Possibly the worst customer service I've ever experienced. I drive up the uhaul truck, still in the driver's seat, the employee walks to the back of the truck and yells, "Give me the keys and leave the engine on!" I waited a moment and yelled back, "How do I hand you the keys if the engine is still on?" No response. Did he want the keys or the engine on? Can't have both lol. He comes around to the drivers side and I turn off the engine to hand the keys through the window. He gets REAL angry and pouts," Ugh, NO. LEAVE THE ENGINE ON AND GIVE ME THE KEYS." I asked loudly, "HOW HOW DO I GIVE YOU THE KEYS AND LEAVE THE ENGINE ON?!" He gets flustered and stammers out, "NO, UGH, LEAVE THE KEYS IN." I said "OK." Dude walks in to the office shaking his head in an exaggerated way like a toddler. I said within earshot, "Bad instructions man." He just kept shaking his head and finally goes sarcastically, "OK HAVE A NICE DAY SIR." Horrible. Will never, ever, use this place again, even if it is just to drop off a uhaul truck. People like this make life just a little shorter for everyone. read more

I have been a patron of Security Public Storage in Glendora since 2005. I have always been impressed with Joanne's professionalism and warm positive attitude. Recently, I went into my storage unit for the first time in years. It was immaculate. Joanne and Bill make a great team as on-site managers, and the proof is in the pudding. It takes considerable effort, discipline, and commitment to keep that facility in such pristine condition. They must have a magic wand to be able to keep it so clean. At one time I considered moving my things to a storage unit closer to my home in Lake Arrowhead, CA. However, I do not trust that I will be as satisfied with any other establishment that is not managed by Joanne and Bill. They definitely make a difference. I highly recommend this storage facility. And I do not bat an eye at the storage costs. It is so readily apparent that Joanne and Bill work their little behinds off to maintain their high standards of excellence. Thank you Joanne and Bill! read more

This place is fabulous! For over a year, I've been using this storage facility. The staff are exceptional. Joanne and Justin are very kind, good people. The facility is top notch clean, security is great, and I highly recommend. The pricing is fair, and when I needed to downsize to another unit, Joanne worked with me to find another in the same building. It was a bit stressful as I had movers coming to pick items the following week, and I needed to move some items to another unit so have two simultaneously for a brief time. It all was SO easy and seamless, and just a great experience dealing with staff here always. If you need a storage unit, you can't do any better than Security Public Storage in Glendora! read more

I had an outstanding experience at Security Public Storage! Their U-Haul truck rental process was seamless, with a wide selection of clean, well-maintained vehicles available at competitive rates. The staff was incredibly friendly, guiding me through the rental with ease and offering helpful tips for a stress-free move. The storage units are secure, spacious, and impeccably clean, with convenient access hours. The facility is well-lit and equipped with top-notch security features, giving me peace of mind. From truck rental to storage, everything was handled professionally. I highly recommend Security Public Storage for anyone needing reliable moving and storage solutions! read more

This facility is clean, convenient and safe. I chose Security Public Storage because the staff members are honest and on-site (unlike bigger companies where the person you call to ask questions is located across the country, which makes them unfamiliar with the facility in question). The storage units are indoor, alarmed, and monitored by video surveillance. They are not air conditioned, but the facility is insulated, so the building stays cool and belongings are not harmed. Additionally, discounts are sometimes available, making the prices very reasonable for someone on a tight budget... especially if you're only planning on storing for a few months and not long-term. read more

The service at Security Public Storage ,, is by far the best service I've experienced , Site manager Dwayne Townsend,, really knows how to make you feel comfortable when it comes on choosing what unit , will work best for you, Dwayne was, very informative ,respectful, professional and understanding , from the moment I walked in ,till the end of my unit space rental transaction, I really recommend this storage company, and believe me' , Ive rented many unit storages in my time , to know , that Security Public is now my # 1 , to store my most important possessions read more

Security Public Storage, was a life saver, in my dispear that my rental 20 year rental got sold and new landlady asked me to move, I've was uncertain where my my next home would be or if i would be able to afford new home. I needed a place for my stuff and I came across Security Public Storage, from 1st call and thru the whole process the customer service was amazing! Dwayne was very helpful, he listened to my needs and was able to give me a good deal to keep all my stuff while i searched for new home. Thank you Dwayne! God Bless! read more

I had such a great experience at Secure Public Storage. John helped us and went above and beyond to make everything smooth and easy. He's usually based out of Oceanside, but he was covering at this location and we were lucky to have him here. He was professional, patient, and genuinely cared about helping us. It's not often you find someone in storage who makes the whole process stress-free, but John definitely did. I'd highly recommend this facility--and if you get the chance to work with John, you'll be in the best hands. read more

I'm very happy with Security Public Storage. The business hours are very convienant, I can access my stuff everyday day of the week. The size and price for my storage is reasonable. The location is great, especially if you live in the area. I really like the fact that each storage unit has an alarm and is monitored by cameras. The owners are very helpful and friendly. Overall I am very satisfied with there business and would recommend Security Public Storage to anyone looking for a safe place to storage they're belongings. read more

"My first experience with this storage facility was exceptional, largely due to John's outstanding service. Despite being unfamiliar with the location, John, who was covering from the Oceanside branch, guided me through the process with remarkable professionalism and efficiency. His helpful demeanor and attention to detail made everything incredibly smooth. I highly recommend this storage facility and especially commend John as an exemplary employee. He sets a high standard for customer service in the storage industry." read more

I highly reccomend Security Public Storage in Glendora ‐- the units are reasonabiy priced, the grounds a facility are well maintainrd, and the neighborhood is quiet. Dewayne and his staff are very helpful. I always see Dewayne walking the grounds and facility looking for problems. Dewayne and his staff take care those small problems before they become larger. If your looking for a storage unit... I would highly reccomend Security Public Storage Glendora read more

Joanne is a great manager! Such great customer service from her and the staff. I got a 10x10 unit last year and this year I got one as well but I am sharing it with a friend. It is still enough space for the both of us! Also, you will be greeted with snacks upon signing up! There are discounts for college students who need to store their stuff in transition for summer break (right around the corner from Azusa Pacific University)! Easy peasy lemon squeezy! read more

The Glendora security Public Storage is a well kept up facility Well organized faculty is sweet crying and respectful it's always clean and in order and is well secured as far as security and always seems to want to help you so I would trust anybody and everybody who's looking for Storage security and safety to look in the city of Glendora for security Public Storage I find to be one of the top in the in the area. read more

I've had multiple units with this location over a 15 year period, they've always been clean, friendly and helpful in many ways. The manager Dwayne has always been exceptional in the way he cares for the tenants, property, and units. This location and company is blessed to have him watching over the business and a part of their team. Thank you Glendora security public storage over the years for storing my items. :) read more

I am very impressed with the managers, Bill & Joanne. They are always smiling, friendly, & so very helpful. This storage unit place is very well kept. It is always clean & well maintained. I feel that my treasurers are very safe here & very proteced. I wouldn't go any where else & I looked into several storage places before I selected this one. Five stars plus for Bill & Joanne. read more

I literally stumbled across this location when I was looking for a place to live. I have had my belongings in here since February 2011. The place is very clean and welcoming. The staff is GREAT! They are very helpful and friendly. I would strongly encourage anyone looking for a place to store their valuables to check this place out as you will be very pleased. Thank you SPS. read more

Great staff at Security Public Storage in Glendora. Our experience renting a storage space was quick and convenient. The facility is clean and I feel safe when accessing my unit. They have come through for me when I needed packing supplies and their prices are very competitive. Even took the grandkids in on Halloween for tricks or treats. Wonderful neighbors. read more

I have been storing my things here, since April 2016, while we await a move to Washington State. The Place is secure and clean and the staff is wonderful to work with. Joanne is nice to talk to, it is almost worth going into make your payment. I would highly recommend Security Pacific Storage as a place for short term or long term storage. Thank you! SPS read more

The service at this place is top notch. Always willing to offer advice on which unit will work best and they never get too upset even though I forget my password every time. The staff is helpful and a pleasure to work with. The prices are reasonable and the storage area is clean and well lit. A definite recommend to all who need a place to put their stuff. read more