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    Toptek

    3.5 (15 reviews)
    Closed 10:00 am - 6:00 pm

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    Review Highlights - Toptek

    Again, recently my laptop died and I was left in a bind with all my pics, docs, videos, music potentially gone as my primary backup also died.

    Mentioned in 2 reviews

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    People searched for IT Services & Computer Repair 3,506 times last month within 15 miles of this business.

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    AT&T Store - When store AC broke....really warm in here even with fan on!

    AT&T Store

    (257 reviews)

    $$$

    Stonestown

    We recently came in as we had the family plan which also had insurance for our phones when one of…read morethe phones was lost. Felix was our Customer Service represwentative when we arrived at 5:30 PM on a Thursday. After reviewing our contract the phone in question Iphone 14 had 9 more payments left and we decided to get a replacement which is a refurbished 14 rather than pay off the remaining 9 installments and then incur the cost of getting the latest 17 phone. The replacemwent phone took a bit longer to receive but when we got it on Monday, we made an appointment to get it set up as we still had questions regarding if we could turn in the replacement and get the newer model 17 at a reduced cost which was not the case. Unlike previous reviews for this location, 5 stars for both appointments and visits and I suspect that many of the negative reviews are during times when AT&T have a promotion in which this store and other stores get really busy with very long wait times.

    We entered the store on May 3rd in the afternoon to inquire about upgrading our phones. The female…read moresales associate immediately informed us that no phones were in stock and appeared unwilling to assist us further. We then asked which other store we could visit to check availability, but she was unable to provide any guidance. When we inquired about going to an Apple Store, she stated that we could not proceed there because a code was required, which she was unable to provide. We ultimately went to the Apple Store, where we had an excellent customer experience. AT&T should strive to employ staff who provide a similar level of service.

    Toptek - itservices - Updated May 2026

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