we ordered 2 shack burgers, their new korean style fries, and 2 drinks! i feel like this location is one of the best/ogs as it's always delicious! i think the korean style fries were definitely interesting... personally, not a fan , but worth a try! service was quick and the staff were kind and welcoming. casual ambiance :) will always come back as i'm in the area often for school! read more

Shake Shack Long Beach - Burgers Near Me - Long Beach, California

Ok I will die on this hill but Shake Shack is way better than In & Out. I just recently moved to Long Beach and I probably had Shake Shack 3-4 times within the first few weeks of moving. I just think the juicy burgers paired with the soft bun and the Shake Shack sauce is a combination that can't be beat. I understand the price point might be the only con about Shake Shack but I am willing to pay money for a good burger. Not to mention their crispy, crunchy fries are super delicious too. Try their shakes too! read more

Shake Shack is always pretty yummy and filling. I ordered the simple burger didn't realize when I ordered my burger with caramelized onions it was 1.00 extra. The burger was good but it was too messy, next time I will not get onions. The bacon cheddar cheese fries were so yummy. I will return one day...... read more

Shake Shack Long Beach - ShackBurger Bacon Cheese Fries Mango Passionade - Burgers Near Me - Long Beach, California

I have never been to this shake shack. But I order this every two weeks via delivery for work and every single time I get it, it comes in a nice, sealed, brown bag with a handle and a picture of a burger and it makes me smile. The burger that I get is perfectly well done, its fresh and overall delicious. The Nuggets are crispy but not greasy. This would have been a 5 star review. Until I saw from another yelper mentioned that the employees and some of the people going to this place were not wearing their masks. Now, I understand that It can get hot when you are cooking but if Flame Broiler's employees can do it, so can you guys. And then the place shut down for the month of July? I am beginning to have doubts on ordering. I mean what's the point in ordering/doing contactless delivery, if the employees making the food are not wearing their masks. Sorry, I don't mean to rant but this needs to be fixed not just for the safety of the customers, but the employees as well. read more

Shake Shack Long Beach - ShackBurger - Burgers Near Me - Long Beach, California

This is one of the tastier burger chains out there and worth getting as a treat every now and then. I happened to be in Long Beach, so had to stop by. I ordered the white truffle burger, fries, and a tiramisu shake on their self-ordering tablet. According to their online ordering site, the wait was about 7-14 mins, but decided to go in to order anyways. I entered my phone number and went outside to wait for my food, since it was quite crowded outside. I never got a text after fifteen mins, so went to walk around. I waited an extra ten mins, so I wouldn't overwhelm the workers and gave them the benefit of the doubt. But eventually went in to ask about my order. The server at the counter seemed stressed out and told me they've been calling my name out for fifteen mins with a slight attitude. Before I could explain that I never got a text that it was ready, he gave me my food and walked away. It seems like their system is faulty. Had I known that texting wasn't reliable, I wouldn't have walked away. I noticed that the workers would sometimes come out to call the name but I wouldn't trust that method either. Despite this iffy service and the cold burger and fries and melted shake, it was still really tasty. I'd just make sure to wait inside near the counter next time. read more

Shroom Burger: Portbella mushrooms w cheese in between, and fried. The goat! I add cherry peppers + avocado to my shroom burger and it's perfect!!! I only visit once in a while, and luckily this time it wasn't busy and everything was delicious! It's located in a beautiful outdoor shopping center where you can enjoy walking around. The outdoor seating is beautiful at the right time. It's pricey compared to in n out, with smaller portions here. Nice to enjoy once in a while though! read more

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Just how I remember it in New York. I'm not trying to start a war, but Shake Shack certainly gives In 'n Out a run for its money. They also have gluten-free buns. read more

Shake Shack Long Beach - Burgers Near Me - Long Beach, California

This is for curbside review. The app details about curbside pick up was very helpful on the order confirmation screen. Enter through Seaport Way and it takes you right to the curbside spot for pick up. Staff walks up and asks for your name then less than 2 mins, comes out with my order on a tray so it is completely contactless. They extend the tray to the car window and I grab the packaged bag. The food was made exactly as requested. The burgers came in the white wax sleeve and they were put inside burger boxes. I'm glad as I saw complaints about greasy burgers at the bottom of to-go bags. The burger boxes are way better! Staff wore masks and gloves. read more

Shake Shack Long Beach - Curbside - Burgers Near Me - Long Beach, California

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A bit disappointing compared to other shake shacks. They put sauce in the burger when we had noted it on the side. Lettuce also seemed stale and soggy. The custard was melted and the chocolate was freezer burned. read more

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Made it back....:) this time I ordered a cheeseburger and it didn't disappoint. The service here is amazing hands down!!! Julie was constantly coming to our table offering refills, water, Condiments, and offering napkins to us.... Wow. Thanks Julie. We will definitely be back. Thank you read more

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What's better than a burger and cheese fries after getting your fresh eggs and veggies from the farmers market? NOTHING! It's called balance, right? Haha. My go to order is the bacon avocado burger, add lettuce. They give a healthy amount of avocado too! I have a weakness for cheese fries. I get the spicy cheese fries with the cheese on the side to keep the fries crispy. Best little lunch date. The outdoor seating is on the Main Street so it's a little loud, but you still typically get a nice breeze and they have umbrellas. Staff is always super friendly, and they have football on the TVs indoors on Sunday! read more

SHAKE SHACK - LONG BEACH 8.01/10 -- Review: hear me out. the Long Beach location is good but it's not crazy or mind-blowing. I think the east coast Shake Shack chain are far superior than the west coast. the first time I had it in New York was definitely a 10. it's a solid burger here at Long Beach, and the crinkle fries are a big W. but i rather go In-n-Out any day because we in California. double-double with animal fries is unmatched. Superior. But Shake Shack in California is definitely not bad and a good spot to go to if u wanna try something different than In-n-out. read more

Shake Shack Long Beach - Burgers Near Me - Long Beach, California

Super busy as expected on a Saturday at 630. Did an online order through Grubhub and it was ready on time. Food was great and fair amount for the price. We ordered the spicy burger and the veggie one and both were very good and the shakes mint and sugar cookie. I would probably skip the mint, it was my least favorite. it was also advertised as chocolate mint, at most there was a bit of chocolate in the mix but it was vanilla based. I checked my order bc I thought we had misordered it. The mint flavor was good though. The sugar cookie was excellent with its cute cotton candy on top. The Togo package was well secured and everything was packed in well to make it safely home. read more

I am a Shake Shack fan, their beer also. This Shake Shack located in Long Beach on PCH. Nice busy area. Didn't have to wait for table! Like any other Shake Shack, it was crowded, clean and good. When you walk in there's a rope, right to cashier, left to find a table, etc. we sat in patio area right next to PCH. They deliver our order to our table. Burger, fries, and beer all fresh good. Across diagonally there's an INNOUT! Funny! read more

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The amount and quality of food compared to price is horrible. Unfortunately I remember shake shack from back east and was excited to take my daughter. The foot was ok but nothing special, I would rather have in n out, but the price was 3 times as much read more

I am a big fan of Shake Shack! I've been to many locations and this one falls right in line with the taste, quality, and experience that I have come to expect from this chain. This new location is located in the 2nd and PCH shopping center. It's really small, so it may be difficult to find a seat either inside or on their patio. The patio faces PCH so it's not really a serene experience, but then again this place is so packed that its not somewhere you plan to hang out and have a long meal. The line to order is long, but you can order on their app, on their in-store iPads, or at the register. I think they are trying to phase out register ordering because there were only 2 registers. There was plenty of friendly and helpful staff on hand and you can tell that everyone is hustling to work as hard and fast as they can. The menu isn't huge, but my go-to is the Shack Stack. They stuff a thick Portobello mushroom with Muenster cheese, bread it, and deep fry it. Then they put it on top of their Shack Burger which is a thin patty with cheese, lettuce, tomato, and shack sauce on a soft potato bun. From their website, they state that their patties are "100% all-natural Angus beef, vegetarian fed, humanely raised and source verified without hormones or antibiotics". If you really want to get crazy with it, which I do, don't pass on an order of their Cheese Fries. Crinkle cut fries are smothered top to bottom in their cheese sauce. This meal probably maxes out my calories for the day but it's so delicious that I just love to indulge sometimes. Their frozen custard shakes are amazing too but after this meal I can't have anything more than a sip. The menu also offers one chicken burger, a few hot dogs, and the 'Shroom Burger for vegetarians. I'm happy to have Shake Shack in the neighborhood! read more

Shake Shack Long Beach - Shack Stack and Cheese Fries with a lemonade. - Burgers Near Me - Long Beach, California

So far this is my favorite burger, you get what you paid for. Friendly service, they informed us about refills of the drink, chill and clean place. read more

Shake Shack Long Beach - Shack ShackBurger- - Burgers Near Me - Long Beach, California

Finally got to try this place and I was not disappointed! I went with my bf for lunch on a Sunday and it was insane! The place is pretty big with plenty of indoor and outdoor seating but even though it was a late lunch like around 2pm there was literally no where to sit down! After ordering our food at the counter we literally had to circle the place a couple of times to find a place to sit down. When our buzzer was ready we quickly picked up our food and sat down. I ordered their classic shake shack burger with a side of fries and my bf got their special of the day burger with a side of fries! And of course we had to get a SHAKE!! I was very satisfied with my cookies and cream shake and my bf's vanilla shake was super good and nice and creamy! My burger was very tasty and I really liked their crinckly french fries! I only wish my burger was bigger because I felt like I inhaled it too fast and I was left with wanting more!! I will definitely be back but maybe not during lunch time on the weekend! read more

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I visited this location the other day and ordered 2 double shack burgers (1 with bacon), small fries, 6pc chicken bites with bbq sauce, and small fries. The burger was okay, it didn't have very much flavor and the fries were room temperature (like they were sitting under the light for a bit). I will say that I did enjoy the chicken bites and wish I had ordered more than 6pcs and not gotten the burger at all. The service was good, they were polite and made sure to provide condiments. Surprisingly, it was pretty chill ambiance for a Saturday. I expected a heavier crowd and pretty loud inside. I'll definitely be back for the bites (didn't get a photo of the bites...I ate them as soon as I got in the car ) read more

Shake Shack Long Beach - Double ShackBurger - Burgers Near Me - Long Beach, California

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The Shake Shack in Long Beach is a go to spot whenever I'm near Marina Pacifica. This time around I got the Chicken Sandwich which was very yummy and the chicken was nice and crispy, the Trolls Milkshake which was a nice treat but was a bit too sweet honestly, the smokeshack burger was delicious and the crispy onions added nice texture to the burger, it was not too spicy either. The staff here are always very nice making the service quick and easy. The ambiance inside shake shack is loud but that is expected. Overall will be coming back but definitely won't get their milkshakes due to the sweetness. read more

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I had heard a lot of great things about Shake Shack so I came here with expectations. Right when you walk in, there are multiple ordering kiosks available for convenience and also cashiers to take your order as well. I ordered through the kiosk and it was very simple, quick and straightforward. My friend and I ordered a 'Shroom burger, black truffle burger, parmesan garlic fries that comes with a side of truffle sauce, Christmas cookie shake and cran citrus punch. The 'Shroom burger was average. I love mushroom and cheese but this burger didn't hit the spot and wasn't flavorful nor seasoned well. I did like that they included cheese in the patty so when you bite into it, there is melty cheese in the center. Also, I liked how fresh the veggies were. As for the black truffle burger, it comes with cheese, truffle sauce and fried shallots. It was really good, flavorful, creamy, crispy and had a nice truffle flavor. My favorite item that we ordered were the parmesan garlic fries with black truffle sauce. The sauce is amazing and aromatic with truffle flavor. The downside was the lack of parmesan on the fries. I was disappointed in the Christmas cookie shake, it was not reminiscent of Christmas cookie at all and tasted like medicine. We also ordered the Cran Citrus Punch which was good and refreshing. As for the price, it is pretty steep for the amount of food that you get. The burgers are about more than half the size of a regular burger and more like sliders. After eating, I still felt a bit hungry. The setting here is clean and organized with seating available indoors and outdoors. Overall, this is a good burger place with a lot of different options that stand apart from other burger places. read more

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This Shake Shack is located at the new 2nd & PCH outdoor mall, which is facing PCH. Being that this place has outdoor seating, my husband, our little girl dog and I decided to grab a small snack. We decided to do a mobile order and pick it up and sit outside to eat our items. This was a good thing to do since there was a rather long line when I stopped by on a Friday before 5:30 pm. We ended up ordering: Double Strawberry Sunset, $6.99 prior to tax- This dessert comes with vanilla custard, strawberry purée, rainbow sprinkles and supposed to come with a sugar cone but we had it served in a cup. The vanilla custard is good and the double scoop is definitely a lot for 2 people and 1 cute dog to share. Chick'n Bites, (6 piece) $4.89 prior to tax- Tasty but rather pricey for 6 pieces. These were pretty oily and really should have been drained before given out to the customer. I also didn't like that the fried batter part of the chicken was coming off when dipped in the ranch sauce that we got with our chicken pieces. ----------------------- (Total= $13.10 after tax) Service was friendly. I did like that there are disinfectant wipes available outside in case you wish to wipe down the bench. I am not a fan of the restroom situation though. There are 2 unisex restrooms but there is a common area for the sink. It just seems a bit crowded. But the restrooms were clean. This is not my first time having Shake Shack and still think that their food is a bit overpriced. I probably won't be back here but do appreciate the dog friendly outdoor seating. read more

Shake Shack Long Beach - Chick'n Bites, (6 piece) $4.89 prior to tax - Burgers Near Me - Long Beach, California

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I can finally say that I have had Shake Shack after hearing and reading many great things about it over the last couple of years. Location- at the new 2nd & PCH center that recently opened and across the street from my all-time favorite place to get a burger...In-N-Out. Free parking available just a short walk to the rather small space considering how busy this place can get...indoor and outdoor seating available but we chose to take it home Staff- they had plenty of workers and they were friendly and the food was ready quickly considering how busy it was on a Sunday afternoon; a worker asked us if we would like a menu as soon as we entered which made it easier and there are kiosks as well as a couple workers taking orders at the counter...we used the kiosk and it was user-friendly Food/Drink- ordered the double Smoke Shack burger which was good but overpriced at $10 considering its small size (4stars); chicken sandwich which was ok and pricey at $7 since it too was small (3 stars); cheese fries $4 were good and adequately priced (4stars); 2 shakes, cookies and cream and a salted caramel which were amazing (5 stars) read more

Shake Shack Long Beach - Burgers Near Me - Long Beach, California

First time coming here, Jordan was amazing I have an gluten allergy and she made sure to check my order before she completed it, the food was amazing great location, definitely coming back, amazing service from the staff and everything was super clean great place to come eat with the family read more

We were so hungry that we could plain bread and it would be filling. Good for us that the shake shack was five minutes away. We had Shake shack all over the place and even out of California. I was going to give this place a five star because the food tastes good at the moment, but I settled for 4 stars because the bathroom is so dirty and they didn't clean it up. read more

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Shake Shack can get quite busy and packed but it's impressive how they can still give quality service and hand out food relatively quickly. It is a small place in general, especially when it comes to picking up orders. There's always a line out the door and on curbside there's a line of cars that takes up the street. All the team members are friendly and really put in care into making sure you get your meals. It's seems like they can get pretty hectic, I can sometimes hear people in the kitchen yelling for things like boxes of stuff. At the end of the day, Shake Shack is another burger place and yet I have to say they have some pretty decent eats. The burgers are cooked well and made to an adequate portion. Sometimes I feel the buns are a bit smaller than what a burger bun should be and I'd personally like more lettuce on my Shack burgers or crispy shallots on the seasonal truffle burger. The chicken bites are cooked well and are quite tasty and the chicken shack is probably the best thing you could get off the menu. It's much more filling than anything else and feels much lighter to eat. The shakes are delicious, they come at a great thick consistency and maintain coldness. My personal complaint would be it's such a small place with so many people, it makes it difficult to walk around and find seating. It's such an awkward design for a fast food place, especially with the state of this pandemic and certain people not wanting to wear their masks, it brings concern about personal space and safety. read more

"Sometimes you feel like a nut...sometimes you don't" Somedays you feel like In-N-Out...Somedays Shack Shack. After a poor review about a month ago and being invited back by Jake the owner I have to say that today's burger was more like the Shake Shack I know from the east coast. Great job on the burger. Great flavor, juicy meat and a unique and delicious dressing. Food was packaged nicely (not slopped together like last visit) not sure if it was that the kitchen staff was different than last time. Fries were great and the shake is still delicious and deceptively large. Keep it up. We will be back. read more

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Situated in the heart of the new 2nd & PCH shopping complex, the Shake Shack offers a hip and quick dining option for the shoppers. Although the menu items cost more than the traditional fast food joints, they also present the traditional choices with a twist. I had a 'Shroom Burger, my wife had the Chick'n Shack, and my son had the Shack Burger. Each satisfied in its own way. The vegetarian 'Shroom Burger surprised me with the hot and gooey muenster cheese, which paired so well with the crispy texture of the deep-fried portobello mushroom. I didn't try the other burgers, but my son specifically noticed the soft, fluffy buns that add another dimension to the patty. My wife enjoyed the ruffled fries much more than the In-N-Out fries, but I remain a steadfast fan of the competitor's style--to each his/her own. The strawberry shake was good but nothing out of the ordinary. Service was as friendly and efficient as a typical fast food restaurant where you order at the counter. There was a diligent person constantly rounding the dining area and helping to clear the tables. We got a gift card for my nephew, who's a huge fan of this place. read more

Shake Shack Long Beach - Decked out for the holidays - Burgers Near Me - Long Beach, California

Love this location!!! Ample parking. Clean restaurant. Great service. Get the Shack Burger and fries and share a shake with a friend. Indoor and outdoor seating. Tip: order with the self serve kiosks on the right to save time when it gets busy; just swipe your credit card. read more

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Came here to try out the burgers for the first time. We got the bacon burgers, one cheese fries, one regular fries, a milk shake and a root beer float. Bill came out to about $32. Took a little while to get our food. The milk shake was partially melted. The root beer float had very little root beer. The burgers and fries were good. I will skip the shake and float next time. Parking: plenty in the plaza Very few tables inside and outside the store. read more

Shake Shack Long Beach - Burgers Near Me - Long Beach, California

Shake Shack has made some good progress when it comes to operations and efficiency. I came during lunch time when it's at its busiest but the experience wasn't that bad. With several kiosks for ordering and mobile ordering available, the wait is cut down quite a bit. The food is good but also over priced. FOOD I've tried the regular burger and also the roadside. The burgers are good overall. The buns are soft and fresh. The patties are cooked medium and are slightly above average I suppose. SERVICE You wait in line and order from a person, wait in line and order at a kiosk, or use their mobile app and order on your phone. When your food is ready, you'll get a text. PARKING The two ends is this plaza have a parking garage. The Whole Foods side has one level but it's wider. The other side has 3 or 4 levels but each level isn't that big. Parking isn't a problem and it's free. It's possible they will start charging for parking when more shops open up though read more

Shake Shack Long Beach - Burgers Near Me - Long Beach, California

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This place is so overhyped and restaurant expensive, i ordered to go the burger greasy and the bun was like a sponge of grease. THEY DIDN't EV WED N PUT A SINGLE NAPKIN IN THE BAG. my car is a mess from the grease. The breading in the fried pickles was not fresh nor crisp. Ill never go to another shake shack again. read more

Parking: Free parking lot across from 2nd & PCH. Not sure if the garage parking of 2nd & PCH is free though. Food: Consistent with the quality of all other Shake Shacks I've visited. Always love their Shack Stack, and I recommend substituting for swiss cheese! Ambiance/Service: Not a lot of seating, and it was pretty crowded around dinner time on a Sunday. Only waited about 10-15 min for our food to be ready. Cashier was welcoming and accommodating! O read more

They have good quality burgers, would be one of my favorite. We ordered the cheeseburgers cheese fries and some of their new drinks. The burgers were good as usually and the buns were soft, like Hawaiian bread. The cheese fries were pretty good, the cheese isn't too salty reminds me of Mac and cheese in a way. Tried their mango passion fruit and hibiscus drink. It's good if you like sour drinks, the hibiscus was okay like a sweet tea. We went on a Sunday so parking was pretty crowded. You have to pay a few dollars for parking, but free the first 90 mins. You could order on the iPad kiosks which was faster or order at the counter. We walked around the plaza for a couple of mins before the food was ready. It was hard to find seating in the restaurant. It felt competitive to find seating and didn't have a good experience when dining in. We sat at a 4- person table, but as my partner (sitting on bench next to me) went to the restroom another customer sat right next to me on the bench at my table as I was still finishing my food, which was awkward. I make me felt rushed to finish my food and they assumed we were about to leave and they wanted to claim the table. Not the fault of the store but on a busy day store seating is hard to find here. read more

Shake Shack Long Beach - Cheeseburger, Cheese Fries, Mango Passionade, hibiscus - Burgers Near Me - Long Beach, California

Returned thanks to T-Mobile Tuesday offering a free Shack Burger. It was worth the drive from OC though I hope they open one closer soon. I like Shake Shack because their basic burger, the Shack Burger is delicious. It's simple and you really don't have to splurge for upgrades as this burger is perfect. The most I would do is add some pickles and extra sauce, no extra charge. The bun has a squishy consistency, like a bao bao bun or a memory foam mattress, not flaky, so delicious. The burger patty always has tasty crispy ends but it's not over cooked in the middle. Their wine is made from Napa grapes and produced just for the Shake Shack label. It pairs perfectly with any item on their menu. Try a glass. Service is always top notch and ordering from the app is super easy. read more

You will never go wrong with the cheese fries. Love the texture of the cheese. We first had Shake Shack in San Diego and I wished they would open one in OC. Now I'm so glad that they have the store in Long Beach. I like the quality of the bun and the fresh ingredients that they used. The store is nice, warm and cozy inside. They also have patio seating which you can have the view from 2nd street. There will always be long line there, but I like how the staff keep the line moving. With the newly added kiosk for ordering, it would not take too long to have a delicious burger read more

Shake Shack Long Beach - Burgers Near Me - Long Beach, California

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Solid for the taste. But if I'm comparing to in n out I think this is overpriced. Unfortunately I'm giving this a lower review because of how long this place took for our burger. They actually completely forgot about it until we brought it up and the worker was pretty rude saying we'd get a text when we didn't even give them a phone number. Odd.... But all in all, nice spot for a quick bite if you're by 2nd and PCH. read more

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Love the gluten free bun option. Food seems to be hit or miss sometimes, feels like maybe not made fresh- instead staged and sitting. But overall good experience. read more

My daughter bit into her burger and two black strands of hair were in the patties! Disappointed and disgusted. Had to throw it away!!!!!!!!!!!! read more

Food is pretty good and service is quick! Inside is clean and nice looking and the parking structure nearby makes it easy for a very short walk to the location. read more