I am a young mom, and moved to our own place with my partner, that had no wager or dryer, I was so stressed! Washing clothes by hand for the first few months due to not having credit and assuming (albertos's appliances) would been high credit to be financed I didn't even bother, until i finally said "what the heck, you can't lose from trying" so I did just that I called and asked what's the requirements for getting a washer and dryer set though financing, and said "we go though credit, but we also get people accepted who have 0 credit" I was still is disbelief thinking i wouldn't get any money financed..... AND boom I was accepted for 2,700$ in financing! I was in such shock, I went to there store of Todd road, picked out the set I wanted and they delivered to my home the same week of for a 50$ and that included installing and delivery! (I did had to buy the equipment to stack the washer and dryer separately on Amazon) I also put a down payment which wasn't necessary. But thanks to this company I was able to do everything is such an easy process! With 30 day repair warranty for a used washer and dryer! (I do recommend having some money down due to the high interest rate after the 3/4 months pay period.) 10/10 would recommend this company and I will be coming back for future purchases. Washer set was 600$ read more

Alberto's Appliances - Washer set - Appliances & Repair Near Me - Austin, Texas

DO NOT BUY FROM ALBERTO'S. I am on my second washing machine from them (the first one broke and flooded my apartment). After sending someone out to fix the broken 1st machine, it still didn't work. They delivered a second machine that ALSO does not work. When I expressed my disappointment to them, I was told "Well, they are refurbished machines." Okayyyy so the business model is selling broken machines? Never again. Stay away at all cost. read more

Needed a replacement for my Washer and got lucky and found an identical model at Alberto's Appliances. Michael was the representative that helped me and the entire process was seamless. I highly recommend and will be using them going forward. read more

The best stove I have ever owned for only $350. Seriously, for less the half the price new but it looked new. I bought it a year ago and it still works perfect. I am going to buy a washer and dryer next. read more

I went by to get a washer and dryer set, and they had great prices! They didn't try to pressure me into spending more than I wanted, which I really appreciated. They have a very convenient delivery range (20 miles) and were able to do next-day delivery for me. They didn't specify a delivery time (they mentioned I could schedule if needed, but I didn't), so they just called me before heading over. The install went pretty smoothly! They brought it up to the second floor for a $40 charge and installed it quickly. They tested it to make sure everything was working and reminded me to call if I run into any problems before the warranty ends (45 days for my set). read more

When we moved to a new rental, we were in need of a nice, affordable, and functional electric washer and dryer. I reviewed quite a few used vendors and found wonderful Yelp reviews for Alberto's Appliances. These reviews did not disappoint! Alberto's is seriously great. You will drive over to their location near the airport, and they have a large warehouse full of available washer and dryers. Their repair shop is also in the back. They have a large selection, and they sell both gas and electric options. A lot of their options are "name brands," as well as many different assortments, colors, and qualities. You can buy sets (like we did), or you can buy singles for some items. Elda helped us look at the selections, and she was incredibly helpful and patient as we looked at multiple options. There were so many good choices it actually took us two trips to decide. She gave us great advice, helped look up information on the computer, and gave us space to search. Within their delivery radius, delivery and install was included. Jairo and his team delivered our units in the delivery window. They did great and were careful taking the units off the truck and installing them. We had some initial issue with the dryer not fully drying, but Luis came and took a look at it. He helped us re-arrange the vent and also recommended our landlord clean out the vent as well. So far, so good. Thanks, Elda, for all of your help. Go check out Alberto's! You will not be disappointed. Ellos hablan Español tambien. read more

Alberto's Appliances - Delivered our washer dryer and connected it for us - Appliances & Repair Near Me - Austin, Texas

I've bought two sets from here (the first set I left with my sister when I moved out). The second set I had an issue with the dryer and they came out right away and fixed the issue. Will always come back here for a great deal and excellent customer service. read more

Gentle Readers, you shall be relieved to know this will be short and sweet: Alberto's Appliances is simply the BEST in Texas. The END. For those of you who are enjoying insomnia with nothing better to do on a Monday morning than "surf" the web: You may purchase from Alberto's Appliances with ABSOLUTE ASSURANCE YOU WILL receive a quality "moooocheeeen." I purchased a clothe washer from Alberto's Appliances some seven weeks ago. The experience was nothing short of "excelente." First, I looked up "used clothe washer" in Google Chrome (today's functional equivalent of yesteryear's YellowPages. Thankfully, Alberto's Appliances came up among the top offerings. The name "Alberto's Appliance RESONATED with me; it wasn't some BS name like "AAAAAA Auger," making a pathetic attempt to achieve "top billing" through the a silly "alphabetic trick." I called; someone with a VERY pleasant female voice answered and matter-of-factly answered all my questions and gave me general instruction on how to get to "Alberto's Appliances. My GPS did the rest. Soon my assistant and I were off to the races,using the GPS on my Android "device." Although she was on the phone when we arrived, the person at the desk motioned she'd attend to us just as soon as she wrapped up her phone conversation. Before long a handsome, middle-aged Hispanic male came out of the ware-room to "greet" us; he escorted us through Alberto's Appliance "showroom." From the outside, the warehouse appeared just a bit shabby; but, THE MERCHANDISE in than small, long, narrow and enclosed ware-room was ANYTHING but. For all you "tree-huggers" out there, you'll be consoled in knowing Alberto's Appliance is doing more than its fair share along the lines of "SAVING THE PLANET." Alberto's Appliance, to my knowledge, sells used and "refurbished" clothe washers and dryers (which would otherwise end up in a landfill, or on your neighbor's "Billy Bob's" front yard/porch, etc., etc.). The afore-mentioned gentlemen with Alberto's Appliance escorted us through Alberto's Appliances "show-room floor," matter-of-factly explaining the pro's and con's of "dis" and "dat" MOOOCHEEEEENE. I made my selection; and, asked to speak with the "owner." The hispanic gentleman politely answered, "I'm Albert." It was at this time I made my usual trite/thread-worn pitch: "Hello. I'[m so and so with so and so tax service, have you filed your tax returns for 2022, yet?" (As some of you know, I am the BEST LAWYER IN TEXAS, bar none (currently of some BS Administrative Suspention). I do tax/bankruptcy litigation, and a little immigration law. also. I'm a ONE-MAN/ONE-WOMAN show. My wife's my secretary and my office consists of one half of our living room. My wife, MDLADO and I are strong adherents to the ABC "principle." Always Be Selling (this is how I "snare" 80% of my clients.). Back to Alberto's Appliance. The clothe washer I purchased from Alberto's Appliances purrs like a kitten sleeping in a soft and warm wicker basket, cushion-lined pet bed from Pets-R-Us; but, attacks dirt, grease and grime on clothe like a Puma who's hungry for some "Jack rabbit slim. Do yourself a favor when in the market for a GENTLY USED CLOTHE WASHER/DRYER, check out Alberto's Appliances FIRST; tell him "El Martillo" sent you. Over and out. Godbless and GodSpeed. co P.S. If you have anything "negative" to write about Alberto's Appliance, you "jest" might be a "Karen." read more

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They came out to the house and repaired our washer without any problems and in fact the technician cleaned the floor under and around the washing machine, a treat for my wife. Thank you for your patience and repairs. read more

Amazing selection. Great prices. Awesome customer service. Not pushy at all about purchasing any of their stuff. Would 100% buy from them again. Oh & their delivery is fast & on the timeline they give you. read more

The beat place to get used appliances in austin and surrounding communities. Give them a call

Louise provided great, friendly service at Alberto's! He had all the information we needed to make a choice on a washer and dryer. We're very happy with our purchase. The price was great and installation was quick and easy. Highly recommend this spot for your future appliance purchase. read more

Hard to find, customer service friendly. Worked with rebecca and she was great. Install and delivery is included - which is why I used this Service. I also bought a washing machine from them last year and worked incredible. (I chose to leave it at the rental home and get new set though) Basically this is a warehouse setting w options to choose from - everything redone, lots of older washer and dryer for $ 2-400. I really appreciate being able to have a new to me washer dryer in my home for around $400. The lowest price for lowest brand washer in Home Depot was Around the same price. In my opinion this place is a gem and so thankful to get a deal on appliances, thanks!! read more

Alberto's Appliances - Appliances & Repair Near Me - Austin, Texas

Already bought 3 used appliances within the last two years. Helpful staff, good quality used appliances, prompt delivery and prompt service when needed read more

Highly recommend, hot a washer & dryer a few months ago and they've been working great, the sales staff is helpful but not pushy. I did have to go back to replace a leaky water line but they were quick, friendly & helpful with that too. read more

Great place to buy affordable, used washers and dryers. Purchased a Whirlpool W/D set for a fraction of the cost of buying new. Washer and dryer are in great shape and work like new (note: the business includes a 45-day warranty on W/D in case there are any issues). Michael helped us in the store and did a good job answering all our questions and addressing our concerns. Delivery team who installed the washer / dryer were extremely careful and detail oriented, making sure nothing in our home was dinged or scratched. Great experience. read more

Based on favorable reviews, I recently purchased a washer dryer set and had it delivered. They installed them backwards and created a very difficult problem where the doors open against each other. Also, they damaged the door leading to the laundry room. I called about having them come out to fix it and was told it would cost me an additional fee. Very disappointed and will try and relocate the units myself at great difficulty. I will also need to pay someone to fix the door they damaged as this is a rental. Cannot recommend them. read more

Used appliances from this trusted store is a SMART, ECONOMICAL decision. Congrats if you do so. Bought a used, name brand washer & dryer with a couple scratches. They delivered (if first floor, no stairs) -- No extra charge in like a 20 mile radius! -- and installed. So easy. They work great. Saved so much money compared to new items on sale. I think they have some new appliances with scratches and dents too. read more

I would highly recommend Alberto's Appliances. Everyone there is very friendly and helpful including the delivery guys! It was such an easy transaction and I am very happy with my "new" washing machine! read more

Cada vez que yo llamo para servicio , dan un excelente servicio son muy amables y me gusta hablarle Alberto's Aplainces soy una cliente por muchos años . Nancy Sánchez read more

We purchased a washer and dryer from Alberto's for about half the price of a new set. If you don't mind scratch and dent (all of which were well documented before we purchased) then it's a great option. Delivery happened pretty quickly and the people who came to set up the washer and dryer were great. read more

Terrible service. Our ice maker was broken right away. It took them almost 2 months to send someone out, this was back in December. Guy shows up at 9am as I'm walking out the door, no appointment no notice. Guy tells me : I'll bring you a new ice maker back next week. It's been 4 months now..still no ice maker. I call and ask what's up. They tell me they'll call with an appointment. Their version of calling for an appointment is leaving a voicemail at 6pm at night saying "we'll be there at 2pm tomorrow". How about "will this time work for you?" None of that. As I sit here today waiting for 2pm to roll around I'm already dreading it. Update! I really wish I could leave negative stars. On the day of the appointment I posted this review after they were late for the appointment THEY scheduled and lied about it. Shortly after 2pm a person that could barely speak English called and told me that if I didn't take this review down they wouldn't honor the warranty they promise. I told him I wasn't removing an honest review and he told me "no service" and slammed the phone down. Great customer service guys! read more

We hated our washer! We had to turn the dial with a pair of pliers. It would get stuck at the rinse cycle and we would have to manually turn it back around to fill up again so we could get to the middle of the rinse cycle and it could continue. the valve got stuck and we could only wash clothes on cold. We had it up to our fill line line with this thing!!! For Valentines day, we decided to give each other the gift of a washer that worked. Our POS washer was from Craigslist. We weren't going through that agitation again. We didn't want to get soaked, so we turned to Yelp. We cycled through all the places that were already known for putting you through the wringer. Alberto's was in our part of town and had stain-free reviews. We felt the Tide had changed for us. Nothing ventured, nothing Gained. We were All in. We Boldly took a spin over to Alberto's on a Saturday morning and picked out a washer. The gentleman who helped us was kind, friendly, and knowledgeable about the inventory in every capacity. He informed us of their 30 day warranty and lifetime free labor on repairs. We felt we received a fair value and it was delivered and hooked up that afternoon. They even Wisked the old one off for us. We Cheered as we watched it fade away in the distance... read more

Alberto's Appliances - Happiness is.....a working washer! - Appliances & Repair Near Me - Austin, Texas

Picked up a Kenmore washer and dryer from Alberto's Appliances for almost a 1/3 of the cost of a brand new set (to be fair, the models I picked out were about 10 years old, but they work perfectly fine). Complementary delivery was definitely a plus considering I'm in north central Austin and they are in south east Austin. Luis and Arthur were great guys to deal with. They were straightforward regarding the history and quality of the units and pricing. They also did not try to up-sell me anything. The only unexpected thing was their facility/showroom is a barn behind a house in a residential neighborhood. Oh, and they don't take credit cards so I had to make an unexpected run to the bank to get a check. Relatively minor issues, but I'm happy with my purchase and experience. read more

Alberto's Appliances - One of the older sets, but they work fine. I had to swap the swing direction of the dryer door, but that's easy. - Appliances & Repair Near Me - Austin, Texas

I am so happy with our experience here. We went in, chose the best washer/dryer set for us within our price range, scheduled our delivery time, and paid within fifteen minutes. Everyone was so nice and helpful. On the day of delivery, they called 45 minutes before arriving. They were quick and very nice! The washer and dryer set arrived extremely clean and sanitized! Very happy overall so far! read more

Alberto's Appliances - Washer - Appliances & Repair Near Me - Austin, Texas

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Bought a washer and dryer set from them four years ago and they're still going strong. Other than having to replace a heating element on the dryer (something Samsung dryers are notorious for), they've been rock solid. When they eventually do stop working, will absolutely be back! read more

Purchased washer and dryer and it was delivered quickly, installed and is working great. Luis helped us make a selection from so many options. I highly recommended their business especially if you want good products that have been inspected, delivered and professionally installed at a good price. read more

They did a great job when I needed a new washing machine 6 or so months ago. They came out to repair my old one and said it wasn't worth it and sold me a used one which is working well. Now my stove is out and I text him saying I needed one and asked him if they had any in stock. They have not replied and that was days ago. I've tried to text twice now. I have tried to call many times and no answer. So one good experience and one bad experience. read more

Wish there was a zero rating. Purchased washer/dryer combo Oct 2020, washer started mis operating May 2021, not even a year later. I called the store and a man was sent out only to tell me I would just need to purchase another washer from them of around the same price I paid for it. I also believe because I am female, they thought they could tell me anything. When I reached out again to Luis, he acted like he didnt know me even though he had just texted me prior to me reaching out again. I am still without a washer and out of $300+-not to mention the time and money it costs to receive absolutely nothing. Women, take a man with you if you dare purchase from them. If you go alone, they are wolves on the hunt. Liars read more

Alberto's Appliances - Appliances & Repair Near Me - Austin, Texas

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A little hard to find but worth the search. I bought a refurbished washer/dryer set for a great price and they were able to deliver to my house the next morning. The appliances are in terrific shape, they provided a dryer vent and water lines at no additional cost, and the delivery driver arrived *on time* with a 40 minute courtesy call. Purchasing appliances from Alberto's was a significantly better experience than any appliance purchase I've made from Lowe's or Home Depot. read more

I've been seeing a lot of reviews similar to this, so I wanted to warn others. This company was good at first. Picked out a fridge and was delivered in the next few days no issues. However, we immediately had a problem with the fridge and freezer cooling. The guy said he would come in a few days to fix it because he needed to order a part. After that, I did not hear back for a week and he never gave me a date he would come back and fix it. I had to call multiple times and that process was frustrating. He did end up coming to replace a major part. Shouldn't they check this before selling to someone? Now it has been 4 MONTHS of having this fridge and it is completely broken again. Their warranty is 45 days for a reason. What a waste of money and time. read more

Over all great wash/dryer no problem I'm over my warranty now hope all is well. Although..... I'm very perturbed when I look at the big dent on top of these fairly new easer/dryer from the guy strapping the dryer so tight when he tilted it it dented the top in.....they look so nice until then..... read more

I needed a stacked washer and dryer unit for my apartment. I called to see if they had them and they did and I went in to look at the inventory. I found a set that could be made into a stacked unit for 500 dollars taxes and all and I couldn't be more happy with my purchase. The unit works great and you can barely know its on because it is so quiet. read more

Alberto's Appliances - Very happy with this purchase. - Appliances & Repair Near Me - Austin, Texas

The lady at that works there is super rude and very unprofessional. The owner seems like a decent guy and came to fix our dryer three times before finally offering to replace it. Shortly after my washer stopped working as well and they wanted us to pay extra to get a working set that matched what I had originally bought. Not worth the headache just buy a brand new set. Waist of TIME AND MONEY! read more

I have to update my previous 1 star review. Once the manager Luis caught wind of the situation he immediately contacted me to make it right. He had a repairman out to my house the very next day. Then when they couldn't completely repair the dryer right away, he sent his guy back out a few hours later with a completely different dryer. It works perfectly and also matches my washer! While the repair tech was at my house he went ahead and double checked the washer was working correctly. He was on time, thorough, and really nice to my toddler. This is a good local company that stands by their product. Highly recommend. read more

I purchased a washer and dryer from Alberto's last weekend. They do their own deliveries since they are a small local business. The delivery person who came into my home slammed the washer into the wall and put a large hole into the wall. See the picture below. I asked the delivery person for their insurance information, but he did not have any. I called Alberto's next and I was told that they do not have insurance and that they would send someone to fix the hole in my wall. It has been 48 hours and they are refusing to answer my calls. I am clearly blocked, because my calls go straight to voicemail for their main business line. This is an incredibly dishonest business. Oh - also the washer and dryer REEK of cigarette smoke. I didn't even know it was possible for a washer and dryer to smell like smoke. But boy do these ones stink. I'm currently talking with my lawyer about next steps. I have legal insurance through my company, so there are no legal fees for me. I intend to file a lawsuit ASAP. I would not recommend purchasing anything from this business. read more

Alberto's Appliances - Damage from Alberto's delivery person - Appliances & Repair Near Me - Austin, Texas

fast delivery, really fast response time for repairs or answers, understanding owner, all around great place to get a washer and dryer read more

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Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service. I contacted Alberto's appliances last week because they came and installed a washer and dryer and did an expert job about 2 years ago. After 2 years, my washer bit the dust and it was time for another. I decided to become a repeat customer because the first time when I called around, they were the low cost provider with excellent reviews, and provided delivery service at no additional cost. Additionally, my son Mike has been buying appliances from them for 9 years without issue, back from their days of selling straight out of a garage before they got a warehouse. My son recommends dealing with Luis directly, if possible, because of his excellent customer service skills. Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. On my second time doing business with them, there was a problem of excessive shaking on the washer that was delivered. Luis was quick to offer a solution in bringing out a different washer to me. This was done expediently and with a very friendly demeanor by my deliveryman, Mike.   Alberto's appliances follows my credo on customer service to the T. A customer is the most important visitor on your premises, he is not dependent on you. You are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. read more

My washer crapped out on me and the dryer wasn't far behind. Searched Facebook marketplace and these guys popped up so I sent my boyfriend to check it out (figuring an actual store with warranty was a much lower risk than another Facebook or Craigslist purchase). They had tons of options and we ended up buying a matching Kenmore set for $425. We were within the 20 mile mark so they delivered, installed, and hauled away our old set the next day for FREE. Appointment was set for 4pm but they didn't get there until around 5:30pm due to traffic and being backed up on deliveries. He was still in and out within an hour so I had no complaints. He tested everything out before leaving and let us know if anything was wrong they'd take care of it. When the day comes to replace this set we'll definitely be going back. read more

Have gone to Alberto's for several issues that came up this year with my dryer and refrigerator. They were responsive and attended to my service request in short notice. Honest and high quality service is important to me, and they will continue to be my go to for appliance repairs! read more