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    Toptek

    3.5 (15 reviews)
    Closed 10:00 am - 6:00 pm

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    Ask the Community - Toptek

    Review Highlights - Toptek

    Again, recently my laptop died and I was left in a bind with all my pics, docs, videos, music potentially gone as my primary backup also died.

    Mentioned in 2 reviews

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    Expert Mac Support

    Expert Mac Support

    5.0
    (9 reviews)

    We have used Danny for years across several moves and different houses in the Bay Area. He has…read morehelped set up my networks (everything from recommending hardware, pulling the actual wires and updating the system, and setting up the network and connections), troubleshot my teenagers' computer problems and most recently helped me when my built-in camera totally died after a suspected virus got me while I was on a zoom call. Does great work. He fixed my camera problems entirely remotely in this era of social distancing. He also set up better security software and fortified the protection I have so I can work more securely from home. He works on PCs too. Not just Macs as the name would imply. Highly recommended. He works quirky hours and is busy but he always comes to the rescue.

    Danny was a super hero and came to the rescue when my imac freaked out and wouldn't boot, no matter…read morewhat i tried. I truly had no idea what else to do, having exhausted my very rudimentary knowledge about how my computer actually works. i have had a couple of bad experiences at the "genius bar" (and a couple good experiences as well, to their credit), so I decided to give Danny a call after reading his excellent reviews here on Yelp. I am so glad I did! Danny was professional, knowledgeable, honest, and went above and beyond to help me with issues that were not even part of the initial problem. He really knows what he is doing, his rates are very reasonable, and he's really nice, too!

    AT&T Store

    AT&T Store

    2.2
    (257 reviews)
    $$$

    We entered the store on May 3rd in the afternoon to inquire about upgrading our phones. The female…read moresales associate immediately informed us that no phones were in stock and appeared unwilling to assist us further. We then asked which other store we could visit to check availability, but she was unable to provide any guidance. When we inquired about going to an Apple Store, she stated that we could not proceed there because a code was required, which she was unable to provide. We ultimately went to the Apple Store, where we had an excellent customer experience. AT&T should strive to employ staff who provide a similar level of service.

    I went into the store for a wireless related question, and after that, the rep started selling AT&T…read morefiber internet. Previously, when I called AT&T's 1-800 number, I was told new fiber customers would get a gift card. I brought this up in-store, and also showed them ATT website about that promotion at the time too, and both the rep and her manager assured me they would honor it if I signed up there in-store. The rep even took my number and followed up several times to get me to sign up. I eventually did, after also making it clear that my schedule is very busy and I wouldn't have time to keep coming back or follow through. Sales rep promised everything would be handled on their end. Two months after installation, despite meeting all the qualifications and being assured at sign-up, I never received the promised gift card. Since then, I've had to spend time following up, only to get the runaround with no resolution. It feels like they were very eager to close the sale at the time, but once that was done, communication and follow-through completely fell apart. Overall, it was a disappointing experience, the service was over-promised and under-delivered.

    Toptek - itservices - Updated August 2026

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