The service when I came in the morning was just welcoming the ladies (Nhia & Vanessa) are sweet and…read morevery attentive. Fast service my New UPS Store now.. Came in for amazon returns/drop offs was in & out... We need more employees like them

They lost my package. Offered no help. Staff is undertrained. Offered no help or guidance…read more They just don't care. Stay away from this place. They are not efficient. Go somewhere else. Maybe even FED EX

I Chris Cleveland have had the pleasure of doing business with Efren and Robin at this storage…read morelocation in Chula Vista. I highly recommend this place as a safe and professional Location to do business and store your items. Conveniently located off of the 5 and 54 fwy locations . Thanks Efren and Robin for all your hard work and help. Best regards, Chris Cleveland

Very clean and friendly. Storage units good sizes. Plenty of units for rent. Rey spacesread more

Erick is absolutely amazing. He did a great job helping me send a package and was great at…read moreexplaining pricing and different options. Honestly, every time I come to this UPS. It's Great Service. Sometimes the lines a little bit long but I don't mind waiting because of the excellent attention to detail..

So usually at the UPS store, there is always a line out the door literally out the door. Today was…read moreno different when I finally got to the front. Erika was very nice and helpful. She answered all of my questions and helped me ship out some Doc Martens that were too big for me. They were obviously slammed, but she took the time to really listen to my questions and help me out. Thank you so much guys !

Abby was amazing!! We had 2 Mother's Day packages to send across the country and she took…read moreexceptional care of us. She was kind and patient and made suggestions on the best way to package and ship the gifts. She was very thorough and I feel confident our gifts will arrive on time! Thanks so much Postal Annex and Abby!!

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

My husband uses this place for a real estate business, using a virtual mailbox. He gets loads of…read moremail and the owner, Maria, and the staff are very friendly and remembers him so it's easy to retrieve his mail. The service is quick and efficient and priced just right. The parking lot can be busy, but there is reserved parking just for the store.

Staff, owner are always very welcoming and helpful with your needs. They offer notary services in…read moreaddition to P.O box rentals and a great assortment of gifts. Lovely little shop.

**10/10 Experience! Highly Recommend!**…read more I cannot say enough great things about my moving experience with Angel and Miram! They were absolutely FANTASTIC from start to finish! I had quite a bit to move, along with a somewhat unique setup at my previous apartment, which made the process a little more complicated than your typical move. What I anticipated being a relatively straightforward job turned out to be much more time-consuming than expected, but Angel and Miram handled everything with so much patience and professionalism. They were incredibly efficient, hardworking, accommodating, and genuinely helpful throughout the entire process. Despite the challenges, they worked quickly while still making sure everything was handled with care. Once we arrived at my new place, they were just as wonderful! They took great care with all of my belongings, helped reassemble furniture, and went above and beyond to make an already stressful moving day so much easier. Moving is never fun, but having the right people helping makes ALL the difference, and I truly couldn't have asked for a better team! **Overall, a 10/10 experience!** If you're booking a move and have the option to request Angel and Miram, I HIGHLY recommend doing so! They were an absolute pleasure to work with, and I'm so grateful for all their hard work. Thank you both again!!

First time ever using movers and these guys made moving (worst thing ever) so easy and efficient…read more Their online quote system was easy to navigate and customizable. Post booking, I called their office a few days before the move and they walked me through everything super easily too. Best of all wanna shoutout the actual movers: max and nic. Such nice guys and super punctual. My move in window was 8-10 and they arrived right on time which I appreciated. They were communicative and it felt like a true team effort for the 4 hours we worked together. Recommend this service to anyone in the area!

6/29/2026 - We go here a lot to buy what we need to sell on EBay. All types of boxes to package…read morematerials. They also will prep and package your item and have many shipping options to select from. We have been going there for a little more than a year. Never any issues. The 2 gents are classy and know what they need to do to help you out. They also can customize boxes for your item to be shipped to save on S&H expenses. They are closed on Saturday and Sundays. This is new. Great place to visit and buy what you need. 5 's. Use them. You won't be disappointed.

Really, really, really good customer service. They have any and everything that you need to pack…read moreand ship.

I had such a wonderful experience with Emmanuel at PostalAnnex and wanted to make sure he received…read morerecognition for his exceptional customer service. I had mailed an important letter earlier that day, before they closed, and later realized that I had accidentally forgotten to include something in the envelope. I called the store after closing, not expecting anyone to answer, but Emmanuel picked up. When I explained what had happened, he was incredibly understanding and told me he would wait for me to come back so I could fix the situation. He absolutely did not have to do that. He stayed behind after closing and went out of his way to make sure I was able to get everything taken care of and my important letter mailed correctly. Throughout the entire process, he was so kind, patient, friendly, and genuinely helpful. Customer service like this is rare. Emmanuel truly went above and beyond when he could have simply told me to come back the next day. His willingness to stay late and help me meant so much, especially because the letter was important. PostalAnnex is very fortunate to have someone like Emmanuel representing their business. Thank you so much, Emmanuel, for your kindness and exceptional customer service. You made a stressful situation so much easier!

The staff here have always been incredibly nice and helpful. I needed to return an online purchase…read moreand I stopped by UPS first but it was a bit crowded and the staff there are really unpleasant to deal with and immediately irritated as soon as you walk in. So I left UPS and came here instead and I was out in 10 minutes. Shout out to the crew here you guys do an amazing job.

The owner ABE is the man! He came through in a crunch for me last minute for wedding stickers!!…read moreThere work is super solid!!! And guess what... they do DTF SHEETS!! Let's go one stop shoot for all printing needs!

Awesome place. Custom boxes as well as all sizes of regular boxes and packing materials. Will ship…read moreUPS & FedEx too.

national city self storage is such a great place to store your valuables. They are amazing!read more

To Corporate Management, I am writing this review to express…read moremy deep frustration and agitation regarding my experience at National City Self Storage. While the base rental rates appear reasonable at first, the facility relies on uncommunicated fine print, rigid payment terms, and poor customer service that make storing here a nightmare. Key issues that require immediate corporate attention: Excessive Lock Fees: Charging $20 simply to cut a lock on top of $15 for a replacement lock totaling over $35 is unreasonable. Unfair Billing Restrictions: Customers are not allowed to clear a prior month's balance individually once a new cycle starts. Even on the very first day of a new billing period, you are forced to pay both months together along with late fees, regardless of financial circumstances. Uncommunicated Payment Methods: Staff failed to inform me that certain fees must be paid strictly in cash in person. Having funds on a card forced me to incur additional bank/ATM cash withdrawal fees. Severe Neglect of Customer Care: I was forced to navigate all of these hidden hurdles in 104°F heat with my 2-year-old child. Had staff explained these policies upfront, I could have completed everything in one trip instead of exposing my child to dangerous heat. The staff and facility policies failed me as a customer and as a parent. I am posting this publicly and contacting corporate so that this location is held accountable and forced to reform its transparency and customer treatment.