Regina's communication in scheduling was great. Abraham came out and provided an estimate to help fix out vulnerable chase cover where critters and water were starting to collect. He gave me options and explanations and communicated the issues really clearly. He came back in 2.5 days and installed a custom made metal chase cover, removing the old nasty one. He's awesome and I'm very thankful to have had him doing this work for us! Thanks abr read more

Chimney Star - Chimney Sweep & Air Duct Cleaning - After - sealed / custom cut metal chase cover sloped for water to escape - Chimney Sweeps Near Me - Pflugerville, Texas

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We have two propane, non-wood burning fireplaces, one inside and one outside on the open patio. The inside stopped lighting. Roman, the technician did a thorough evaluation and was helpful with recommendations. He suggested a new gas train assembly and said the our fireplace was set-up for a blower to improve heat flow but did not have it. After he installed the above, our family room was heated so much better than in past winters with the addition of the blower. The outs fireplace also did not light correctly & he was able to figure out the problem, fix it and advised us that we did not need a new replacement. The cold season had them booked but they sent him within a week. Regina was also helpful with our need for flexible scheduling. I would highly recommend them for fireplace problems given the prompt response, courtesy, thoroughness, clean up after work and reasonable fees. read more

My propane gas-enclosed fireplace would not start. I foolishly installed aftermarket logs. The technician (Roman I believe) arrived on time, very helpful and informative. He cleaned out the fireplace, reseated the logs (removed aftermarket ones), added embers, cleaned the glass, and fiddled with the wiring to get things working better than when I moved in. He also checked my chimney cap. Great value. Competitors were going to charge me almost the same amount for just an inspection as Chimney Star's entire visit (I.e., including "repairs"). Will use them again. read more

Easy to schedule. Abraham was very conscientious and friendly. He repaired my gas fireplace in safe working order. He handled sealing areas on the roof. Very happy customer read more

The business responded quickly to my service request. The technician thoroughly inspected chimney and dryer vent. Showed me pictures of everything and explained services. He was knowledgeable and polite. Payment online was easy. Someone called afterward to check on my satisfaction. I'd recommend getting quote with pricing in writing before they come. read more

The service was really great and the technician was helpful, as well as professional. The cost was not ridiculous but way more than advertised. I got a quote on some additional work and that price was very reasonable. Overall, I would absolutely recommend read more

So happy I found Chimney Star. If only all of my experiences in life could go this well. I reached out for an estimate through Yelp and received a response within 5 minutes with a thorough description for the work I requested including an estimate and some available time blocks. Within minutes I had confirmed the appointment because the price and availability were excellent. Availability was much sooner than I expected, and the office even contacted me to confirm. Moses, my tech gave me a heads up call before arriving, and performed my chimney inspection and sweep to perfection. He was honest about everything and went above and beyond, showing me video and pictures of my chimney condition, including some nasty mud dauber nests. Friendly guy, knows his stuff and easy to talk to. Thanks for making this task a breeze, I look forward to seeing you again next year! read more

Chimney Star - Chimney Sweep & Air Duct Cleaning - Chimney Sweeps Near Me - Pflugerville, Texas

Working with Chimney Star was a fantastic experience -- highly recommend them for any fireplace or air duct work maintenance work. Abe and Alejandra were both incredibly communicative and friendly throughout the whole process. Ahead of arriving they texted to share their ETA and while in my home they were kind and very straightforward regarding my fireplace repairs. The price of both services I received was in line with what they quoted me earlier this month and with such great customer service, I could see them charging even more. Said another way, they offer a great deal and I'd happily call upon them again for any future service needs. read more

We needed a new dryer vent installed and Chimney Star came through for us. It was easy to coordinate with Regina at the front office. Josh and Abraham were personable, know their stuff and we're pleased with their craftmanship. We're very happy customers. Highly recommend them and will tap into them for future home services. Thanks! read more

I really can't say enough about my experience with Chimney Star! The scheduling was easy and efficient, they sent email and text confirmations, and their technicians were right on time! Their customer service is also beyond reproach! I spoke with Regina in their office several times and she was genuine, kind and very helpful with every interaction! The real "Star" (see what I did there?) of the show was Abraham! Abraham did my initial inspection and returned for my cleaning and repair. Abraham was thorough, ensured my furnishings were covered and clean, offered helpful suggestions and solutions, and shared step-by-step photos with me to ensure I understood the work he was doing and the methods he used! I have already shared my experience with Chimney Star on my community Facebook group and would not hesitate to refer any friend or family member to them in the future! Seriously, when I was looking for service providers it was a little overwhelming because there are just so many! Let me help you out-you don't need to look any further! Call Chimney Star and ask for Abraham!! read more

Had an excellent experience with Moses and the team from Chimney Star. This was the first time to have our chimney cleaned but also needed some repairs. Moses and his team and he was detailed in described both the inspections they would complete but also the steps for the repairs I'd asked for prior to them coming out for the first visit. They did all the initial work quickly cleanly in the first visit and after custom ordering a part, came back and finished the job the next week. They were courteous, clean and communicated each step and kept me informed. HIGHLY recommend working with Chimney Star and will for all my future cleanings or repairs. read more

Chimney Star - Chimney Sweep & Air Duct Cleaning - The exterior trim of the chimney - Chimney Sweeps Near Me - Pflugerville, Texas

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Could not be more impressed with their professionalism and the quality of service! Outstanding!! David and Eric were wonderful, friendly, and efficient. I called several companies to compare vendors and I chose Air duct star for 2 reasons. First, they were the only ones who offered to come and provide an estimate. This speaks to the dedication they have in completing the job the right way. They are not interested in taking money for a job that might not solve your problem. They take the time to come, do an inspection, and provide real solutions. David gave me 3 different options and explained each one. Not only was this helpful for making the final decisions, but it also provided me information on which to base my decision, expert advice. Second, they were able to get the job done in the time that i needed it. There was a flexible schedule that accommodated my availability. Also, he doesn't get as much recognition because he is in the office and not on site, but Abraham was also very friendly and helpful during the booking/scheduling process. They took pictures before and after, and David sent me those photos as well as digital copies of all documentation. Had I known what I know now, I wouldn't even have looked anywhere else, this team is the best! Amazing, friendly, honest, professional, and above-expectations final product. The photos speak for themselves. Please, do ourself a favor and call these guys! Get an estimate from David, find out for yourself what many people already know, Air duct star is the best! The photo shows an example of how My system looked before The cleaning, Not only did they do an amazing job, but the finishing work was excellent! From start to finish it is hands down the best service, no one can compete!! read more

Chimney Star - Chimney Sweep & Air Duct Cleaning - Chimney Sweeps Near Me - Pflugerville, Texas

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We had Abraham here for fireplace & chimney inspection and dryer vent cleaning. It's been a year since we moved in, and who knows when was the last time those got done. They were very thorough and explained everything. I have zero ideas about fireplaces; we never used this (or any other). We got details on the parts missing, the ones that need replacement, and an easy-to-understand quote on the job. And info on what if we replaced the whole thing. (It's a very old system we have.) They could not make the fireplace work, so we'll need to figure out options from now. It's so old even the manufacturer is out of business. The dryer vent was a surprise job. We tried to DIY it but couldn't make the brush go through. Per Abraham, it hasn't been cleaned in 5-10 years. It was clogged. So the initial estimate went up to double the price, but it was a much bigger job than expected, so it's totally understandable. They were upfront about the change and had me approve the new quote before the job. All cool. We have a very odd-shaped (old) vent, so it's not round. Super hard to clean. Now, I can finally feel the breeze coming in from the vent as I took a peak at the vent. (After removing the shiny tube thing.) They did a great job so that air can flow now. And the end of the vent can be seen as a tiny dot in the images. YAYYY. We were likely a hair away from a fire happening. It was so very clogged. Big phew. But now, we'll stay on top of it. Abraham was kind and answered all my grasshopper questions. I highly recommend Chimney Star! read more

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Chimney Star did a wonderful job repairing cracks in our chimney and restoring to a much safer working order. Abe was great to work with and made the process a breeze. Definitely would recommend! read more

Chimney Star - Chimney Sweep & Air Duct Cleaning - Before - Chimney Sweeps Near Me - Pflugerville, Texas

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Moses did a great job cleaning and inspecting our fireplace. We got the chimney closed off and fireplace painted. Now it looks sleek and clean! read more

Chimney Star - Chimney Sweep & Air Duct Cleaning - Chimney Sweeps Near Me - Pflugerville, Texas

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Abraham and his team did a spectacular job replacing our chimney that had been damaged by a tornado. Worked with out insurance and did the job in a timely matter and the end result looks great. A very professional group of folks to work with, and I couldn't recommend them more for any and all of your chimney needs. read more

Chimney Star - Chimney Sweep & Air Duct Cleaning - Inside new firebox. - Chimney Sweeps Near Me - Pflugerville, Texas

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We noticed our clothes dryer was not drying our clothes so I tried to clean the vent behind my dryer. It was not too bad so thought it may be the vent/exhaust fan that extends through the attic/roof. It was a vent that appeared to not be installed properly and it was clogged; however, it fell apart into three pieces and I could not fix or get it back into the roof so that was a problem. I reached out to Chimney Star and explained the situation to Abraham. He informed me that they had a long lead time but after my pleading was able to squeeze me in that day to inspect and give me a quote. He highlighted that in fact the exhaust duct was the incorrect size and they would replace it with the correct size the next day. The crew showed up first thing in the morning to install the new duct through the attic/roof, cleaned out the duct in the wall, and another employee verified that it was working correctly (which involved getting on the roof). I did not get any other quotes because I was in a bind and needed the fix done quickly but the response time and quality of work was above expectations. I would highly recommend Chimney Star to anyone. read more

Brought these guys out earlier this year. They were VERY expensive. They cleaned the chimney. They did a perfectly fine job. The refractory panels in my fireplace were damaged from use. They quoted me $2,500 to replace them, claiming replacements were unavailable so custom cut panels were the only option. Not only did I find exact replacements online for $1,000 shipped, I found high quality panels locally and I cut them myself. The panels I got locally ran me $640. Saved myself $1,850 by not using Chimney Star. read more

Abraham and team did a wonderful job restoring our super neglected fireplace. We hadn't used it since we bought the house 16 years ago, and it clearly was in disrepair back then too. They were able to make it safe, clean and pretty again and even had gas logs in stock so it was one stop shopping for us. When the replacement doors we ordered did not fit, they went out of their way to find a way to make them work so we wouldn't have to order custom doors. This included someone stopping by the next day (on a weekend no less!) to get the doors installed before we had company over. We are very pleased with the outcome and have already recommended them to friends and coworkers. read more

Chimney Star - Chimney Sweep & Air Duct Cleaning - What we inherited with the house - Chimney Sweeps Near Me - Pflugerville, Texas

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Chimney Star was able to come to house within a week of the appointment request, which was very helpful given we are experiencing very cold weather! We knew our Chimney and fireplace needed a tune up but didn't realize the extent of work required. Chimney Star performed a very thorough review of our setup and provided a list of recommended fixes. They went through each line item in great detail and put us at ease answering all our questions without rushing us. They came back a few days later to perform the repairs. They took their time to make sure they addressed all our concerns and took care to clean up after the work was complete. Highly recommend them for your chimney/fireplace concerns. Would use them again! read more

Josh from Chimney Star repaired a fireplace that would not light remotely. He researched and reviewed the options and suggested we try the most cost efficient option first. He cleaned the sensors and the glass screen and adjusted the outer screen. He was very polite and cleaned up and left everything spotless. read more

Initially, I had planned on replacing my fireplace insert but contacted Chimney Star to have the fireplace and chimney inspected and cleaned. Abraham did a thorough cleaning and inspection and reviewed various options with me. I decided on keeping my current insert and have it cleaned. It looks much better and I saved money. I would recommend Chimney Star read more

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We needed our Chimney inspected and Abraham came out and checked it. He was prompt, communicative, and friendly. He then repaired the top of the chimney and replaced our gas log burner, which he generously upgraded. We can't say enough about Abraham. Highly recommend this company! read more

Quick, helpful, educational, and cost-effective. It was an incredible experience. Amazing team, particularly David, the lead technician, kept me informed and double-checked that everything was in order. Our ducts were a complete disaster. And by the time he left, Everything was dust-free and clean. This company comes highly recommended by me to anyone who wants their ducts cleaned. Thank you once more, David. read more

Chimney Star - Chimney Sweep & Air Duct Cleaning - Chimney Sweeps Near Me - Pflugerville, Texas

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Abraham visited my home to assess whether he could install a heat passive system onto my existing fireplace. It would have been a complex but profitable project for Chimney Star to complete. Rather than push me to pursue this route, Abraham gave me alternative solutions that were more cost effective to me. I really appreciated his honest feedback and how he puts his clients ahead of himself. Even though I've decided against installing a heat passive system, I will always keep Abraham and Chimney Star in mind for future service and maintenance calls for my fireplace. Again, thank you Abraham for your honesty and fair consultation! read more

I hired Air duct star to clean my air ducts and preform a chimney inspection on my family home, they were very informative and straight forward on the phone which I appreciated. When the technicians came on site, they explained to me exactly what needed to be done before starting their work. They Cleaned my air ducts and inspected my chimney with absolutely no issues. The service was quick and easy & there was no hidden costs or Surprises which was amazing! I 10/10 recommend and I will be recommending to my family and friends. read more

Abraham and his team were outstanding. They took their time in inspecting our chimney and flue and provided careful and thorough education of our options for repairs and servicing. They were quick to complete repairs and maintained regular communication along the way. It's wonderful to find a reliable contractor that follows through on exactly what they say they are going to do. I've added Abraham and Chimney Star to my home care team moving forward. read more

The service Chimney Star provided was excellent! A refreshing experience after a stressful, year-long remodel project. Abraham and Alejandra were professional, kind, knowledgeable, on time and explained in detail how my fireplace works. Before and after photos were well documented on the quote and shared with me via air drop. So efficient! We pursued duct cleaning quotes a while back but few companies actually followed through after visiting. I will go straight to Chimney Star when we're ready. After getting my fireplace inspected, they provided a quote on the spot and completed the work efficiently. Thank you so much. read more

This company has changed their name at least three times. Santa home services, Chimney DC, and Abraham is still the owner. Most of the reviews on here, are not real. He scammed me out of 99 dollars, after a quick five minute viewing of my chimney. Please consider another company, I did, and was very happy with the results. One of the reviews, even said they chose Air Duct Star, not even this company. What a joke. read more

I usually don't write reviews but I've hired Air duct star to clean my air ducts and preform a chimney inspection on my rental property, the person on the phone was very informative and straight forward, The technicians came explained to me exactly what needs to be done, they've Cleaned my air ducts and inspected my chimney the service was easy and efficient no hidden costs or Surprises. Thank you. read more

Johnathan did a good job. He knew what he was doing. I got a deep clean, chimney cover and cap changed on the top. The work done was quick and he showed me the before and after photos. Recommend to go with them. read more

Very thankful for Chimney Star's quick response. Abraham's professionalism, courtesy and knowledge is difficult to find these days. I am a customer for life. read more