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    Storewell Self Storage

    3.7 (6 reviews)
    Closed 9:30 am - 6:00 pm

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    SecureSpace Self Storage Spring Valley - SecureSpace Self Storage in Spring Valley, CA.

    SecureSpace Self Storage Spring Valley

    (65 reviews)

    So I have only been at this place since November 2025....only reason I choose this place was there…read morewas a promotion. First 3 months $60. Since I have been there I have had the initial increase to $138....now it has jumped to $202. I have contacted them today to see why it has jumped in price only to get the answering service. I will definatly move my things. No NOTICE of the hike. NOT RECOMMENDEFD at ALL.

    There was a special in September 2024 for 5x10 for the first 2 months of rent $88.00. 5x10 for…read more88.00? I will take it. Then in November 2024, the rent up to $100.00. Okay? Why? oh yeah "As part of our ongoing commitment to providing top-quality storage solutions, we periodically review and adjust our pricing to align with industry standards and ensure the continuous enhancement of our facilities and services." That is why. Then came January 2025, rental rate shot up to $144.00. what the heck? Then two days ago, I just received another notice "Dear Gloria We hope you're finding your storage unit at SecureSpace Self Storage both convenient and secure. As part of our ongoing commitment to providing top-quality storage solutions, we periodically review and adjust our pricing to align with industry standards and ensure the continuous enhancement of our facilities and services. We're writing to inform you of a necessary adjustment to the rental rate for your unit #E****. Starting August 1, 2025, the monthly rent for your space will be $161.00. This change ensures that we can maintain the high standard of service you expect from us." That is some BS y'all. I'm done.

    Public Storage

    Public Storage

    (50 reviews)

    This is a lot, but the amount of frustration has been absolutely ridiculous and unnecessary. Short…read morestory do not use Public Storage!! Do not use the Orange Door Insurance!!! May 2024 Reservation for a unit at Public Storage at 3750 Williow Glen Dr was made. Dawn was very helpful and patient while we set up the account. She is absolutely the only good thing about this location. May 27th, 2025 Last time we were able to enter the storage unit without any issues. End of June 2025 Went in to get luggage and a few other things and we noticed the lock was stuck. Reported it to personnel. Kept going every couple of weeks to keep trying lock without any luck and would report it to personnel when someone happened to be there. August 28th, 2025 Reported it once more with the cleaning personnel. She tried the lock as well and she called management to report the lock not working. Manager office said they already had a report of lock failure and request for a locksmith to come cut lock and for it to be replaced. She took down our phone number again and said someone would call us to let know when locksmith would be over in case, we wanted to be present. September 13th, 2025 Went to unit to see if anything had been done. No one at the office. There is rarely anybody at this location September 16th, 2025 Daughter called to set up appointment for follow up on locksmith request. Upon second call with Public Storage, we were told that the lock had already been replaced on September 11th and that we can come in to get new keys. Nobody had called, emailed or smoked signal to update us about the locksmith coming over and the lock being replaced until we called. Made an appointment for Saturday, September 20th at 10:30am at get keys. September 20th, 2025 Went in for appointment, got keys from front desk and when we opened the unit, we noticed things were moved around, boxes with clothes and shoes were ransacked. Furniture was moved around from originally placed. Noticed items were missing. We were told to proceed with police report for stolen items and then file with Public Storage. October 22nd, 2025 Police Report was scanned and submitted with a list of stolen items for the Orange Door Storage Insurance claim. Again, filing a claim was easy. Assigned an agent Erica Garcia and a claim number. At this point we start playing phone tag. Multiple messages were left and no call backs. We went from Erica to Jay to Kevin, no updates, no callbacks, no help whatsoever. Weeks of phone tag to be finally told that our insurance claim has been denied because we do not have any proof that the lock was tampered with. Now the obvious thing would be checking the security cameras, right? Cameras are everywhere; there is one by our unit. According to the sheriff deputy who took our call Public Storage tapes over any surveillance footage and there is no way to get any footage that fits our timeline (conveniently) because it's not like we weren't actively trying to get this lock replaced. So, there you have it folks, you pay on time, you pay extra for the insurance and Public Storage keeps you from your personal items for weeks and months all to ultimately fail at the one service they claim to provide. "We'll treat your stuff like it's our stuff" I guess that means take YOUR stuff when THEY want it

    Mr. Mark is very patient. He helped us choose the best storage and patiently showed us all the…read moreconditions as well as the inside of the storage.

    Storewell Self Storage - selfstorage - Updated May 2026

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