I have been consistently happy with Etienne's IT expertise. First, he is amazingly prompt. You call…read morehim and he answers and if you get his vm you get a call back promptly. Second, he solves your problem very, very fast. He remotely gets on your computer and takes over the controls and bingo- problems solved! I have used Etienne for years- how many vendors do you use for years??? He also makes house calls or did before Covid. Super easy to work with and his bills are fair. No price gouging!!' Highly recommended.

From the owner: Our business specializes in:…read more Website Development Networking General IT Support Technology Consulting Network Administration Server Environments PC / Windows / Apple Computers Computer Repair Computer Building Wi-Fi Installation Most Technology Needs

My laptop and a cup of coffee had a very bad meeting. With Azam at Love Haight Computer my Mac had…read morea very good one. Within hours of what I can only describe as a domestic tragedy, he'd diagnosed, dried out, and resurrected my machine -- no data lost, no drama, and no lecture about why I shouldn't work next to liquids (Note to self: never trust "locked" coffee mugs again). He even expedited the repair when I mentioned I was heading out of town, which tells you everything about how he runs his shop. He offers data backup and recovery as his bread and butter, and given my luck I didn't need it -- but I was genuinely glad it was there if I had. Friendly, fast, clearly knows his craft. If your tech ever has a bad day, Azam is exactly who you want on speed dial.​​​​​​​​​​​​​​​​

Says open online. Went toy shop and it is closed. The door says call to make appointment. Person…read moreanswered and was no help. Will not recommend to anyone. Thank you for nothing.

Very helpful when I bought a new iPhone for my hubby. And, they'll help him transfer data and learn…read morethe tricks on his new phone!!

Apple tech issues? Tired of shlepping an hour to Corte Madera? Look no further -- visit cafeMac in…read moreSonoma on Broadway! So I finally upgraded my iPhone from 13 mini to 17 pro mac. In the process, I took all of my family's numerous USB(A)-Lightning charging cables to my local environmentally friendly recycling center. A week later, I realized that my cordless keyboard and cordless magic mouse both still need to be charged using USB(A)-Lightning cables. Duh! Groan. I had moved to Sonoma where I discovered that there isn't an Apple store nearby. For several small issues, I've had to drive an hour to Apple Corte Madera or waited until I needed to go to SF to visit the Apple Chestnut Street location. Both tend to be crowded. I drove an hour to Apple Santa Rosa, but their staff left me underwhelmed. I couldn't find a used USB(A)-Lightning cable on FaceBook Marketplace that was near enough to me. My environmentally friendly recycle center in San Rafael (Renew) isn't open on the weekends, where they also sell a variety of used cables. ChurchMouse in Sonoma didn't sell the right type of used charging cable. So ... I drove to Apple Corte Madera, where the salesperson *ostensibly* listened to my problem and then promptly sold me the wrong charging cable. They sold me a USB(C)-Lightning cable, insisted that it was the correct solution for what I needed, never asked the year of my destop Mac (it's on their system), the year of my laptop (it's on their system), or what kind of Apple block plugs I have at home. Spoiler alert ... I now realize that they are all USB(A). Rather than drive to Corte Madera AGAIN, I wisely tried out cafeMac on Broadway in Sonoma. BINGO. The owner and staff members are super friendly and understanding. They are great with tech. They are good listeners, unlike some of the staff at Apple stores who are young, new, overly confident (and sometimes wrong), and constantly trying to sell me additional things that I simply don't need. cafeMac happily offered to exchange my "wrong" USB(C)-Lightning cable for the "right" USB(A)-Lightning cable, at no charge. I asked if they needed my receipt to show that I'd bought it directly from an Apple store just a few days prior. They didn't need to see it. Their customer-oriented attitude and friendly nature immediately put me at ease and make me want to come here for all my Apple tech problems and purchases! Their location on Broadway is excellent and street parking is easy. Kudos to owner Jim Witous and his excellent staff for such a smart idea -- providing real service to a geographic area which is not served by Apple. I am so glad to see cafeMac able to service the many Apple users in Sonoma and Napa. I was surprised when I moved here to Sonoma to discover that Apple has no store in either Sonoma or Napa and has no plans to service these areas. I'm proud to support my local stores and impressed with their service attitude. Sonoma Proud!

I spent at least an hour trying to get three monitors to work at the same time, Darrell just solved…read moreall my problems in 3 minutes over the phone! Will hire him to fix all my apple problems in the future.

My Mac was slooooow and wouldn't connect to the App store. I worked with Darrell on several…read moreoccasions to review and remedy. He updated this, explained that, fixed the permissions on other things. it helped quite a bit but didn't fix the problem all the way. Then, I called Apple and went to Apple store twice, spending a total of 10 hours with Apple.....they couldn't fix it either! Finally, Darrell found the solution and helped me make some arcane changes to the permissions in my key chain folder. All better now! thank you! Darrell is very knowledgeable and takes his time to explain what he is doing to your computer.

A nonprofit that provides great, low cost refurbished computers and NO-COST tech support. They also…read morewill handle your e-waste recycling. A great company serving the Bay Are for more than 30 years. HIGHLY RECOMMENDED!

We had a many items at work that we needed removed. Some worked some didn't. I personally like to…read moredonate to places that are related to the item being donated hoping it can be reused in some way. They happily removed the items from my car and provided me with a detailed donation receipt. I have since brought some extra computer gear and older phones I had. Found some more stuff I will drop off in the next week.