The storage place is reasonable it's clean and the guys are fairly friendly. My mom has been using…read morethis storage place for a couple years. I just got my own storage and the guy was very helpful. Thorough and the process was fast.

Wonderful, Amazing the best experience both of the gentlemen were so helpful from getting me the…read morebest price to letting me know if the discount for renters insurance. I highly recommend Rockville prices are the lowest around lots of units so never gonna hear were don't have any availability. Hands down the best storage for all your needs.

Megan did an awesome job! She set me up with all I need. Great service! She's professional and…read morecourteous.

Easy communication, pricing, and convenient location. Received an online quote and was able to…read morereserve the space I needed in advance.

Calls not returned. Office isn't manned. Rodents. Facility isn't clean and doors don't have seal…read more GM isn't kind and bullies clients. Stay away. Amanda isn't there and they march to the beat of their drum and don't meet the customers' needs. Civil libel. Case in point. Stay away.

Great place for storage! We had a storage with Public storage for 3 years before this and totally…read moreregret not switching over sooner! The people are so kind and loving and actually care about you and your belongings. They won't raise the prices every 2 months like other places. We have been with them about a year now and they rose the price ONCE and only $12! So grateful we found them. Kimberly is so so kind and has such a great heart! Thankful for this place!

5 Stars I can't say…read moreenough great things about Jayann, the store manager at Extra Space Storage! From day one during the COVID pandemic when everything was shut down in Santee, she's been incredibly helpful, and professional. She truly goes above and beyond to make sure everything runs smoothly--and it shows. The facility itself is immaculate and safe! Every time I've visited, it's spotless, secure, and clearly well cared for. You can tell Jayann takes pride in maintaining a clean and welcoming environment. She doesn't put up with anyone's nonsense. That level of attention to detail makes such a difference when storing your personal belongings. What also impressed me is how easy it is to upgrade or switch to a different unit if your storage needs change. Jayann made that process simple and hassle-free--no stress, no confusion. She explained everything clearly and helped me transition to a larger unit without skipping a beat. If you're looking for a clean, well-managed storage facility with outstanding customer service, look no further. Jayann is the reason I continued to store there for over 4 years. She makes the experience feel safe, easy, and dependable from start to finish!

I had a great experience renting a storage unit here! The unit itself was in great condition, and…read moreit was easy to get to. Setting everything up online was a breeze, and ending the rental was just a quick and friendly call to the front office. 10/10 would rent again!

Charles is the Man! His professionalism & personality (laughing & smiling) combined made me feel so…read morecomfortable in the choice I made. He was very informative, patient, & honest. He even Toured me on this golf cart & showed me options of choices to choose from for the great pricing options! He also let me know that they set aside a broom w/dustpan if we need to clean anything as a courtesy. He let me know if I needed any moving supplies too for quick convenience! He answered all my questions & I just want to say thank you for such Great customer service because it's very rare these days for someone to be so helpful.

I rented a space at Super storage for almost 2 years…read more.... if you need a place for your stuff, go talk to Charles, he is the absolute best.....great customer service, good sense of humor, overall it's a great storage place..... if I ever need a storage again....I will be calling Charles.... Thanks again Charles for always being so wonderful..... Mayra and Zac

Brittany at Santee, CA location was awful to deal with. I simply asked for a unit that was secure…read more The unit assigned to me was 5622 and had 2 walls that didn't fully meet, so anyone could reach in or pests could enter or belongings could be easily damaged, etc. Instead of just offering another unit B decided I wasn't a good fit (lol) and said she'd give me a refund. She complained of being hungry more than once and that she was heading into a corporate meeting while also claiming she was corporate. Laughable. I signed with another facility a mile away and am now paying less than half for same size unit than what I was set to pay at Price. No do not rent from here, if there's an issue, B will be offended and argue instead of finding easy resolution. Very poor service.

Very fast and helpful with our vacancy. Explain well what is needed of us to have them better…read moreassist us.

I have been a tenant at Ft Knox for fifteen years. The spaces are clean. The property is…read moremaintained. It's safe and easily accessible. But what makes Ft Knox so special is the John, the owner. He's the nicest guy with a lot of integrity. He takes pride in his business and is very accommodating. More importantly, he genuinely cares about his tenants. It's not just a storage unit. It's an experience.

We rented a very large storage unit here for about 9 years. Our stuff was always safe. Zero…read moreincidents. John was the manager the entire time. Great guy and always good about communication. Definitely feel like he was always watching out for the tenants.

Very easy to get set up, helpful team members, lots of options, and includes conditioned spaces and…read morealarms!

Good service good prices. The location is easy to access…read morejust north of the 8. I would recommend this place

Place so far has been ok. The main problem was that we needed an additional unit. After being there…read morefor three months, we were happy with the location. Our remodel is taking some delays so we needed an additional storage space. They told me that a second unit would cost $100 more dollars per month than what we are paying currently. We were not looking for a deal, or felt entitled to one. However, paying 40% more just sounded insane. Both were roughly the same size. There are plenty of storage places in Santee, so we just went to another one. Losing additional revenue from a current customer sounds like bad business practices. I guess they must have their reasons.

I started rent on a 10x15 unit the end of December 2022. Rent was $223. They have raised my rent…read moretwice in less than a year and rent is now $396.20. Moving items from one location to another is so difficult and they know it. Very disappointed in this storage company and will be moving my things out before mid December More than 60% increase