The manager's Charles and Janie were able to accommodate me at the absolute last minute as I had…read morereserved a storage unit across the street with a not so professional manager (company name not included) I called Charles at Stor-it Mini warehouse and he could accommodate my needs right away. The unit is easy to access and clean. I feel absolutely safe with my belongings there. I would highly recommend them. Don't run into the issue I did with another company on the same street.

My ongoing complete satisfaction with the staff. I accidentally left a couple items outside of my…read morestorage door when I left last week. That afternoon, I received a courteous, reminder call of my oversight. I was so pleased to have been able to return to the storage to find my belongings were safe and intact (right where I had left them). They regularly patrol the property and keep a tight watch out for any unusual activity. There have so many times over the years that management has treated me so well and helped me with significant inconveniences that they turned into non-issues. Highly recommend Stor-It Mini Warehouse.

The on-site Manager is unprofessional, vindictive, lacks the skills to handle difficult situations…read moreand is a liar. I have never felt so victimized and belittled by anyone. After being exceptional tenants for over a decade we were given a Termination of Lease notification. The long and the short of it is that the on-site Manager didn't like that I questioned the increase in rent (75% increase in 3 years) when she took over for the first on-site Manager we had. So when I let her know that we had mold in the unit she curtly said that they couldn't do anything unless I moved my stuff. Unfortunately, they had no open units and I had nowhere to move my items to. A year later I noticed evidence of termites in the unit. When I wrote a formal letter to notify the on-site Manager and the Owner (who, by the way, is impossible to contact) and asked for assistance, I received the Lease Termination Notice not 30 minutes later. And because we vacated the unit ASAP they would not honor the agreement to compensate us for our moving costs. I was supposed to infer that they would only charge me half the rent due for July. But because we moved by the end of June, this did not apply. I was accused of having no common sense, no people skills, and that I needed to work on my customer service skills. I have never felt so victimized and belittled by anyone. So, if you are willing to pay $330/ month for a 10' x 20' storage unit with mold and termites and an on-site Manager who will only be sweet as pie if you don't question her in any way, then be my guest. But I cannot recommend this storage facility to anyone. I gave one star because the area is pretty much safe and the facility is relatively secure.

The people who run the facility are super nice. I m not the easiest customer but these people are…read moreincredible. They know my name and unit number when I walk in and warn me if anything is amiss (such as the elevator being out)

I first came a cross this business by living directly across the street, of course at that time it…read morewas under a different management. This year, as I was preparing to move I began to yelp around to find a storage unit complex that would meet my needs. I did not have to look far, the first place that popped up was this business! I said to myself, "hey, why not?" First, I called to inquire about how to get started and if I would be able to get a Dollie. I can not remember who I spoke to directly but she was extremely helpful. Later on that day, I went online just to see how big these units were and the pricing; there happened to be an online special going on for the unit size that I was searching for. I filled out all my information online & paid for my storage unit, it took me less than 10 minutes and I received confirmation in my email immediately. A few days passed by before I actually went into the office but when I finally did, I finished up paper work which consist of an agreement of what I can put in storage, a copy of my ID, and if I wanted another individual's name listed or not; the basic stuff. This is the first time I have ever rented a storage unit and so far it has been a very good experience for me. The ladies at the front office counters are extremely nice! I come in, sign in on the log with my name, time, and storage unit no. Then I am given the red keychain with the key that allows me to open my storage unit door (they're listed in Alphabetical Order then each door has a number assigned). After I am done, I proceed back to the office to return the key & check out. One time, there was a sign on the door that said "back in 5 minutes" I ended up dropping the red keychain with the key in the mail slot since there was also a sign that said I could do that. So far, I am very happy with the services here and I will continue to keep my belongings here as long as I need them to be in storage.

So I was very happy that the new owners had turned a leaf for this place, So much I referred my…read morefamily member to rent a storage because of the great prices and new hours, I was wrong - Military members- do not rent here -beware!! When you go to sign someone up on your storage, place them on your account, state that they are authorized to access your belongings and manage that account..... it does not mean anything!!!!! We lost the key to the storage right after we moved everything in as we were getting ready for a deployment, we were told by Maureen that we would be able to gain access to the storage no problem and she would even waive the 15.00 fee to open it up for us -one time only. All we had to do was call her ahead of time so that she could have the tools needed to open the lock. My son went to gain access (also was placed on the account) to the storage and the gal turned him away,not Maureen but another woman claiming not to know anything about this arrangement. Picture this- this was not a simple drive over, it is 100 degrees outside, you have a vehicle full of items that needed to go in and it is 40 minutes before they close. Also you are paying over 200.00 a month and for same strange reason, our name on the account means nothing? we cannot have access? What changed ? We are told we now have to have our service member send a copy of their id card to them. A fax copy. lets think about this now, while deployed over seas, who can easily do this? no one i know of. I mean floating n the middle of the gulf, send a fax... it is down right stupid. so this storage is being paid for and with no real resolutions to gaining access. What a huge disappointment as I recommended my family here. The only time they tried to rectify this was AFTER we closed the storage and AFTER i wrote this YELP, they could not give a far fig newton about this until then. I am embarrassed and disgusted the way this has turned out. The gal (Lori) that answered the phone tried to say that the law requires,, etc etc. Well then why would we waste time on adding people to the list of people able to handle the account and have access to the storage if it doesn't mean anything when we need to get access. I will not recommend this place EVER again and for the hassle I wont be coming back. As soon as our family member returned we got his things out of hostage from Super Storage, Poor business practice and they do not stand by their word. Nowadays may not seem like much to some people but to me it means more than my weight in gold.

All the good reviews definitely live up to the hype! Great experience at Jamacha Point Self…read moreStorage! Marco helped me out and was extremely personable, friendly, and made the whole process quick and easy. The facility itself is very clean, well-maintained, and feels secure, which gives me peace of mind storing my belongings here. You can tell they take pride in keeping the property in great shape--even the elevators smell good! Really impressed with the facility and the customer service. If you're looking for a clean, safe, and well-run storage facility, I definitely recommend Jamacha Point Self Storage. Thanks again, Marco!

From the moment we walked in we instantly felt at home, Marcos professionalism and kindness is top…read morenotch, the premises is very clean and kept up nice. Thank you for the help today Marco Ramirez and crew.

I have been a tenant at Ft Knox for fifteen years. The spaces are clean. The property is…read moremaintained. It's safe and easily accessible. But what makes Ft Knox so special is the John, the owner. He's the nicest guy with a lot of integrity. He takes pride in his business and is very accommodating. More importantly, he genuinely cares about his tenants. It's not just a storage unit. It's an experience.

We rented a very large storage unit here for about 9 years. Our stuff was always safe. Zero…read moreincidents. John was the manager the entire time. Great guy and always good about communication. Definitely feel like he was always watching out for the tenants.

Hours are from 7am-5:30 pm I first started renting out a…read moreunit with them in 2018, smallest they had at a very reasonable rate. As time went by I needed something a bit bigger but they didn't have anything available when I needed it so I ended up moving out to another nearby storage facility. I was back at first st storage in less than a month. Haha Eventually I had to wait for a bigger unit to be available but let me say it's worth the wait. If you are looking for a long term storage facility that you will be in and out of i promise you won't find anything better than this. Electricity, clean restrooms, no rats, no bugs, no random people wandering around. Safe, clean, reasonably priced. Most of the bigger units have lofts which is amazing.

I have tried different storage facilities and this one is well-maintained, has electricity and…read morereasonable prices. Debbie is an on-site manager and is very helpful with anything I need. The only downside is that I wish they were open a little later at least one day a week. They close at 5:30. I highly recommend this place!

Ronnie was amazing. He quickly got us our storage unit with no hassle. Prices are lower than any of…read moremy past storage experiences. I have recommended this establishment to friends.

Exceptionally clean and professional staff. Highly recommend if you need to store your items.read more

Unfortunately not a good place to store items. Many issues and not reliable or consistent.Take your…read morebusiness elsewhere unless you want to spend more $ fixing the mess they made instead of helping store things.Does not care about customers,only profits

I needed emergency storage due to issues with where I was renting…read more They are great, kind , reliable and help you get a deal. Thank you extra storage for always being helpful and having a clean safe storage space.