Under the current management here, I would strongly suggest that you store your belongings at another facility. I own a small business locally and have rented a space on this property for about 8 years to store my equipment. As of November 2011. I no longer rent a unit on this property. In my opinion, the facility is poorly managed. The previous manager never had any problems with vandalism, theft anything and at the time I was very happy to rent a storage space here. About 2 years ago that manager went to another property.
1. The current manager has an unclean appearance, and he looks like he just rolled out of bed. He is unwilling to take constructive criticism or suggestions. When you bring genuine problems to him. He is dismissive and downplays major issues.
2. The current manager has a low level of standard. He will rent to anyone, including tenants who have had problems at other storage facilities.
3. Since the last manager left the property. It has been plagued with problems. The Sheriff's Department has been called out multiple times over the last few months for things like break-ins, vandalism, vagrancy and a lot of general problems that were not there before he took this position.
4. The manager will downplay these problems, he will say it's no big deal, or he is working on it and nothing seems to get done. Nothing changes. By all appearances, he is doing the minimum that he needs to do to keep his job.
5. On more than one occasion over the weekends I have witnessed unit occupants barbecuing outside of their units like it was tailgate party.
6. The manager says that only a handful of tenets have 24-hour access, I was one of them. However, at midnight or 2 in the morning on any given weekend. There are people walking around with no apparent reason to be there.
7. The video cameras are poorly positioned or the resolution is not high enough to clearly see anything. I had a table stolen in front of my unit and he could not pull up the video to find out what happened. Either he lied to me, or he is incapable of doing so. Either way, he is a liability. We found my table; it was taken by 2 guys who were cleaning out an auctioned unit. They were not escorted onto the property or off the property. That is a problem.
8. He is not securing the property the way you should. He says he is walking the property every night. However I do not see it and neither does anyone I have spoke with and I am there to almost 2 in the morning, some days.
9. I know there were people sleeping in the units one time, but I cannot prove it. It is obvious in the last 2 years that the amount of unit renters that use drugs and are homeless, has gone up.
10. He is not securing the empty storage units. At any given time. The empty storage units have their door open, exposing the inside. This gives anyone with the inspiration, the ability to punch through a half-inch of drywall to access the next unit. Once you have access to the unit, you can literally go from one to another to another, breaching the security on the entire building. This is a huge issue.
With these current policies in place at this location, it is not a matter of if, it's a matter of when something will go wrong. I have pointed this out to management and his supervisor, and still nothing changes.
I am angry and frustrated that this property has gotten to this point.
Recently we moved to a storage facility where I am paying 3 times the rate for a smaller space. It is also another 3 miles farther from my home. I am much happier knowing that my belongings are safe then to pay a smaller rate at a substandard facility
If you need to rent a storage space locally, I would suggest you go to the extra space storage facility in El Cajon off of Main Street. The facility is brand-new and the manager is excellent. It's okay just my opinion. read more
