1. Beltway Movers

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Rockville, MD

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Beltway Movers

3.4 (64 reviews)
Open • 9:00 am - 5:00 pm

Services - Beltway Movers

In-state moving

International moving

Out-of-state moving

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Broken desk
Riana F.

Read the fine print and get copies of everything! TLDR: we were charged double what we were quoted, I got called the B word, and they broke my desk. This was our first time using movers and we will likely never do it again. It was a stressful and unpleasant experience all around. When I called I let the sales agent know that we had two stops to pick up stuff from. He said no problem and that all of our stuff would cost between $1200-1400. We actually paid $2600. We were told that our quote did not actually include the additional stop. Additionally, we were charged extra because our apartment was in the front of the building and the freight elevator was in the back which causes more walking for them (because that's a thing). They also charge from the moment they leave their office until the moment they get back. Not from when they get to and leave your home. So make sure you know how long that should take. We followed our drivers until they pulled over for some reason and ended up showing up about 20 minutes after us. At $260 an hour that adds up. Aside from being nickel and dimed by the fine print, the movers were just rude. Except one of the younger guys who was very genuine. The movers complained constantly about the amount of stuff we had and about the distance of the apartment. They complained about moving the washer and dryer from one basement to another. They complained when we offered to buy them pizza, asking us to order something else instead. We ended up ordering $100 worth of pizza (which we did not have to do) and when I asked if they wanted the leftovers, one of them men replied in Spanish and the other translated it to no they did not. However, I speak Spanish and what he actually said was "b***h I don't want any more pizza". Also just found today that they broke my desk and hid the broken piece behind some other boxes. We also were not given a copy of the BOL and it took two days to get that. They did give us a refund of $250 because they acknowledged we were overcharged for travel. Greg was the one who I spoke to and while I would have liked a bigger refund, he was very understanding, patient and helpful in pointing out that unfortunately I did sign the contract with the fine print. Mistake on my part for not reading it all.

Hand-made bowl from my now deceased mother

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Beltway M.

We regret that your experience was not a good one.

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Our management team works hard to ensure satisfied customers.

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7 years ago

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We are sorry that we were unable to dialogue this with Chris.

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13 years ago

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Beltway M.

Your enthusiasm for our company makes us stand tall.

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11 years ago

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Nicole, we think great customers like you are AWESOME!!

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Ask the Community - Beltway Movers

Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

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Review Highlights - Beltway Movers

“If you have any question, then please feel free to reach out to Bill, and ask him to put you in touch with me.”

Mentioned in 6 reviews

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Honest Hands Moving & Storage

Honest Hands Moving & Storage

(13 reviews)

I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.

Had a bunch of stuff sitting in storage for years and finally decided to deal with it--some was…read moregoing to a new storage unit, some back home. Honest Hands was amazing from the start. They got back to me super fast, gave a great quote, and were really easy to work with. The move had a couple stops and a lot of moving parts, but they handled it all like pros. Super friendly, super efficient, and just made the whole thing way less stressful. Highly recommend if you need movers who actually care and get the job done right.

CubeSmart Self Storage

CubeSmart Self Storage

(10 reviews)

From the second I walked in, till the moment I left the office to go throw a few things in the new…read morestorage unit I just purchased - Adam and his coworker Bob were friendly as can be. I came in inquiring about a storage unit for work and their prices and available units. Well, to be honest - I went into the office and asked "Hey, I want to see if you have any units that are close to an elevator." Cause I know me, the longer I have to huff it from the elevator in the building... the less I'll go there. They were super up front and luckily had a unit that was pretty darn close to the elevator. Adam was eager to take me on a tour of the facility. He took me on the longer more scenic route to show me how the gate worked when he really could have just easily walked me through the building directly to the unit. But he definitely was customer service oriented. I ended up purchasing the unit, and he joked as we went through the leasing process and was very amiable. Joked in a good way... was like punny. Through filling out the paperwork he found out that I worked at Yelp. I mean... I was using the storage unit for business so it was natural for him to ask what sort of business I was in and everything. But I said "event planning" until he actually asked me up front what company I worked for toward the end of the whole process. Ohhh he says "That probably explains the Yelp email address" *Bingo! In any event, we got to the end of the transaction and he was like "I know this is unlikely, but please leave us a review on Google" And I was like "I'm gonna be completely honest with you here. I'm not gonna leave a review on Google for you. But! I do work for Yelp and I'm pretty sure I can leave a review there" It was a funny little interaction. I'm sure he's directed by management to ask for reviews from everyone. Bold sir to ask me hahaha Bold! Like A1 steak sauce bold. On Yelp, we discourage businesses to ask for reviews. It may sound counterintuitive, but we 100 percent have our reasoning. Read more here: https://www.yelp-support.com/article/Don-t-Ask-for-Reviews?l=en_US Anyways, looking forward to filling the unit up. Also, there is a deal if you pay for the full year which I will be taking advantage of very soon. If you pay month to month- your rate may increase after 6 months. However, if you pay for the whole year, you can lock in your starting rate for the year- AND you can get the 13th month for free. It's a pretty darn good deal that they don't advertise. Not sure why. Anywho, great experience!

Met Joe who maintains the facility very clean and he was incredibly friendly. The building has…read morealways presented clean, carpet upstairs is well maintained. honestly, the staff has been extremely friendly. my only complaint is with the company in general. They just increased their prices and you must be tone deaf to think this is a good thing at this moment in time in the US .

Beltway Movers - movers - Updated October 2026

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