I usually like coming to Flame Broiler, but lately the portion sizes haven't been the same. My bowl had a huge amount of rice and barely any meat on top. It felt like I was mostly paying for rice, not protein. For the price, I expect a better balance between the rice and the chicken/beef. The flavor was still good, and the food was fresh, but the portions just didn't match the cost. If they evened out the servings and gave a little more meat, it would definitely be worth it. read more

Flame Broiler - Half and Half & Half Bowl - Fast Food Near Me - Upland, California

I have found that some Flame Broilers over cooked the chicken. I was pleasantly surprised when my half chicken and half steak bowl arrived. Everything was delicious and perfectly cooked. read more

I usually order from Uber Eats, and the food from this place never disappoints. It's always sealed properly and tastes amazing once it arrives. If you're looking for a recommendation, definitely try the spicy chicken with avocado and a side of green sauce. The flavors combine perfectly! read more

Usually 5 stars, but last 2 times I've ordered my bowl has been light, why have you guys changed servings all of the sudden? Been coming and ordering lunch from here for years but now my bowls are 25% lighter than usual. read more

Chicken was jerky, absolutely terrible, didn't taste fresh and tasted like the chicken was sitting on the grill for hours on end. I won't be coming back to this location ever again. read more

Today, a friend ordered me some food to cheer me up! I went to a Memorial earlier, so I was in a little bit of a funk. When I arrived, the food was ready as it was ordered in advance. The lady at the front counter was nice. The inside of restaurant was clean. It's a smaller restaurant and I could see the lady busy keeping things clean. I had a half/half chicken and beef plate with white rice, veggies, and cabbage salad. Appeared to all be fresh and great tasting. The seedless orange was even really good! Best of all, I love their salad dressing, magic "teriyaki" sauce, and hot sauce. All the flavors were distinct, but came together very well. This place is super close to my house. It's a nice go to when I can't decide quickly what to eat. To wash down the food, I had 2 regular cups of sweet tea with light ice and then I refilled half Coke, half Mr. Pibb to go! Very happy customer today! read more

Flame Broiler - the inside of a restaurant - Fast Food Near Me - Upland, California

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Great bowls and kimchi, I didn't like the magic dressing (whichever one is Italian dressing) since it didn't go well with the food. I got it with uber so I can't say anything about ambiance or service. read more

The lady at the cash register needs to check her attitude. She was being shirt with me as if i did something wrong asking about the "magic sauce". Could not stand the way she was talking to me. When someone asks for more sauce you can at least say they cost extra and not be so rude "its in the bag" like tf kinda response is that. Pathetic will not come back here. read more

I genuinely don't know if I've tasted dryer chicken besides stuff I forgot on the barbecue and burnt! Hubby got the steak bowl I got the chicken with white meat... it's like sawdust! It was Uber eats so no comment on service:) read more

Food- Chicken was over cooked and dry. Service was okay. The environment needs a pick me up. To the manager- update your menu and the chicken should not be served the way I received it- hard morsels of chicken. read more

I've officially ended the tireless internal debate I have been battling the last few years: The Flame Broiler INDEED reigns supreme over WaBa Grill. I'm on a healthy eating kick and have turned to The Flame Broiler for pure white chicken and vegetables made fresh and without any added sauces. Their proteins are made hot to order and their vegetables are kept warmed after being made fresh throughout the day. Portion sizes are decent and the bowls, plates, etc. are all priced right. This location is a bit tough to access as it sits on the end of a busy, packed shopping center. Their dining room is small but it's likely that most customers take their meals to go. I was bummed to see the condiment area was a bit messy and unclean despite them not being busy (but the quality of the food made up for it). I will definitely be back! read more

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They do not wash their produce! I am super grossed out. I fed my 13 month old some of my steamed veggies and my plain meat. I went to eat the orange last and the sticker was on it. It clearly had never seen water, let alone produce wash. If they don't wash the oranges, they don't wash anything else. read more

Flame Broiler - Unwashed produce - Fast Food Near Me - Upland, California

You can't really make a bad bowl, but you can take forever. Be wary if you are on a time crunch, if not enjoy!

As I was in town for business, the team and I decided to have lunch here. I had a great experience at this Flame Broiler location! Both the spicy chicken and beef were perfectly seasoned with just the right kick. The staff members were friendly and the place spotless. Thanks to Laura, the manager, for serving my team and providing a great experience. Highly recommend for a top-notch meal and great atmosphere! read more

Always on point with my orders, the lady is alalways nice, plus the place is always clean

This review is for the store on Mountain in Upland. I have been to several other Flame Broilers and the food has always been great. Not here. Ordered chicken bowls for my wife and myself. My wife couldn't finish hers. The veggies were undercooked to the point of being more appropriate for a salad and the chicken was some strange texture more like a ground up and reformed product than real chicken. Came here because it stays open later than the one in La Verne. Will not be returning. read more

So I came to flame broiler on Mountain Avenue in Upland to get a chicken ball. I got here at 10:25. I walked in she told me they're not open yet till 1030 so I came back outside waited 10 minutes went back in order the chicken bowl the way I usually get it and then I want to get some sauce out of their dispenser and their dispenser is broken so when she gave me my chicken bowl I ask her if she can give me five sauces and she charge me for them $.10 each so I'm like it's free right here but your dispenser broken so you're gonna charge me she goes yeah so that is bad business to me. I paid $15 for a chicken bowl. I will never come back shame on the Flame Broiler. Also, their point system is not working their magic rewards app is no good. It doesn't allow you to add points so shame on Flame Broiler shame on this location you guys need to step up your game and a little grill in there it was very rude. I will not be back. read more

gross hair and lint on the sauce dispensers absolute disgusting.. never coming here again read more

Flame Broiler - the magic sauce dispenser had hair and lint all over the dispenser and they didn't wanna clean it or replace it - Fast Food Near Me - Upland, California

It's unfortunate how skimpy this place has become with the amount of food. The beef bowl i ordered was no where near the top. At least serve a decent amount of you're gonna charge a lot. Definitely not recommended. read more

Flame Broiler - Skimpy serving. Not worth the $. - Fast Food Near Me - Upland, California

I highly recommend this great tasting pizzeria! The staff and owner are very kind and attentive. Come and try it for yourself! read more

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So since my last update the place has changed. We have arrived around 8 ish and gotten served no problem. Tonight april 14th 2023. I arrived at 8:10 to get some food for my family. When i went in to the restaurant i was met with an abrupt "we are closed" by the male employee there. When I asked why they were closed when the sign says 9pm, he again said very abruptly "we are closed." Keep in mind he stayed in the kitchen and talked through the window there so I could not see his name tag. If the employees are going to close early they need to know that they are hurting the owners business and then people are more than welcome to visit Waba Grill or Yoshinoya. This is a very disappointing practice and it makes me not want to visit this location again and to tell my friends not to come to this place again read more

The quality of this chain of fast fresh food has dropped significantly I mean first off $10 for a regular size bowl where they hardly even put a scoop of meat welp it won't be long before they're out of business with this poor quality skimpy crap definitely won't be back read more

Flame Broiler - Food taste just meh now used to be fresh and good oh and $10 for this trash - Fast Food Near Me - Upland, California

I just visited your Brea location and received one magic sauce. For years I have eaten the bowls with two sauces. I was not allowed to even purchase one. This is the last time I will frequent one of your locations. read more

Clean fast service staff was my review is short and sweet not much more to say review is short and sweet

Ok so when I rate a place I don't solely rate them on food. The eating experience I believe in broken into multiple categories. 1. Cleanliness - noone likes eating in a dirty place. 2. Food Flavor and Quality - called the Mmm factor. 3. Employees - People make or break a company 4. Overall Experience - wow factor, the sum of all non food items. 5. Value - the sum of all focusing on price, portion and selection That being said. This place is a solid 5 or 6 and the reason is because of Christina. I don't know Christina's position but every time I come in she had a smile, is always willing to help and makes great conversation. You can tell she loves her job and she shows the customers she cares. Now coming from someone who goes to Flame broiler about every other day across about 5 major cities this place has is all! 1. They are clean! 2. They have the best tasting meat here 3. Christina makes this place. James is awesome too! 4. The overall experience is great, because their food is and the people here are kind and curtious 5. Food portion here are perfect, quality is always fresh and food always had a great flavor! 1. 5 2. 5 3. 5 4. 5 5. 5 Average of 5 top ranking place to eat quick fast and healthy read more

Flame Broiler - Christina and Philipa - Fast Food Near Me - Upland, California

Used to eat here on a regular basis for the last 4 years . But the quality of food has drastically dropped . The last two times I've questioned if what I was eating was chicken. Got sick both times , this last time the worse. These chicken places are getting cheaper and cheaper with the kind of meat and produce they buy be careful everyone m. To be on the safe side order white meat, because this place regular chicken is awful(wouldn't doubt if someone tested the chicken and it came back not chicken) read more

I am retracting my review. Thank you MaeB fir the correction. It was wabba i meant to leave the review for. I feel bad..a little. I actually do like "the flame". read more

Rude, after getting my order WRONG!!!!! I've been here several times on my lunch break and I order the exact same thing every time. My very first visit I thought the cashier was kind of rude and short with me but I shrugged it off as tha maybe just being her personality. Over the next half dozen visits it was much of the same (but not everyone has customer service skills). This last time, she took my order (which she never repeats back) gave me my total (which is the same every time ) and a few minutes later she says "lady your order is ready". Great. I go outside to eat my food just to discover that I have no veggies. I pack up my food go back inside and tell her she forgot my veggies. She says "you need to says veggies if you want them" I said, "I did". She rolled her eyes. I left. Now I got a bowl with a few sprinkles of chicken and full of rice (which is cold now). Should've spent my hard was ended money elsewhere. Lesson learned. read more

Not a lot of food for the price... they let you pack your own sauces which is good, veggies were perfectly cooked. But portions were so small. I got a chicken bowl and all the chunks of chicken were no larger than maybe the tip of your finger. I probably won't try this again. read more

Horrible customer service Food tastes like it was reheated Store smells like dirty water. Don't go here read more

I've always LOVED this location. However, this was the third time in about a week that I was put on hold "for a minute". I understand busy, but the phone was right next to the register. I heard her take the orders of FIVE people. I'd probably be on hold still, but I hung up as soon as I drove up to the Waba grill. Ordered and out in HALF the time. read more

Flame Broiler - Phone wait - Fast Food Near Me - Upland, California

Diego is always such a pleasure! Always makes us feel comfortable and goes above and be with prompt service . Rey Velasquez read more

Slow service even during off peak hours. Food is always great, just another business not having enough staff resulting in poor and slow service. read more

I bought this promotion card from this location. It hasn't been a year yet and now they won't honor it. Complete rip off. Lack of training is evident. read more

Sign in front says "three people at time" but there was more than 3 people inside the facility. Male cashier yelled at my husband and I for trying to go in. Even though he let more than 3 people in... make up your mind. Wish I got a name to put him on blast for being rude. read more

Ordered 2 bowls to go. I don't think I'll return to this location. Chicken was DRY Sticky rice was mushy Carrots were hard, old, had a weird blackish tint and the cabbage tasted dirty. I use to come here frequently until I had a bad experience here, thought I'd give it another shot but was reminded why I stopped coming. read more

Good customer service, but the food it's not good, vegetables in meals taste just like plastic, and the meat is just horrible. Not even a good plate size and it's overprice for what it is. read more

Flame Broiler - Mini Angus Beef Bowl $11 price - Fast Food Near Me - Upland, California

Great food great customer service the guy serving the bowls has the line moving along and even double checks if you want green onions or avocado I ordered a beef bowl it was delicious and devoured before I got a chance to take a picture read more

Adolfo the only guy that works there, I am a very frequent customer. And I have to say that his customer service is very rude. I called to place an order and he rudely stopped to ask"how many bowls are you going to order"? I felt like that was rude for him to ask me that. So I told him that was rude, he said that they are short staffed and wanted to make sure the eta time. I'm very disappointed in the customer service. read more

got their mini beef bowl although from the display the bowl looked small but i was actually full if you pair any bowl with their magical sauce on top of their hot sauce its adds the flavor also an option to get all white meat if you get their chicken and pay little bit extra on top of their regular price since their food is fresh i think its a little bit expensive than normal bowl place but definitely worth the extra bucks read more