I needed storage close to the area I'm moving into and Castle Mini Storage had the best rates…read more Russell, the manager, is very helpful and knowledgeable. His customer service was fantastic and I appreciate all his help. Also, Elvin was very helpful as well. I highly recommended using this location to fulfill your storage needs, if your looking for fair priced storage in the area.

From the owner: Are you looking for secure and affordable self storage in Rockville? Castle Mini Storage is here to…read moreserve your needs! Our clean and modern facility features 24/7 access for the ultimate in convenience. Day or night, early or late, our facility is always open to our customers. State of the art surveillance cameras constantly monitor and record, keeping our storage facility as secure as possible. If you're storing bulky or heavy items, please feel free to borrow our dollies and handcarts for no extra charge. We also feature convenient drive-up units, providing storage options for all kinds of customers. Our online bill payment system is the easiest method for keeping up to date with your rent. Simply access your account online. If you have any questions at all, our dedicated call center is waiting to hear from you.

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.

Had a bunch of stuff sitting in storage for years and finally decided to deal with it--some was…read moregoing to a new storage unit, some back home. Honest Hands was amazing from the start. They got back to me super fast, gave a great quote, and were really easy to work with. The move had a couple stops and a lot of moving parts, but they handled it all like pros. Super friendly, super efficient, and just made the whole thing way less stressful. Highly recommend if you need movers who actually care and get the job done right.

Can't stress enough how much I appreciated working with a professional company and owner. I had a…read morefull detail done by Danny, the owner, and the experience was better than I expected. From the start, he was straightforward and easy to talk to. What really stood out was his honesty, I was initially quoted for a few services that, after he inspected the car more closely, he told me I didn't actually need. He adjusted the price without me even asking. That kind of integrity is rare. The detail itself was top notch. My car looked refreshed inside and out, and you could tell he takes pride in his work. It didn't feel rushed or transactional, it felt like someone who genuinely cares about doing the job right and treating people fairly. If you're looking for quality work and a business owner who operates with transparency, I'd absolutely recommend Danny and his team at Revive Auto Vault - I will be going back again.

This is a beautiful car storage facility. We have a 1987 corvette that will be taken care of in…read morewinter months. Met the owners, Danny and Claudia - they are super friendly and accommodating. Highly recommend.

This facility is wonderful. There are plenty of carts, everything feels very secured, and the…read morerental process online was so simple. I'm really glad I made the switch.

Extra Space Storage - nice facility but a total scam. Within 90 days, my rental rate went up more…read morethan half of the contract I signed. A $60 increase! I am assuming that other people have had their rates jacked up like this. And I believe there are grounds for a class-action suit. I am going to the Montgomery County Manager and the Maryland AG's office, Consumer Division, to bring this to their attention. DO NOT RENT A STORAGE HERE!

We rented a 10 x 10 storage unit on the second floor of the W. Montgomery Ave Rockville MD location…read moreabout a year ago. The unit was fine. Clean, well lit and fairly easy to get to. Some minor complaints are that there is only one elevator per side of the building and the elevator doors close way to fast to get your stuff in. Every time you enter the building or use the elevator, you have to enter a 10 digit code. That means every trip to your vehicle, you have to enter a code. While the security is nice, we spent way too much time squinting at little keypads that are mounted too low for me to see without squatting. Our biggest complaint is the changing prices. It one year, the price was raised twice. We could have locked in a 2 year price, however that involved pre-paying the whole thing up front. Thousands of dollars. Overall, the facility is nice and the staff is great.

Ecellent service and many units available. The place is spotless and has abundant dollies…read moreavailable. It's very convenient, right off 270, easy to get to.

I rented a temperature controlled storage space. It was exceptionally clean, easy to use,…read moreconvenient locations, friendly/helpful staff that are responsive and provide reminders and good value for the money.

The scammiest of industries. Sure, the teaser rate is competitive. But trust me, it will not last…read more PS will jack up that rate, sky high, six months later, and it will continue jacking up the rate, again, and again, and again, until you finally come to your senses and quit this shell game. The Maryland Attorney General Office of Consumer Affairs would do well to perform a "sweep" investigation of the rental hike practices of PS and its brethren.

From the second I walked in, till the moment I left the office to go throw a few things in the new…read morestorage unit I just purchased - Adam and his coworker Bob were friendly as can be. I came in inquiring about a storage unit for work and their prices and available units. Well, to be honest - I went into the office and asked "Hey, I want to see if you have any units that are close to an elevator." Cause I know me, the longer I have to huff it from the elevator in the building... the less I'll go there. They were super up front and luckily had a unit that was pretty darn close to the elevator. Adam was eager to take me on a tour of the facility. He took me on the longer more scenic route to show me how the gate worked when he really could have just easily walked me through the building directly to the unit. But he definitely was customer service oriented. I ended up purchasing the unit, and he joked as we went through the leasing process and was very amiable. Joked in a good way... was like punny. Through filling out the paperwork he found out that I worked at Yelp. I mean... I was using the storage unit for business so it was natural for him to ask what sort of business I was in and everything. But I said "event planning" until he actually asked me up front what company I worked for toward the end of the whole process. Ohhh he says "That probably explains the Yelp email address" *Bingo! In any event, we got to the end of the transaction and he was like "I know this is unlikely, but please leave us a review on Google" And I was like "I'm gonna be completely honest with you here. I'm not gonna leave a review on Google for you. But! I do work for Yelp and I'm pretty sure I can leave a review there" It was a funny little interaction. I'm sure he's directed by management to ask for reviews from everyone. Bold sir to ask me hahaha Bold! Like A1 steak sauce bold. On Yelp, we discourage businesses to ask for reviews. It may sound counterintuitive, but we 100 percent have our reasoning. Read more here: https://www.yelp-support.com/article/Don-t-Ask-for-Reviews?l=en_US Anyways, looking forward to filling the unit up. Also, there is a deal if you pay for the full year which I will be taking advantage of very soon. If you pay month to month- your rate may increase after 6 months. However, if you pay for the whole year, you can lock in your starting rate for the year- AND you can get the 13th month for free. It's a pretty darn good deal that they don't advertise. Not sure why. Anywho, great experience!

Met Joe who maintains the facility very clean and he was incredibly friendly. The building has…read morealways presented clean, carpet upstairs is well maintained. honestly, the staff has been extremely friendly. my only complaint is with the company in general. They just increased their prices and you must be tone deaf to think this is a good thing at this moment in time in the US .

I had a pretty simple lease for a month. I was moving to the area and instead of paying a moving…read morecompany $3k to move all of my stuff, I rented out a unit for less than $40 total, made weekly trips to fill up the storage unit, then closed out my account a couple of days before I would have been charged for the second month of rent. On my apartment move-in date, I hired a moving company for less than $1k to move my items from my storage unit to my new apartment. I saved quite a bit of money utilizing Self Storage Plus. Yvonne was very helpful throughout the process. She was very clear on the hours that the office and storage unit were open, what not to store in the unit, how to contact the office, and how to properly close out my storage account. On the day I moved out of my storage unit, I called her from the wall phone button near my storage unit, and she said she'd inspect it soon. A couple of hours later I received the receipt confirming that I've successfully moved out and ended my lease. Even though I was only there for a month, I didn't have any issues and all interactions were respectful and professional.

They raised our same storage unit from $125, to $200, to $274 in the 3 years we've been there…read more That's more than a 2x increase in a 3 year span. the staff is nice, but this price gouging is unbelievable. Should be illegal.