I needed to get zip ties for a project I'm doing. Found them hanging and never realized there were so many different sizes, thickness, and colors. I just needed a small pack. Which I think a 20 pack will be enough. Got a basic white color. Walked around a little to see what plants or flowers I was going to adopt. Nothing today. Just the zip ties. I used the self check out. Cashier was super nice. Haha. I was the cashier. read more

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Great Home Depot. This one is very clean and the staff is very friendly. I was asked if I needed help by no less than three people while walking in the store and was told hello and goodbye by multiple employees. Came in for an ornament storage box and Christmas wrapping paper storage container that my daughter wanted. Both were easily located. I was able to check out quickly and be on my way. read more

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There are more then enough reviews about HD and what they have online. I'm here to talk about the epic First Saturday Kids Workshop they have each month. Not only is it free, but they get to use actual tools to build real projects. My son recently turned 3 and we have made it our mission to go every single month. We are 4 months in, and he absolutely loves it. He gets to grab is orange apron each month and run out the door with excitement. He's been able to build different sports games, and even a bird feeder. A few tips: 1. Get their right at the start. By 9:30, this place is PACKED 2. Don't wear nice clothes if you are going to let you kid paint. It can get a bit messy 3. Some times, the instructions are a bit lacking, so use your imagination 4. Have fun and don't lose a finger with a stray hammer and nail read more

The Home Depot - Kids Workshop Bird Feeder - Hardware Stores Near Me - Austin, Texas

I shop at home depot exclusively. That is about to change. I do not work for home depot. But yet im asked to check myself out. While there are 2 people standing there talking about good places to eat. And how management at the store sucks. (Their words not mine). Home depot said they are putting in self checkout to keep prices low. And to bring down theft. We'll prices keep going up. And I've seen more people steal stuff than before. So its about bringing your prices down. Not the consumer. read more

Worst experience ever buying turf from Home Depot. The delivery out was botched by the vendor. Follow up from Home Depot was awful. Then, I have it installed and the colors on my order don't match. I've had to contact Home Depot too many times for something very simple. And it's still not fixed. Home Depot is the seller of record and has done nothing but delay, stall, and not follow up. I am disappointed as a loyal customer. I expect better. read more

The Home Depot - Home Depot Turf mismatch. - Hardware Stores Near Me - Austin, Texas

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I live literally around the corner from this location, so I can walk to it if need be. So far I've only ever gone for pest control stuff (and sometimes flowers), but never had an issue! The location is pretty big but generally I find it easy enough to find everything due to the simple layout. The employees are nice and the location is pretty chill overall. Never super overly busy. They have a self checkout which is pretty cool when I'm only going for one or two items. Also I love their holiday displays/decor! Even if I go for something else, sometimes I'll just spend a little time walking around their holiday display because it's so much fun to interact with everything. In terms of staff, they are friendly, but they are generally pretty kept to themselves unless you ask for assistance. All in all I enjoy this location, plus its proximity to me and will def be back. read more

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A visit to any Home Depot is always a little exciting (new projects, finds, etc.) and dreaded (out of stock, no staff to be found); however, not at the 620N location. I've never had to spend 30+ minutes trying to track down someone for assistance. There's always help close by (despite shortages like most other retailers because of Covid). Knowledgeable and aim to please. Icing, their garden center is always packed. I might not have a green thumb, but it never stops me from trying. Lol. read more

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This is a quiet location tucked in the back. It's easy to find what you need and check out. The staff is helpful for the most part. This is a great place to do some of your garden shopping. read more

Javier and shawn were very helpful with getting me my milwaukee tools. The also helped me sign up with x pro to get rewards. I will definitely be coming back. read more

This Home Depot is not good. I had booked to rent ramps for a pick up I had to do in Dallas. I had to ask for time off from my work and coordinate with others for this trip. It was something that was worked out weeks in advance. When I get to Home Depot to pick them up the whole system crashes and they can't do the rental. Hey, I get it, tech stuff happens, but what are my other options? So I ask for the manager because I don't know what Home Depot has as alternate options because I do not in fact work at Home Depot. Lance comes over and practically says he can't do anything. I say that since the failing is essentially on their end I need them to try to help me figure out a solution. Lance scoffs at this and says he doesn't have to. I would like to reiterate I don't work at Home Depot. I don't know if they sell the ramps there, if they have alternate solutions, or what the procedure for this kind of situation is, because I'm not a Home Depot employee. When I'm at my job I try to problem solve for clients at my job because I am the professional in that space. Well the older bald dude who was behind the counter starts shaking his head as if I'm asking something wild of them. Lance keeps giving a petulant attitude and eventually asks the employees if they even sell ramps. So I guess my question is if lances job is not to manage customer needs, or manage the inatimate objects in the store what is Lance doing? I left after realizing that I was asking someone to do the bare minimum of their job who clearly did not have the capacity to do so. Go to another Home Depot if you need to and need any kind of support. I'm sorry yall were so upset at the failing of your own company you couldn't actually support a customer asking for help but I would be fired if I acted the way these two did at my job. read more

Gary Hester Local Guide·13 reviews( All positive but this one) 6 minutes ago New DO NOT BUY APPLIANCES FROM HOME DEPOT. They do not stand behind their products. And literally refused to let me speak to the store manager. Horrible, rude, "service". The LG washer is absolutely horrible. It does not wash clothes. It soaks and rinses at best. After purchase, you have 48 hours from delivery to decide, which got rescheduled twice, so had to go to laundry mat. So we had no dirty clothes to run the machine. They make you set a service call on a brand new machine that is working as designed apparently. Just a piece of crap. LG says nothing is wrong. Home depot says I have to get a 2nd opinion from LG. It's not like I just want to return this pos washer. I STILL NEED GOOD AFFECTIVE LAUNDRY EQUIPMENT. I have video of my laundry with a safety pin in the middle of the load. It was in the same spot when the load was done. Soap all in my wife's clothes. The clothes only barely shift left to right. BUYER BEWARE!!!!! read more

I have been a loyal customer for over 30 years. I may never again shop at Home Depot because of the way I've been treated. On October 24, I ordered a GE Cafe dishwasher and included installation parts and services. I was charged immediately. 30 minutes before it was to be delivered and installed, a week later, I received a call telling me the appliance is "commercial" so it couldn't be installed. I was instructed to "contact Home Depot." Apparently the delivery and install services are a separate company. After hours on the phone, a resolution specialist, Sasha, rescheduled the delivery of the dishwasher for November 5 and refunded the installation services. She also advised me to use Home Depot pro services for the installation, which I did. On the 5th, for the second time, I cancelled all of my appointments and boarded my dogs so that I could accept the delivery. And I had pro service scheduled to install in the afternoon. As I saw the scheduling app get down to me being second in line, I received a call from the delivery service... in the end, they told me that they had my dishwasher but the order was marked "cancelled." So they refused to deliver it. I had to pay for the last minute cancellation of installation services. Again, through no fault of my own. Today (11/7/22) I have spent two more hours on the phone with Home Depot agents. And they tell me "The dishwasher is out of stock until 11/30/22, and we cannot refund your payment because the delivery agency hasn't cleared it." Home Depot has more than $1,300 of my money since the 24th of October, I am already out more than $200 for having to board my dogs and pay cancellation fees for install Services. Home Depot is keeping my money and can't give me the product. I clearly am not a valued customer to Home Depot. And I may never again be a customer. read more

Update Luis from HD responded- @ Luis - there is NO way to PM you from a response to my post. If you are truly wanting to discuss - please send a message to me or provide contact info. I also have an acquaintance in operations at HQ in GA that will be talking to as well. Home Depot Four Points at it again. Decided to take advantage of Labor Day sale and no interest financing because our refrigerator broke. The sales associate " ran my card " - even up sold us on protection plans. She gave us an install date and paperwork. However , when the date came and we heard nothing... we called. We were told we not in was in the system. Long story short - we had to re- buy this and set up yet another delivery. Promises of making it right and calling us back when trying to remedy the situation were all lip services. We have had so much food go bad while we waited because of the incompetemce of staff at this store. They had the nerve at one point to suggest it was my card or credit that was and issue. I called HD credit after that- then called back and let them know I had an 8k limit with a zero balance and was in good standing. Now some other excuses are coming about - saying we just got a " quote". A quote where they ran my card , gave us paperwork, and an install date ? Ok.... I wish they would just be truthful and take owneship and admit they messed up. Should have went to Best Buy or Lowes - you live and learn. I would cancel the order , however we need a refrigerator bad at this point. I am writing a letter and calling corporate- but not sure what that will do either. read more

I've always been loyal to Home Depot and enjoyed shopping there. Things changed dramatically in the last month. We were looking to replace the floor in our master bedroom and ordered laminate samples off of their website. Strike one was when the samples arrived in two different orders, both that included a 10% off your next flooring project coupon. The coupon said it could only be used at Home Depot.com. Home Depot.com would not take the coupon. I called and talked to their customer service rep and they told me the coupon was not showing up valid. I spoke with Ian in the flooring department and he was extremely helpful and did his best to investigate. He tried to place the order in the store and could not get the coupon to work either. After nearly two weeks of trying to get an answer from superviosors, the store finally discounted the product in store. Strike two was that the laminate we settled on did not have a trim or anything associated with it in the Home Depot system, even though the button on the website says don't forget the trim and to click on the link that would take you to trim. Matching a trim online with pictures is a ridiculous way to have a custom shop. Store supplies were limited to only a few shades. This started the show how incomplete their website and back end systems are. Strike three was when the order was finally placed they attempted to fill some of it within store stock. They eventually realized that they did not have the inventory to fill the entire order so they canceled the in-store stock option and ordered the quantity needed, to be shipped to the store. The problem comes when they credited the product at the discount price, but then billed the replacement at the full price. Strike four came when I tried to return some of the unused products for the project. When we realized that the replacement product had been billed at full price by the person that handles special billing in the store, I commented that they hadn't done a very special job. Jim Knight the customer service person immediately told me he thought I was being rude and that it was only a dollar difference per item. Was Jim going to take the money out of his pocket to make up the difference if the mistake hadn't been caught? Does Jim feel entitled to tell me how to spend and manage my money? Does Jim think mentioning their mistakes after everything else they had messed up was inappropriate? His being offended was offensive. The victim card wasn't the way to go after everything Home Depot had failed to do up to that point. I understand we have a horrible economy right now and that it's hard to get people to actually work but, Home Depot should be better than this across the board. Between failed marketing, failed billing, and snotty employees it's time to shop elsewhere. read more

The Home Depot - No expiration date and no coupon code? Marketing department failure. - Hardware Stores Near Me - Austin, Texas

Each time I go there I vow I will not return but often seeing so close to my home I continue. The staff are rude and unhelpful and this time I'll do what I should have done the first time NEVER BUY THERE AGAIN read more

This is my go-to outlet of Home Depot, and I'm glad that it works so well. While not exactly well-staffed, it's hardly the employee-free graveyard of a lot of other stores in the HD chain. I've come here most often to look at appliances or to buy propane for an outdoor grill. Without exception, the employees are helpful and cheery, and I've had little problem speeding through checkout. Thumbs up for this location! read more

Overall I like the store but I wish they would not allow off leash dogs in the store. Employees greeted the customer with the off leash dog as he entered the store so I know they were aware of it. read more

This is one of the best home depots in the area and I had a situation with a defective product and speaking to a manager name Al he actually came up and help me. I was so pleased to know him hes very personable kind and understanding and he stepped up to the plate to help me with this situation. I only come to this home depot because it's 1 of my favorite places to go when I do need Supplies or home anything. The one thing I like about this store is that everything is spread out wide and you can actually see where you're going and not get lost. Everything is labeled at the very top so you know what you're seeking! They have a very serious bulb collection as well you will find what you need and I'm very happy to see that I'm planning on visiting again very soon and highly recommend this location for anyone seeking a good home store. read more

There is something about this location of Home Depot. The staff are AMAZING!!! Every time I shop at this store I am always so impressed that there are people around to help, they are always knowledgeable and so so nice. Worth the drive from MoPac. read more

Very disappointed in Home Depot. This will be the last time I shop for major appliances through them. We ordered a matching set for an GE oven, dishwasher, fridge and microwave through Home Depot. When it was delivered they brought the wrong oven and the fridge was dented. When we called about the oven they said it was on back order and couldn't get it out for 2 months. The 2nd fridge they sent was also dented, as was the 3rd. When the fourth fridge arrived, not only was there a major dent on the side, the inside shelf's were broken and had punctured a hole in the back wall. Because I was sick & tired of dealing with it, I asked them to just switch out the doors. As the delivery guy was cutting off the plastic, he scratched the freezer door & tried to hide it. At this point, I'm ridiculously over it so I am keeping the scratched door (at no discounted price). I am extremely disappointed and will not be using Home Depot for any future purchases. read more

I ordered three toilets for store-pick at this store. Then, I got a store message stating that 2 of 3 were broken and I did not bother to pick the 3rd one since I thought it would be canceled eventually. However, later on, I found that the order was only canceled partially, the 3rd toilet was marked as picked up in my HD online account, and the charges for the 3rd toilet were never refunded to my credit card. I called the store multiple times and finally, I was told I would get a full refund. But it is without any apology and with some hints that I got a free toilet. read more

I had a great experience at 4 Points Home Depot with Flooring Department employee Ian. Quick, efficient and knowledgeable service! I was purchasing a large amount and Ian handed it himself, even as far as the loading into the back my truck. Customer service by Ian is on point! read more

Never thought I would Yelp any Company other than food, but we should! There are amazing interactions we have on a daily basis and the employee and their manager may not know how awesome the employee was the customer and how they made a difference in their day & life. So here goes. Background story, getting ready for a big party been visiting HD for several weeks now almost everyday getting something, returning buying more stuff. Today I needed some more paint and found a young guy named Connor in the isle. I explained my project and he literally spent almost 30 minutes with me!!!! He NEVER made me feel rushed or he needed to get back to work or had something other to do than help me. He was very experienced with paint and the effects and what you should and should NOT use for projects. I happened to have a photo of my project and showed him he the kind of color I was looking for and he went directly to a paint that purchased and used today. It color is AmAzing!!! I would have never picked this color out as I was going for a matte look, I'm so happy happy that I let him assist me on this project. I have always been timid asking for help in those places, because the last time I asked for assistance cutting trim board, the guy said Glenn could help me, he kept talking to me rude & ugly...I was trying to be so nice, He was hand sawing my board and cutting it all up ugly. I thought they used electric saws there. Now I have to find someone to help me smooth the edges, the reason I needed someone to assist. I even called the store and they told me anyone would be glad to assist in cutting the boards for me. I'm a girl I don't have cutting tools & how to cut 45 degree angles....so Glen then treated the lady behind me really nice...so see why it's important to shed light on the Angels of Home Depot!!! lol Thank you CONNOR - I can't wait to show you how my project turned out. read more

While I was in Home Depot last night my mother, with whom I was speaking on the phone, asked me why I preferred Home Depot over Lowe's. Simple answer; the folks at Home Depot are universally nice, know their stuff, and always go out of their way to help. I was there to buy a lawnmower, and Jeff went above and beyond to track down a lift to bring the lawnmower down from the top shelf and get me out the door as fast as he could. This Home Depot is my usual choice among the many Home Depot locations in the Austin area, but Home Depot is my first and only choice when it comes to the purchase of anything that they sell. read more

The service at this Home Depot is stellar. Every time I visit, in the midst of my wanderings through the store, multiple friendly employees ask if I'm finding everything I need, ask if they can help, or at least smile and say hello. When I've actually needed help, they'll stop and help me find what I need or solve my problem. Lots of friendly and knowledgeable folks work here. The outdoor garden area has improved in selection and in care of their plants, so I've managed to find some good landscape plants here. The vegetable garden section is good as well, though sometimes lacking in variety. If you need help loading heavy stuff outdoors, you might have to ask and wait for someone, but they'll do it. One thing I love about this store is that it's well organized, which makes it easier to find things I need. I've visited a few other HDs lately, and they made this one look even better. They may have less inventory than some other stores, but at least it's clean and well-displayed. Only grandpa really knows what's in his garage and where to find it, right? The rest of us young'uns have to ask. read more

The customer service I experienced at this store was some of the best ever. I called to inquire about new appliances for my new new home and had pretty specific preferences and a set budget. Julie in the appliances section found several options and packages, even working past store hours to find exactly what I needed. She also told me about their current financing promotions, which would be expiring soon, and encouraged me to visit the store as soon as I could. I visited the store the next day and met with Judy (since Julie was out), and she processed my application for a Home Depot card with their 24 months interest free promo. Then I worked with Dan to go over and check out the appliances Julie had researched for me the day before. I came away with a great new fridge, stove range, dishwasher, and range hood for a great price, with installation and haul away scheduled for a day that fits my schedule. As a first time home buyer, I don't have much experience with home improvement or hardware stores. I came away very pleased and plan on making this my go-to location for all my home needs. read more

I have used this Home Depot for years. In November I purchased a washer/dryer set with delivery for early December. Because HD is an order taker they don't manage anything. They place the order on the manufacturer whirlpool and then use GE appliance (GEA) to manage the order and work with the delivery agent (Depar in this case). GEA messed up every component of the logistics on the order. This was for a home in another town. Two missed deliveries, costing me time and money and me having to get in the middle of Depar, GEA, whirlpool. I engaged HD to explain to them the situation that caused. They proceeded to make calls to tell me what I already knew. After 6 weeks I finally received the units getting a call at 7pm the night before telling me the units would arrive the next morning early (at the house two hours away). I explained to HD they had cost me a great deal of time and money to order an appliance from them. These are standard appliances that normally should take 1-2 days locally. I challenged them as to why would anyone ever buy an appliance from them since their process was so bad and cost the customer time and money. I repeatedly asked the customer service rep to escalate the issue to the store manager. It has been 3 weeks with no response. In the interim I order a refrigerator from another outlet. It was delivered on time with correct communications. Home Depot's process for appliances is just bad and setup for failure. Go to Costco, Best Buy or anywhere else. This is not a business they should be in. read more

Thanks to the Home depot for always having the best products and services Special thanks to Mr. Dan Thompson Appliance Specialist he will make sure that you get the best deal for you If you have any questions come to Mr. Thompson and believe me he is the person to talk to read more

I purchased floor tile online the online calculation calculated that I needed 4 pallets, so I purchased it and 25 boxes where left. With receipt in hand I tried to return the unused boxed floor tile, and HOME DEPOT would NOT give me a refund due to the there system calculation was for a pallet and unless you are returning full pallet they WILL NOT give you back your money read more

I'm a young earnest Texas boy with no knowledge other than how to use a plow on a field and that my mothers cranberry pie is the best. So when I stopped by Home Depot for the first time, I was frankly perplexed by the checkout machines. I woulda sat there until my beard turned gray had Wendi not been there to help me out. So thank you to Wendi since she frankly made me feel like a family at that darn checkout machine. Wendi, there's always a piece of cranberry pi for you at Ma's house. read more

I bought a wall oven 4 weeks before Thanksgiving in the hopes that I would have an oven for Thanksgiving. The sales person said the oven would be delivered on Nov 23rd. She also said that they would send someone to measure the oven before delivery which they did a week before. They delivered the oven on the 23rd and just dropped it in the middle of my kitchen. I was under the impression that it would be installed that same day but the delivery guys said they just deliver. I called Home Depot about the installation and then they tell me that I had to pay for the installation first before they could "schedule the installation". I immediately paid for the installation which they don't take when you purchase the appliance for whatever dumb reason! I called the subcontractor they use to install the appliance and they told me that their next available appointment was Nov 30th! I talked to the sales person and asked her to please find someone local to install my oven before Thanksgiving. She found a local subcontractor (GS Merritt LLC) and told me I would have to pay them directly. Of course I ended up paying a lot more for the installation than Home Depot but they came and installed my oven the next day so I had an oven installed for Thanksgiving. Lacey Merritt saved my Thanksgiving! Home Depot didn't care if I to spend Thanksgiving with an oven in the middle of my kitchen. I'm extremely upset with Home Depot and I will never buy any other appliances from them. read more

Be careful buying anything from this Home Depot online. Updated quantities will be off and "out of their control because we only have 27 employees" according to Jeff the service supervisor. If I was taking about hardware or something really small I could understand that response, but we are talking about a power drill...how do you not keep track of something that costs more than $75? They are quick to take your money, but if the item that says "in stock" online is out of stock, instead of talking to you first and trying to help you source your product they immediately initiate a 5-7 business day refund. So if you are a student and a 1099 like myself and need the product that you ordered the day you ordered it you might get a response like the one I got. Something along the lines of "this is our standard procedure (not my problem)" and then try to money shame me and talk about my business for not being able to afford another one before my refund comes back. Not a good direction in customer service Jeff, but thanks for trying. I give 2 stars only because of Will and having to be the middle man. read more

Incredible staff at this home depot. They helped me get me flooring. Helped me save money and loaded it all for me! Friendly, fast, great service. Great store! read more

Last month I tried to find a way to cut slots in metal lids on my own with no luck. I am the co-captain of a charity fundraiser and we needed donation buckets made but didn't have the right tools to safely get the task done. I called the Pro Desk at the Home Depot at 7900 North FM 620 in Austin (the Four Points location) and spoke with Mike. Mike was very nice and just said to bring the pails in and he would take a look to see if they could cut the lids for me. The next day I brought them in and worked with Craig, Mike and Jack at the desk. Within a day these slots were done. They were so happy to help us and very kind to us. I really appreciate their charity efforts because without them I never would have gotten the job done. Thanks to the ProDesk for being so supportive to the community. ~Angela O'Mahony Co-Captain for Team MorGame JDRF Walk To Cure Juvenile Diabetes read more

Rented a steam cleaner that was supposed to clean tile and grout. Worst contraption My girlfriend and I have ever used. Didn't work at all and now we still have to hire a professional to come do it properly. The manager at Home Depot was worse than useless. Refused to refund or even partially refund and told us we should have brought it back immediately if we were unhappy with it. Unfortunately it takes an hour or so to realize there is just no way to do a professional job with it. I can't drop everything else and drive across town to get my $70 back - I had to wait until everything else is done and drop it across town on my way home. The manager basically accused me of lying about my experience to try to get an undeserved refund. Shopping at Loews from now on. They are a better store and never give me any trouble. read more

A majority for Home Depots are similar, the products, etc. However this location has horrible service. Good luck trying to find someone to help you. Last time we visited this location the paint guy was a jerk and tried to take advantage of my fiancé by selling here two gallons of pain to paint a 60 sq/ft ceiling. read more

Terrible customer service desk and the manager is clueless and almost unwilling to help. I purchased a hanging plant, took care of it properly but after a week the plant died on me, when I went back to exchange it, I was greeted by a sad, rude, and unhelpful store employee who told me they do not exchange plants. Frustrated with his lack of help I called a supervisor and explained to him the what had happened, needless today he has the same disgusting attitude as the other employee working the desk, SPEND MONEY your hard money elsewhere!! These people are so unhelpful !! NEVER AGAIN !! read more

Can ANYONE answer questions about neonicotinoids in their plants (both flowering and non-flowering?? I ONLY wanted to know about labeling since they are supposedly 80% free now and will be 100% free by 2018. The only person who offered any help didn't work in the nursery and wanted me to walk around and point out each plant so he could answer my question then had to admit he didn't know what I was talking about (which means he couldn't have known on a plant by plant basis). He was friendly so I'll definitely give him props for that. The person who actually worked in the nursery had no idea what I was talking about and gave me some weird answer about how all food plants at HD are pretreated with insecticides. Note to self - don't buy food plants there. Not a single person made a phone call to find out. I wanted to replace everything the builder planted because I'm tired of finding dead bees all over my yard. Instead of leaving with a trolley filled with plants, I left empty-handed. When we entered the nursery, the cashier (we were the only customers) was so miserable that my toddler commented about how unhappy that person was. https://www.commondreams.org/newswire/2015/12/03/home-depot-phase-out-bee-killing-pesticides read more

I was in the air national guard almost six years. Home depot will not accept my DD214, or my Texas Drivers License with documented military service as proof that I was military. It says my information is outdated, does not match the status I entered on my verification form, or unacceptable as proof of military service. I've tried several times each with a different excuse for not accepting me. It is apparent to me home depot is placing obstacles in customer's path just to frustrate its past military customers so they can not get the discount home depot claims to offer. A DD214 is confirmation of honorable discharge. I've never had it disregarded before. read more

Placed an online order, due to being in a rush, all items were in stock at quantities above 10ea. I checked my email and two items were being shipped to my home even though they were showing "in stock" so I go to the items on the shelf and yes, they had everything in stock. So I select the items and take them up front, the cashier says they can't do anything about it and that I will have to pay for everything again and wait to get a refund, when the order comes in, so I asked him to call his manager and let them know I would like to discuss the issue, the manager just tells him there is nothing they can do. And that's the end of the conversation, maybe I'm just being a Karen, but I don't think that I should have to be inconvenienced because of a "Home Depot" mistake. I wish I could get away with doing business that way. P.S. I called the online help and they told me I couldn't cancel the order because it hadn't shipped yet‍ read more