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Pure Flame Cleaners

5.0 (3 reviews)
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Updated a few days ago

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4 hours

Response rate

100%

Services - Pure Flame Cleaners

Grill services

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Ask the Community - Pure Flame Cleaners

Grill Dirty

Grill Dirty

(11 reviews)

Bobby was incredibly responsive and provided terrific service at a fair price. With so many other…read morevendors constantly trying to upsell, it's refreshing to deal with the honest and straightforward team at Grill Dirty!

I honestly can't believe Bobby and Grill Dirty don't have tons more 5-star reviews. I found out he…read morehas tons of repeat customers...I guess they just don't want the secret to get out. I initially contacted 3-4 companies about cleaning my built-in grill. It's 12 years old and I know it's never been professionally cleaned in the last 9 years. Bobby had a reputation of being honest and fair with his clients and after talking to him on the phone, I felt it, too. A few days before Bobby was scheduled to come clean my grill, I sent him a video showing him some broken parts and other issues. We talked on the phone about what needed to be fixed before he could clean the grill. He didn't tell me I needed to replace "all" the briquettes. Only the ones that were damaged. My igniters weren't working either. He recommended the repairs because he felt the grill was still salvageable. A comparable new grill would be VERY expensive. I'm all for fixing this and giving it new life. In the end, I spent $250 on the grill cleaning and $750 on ALL the parts plus labor. My grill looks and works fantastic!! My husband is so thrilled! A new grill costs $9k and I got mine for $1k. Hopefully next time I call Bobby, it's just for the cleaning again. I highly, HIGHLY recommend Grill Dirty for cleaning and repair services!!

Q4U Outdoorz Grill Repair

Q4U Outdoorz Grill Repair

(6 reviews)

I was referred to these guys from another grill repair company. They promptly called me back and…read morelet me know the repairs I needed were under warranty and I could save a lot of money by contacting the manufacturer, which I did. We will have our grill fixed at minimal cost thanks to Q4U Outdoorz's honest and trustworthy advice. They could have done the work and charged a premium but instead, they provided us with their expert knowledge and gained a future client for outdoor grill service. Highly recommend.

I contracted Andy Kalnasy from Q4U Outdoorz grill to repair the ignition system in my DCS 30" gas…read moregrill. Andy charges $60 cash for the grill evaluation and then will send you a summary of the parts and labor needed for the repair. I received his summary of the parts and labor cost ($489.70) to repair the ignition system for a grand total of $547.70. I approved the repair cost and Andy returned a week or so later and completed the repair. I told Andy I wanted to put the $489.70 on a credit card (which they accept per their website) but he asked me if I could write a check instead, which I did. The second time I tried to light my grill there was NO spark coming from the ignition module. I replaced the battery to make sure that wasn't the problem, which it wasn't. So, I emailed Andy and asked him to return to my home to look at the grill, to which he said NO. He indicated he did not replace the ignition button or module and that was probably the problem. He wanted another $150/per hr. to look at my grill again. I asked him if he guaranteed his work to which he indicated "only the parts I replaced". I tried to stop payment of the check but of course he cashed it the very same day, knowing I could have contested a charge on my credit card. So, be aware of this guy and his business practices. Charging someone almost $600 to fix the ignition system and not replacing the ignition button or module is unacceptable! I would strongly recommend NOT using this guy or company.

Pure Flame Cleaners - grillservices - Updated May 2026

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