John helped me get my storage unit and showed me where my storage unit was located. Thank you Johnread more

After running around for two days comparing service, prices and units, we decided to reserve…read moreJamacha Point. John was very friendly and respectful. The facility is clean. The hours work for us. The prices were very good and the commitment of one year for the same price was great.

We finally got a spot RV parking space here! We've been trying to get into this storage unit for a…read morewhile and so happy a spot finally opened up. We were attracted to the storage facility because of the close proximity to our house and quality of the space especially the high level of security and more importantly, the wash and dump station! Staff is also very friendly. Definitely recommend!

Kudos to a clean and safe facility. Rented two years and each time I visit I feel safe and…read morecomfortabl. I love the wash station for cars and trailers. Very convenient loading and unloading. Tell staff AF sent you for a possible discount.

The On-Site Manager was so rude and harassed us and our employee relentlessly with unsubstantiated…read moreaccusations to the point we moved out before our contract was up. Because of her, we lost 4 months' rent, since she claims there are no refunds. I would never recommend Magnolia Mini Storage to anyone because of Maria.

. The manager was very rude and inconsiderate when I rode my bike onto the property I was told I…read morecould not. . Nor could I walk in the gate I explained I do not have a car I was told I'd be evicted. When I asked for a bill to pay my unit I was. I was told I didn't need a bill because I couldn't. pay anyways I didn't have any money

Amazing Customer Service by Natasha she is kind and always willing to help. Thank You for all your…read morehelp and for always making us feel welcome.

This is a lot, but the amount of frustration has been absolutely ridiculous and unnecessary. Short…read morestory do not use Public Storage!! Do not use the Orange Door Insurance!!! May 2024 Reservation for a unit at Public Storage at 3750 Williow Glen Dr was made. Dawn was very helpful and patient while we set up the account. She is absolutely the only good thing about this location. May 27th, 2025 Last time we were able to enter the storage unit without any issues. End of June 2025 Went in to get luggage and a few other things and we noticed the lock was stuck. Reported it to personnel. Kept going every couple of weeks to keep trying lock without any luck and would report it to personnel when someone happened to be there. August 28th, 2025 Reported it once more with the cleaning personnel. She tried the lock as well and she called management to report the lock not working. Manager office said they already had a report of lock failure and request for a locksmith to come cut lock and for it to be replaced. She took down our phone number again and said someone would call us to let know when locksmith would be over in case, we wanted to be present. September 13th, 2025 Went to unit to see if anything had been done. No one at the office. There is rarely anybody at this location September 16th, 2025 Daughter called to set up appointment for follow up on locksmith request. Upon second call with Public Storage, we were told that the lock had already been replaced on September 11th and that we can come in to get new keys. Nobody had called, emailed or smoked signal to update us about the locksmith coming over and the lock being replaced until we called. Made an appointment for Saturday, September 20th at 10:30am at get keys. September 20th, 2025 Went in for appointment, got keys from front desk and when we opened the unit, we noticed things were moved around, boxes with clothes and shoes were ransacked. Furniture was moved around from originally placed. Noticed items were missing. We were told to proceed with police report for stolen items and then file with Public Storage. October 22nd, 2025 Police Report was scanned and submitted with a list of stolen items for the Orange Door Storage Insurance claim. Again, filing a claim was easy. Assigned an agent Erica Garcia and a claim number. At this point we start playing phone tag. Multiple messages were left and no call backs. We went from Erica to Jay to Kevin, no updates, no callbacks, no help whatsoever. Weeks of phone tag to be finally told that our insurance claim has been denied because we do not have any proof that the lock was tampered with. Now the obvious thing would be checking the security cameras, right? Cameras are everywhere; there is one by our unit. According to the sheriff deputy who took our call Public Storage tapes over any surveillance footage and there is no way to get any footage that fits our timeline (conveniently) because it's not like we weren't actively trying to get this lock replaced. So, there you have it folks, you pay on time, you pay extra for the insurance and Public Storage keeps you from your personal items for weeks and months all to ultimately fail at the one service they claim to provide. "We'll treat your stuff like it's our stuff" I guess that means take YOUR stuff when THEY want it

They will have the postal service try to get your signature for mail they won't remove your address…read morefor. Never rented here before. They're useless. Don't recommend. They don't care to have proper customer information

This place is so clean!! The people who helped me with questions were not only knowledgeable, she…read morewas very polite, respectful. I recommend this place!!

Updated: I have noticed staff is more kind and understanding than in the past. I have even been…read morereminded if I forgot to pay due to personal crisis. For example for April 2026 I was in an auto accident and forgot all about the storage unit. I had just been trying to deal with the injuries and the aftermath of the accident along with multiple other legal issues, which the auto accident created a chain of events that caused my legal issues to be put on hold because of the exhaustion of my injuries and dealing with the headaches of the auto accident. I mean it in the literal and figurative sense. I had been experiencing headaches since the auto accident and it has been impacting my life. I thank Ace Self Storage for calling and understanding my crazy situation.

Great storage spot . I stored a personal vehicle, work vehicle and two storage units for a couple…read moreyears. Never had any issues. All staff members are always helpful and responsive. Felt like I was leaving my things with the responsible family members.

I have been a tenant at Ft Knox for fifteen years. The spaces are clean. The property is…read moremaintained. It's safe and easily accessible. But what makes Ft Knox so special is the John, the owner. He's the nicest guy with a lot of integrity. He takes pride in his business and is very accommodating. More importantly, he genuinely cares about his tenants. It's not just a storage unit. It's an experience.

We rented a very large storage unit here for about 9 years. Our stuff was always safe. Zero…read moreincidents. John was the manager the entire time. Great guy and always good about communication. Definitely feel like he was always watching out for the tenants.

Renting a storage unit from here was a breeze! Carlos helped me out with the process. He gave me a…read moretour of the facility and showed me the exact locker I was going to receive. The facility looked to be clean and well-maintained. He went over all of the up-front and monthly fees, a summary of the rules, and I got to ask any questions I had before signing. The whole process took only about half an hour, and it was a lot easier than I expected!

I had a storage unit here several years ago, switched to a different facility just because it was…read morecloser to my house, and then switched back to Eastlake Self Storage again because it's the best for facility usage/safety, friendly and available staff, clean and safe property, and much better priced unit for a bigger sized unit than the facility I had before.