, or anything. This review is fairly earned based on the lack of response, so I'm purely writing based on that. If they can show where they responded, happy to take it down.

I wish I had found Aleman Appliance sooner! After my old fridge went out, I bought a cheap one off…read morecraigslist - uh-oh. It busted within 2 weeks and I was left with not one, but two unworking fridges in my house and a lot of spoiled food. I couldn't afford to purchase a new one, but felt hesitant about casting my dice into craigslist again. A friend recommended Aleman Appliance to me, and since I live 3 blocks away, I went over right away. The guy at the front gave me a sly smile when I told him I wanted a cheap, top-freezer fridge - but he led me right to my options, haggled with me successfully, and sealed the deal. This is a really great place for feeling like you're getting a deal - the salesman had a kind, honest vibe about him, but the place is just a huge warehouse with NOTHING fancy goin on, so you definitely get a little of that buying-speakers-out-of-the-back-of-a-dude's-truck excitement without actually, you know, buying stolen speakers. They take all sorts of credit cards, and sent two nice young men over to deliver my fridge the same day - for free! They also took my TWO broken fridges away for free at the same time, awesome. They offer a 90-day parts & labor guarantee, and a one-year free labor guarantee, so you can feel a little safer about buying a used appliance. I'll definitely be back there when it comes time to replace my washer and dryer! Thanks guys!

Do NOT EVER EVER EVER buy ANYTHING from these guys. They will sell something that might work for…read more2 or 3 months. When it stops working and you try to take advantage of the fake "warranty" they will take DAYS to come and lie about when. You will take 3 or 4 days off work to wait and they will never show. They will PROMISE to send someone first thing in the morning and you will wait. You will not take a shower or leave the house to go anywhere in case they come. You will be VERY HUNGRY and your boss will be angry but that's just too bad. Because if you leave and miss them you will have to wait another week to MAYBE have them show. I bought a $500 fridge in April of 2013. In 9 months they've had to fix it 3 times. Each time it cost around $100 (they say there is a warranty but they still charge $65 for the service call and more for parts). On Tuesday it went out again. I lost $250 of meat, cheese, milk, fish, condiments, juice, ice cream....everything I'd bought for the week. I spent hours cleaning up the mess. I called them over and over again - 15 times in 3 days. Finally they PROMISED to come first thing Saturday. It's afternoon on Saturday and they are not here and are not answering the phone, I have no fridge, and no money to buy another fridge. And I'm afraid to leave the house in case they do actually decide to come because at least it might be only $65 instead of a new fridge. Soooooo $500 for the fridge. Approximately $300 for repeated "repairs". Approximately $500 in lost food. Uncountable number of hours of frustration.

PROS: (1) Some of…read morethe deals are great. (2) 3 month warranty (3) Warranty actually works, at least for me. I've called, they came quickly. (4) They also repair for hire even if you didn't buy from them. CONS: (1) Prices not marked anywhere. You have to ask about the price for each and every unit on the floor. (2) Some units are overpriced. It's up to you to figure out whether the price is right. Help figuring: Figure a new appliance will last about 12 years. If it costs $500 new, that's $42 per year of life. So an appliance that's 7 years old should be worth 5 x $42 = $210. But the 7-year-old fridges I saw at 3PA that would be $500 new are priced around $300, and are all banged up, and come with only a 3mo. warranty vs. 1Y new. So, those fridges weren't a good deal, at least when I went, but the price on the range I bought was fantastic. YMMV.

I bought a washer and dryer and gave them an additional dryer for them to repair and resell about 3…read moreyears ago. 4 weeks ago the dryer shorted out (would run but not heat) I called them to come repair and PAID repair fee. Repair man said it was because it was tucked too close to the wall and melted t something/caused a short 2 weeks ago the dryer went out again, repair man said it was due to not cleaning lint trap (we clean lint trap all the time) he repaired,I PAID additional repair fee, it worked for 2 cycles, same problem. (Cost of repairs alone is already more than I paid for the dryer) I called and asked that they replace the dryer because clearly there was something else going on and I have already paid the cost of a replacement dryer. Manager said he would talk to the boss and they agreed to replace. After the delivery and replacement the delivery guy returns and says we owe $75 for the replacement. This wasn't told to us in advance and I had already paid more than enough to have a working dryer. Will not be using again. They had a repeat customer that would have continued using them. Now they don't have a customer at all.

This appliance repair shop is the best. I think the technician's name is Ryan. In any case he was…read moresuper knowledgeable and helpful in letting me know my washer was toast and would be best to replace instead of repairing it. My washer was under warranty and I appreciate him being candid with me and not trying to sell me on an expensive repair. I called and he came out the next day and submitted the claim for me to get it worked out. They have in stock a bunch of parts, so if you're fortunate to need a replacement part, they may have it immediately and you won't have to wait for it to be ordered. I've also used them for other appliances and every time I've been very satisfied. They're efficient and skilled and it's a small shop, so you talk to a real person and a short turnaround for a service appointment.

Ryan diagnosed our washer's problem and ordered the necessary part. The part arrived and was…read moreinstalled 4 days later. The repair cost was much less than a replacement. Ryan is a friendly guy and very experienced in appliance repair. We have used All Appliance Parts in the past and will do so again for any future appliance repairs. Highly recommend.

Prompt response time, good service with warranty for 3 months if something breaks. Would recommend.read more

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker