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Extra Space Storage

3.6 (53 reviews)
Open 6:00 am - 10:00 pm

Services - Extra Space Storage

Self storage

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Reviews With Photos

Mold on walls
Christopher D.

Complete and utter lack of sympathy and regard for my family and I. My storage unit was destroyed by rain water from the ceiling during the heavy rains San Diego had during December. Their lack of maintenance caused black mold to fester, and puddles of rancid water to develop, destroying 3/4 of my items. I made multiple dump runs to get rid of my belongings. Was very hard not to take things with us, but after speaking with mold specialists was in our best interest and the health of my wife and three small kids to not take furniture with us. Wife and I had valuable weeding items which were drowned in 18 inches of water in a bin. I hope those who read this know not to go with this storage facility. I will be filing multiple insurance claims.

Paranoid much?

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Photo of Lisaa J.
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10 months ago

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29 days ago

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Emily S.

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1 year ago

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10 months ago

Great service! Jayann is the best. She is helpful and courteous! Recommend this place.

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6 months ago

don't rent here. they WILL raise your monthly payment by x2 or even x3 within the first year. absolute scam

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3 years ago

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Emily S.

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3 years ago

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Emily S.

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Photo of J M.
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2 years ago

So far I've had a great experience. I was given the online price, unit was clean, and the office staff has been very helpful.

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Emily S.

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Photo of Ron R.
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4 years ago

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Emily S.

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3 years ago

Very helpful place to go to store your stuff and greet people in the office to help you. All your storage needs.

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Emily S.

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Photo of KJ O.
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4 years ago

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Emily S.

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3 years ago

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Emily S.

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4 years ago

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4 years ago

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Emily S.

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5 years ago

They got me the right size storage and got it quickly. They are super nice and energetic

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Photo of Joe D.
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6 years ago

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Emily S.

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4 years ago

So far I've had a great experience, staff is pleasant and informative without wasting time. Inquiries are answered within hours

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Emily S.

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11 years ago

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4 years ago

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6 years ago

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7 years ago

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Emily S.

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15 years ago

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14 years ago

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7 years ago

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Emily S.

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9 years ago

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8 years ago

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5 years ago

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Emily S.

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Photo of Frank H.
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8 years ago

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9 years ago

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8 years ago

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10 years ago

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6 years ago

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9 years ago

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7 years ago

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Emily S.

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Photo of Jon B.
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15 years ago

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10 years ago

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11 years ago

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14 years ago

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9 years ago

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10 years ago

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Ask the Community - Extra Space Storage

Review Highlights - Extra Space Storage

5 Stars I can't say enough great things about Jayann, the store manager at Extra Space Storage!

Mentioned in 5 reviews

Read more highlights

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BMS Moving & Storage

BMS Moving & Storage

(86 reviews)

We obtained three estimates, with Bekins being the highest by more than $1,000. The main reason…read morewe decided to use Bekins was the estimator/salesperson Sam Doyle. From our first meeting to all further communications from our estimate to the delivery of our belongings to storage in Phoenix, Sam was pleasant, professional, easy to talk to, down to earth, easy to understand, and very responsive to our questions no matter the time of day or day of week. He went above and beyond to ensure our needs were met. Bekins should commend Sam for his knowledge and skills in customer service. He made what could be a stressful process somewhat pleasant. Second, we would like to commend the two guys who moved the belongings to the truck, Richard and Dennis, as well as our driver, Oscar. All three were extremely polite and positive. They performed their work efficiently and carefully. I would be happy to have them handle my belongings should I ever move again. They are terrific representatives of the Bekins brand. The only concern I had with this Bekins move is that when we booked the move, we were supposed to move our belongings directly in to vaults to be transported to Phoenix for storage until our house is built. Just before our day of move, local Bekins management made the decision to load our belongings on a truck to be moved with three other families, then loaded into vaults upon arrival Phoenix. This resulted in an additional handling, thus a greater potential for damages.

If I could give this company less than one star, I definitely would. We have never used a worse…read moremoving company in our lives and we have moved both locally and cross-country. What's worse is that they are supposedly a "Mayflower partner." Mayflower really needs to take a hard look at who they partner with. We never received all of our belongings even though it took them two trips just to get our three bedroom household items from Brandon, Florida to Charlotte, North Carolina and every single piece we did receive was damaged, some of it beyond repair. The morons on the first delivery dragged an armoire across our brand new bedroom floor and gouged it before leaving behind a broken armoire. The driver and assistant from the second delivery were even shocked and so apologetic as they brought in our items and announced "this is also damaged," or "this is broken to pieces" and showed us the pieces, or as the driver said, "I don't understand why this broken piece was crated at the warehouse but in the warehouse, they uncrated it and gave it to me to move without any wrapping at all." Again, I simply cannot say enough bad about this company and I would encourage anyone who's thinking about moving from the Tampa area to not choose Mayflower because you're going to end up with BMS, which is more like a bunch of BS and you will be very sad and very sorry. Now we are tasked with not only having to unpack but also having to start what is going to be a long and tedious claim filing process. :-(

Extra Space Storage - selfstorage - Updated May 2026

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