I've been a customer at this location for over 10 years and they Always have the best service!…read more Love this place! Everyone is always friendly and helpful!

Staff are quick, attentive and come to the front immediately after you enter the front door…read more If you need something shipped with bubble wrap, be ready to buy a whole roll. ‍

This is my second time visiting this store and I have to say the customer service is excellent. The…read moreassistant manager AJ is calm and getting it done over at UPS store National City! Staff is kind and courteous! This is a very busy location, they always have a line.

Another quick and easy Amazon return process here. There are two self service kiosks at the front…read moreof the store for Amazon returns. You simply walk in the store, look to the left, and the kiosks are there. There are often a couple of people using them, but the transactions are about two minutes, tops. So, as soon as you get to the kiosk, it should be available right away. This location is also very clean and tidy. They never have any filth on the floors, the countertops are always clean, and the staff is always looking professional. This business also offers post office boxes for a fee. They provide have the ability to make posters, banners, signs, etc. They have personal computers here and printers, and fax machines as well for people to purchase time to use them. I know that they have a lot of office supplies and I've mentioned that before that they do have a good variety of mail, packaging, office supplies here. I highly recommend this location.

Service attendant Erick was very helpful we need more people like him . Help us with a return…read moremerchandise. The value was very good.

Always a long line and seems like they are always understaffed. Since it's a busy location maybe…read morehave 2-3 employees in the front desk? The employees at the desk are nice just need to add more staff to the front desk. There are 14 people in front of me with one person in front.

Probably one of the shittiest customer's experiences I've had. My car was over 3 hours late and I…read moregot little to no communication from sunrise express. Car was not even dropped off near me. Had to call an Uber to pick it up. Would never use this service again, it was a nightmare and the dispatcher was unhelpful. Would give it 0 stars if I could

Have been using this shipping company (Sunrise) for 5 years now and never had any problems. I am…read moreupdating my review due to a bad experience with last box I shipped. My box was picked up on Oct 6, 2018 and was told that it should be in Manila by the 1st week of December (2 months, which I thought was reasonable). December 6 comes and box has not been delivered yet. I called National City office on Dec 18 to find out the status but kept getting a run around. As other reviewers have noted, Sunrise personnel have a habit of ignoring phone calls. I felt my number was added to a "Ignore List". I ended up driving to their office so I can speak to someone. Ms. Iris (nice lady) called their Manila Office and was given assurance that the box will be delivered the next day (Wed). Got an update on Wed and was told that delivery is now on a Thurs due Manila color coding and that their delivery truck cannot be used on Wed. Thursday came and no box delivery. Visited the office again on Friday and was told thataid their Manila Office has been trying call recipient but was not getting any answer; they need an alternate number. They never called the recipient before, they just delivered the box (must be a new procedure?). I make phone calls (to their cell phones) to Manila (wake up everybody) so they can answer the phone (land line). My sister gets a call an hour later and she is told they cannot deliver today (Saturday) but will deliver on Monday. So I went through the whole exercise of waking up everyone so they can tell them that there will be no delivery, they could have told the National City office that (WTF???). Monday came by and box was not delivered. Have been calling their office and texting Ms. Iris; and as usual, no one answers. Really annoyed now. This is the worst customer service I have experienced. Sunrise does not seem to care about their customers. They also do not seem to have any control of their people in Manila. I will use a different shipping company next time. I DO NOT RECOMMEND Sunrise Express Cargo to anyone shipping boxes to Manila. I would have given them 0 stars if possible.

I came in to send out a fax. Let me start by saying that I haven't sent a fax in over a decade, and…read moreI thought I was looking for one of those outdated machines where you dial the fax number. So I must've looked pretty lost while looking for such an outdated apparatus. An employee asked me if I need help, to which I responded "yes, I need to send a fax." He pointed me toward the machine that looked like a regular copy machine and explained that I can fax directly from there. He also mentioned they provide a free cover page. As I was gathering my materials to fax, Miguel, the employee who initially came to my rescue, walked over and showed me step by step on how to use it. He was also very patient with me since I had forgotten my reading glasses. I have to say the customer service was top notch. My only complaint was the price: $9.95 to fax 4 pages to a long distance number. But Miguel's customer service was so great that this experience deserved the five stars.

I come here for business and Carlos is a great employee here. Always very helpful and fast. This…read morelocation is easily accessible from the 805.

I had purchased alot of items that I could not carry all at once…read more The cashier was adamant that I could not use thier shopping carts to haul out the Items to my vehicle. But luckily Olga (staff member) saw me in the situation I was in and she offer to use a dolly to take the items that I could not carry and helped me to my vehicle Thank you Olga!!!!!! You were a big help

MARLO @Office Depot at the National City location was so very appreciated with his OUTSTANDING…read moreCustomer Service. His expert service and advice was very helpful and friendly. I highly recommend doing all your business administrative needs with this young man. I had some court documents that needed copies and scanning. These are official certified (raised stamp and wet signature) documents. It was important for me to ensure the best reproduction quality for my permanent records. I truly believe Office Depot should promote this guy to Manage that section. Thank you, Marlo. BRAVO JOB WELL DONE My RATING is MARLO @Office Depot at the National City location was so very appreciated with his OUTSTANDING Customer Service. His expert service and advice was very helpful and friendly. I highly recommend doing all your business administrative needs with this young man. I had some court documents that needed copies and scanning. These are official certified (raised stamp and wet signature) documents. It was important for me to ensure the best reproduction quality for my permanent records. I truly believe Office Depot should promote this guy to Manage that section. Thank you, Marlo. BRAVO JOB WELL DONE My RATING is

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

Be careful here. Staff are not helpful and they are too expensive…read more They charge $1 a stamp (instead of .72 per stamp). They sold my mother 100 stamps for a tidy profit of $24. They did not tell her they were charging more per stamp. I asked if she could return them and they said no.

Mackenzie, gave me exceptional customer service. She detailed every service provided by National/54…read moreSelf Storage. Thank you for making the process easy.

I have rented space here for years now. I have no prior experience in storage rental, so i dont…read moreknow how to judge in reference to other companies. I can say that in the time i have been here i have always been treated well. Courteous and friendly. As far as being secure... i left my storage unlocked one day and got a call the next day about it.

The Lady was so nice and polite and helpful. We bought a box to fill and be sending later.read more

Good customer service , the box arrived intact and right on schedule…read more Miss PROSER was very helpful when I called to tracked the package. Kuya Perry the driver the pick up guy was very helpful and respectful . I am one satisfied and happy customer

I had such a wonderful experience with Emmanuel at PostalAnnex and wanted to make sure he received…read morerecognition for his exceptional customer service. I had mailed an important letter earlier that day, before they closed, and later realized that I had accidentally forgotten to include something in the envelope. I called the store after closing, not expecting anyone to answer, but Emmanuel picked up. When I explained what had happened, he was incredibly understanding and told me he would wait for me to come back so I could fix the situation. He absolutely did not have to do that. He stayed behind after closing and went out of his way to make sure I was able to get everything taken care of and my important letter mailed correctly. Throughout the entire process, he was so kind, patient, friendly, and genuinely helpful. Customer service like this is rare. Emmanuel truly went above and beyond when he could have simply told me to come back the next day. His willingness to stay late and help me meant so much, especially because the letter was important. PostalAnnex is very fortunate to have someone like Emmanuel representing their business. Thank you so much, Emmanuel, for your kindness and exceptional customer service. You made a stressful situation so much easier!

The staff here have always been incredibly nice and helpful. I needed to return an online purchase…read moreand I stopped by UPS first but it was a bit crowded and the staff there are really unpleasant to deal with and immediately irritated as soon as you walk in. So I left UPS and came here instead and I was out in 10 minutes. Shout out to the crew here you guys do an amazing job.