If I could give 6 stars I would. We were trying to match a stain to an existing flooring---which is…read morereally an art. We started with Sherwin Williams and they took two days to try to match and the match was an epic fail that really looked like a 3rd grader tried to match color. We went to Kelly-Moore and RITA helped us. She was kind, professional, and did a spot on match within the hour. She also gave us great advise on how to finish the project which was a high traffic stair case. There is so much to be said about how valuable Rita was. We will only use Kelly-Moore going forward.

No, the wait time there is outrageous. It's almost like they went out of business or something.read more

Tristan and Brittney were exceptional at advising me on paint for my home interior design project…read more The level of knowledge and customer service exceeded my expectations after having shopped at big box stores. During my most recent visit, I mentioned this to the store manager, Tyler, who was equally knowledgeable and friendly. They've earned my loyalty.

If you search for the phrase 'exceptional customer service' it will take you to Rooster Paint…read moreCenter in Cedar Park. It does not get any better than this. Retail store - Take note. This is how it is done.

5 stars is the max ....... are you kidding me ?…read more . . . I used to buy paint at a store not far from there - west on 1431 but my builder supposedly switched to them . So I tried them out. Now I wish I needed more paint. Because ... the vibe and culture and degree of excellence is off the charts. I brought an 8 year old cabinet door there with food stains and what looked like tire tread marks (I have teenagers !) and a guy who's name I forget but looks like Idris Elba pointed the store's machine at it and furrowed his brow like it's sport to him , concentrating trying to find the best spot on the wood . I was hoping to be somewhere close not holding out much hope of matching the cabinet 100%. I got home and tried it out and ... wow, it matched. . . . And then there's a guy who speaks Spanish like he's chewing peanut butter but nonetheless tries to do it and treats each customer like they're important, looking at them in the eyes, shaking with BOTH hands. I don't speak Spanish well but appreciated his interactions because it sets an example to me to try and use my High School Spanish and bridge gaps everywhere I go. . . . And then there's the older guy (a relative term, I realize) and his demeanor is gold. There's a saying when you have a hammer everything starts looking like a nail and ..... I wish I had something, anything to paint. Thank you for whoever is the grand mahafa , El Jeffe, of the store ..... well done from the top to the bottom. venti estrellas Amigos !

I called with a few questions about touchup paint and the employee I spoke with was so friendly and…read morehelpful, she went above and beyond and explaining and answering my questions.

This is by far the best Sherwin Williams and my absolute favorite place to buy paint and supplies…read more I've been in here so many times and every single time the manager more than exceeds my expectations. I've also frequented other Sherwin-Williams as well as Kelly Moore, Lowe's, Home Depot, etc., and no other place even comes close to how well I'm taken care of at this Sherwin-Williams. About a year ago I bought paint at the Location on 1431 and I asked them to match a paint chip. After driving all the way there, waiting with subpar customer service, driving all the way home, and putting the paint on the wall, I realize the paint doesn't match at all. Not even close. So I took the gallon of paint I just spent $40 on to this location expecting to have them rematch and she'll put another $40 but the manager not only remade it correctly but without charge. This is just one example of how truly amazing their customer service is at this location. Today I went in to buy a gallon of alabaster paint for the bathrooms at 6 o'clock and the same gentleman asked me if I was going to begin painting today, because tomorrow all paints are 40% off. I'm telling you right now if you don't shop at this Sherman Williams for your painting needs, you're just plain stupid.

Apparently, the door says they close at 6 PM, but Yelp says 7 PM. Silly me for trusting the…read moreinternet in 2025. I asked the manager about it as he was heading out, and his response was, "Everyone googles it and everyone knows we close at 6." Ah yes, everyone knows--thank you for clearing that up, Nostradamus of business hours. He proudly informed me they haven't closed at 7 "for years" and has absolutely no plans to update the listing. Stellar initiative! Customer service gold star right there. This happens to be the same manager who greets every question with a healthy dose of sarcasm and condescension. As someone who's spent thousands of dollars here, I foolishly thought a simple "Thanks, we'll look into it" wasn't too much to ask. But apparently, that's reserved for customers who don't use Yelp. I get that his job might feel like "watching paint dry," but at least pretend to care. I made the effort to write this review so others don't waste their time. Too bad the manager didn't make the effort to update a few digits on the internet or request for a change since it has been a few years--or show a splash of enthusiasm while the paint dries.

This is my second visit to PPG and another excellent experience. I patronize PPG instead of the big…read morebox stores because they have a computerized record of all paint that was used in my home. They also carry everything you would need to complete your project, from drop cloths to high-end brushes and rollers. Most importantly, the folks who work here provide excellent guidance.

Nikolaos is the master !! !!! Congenial and helpful but mostly master of their computer system for…read morefinding my paint colors for my address (since I keep forgetting to take pics of the paint can labels) Thanks !!

Simply fantastic customer service! I visited the store multiple times to find the perfect Venetian…read moreplaster and paint for my new build. Jonathan was super helpful each visit and knowledgeable of the products. The staff were also super patient with my toddler, which was appreciated. I highly recommend this store!

From the owner: Transform your space with the perfect paint from Clement's Paint! As Austin's oldest Benjamin Moore…read moreretailer in Austin, we offer the highest-quality interior and exterior paints and stains to fit your every need. From homeowners to contractors and designers, our knowledgeable paint specialists are here to help you find the right tools for your project. We carry a wide selection of painting supplies, including specialty products like Meoded & Romabio paint/plasters, as well as Surfprep sanders. Visit one of our 9 convenient locations and let us help you bring your vision to life!

They matched the paint color so well!! I trusted their…read morespecialty and skills. I am so glad to visit this shop.

They do not need your business. Wanted to place an order…read more Described to the Manager what I needed over the phone and that I was five minutes out on a short lunch break. He walked out as I walked in and there was nothing, no record of my call for his staff; no paint samples as I had requested. I fought traffic to get there. Staff said they were busy filling orders.

Per my previous review beware and be aware that IMHO you should not purchase large appliances from…read moreHD. This 5-stsr review is for their paint department. Arriving around noonish I expected a long wait to order stain. I was met, at the paint area, by a very friendly and competent woman. Since I was matching the color that my neighbor used she quickly located the correct stain and provided guidance regarding how much stain I needed. She also opened one of the cans to ensure that it was the right color (the had to add tint). Less than 15 minutes later I was checking out and on my way to lunch. Even though Lowes is closer to my home driving to this HD is AOK as H Mart and their food court is right next door.

Cursive pickup a joke. Sat in my car for 10 minutes looking at a "working" icon while trying to…read morecheck in. Pointless.

The painters could not have done a better job. I don't recognize my house now because it is so…read more pretty. There was excellent communication with the project manager. The painters were as polite as can be and went above and beyond my expectations. I can't recommend Tex Painting enough. Beautiful work (plus they accommodate cats being super nosy).

Tex painting was incredible! Joel and his crew took great care of my home and the paint job came…read moreout beautiful! They were very helpful on pricing and I couldn't be happier. Thank you so much!

Very large Home Depot. All that you need and many different choices. I so much enjoy large Home…read moreDepot's, the one in my hometown is the size of a convenient store. Consequently it has very little selection and most times it's hard to find what you need if they even carry it at all. So whenever I need something, sometimes I wait till I drive into Austin and get it. It is so much easier and there is so much more of a selection. This Home Depot is really nice. Set off the highway a bit, easy to find, easy to get in and out of. This is typically the Home Depot I use since it is close to where I work.

Amazing customer service for returns. Especially with Ifiemi the woman who helped me to understand…read morethe returns, checked a million things for me and all with patience of a Saint. She also educated me on how Apple Pay plays a part in the return process which is indeed seen as a diff card as it's encrypted. She was amazing!! I wanted to get this review in hopes her management see this & can recognize her great customer service. I spend more money at Home Depot than I would EVER admit here as I am not a contractor but like to pretend I am one. Daily. Hahaha. A tip is to make sure you do e-receipt or at least remember what card you used or if you used your Apple wallet, then they can look up your receipt. I loved that she educated me in the process in a patient way. She was so knowledgeable!! Thank you Ifiemi (XE28ZX) for ensuring I stay current in this constantly evolving tech world! Home Depot please recognize her leadership. She was unbelievable and I see she is like that with all her customers!! She makes Home Depot SHINE!!!!! I went back to get her name & her co-workers knew and agreed with my assessment which also speaks volumes to her leadership and teamwork. Service like hers is what keeps me coming back to Home Depot even after a bad experience years ago during COVID with a different employee. Gooooo Ifiemi!! Making Home Depot shine!!