Wow! Jeff did a great job. He worked diligently for hours getting my pellet smoker to like new…read morecondition. He is very communicative and his pricing is very fair. Will definitely be using Jeff in the future.

Jeff was prompt, reasonably priced and very thorough. He did an excellent cleaning. I had unequal…read moreheating from my grill burners, and he was able to resolve that problem. I would recommend him highly!

Bobby was incredibly responsive and provided terrific service at a fair price. With so many other…read morevendors constantly trying to upsell, it's refreshing to deal with the honest and straightforward team at Grill Dirty!

I honestly can't believe Bobby and Grill Dirty don't have tons more 5-star reviews. I found out he…read morehas tons of repeat customers...I guess they just don't want the secret to get out. I initially contacted 3-4 companies about cleaning my built-in grill. It's 12 years old and I know it's never been professionally cleaned in the last 9 years. Bobby had a reputation of being honest and fair with his clients and after talking to him on the phone, I felt it, too. A few days before Bobby was scheduled to come clean my grill, I sent him a video showing him some broken parts and other issues. We talked on the phone about what needed to be fixed before he could clean the grill. He didn't tell me I needed to replace "all" the briquettes. Only the ones that were damaged. My igniters weren't working either. He recommended the repairs because he felt the grill was still salvageable. A comparable new grill would be VERY expensive. I'm all for fixing this and giving it new life. In the end, I spent $250 on the grill cleaning and $750 on ALL the parts plus labor. My grill looks and works fantastic!! My husband is so thrilled! A new grill costs $9k and I got mine for $1k. Hopefully next time I call Bobby, it's just for the cleaning again. I highly, HIGHLY recommend Grill Dirty for cleaning and repair services!!

I have a one of a kind 31 inch stainless steel charcoal grill that I purchased in 2003 for ~$1000…read moreand I love my grill. Just this year in 2025, the two wheels both broke and gave out. I contacted every local establishment I could find online to inquire about having the wheels fixed and to have it cleaned (the last professional cleaning had been in maybe 2016) and Kurt from Bar-B-Clean was the only establishment that followed through in their communication and came through for me. By choice, we communicated by text, and Kurt offered to come out for an evaluation visit, but I asked if I could send him pictures and a video to save us both the time (see pics of damage, attached). He immediately said he could help me, whereas others went quiet with no follow up. We set up a time and that was it. Before and on the day of service, there was great reminders, through email and text about our upcoming appointment. I appreciated this. When the service technician arrived on time, (who was not Kurt but someone else on his team) all I had to do was show him where the grill was and the problem and he went to work on his own without needing assistance from me. At one point, the service tech asked me, since the grill was so old if I was interested in getting a new one instead and they will install it and take away my old one. I said absolutely as long as the new grill had all of the features that my old grill has and is equal to or less than the cost of what I would pay to have it fixed. He said he would check with Kurt and after consulting with him, they realized that the cost of a new grill with the same features would be around $3000-$5000. That was a no-brainer. So he continued to install the new wheels which he brought with him but those ended up being slightly smaller than what was required, and left the grill a little uneven (both wheels are on the right side of the grill). He said not to worry and that they had put the right size wheels on order and would come back no charge to install them once they arrive. He also cleaned my grill using what looked like some sort of drill cleaning tool thing. I didn't catch if he used any liquid cleaning solution, but the drill thing basically grinded down the surface layer of my cast-iron grill grates to remove all that gunk that had accumulated. He did use my backyard water hose, which was not a problem. I realize then that my cast-iron grill grates would have to be re-seasoned again and I was OK with that because that would have to be done no matter what. The whole process took about two hours and I was left with as clean of a grill as I was going to get for one that had 25 years of use and some rust. I was happy with the cleaning result. We were still left with the issue of the two wheels that were too small but they promised they had the right sized wheels on order and that they would come back and install them without charging me. The skeptic in me wondered if they would keep their word and come back since I paid them the full price of $571.05 for the wheel replacement and cleaning on the service day. Fast-forward 2 to 3 weeks after I had went out of the country and then returned I followed up with Kurt by text and inquired on the status. He assured me that the wheels were still on order and that he would contact me when they arrived to come out and install them. About a week went by sure enough I got a text from Kurt that they are ready to return to install the wheels. I said great and we set up a time and the technician showed up on time, installed the wheels (took about 10 minutes) and now they are perfect and everything looks great! I'm glad they kept their word and that the correct size wheels were installed because the smaller ones had already started to bow from taking too much weight from the grill. I am very happy with the results and so glad that I contacted Kurt and Bar-B-Clean. Pics coming soon of results.

Responsive with return calls and flexible with scheduling. Their cleaners are pros, restoring your…read moredirty grill to brand new, shining and beautiful looking. They will replace rusted or broken parts too. After 3 years of service, I recommend Central Texas Bar-B-Clean!

I couldn't be more impressed with the job Mike did on my grill today. My custom installed 36"…read more5-burner grill had two years worth of hard grilling gunk built up on every internal piece and surface imaginable. I had even rented a steam cleaner myself a few months back and was barely able to remove any of it. When he was done, it looked practically brand new again. I was blown away by the results, and was even happier to see their service charge was far less than their competitors. If you are looking for a grill cleaning or repair service, DEFINITELY give them a call.

These gentlemen are AWESOME - kept appointments - got the right parts and presented an invoice MUCH…read moreless that one of their competitors had offered. Prompt, efficient, reliable and professional, I don't have the words to tell you how highly I recommend them to you all.

Had such a pleasant experience buying a Blaze grill from Gas Logs Express. This is a family-owned…read morebusiness and each one of them is an absolute pleasure to work with. Shout out to Kimberly, Gabe, and Chris. Super nice and respectable people--which is not common these days. I met them through a listing on Facebook Marketplace and was so happy I did. They helped me select the perfect grill, delivered, and installed it. The entire process was a seamless experience and I highly recommend them over all competitors in the Austin area--or any online retailer, for that matter. Super pleased with my experience and highly recommend them for all your BBQ grill needs.

We had a great experience purchasing gas logs for our fireplace. They are family owned and very…read morefriendly. They were knowledgeable and answered all our questions. They had many options in the store for us to choose from. The installer was on time, friendly, and explained everything. I'd highly recommend this place.

I was referred to these guys from another grill repair company. They promptly called me back and…read morelet me know the repairs I needed were under warranty and I could save a lot of money by contacting the manufacturer, which I did. We will have our grill fixed at minimal cost thanks to Q4U Outdoorz's honest and trustworthy advice. They could have done the work and charged a premium but instead, they provided us with their expert knowledge and gained a future client for outdoor grill service. Highly recommend.

I contracted Andy Kalnasy from Q4U Outdoorz grill to repair the ignition system in my DCS 30" gas…read moregrill. Andy charges $60 cash for the grill evaluation and then will send you a summary of the parts and labor needed for the repair. I received his summary of the parts and labor cost ($489.70) to repair the ignition system for a grand total of $547.70. I approved the repair cost and Andy returned a week or so later and completed the repair. I told Andy I wanted to put the $489.70 on a credit card (which they accept per their website) but he asked me if I could write a check instead, which I did. The second time I tried to light my grill there was NO spark coming from the ignition module. I replaced the battery to make sure that wasn't the problem, which it wasn't. So, I emailed Andy and asked him to return to my home to look at the grill, to which he said NO. He indicated he did not replace the ignition button or module and that was probably the problem. He wanted another $150/per hr. to look at my grill again. I asked him if he guaranteed his work to which he indicated "only the parts I replaced". I tried to stop payment of the check but of course he cashed it the very same day, knowing I could have contested a charge on my credit card. So, be aware of this guy and his business practices. Charging someone almost $600 to fix the ignition system and not replacing the ignition button or module is unacceptable! I would strongly recommend NOT using this guy or company.

Amazing service, reasonable prices. Our new grill literally "went up in flames" and Jay came out…read moreright away to diagnose and repair the gas leak. We will definitely be using them for cleaning and service in the future. If you have a new grill call them for installation so it's done right!

Terrific service, solid results. Appt to assess was made, follow up to clean appt was smooth, and…read moreon time! I'd highly recommend this service to maintain and further the use of your grill.

Service was not what website advertise. Communication was good and they were on time. However, the…read moreservice was more of a quick brush down and rinse within one hour for a 40" grill. Some equipment was left with residue on it from the degreaser. Did text the owner and they offered to come back to go over areas. I declined as it should have been addressed from start. They did waive trip charge for veteran discount.

These people know what they are doing! Very professional and honest business. They were on time,…read moreefficient and affordable. Will definitely use again!