I love coming to this Shakey's I got my pizza today It was the best looking pizza I've gotten in a long time. The toppings were not skimpy. The Mojo's were cooked perfectly and we tasted great. And Elizabeth in the front was very nice and professional thank you very much read more

Shoutout to Luis at Shakey's Pizza. he was awesome. Super friendly, helpful, and just had a really good vibe the whole time we were there. He made sure we had everything we needed and checked on us without being over the top. Honestly, customer service like that makes a big difference. Food was good, but Luis is what made the visit stand out. Appreciate you read more

We had such a great experience at Shakey's! From the moment we walked in, we were greeted so warmly. Luis was especially kind, attentive, and genuinely welcoming. He made sure we were taken care of and checked in on us throughout our visit, which really made a difference. The food is always delicious here fresh, flavorful, and consistent every time. But what truly makes this location stand out is the customer service. The entire staff, including the cooks and team members behind the scenes, clearly work hard to keep everything running smoothly. You can tell they care about their guests and take pride in what they do. Great food is important, but great service makes it even better and this team delivers both. We'll definitely be back read more

Shakey's Pizza Parlor - Yummy salad bar - Pizza Near Me - Upland, California

Impressed with the customer service from this location Brianna and Luis were exceptional thank you for such amazing as soon as I walked in the door u can feel the atmosphere!!! So much joy and felt soooo welcomed !!! Thank u guys and remain special!! U don't see this anywhere thank you guys!!!!! read more

Came here on Saturday, it was pretty busy but the bunch of lunch was full and had a lot of pizza choices. Everything was looking fresh and clean. It always hits for us!! The mojos are the best. We drive from Covina to this particular Shakeys because it's the cleanest, taste the best and the employees are super nice. The manager that's always there is very friendly and welcoming read more

Everytime I've been here they're always friendly! Food is always good quality and hot and the updated game room is super cool! We love to take our nephew here once in a while and he loves it. Today I had the pleasure of speaking to the manager Luis and I really appreciate his genuine hospitality and commitment to give a great guest experience. If you want a break from Chuck E. Cheese or Main Event i really recommend the og shakeys read more

This Shakeys location is awesome, always good pizza chicken and mojos. Super clean restaurant and perfect for the family. The employees here really do a great job of coming around and making sure we have everything we need. read more

The staff here are all friendly and Luis always engages with my kid by asking how he's doing and if he needs anything. The whole staff is attentive and the place is always clean no matter how busy it gets. The salad and pizza are always my go to! read more

My son and I ate here this evening. The establishment was clean and the staff was courteous. Thank you to our waitress who bought us Parmesan cheese I didn't see it and she was kind enough to go grab one for me. read more

Shakey's Pizza Parlor - Pepperoni Individual Pizza and a ham and jalapeño Individual Pizza - Pizza Near Me - Upland, California

I am rarely in the city of Upland but recently I came and stopped at Shakey's for a nice lunch. I was shocked at the service here because most Shakey's are not like this Upland location. The manager was super nice and also I was able to witness an act of kindness when the entire staff came out and sang happy birthday to a young gentleman. It made me feel so happy for this family. It was a nice gesture that I rarely see anymore! The food for lunch was buffet style and everything was fresh and tasty. I came in at 1:00 PM and they stop serving at 2:00 PM so you would have not guessed it by how they were stocking the food! The mojos were cooked perfectly and man that fried chicken was the bomb. This place is kept in tip top condition like how I remembered it when I was a kid. Thanks for bringing me back those memories Upland Shakey's! read more

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We had my daughters 10 years birthday party there and it was really fun . Chicken and mojos were great also the pizza was really good. Enjoyed the experience read more

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Very disappointing experience. The counter staff need more training (managers duty). The manager needs training other than to say 'its not my fault' because the new system messed the order up. Hey man! Take responsibility for whatever goes wrong in the store you manage! Geez! Won't be back to this badly managed store. Everyone, except kitchen staff need training! read more

Went there today for lunch with my son and the food was great and the gentleman Luis in the front greeted us with a mailed and was just genuinely happy and welcoming. The restaurant was clean and the atmosphere was chill. I would totally recommend coming in for lunch. read more

Shakey's Pizza Parlor - This is where they prepare your pizza. - Pizza Near Me - Upland, California

Great friendly service all the time. Food is always fresh, and delicious. The customer service is at this Shakeys is incomparable to any place else. They are always attentive and make you feel welcomed. Happy hour is also the best 2-5 Monday - Friday. $7 small one topping pizza, can't go wrong read more

Shakey's Pizza Parlor - Pizza Near Me - Upland, California

Second time throwing a birthday party for my daughter's ... We love this place the pizza is always fresh as well as the fried chicken & mojos are the best!!! The service here is always amazing everyone always greets us with a smile & great service the manager Luis attended us made sure we had everything we needed & they even sang happy birthday with a chocolate brownie sundae such a good treat the restaurant is always clean & the game room is always nice for the kids they had so much fun thanks to all the staff for all the hard work we will for sure be coming back!!!!!!! read more

Shakey's Pizza Parlor - Game room such a great variety of toys - Pizza Near Me - Upland, California

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The service is excellent. Luis is friendly, always greets people with a smile. He goes out of his way to make the customer experience enjoyable. The staff are friendly and helpful as well. The restaurant is clean. Love the PCM deals. Mojos read more

Great selection of pizza, potatoes, salad, chicken. Love the baked chicken specifically, they need to have it out more often. Came with a party of 4 (1senior,2kids,1adult) and total for all of us was ~50 dollars. Pretty good in this economy for AYCE lol. Came at peak lunch time but it wasn't that cramped or loud. Shoutout to Luis(i think) and the rest of the servers, cooks, cashiers, all very welcoming and attentive. Buffet station was always cleaned and they yelled out the food whenever they put something fresh on the line so everyone would know. We wanted to tip our server specifically but didn't have cash on hand , forsure next time though! Pro tip: mention your triple a membership to knock 10% off your bill read more

We came in for the lunch buffet. This location always has the buffet ready to go with fresh salads and chicken. They really take good care of their customers and my mom likes to come here since the customer service is excellent. Luis and the employees go the extra mile for the customers. The inside is clean and organized. We have chosen this place for our family parties and haven't been disappointed. read more

Food was fresh and the place was very welcoming. Definitely got my fill of food before I left. Thanks Luis for the great service!

I'm just writing to let you guys know alize needs a raise ! she was so great and attended to us, my family appreciate her for making us feel like family although I felt it was a little hot for us i'm actually glad we got great service at least :) Thank you alize !!!! read more

We came in today for a family dinner with our kids. When our chicken came out cold, I politely mentioned it to an employee. Luis, the manager came out with the food and made a comment "next time make sure to return all the pieces". Little did I think that they wanted the chicken that was already touched back. I would have gladly taken a replacement of what was in the basket. Luis was implying we were trying to get more chicken, which was never asked for. The comment was unnecessary, judgmental, and very unprofessional. Instead of apologizing or trying to make the situation right, he made it seem like we were in the wrong. What should have been a pleasant family dinner turned uncomfortable and disappointing. Very poor customer service from management. read more

Omg !!! I love love love this location! I'm a regular! It's so clean! Restrooms are always very clean. Service is always amazing and fast! The assistant Manger Luis is always very helpful and friendly. The staff is always welcoming! And can't forget the food and the arcade always a great time !!! read more

Shakey's Pizza Parlor - Always a great time here !!! - Pizza Near Me - Upland, California

My coworker and could not decide what to have for lunch, so i suggested Shakey's because of nostalgia. We have not been to Shakey's about 30 years. Not much has changed, they still have all you can eat pizza, chicken, mojos, and salad. They added rice pilaf and rotisserie style chicken. The mojos do not have the same great flavor, but the fried chicken was even better than I remember. Loved the flavorful pepperoni pizza and pan sausage pizza. Overall, we enjoyed the meal and brought us back in history. The price has gone up, but still a value at about $15. read more

Shakey's Pizza Parlor - Shakey's Pizza & Chicken Buffet - Pizza Near Me - Upland, California

Fast and amazing service, Thank you Luis for helping us today! We got the all you can eat special and all the food was fresh and warm! They had a variety of pizzas to choose from, fried chicken, the mojos, warm cinnamon rolls, and tasty salads! Everything was nice and clean and there was plenty of space to sit and eat! 10/10 would recommend choosing this location and will be coming back ! read more

Honestly out of all the shakes I've been to, this has been the best. Super clean, bathrooms are clean, everything is organized. They call out the new pizzas like they are supposed to and take requests on pizzas to be made for bunch of lunch. Such a great experience, and Louis (I think that's how you spell it) is great, amazing at running the business! Will definitely be back!! read more

We had a great time at Shakey's Pizza Parlor! The pizza and Mojo potatoes were amazing, The staff were kind and made sure everything was perfect. We'll definitely come back. read more

Great experience Luis Meija was awesome took care of Oparc Clients very well, he made them feel very at home and confortable his whole staff was awesome with oit Clients they took very good care of us while being there for our special event outing read more

My daughter said your food is the best and she loves your ranch. She is happy that you can get more ranch and you don't charge.

The shakey's in upland is the best and Luis the manager is the best always polite and kind very helpful. Thank you Luis !!!!!

Luis is the man!! Very helpful and friendly this man deserves a raise. Went to bunch of lunch and he was working the register then cutting pizza and putting out pizza for customers. Very hard working employee. read more

This one is my fav Shakeys to go too, always treat us very well! Went to celebrate my pops birthday today and everything was great! Love this spot :) read more

Excellent service great food Louis is a great manager, Jeremiah is Excellent with cooking the chicken!!! Great family place,, nice atmosphere!!! Good selection of food in the bunch a lunch read more

Service was great Luis is great manger Id recommend anybody to come try this location read more

Luis made fresh dessert, which made the whole experience worth it! Thank you for the hospitality! read more

Shakey's Pizza Parlor - Fresh Warm Homemade Cinnamon Roll - Pizza Near Me - Upland, California

The food was amazing very delicious I customized my own pizza The service was good they are Soo kind and friendly they came by our table multiple times The Ambiance is good the vibe here is good they have a lot of warm colors and the game room is Soo fun. read more

We love Shakey's pizza! Although this particular location is not the best, we had never encountered any problems until yesterday evening when we discovered several small hairs in our pizzas. I suspect these tiny hairs may be from rodents. There were far too many! Disgusting. read more

Shakey's is an American classic. We came in for the lunch buffet for about $16 per person. With that you get a variety of pizzas, chicken (fried and grilled), salad, sides ... Mojo potatoes! Memories of the Shakey's chain revolve around the consumption of Mojos, and they are just as good as the first time I had them. This location is a little outdated but the staff keeps it clean. The food is not necessarily the greatest, but it is a really good bargain when coming in for lunch. Have not been here for dinner but based on the pizza, would definitely come back. Also looks like they have happy hour deals too with alcohol. The arcade play area is pretty new and is nice entertainment for the kids, big and small. Super friendly staff, very welcoming when you come in. read more

Great service! Luis was very helpful and accommodating and the mood was overall positive and great ambiance! Food was also amazing! 5 stars well deserved read more

From the management to all the staff, overall great service! We had my son's birthday party and had a good amount of people in our group. The staff were accommodating and the food was quick and delicious. We're so grateful for the service, especially since we overstayed our welcome a bit (we didn't realize they closed at 8, apologies for that ). Would definitely return to this location! read more

The food and ambiance are standard for Shakeys, this review is for the customer service at this Upland location... 17 minutes, that's how long I was on hold on the phone before I just gave up. Had my wife call on her phone and was told "we are extremely busy" and was placed on hold as well. Imagine that, a pizza place too busy to take pizza orders. Ended up ordering from the Shakeys in Rancho Cucamonga 20 minutes away. read more

Shakey's Pizza Parlor - Hold time - Pizza Near Me - Upland, California