Great visit. Came in to return an Amazon item. Scanned my return code on the self service kiosk…read more Packaged my return up in the cellophane bag provided at the store. Affixed the return label to my return in the cellophane bag. Walked my packaged and labeled return to the front counter, ahead of the long customer line, and placed in the returns bin next to the counter. All of this done in 3-4mins. Excellent visit. They have postal boxes for rent here. They also have wide format and construction plans/blueprints printing at this great location.

I went in to return two Amazon items. For one, I had already packaged it and printed the label…read moremyself. For the other, I used the QR code option where the store prints and packages it for you. I only received one receipt, but I assumed it was because of the difference in return methods, so I didn't think much of it at the time. A few days later, I noticed I had only received a refund for one item--the one where they scanned the QR code and packaged it. I called the store to check on the second return. The person I spoke with was kind, but I felt like I wasn't getting a clear answer. She advised me to file a claim with UPS, which I did, only to find out that there was no record of the package at all--it had never been scanned into the system. That tells me the package was likely misplaced before it ever left the store. Also no manager was able to help with this situation which is frustrating because I did what I was supposed to do, drop off at a UPS store. I understand mistakes happen, but I was ultimately told there was nothing they could do and that I should contact Amazon for a refund. I hope the store takes extra care to ensure that all returns are properly scanned and that every customer receives a receipt for each package, regardless of the return method. It might also help to have more staff because every time I visit, there are usually only two employees working with a long line, which might be the reason my package was not properly taken care of. RESPONSE TO "OWNER": I dropped off two return packages at your location on the same day but only received a receipt for one of them. The tracking number I provided was the one I received -- for the package that was scanned and returned properly. The second package was never scanned, and I was never given a receipt for it. That's precisely the issue. I did everything I was supposed to do: I brought both packages to your store and handed them over at the counter. So if one package was processed and the other was not, that indicates it was misplaced at your location -- not an error on my part. I even asked if the cameras could be checked, but was told that wasn't possible. I don't need a receipt thanks to Amazon solving the issue and being able to refund me the money that was due to your fault, UPS. It's important to recognize that this was not a case of an incorrect tracking number or failure to drop off the package. The mistake happened after I left it in your care. The owner changed their response twice to my review -- the first was unbelievably rude and inconsiderate, and while I appreciate the second response being a bit more respectful, I can't help but find it unprofessional that two people responded so differently to my negative experience at this UPS store.

Lisa is amazing. She is super organized, punctual, and an absolute joy to work with. She met me at…read morethe Otay Mesa Kaiser Facility to witness a physician's signature for a legal document. She is the best and highly recommended!

lisa was incredibly responsive and accommodating. she really is on-the-go, and met us to sign our…read morepaperwork at a restaurant! highly recommended!

We have used their services for years! The staff is very professional, very caring and always gives…read moreus the very special service that you can get. It's very easy to get an appointment and you're in and out!

Very professional and knowledgeable. Fast and reliable. Needed a notary done last minute and he was…read moreable to fit me in. Even during the busy tax season. Highly recommended.

I want to say thank you so so much to the lady who helped me out with my Live Scan fingerprints!…read moreBefore I came to AAD Livescan . I had went to another place to have my Livescan done. They couldn't get my fingerprints right. So I had to resubmission them over. And still couldn't get them right and I was out of work. So I took the next step and tried another place. That's when I found AAD Livescan and Passports on Yelp. AAD Livescan helped me redo my fingerprints until we got it right. I mean this lady was the most nicest, and understanding person I ever met. After I lift AAD Livescan. That same day. My fingerprints had passed. And I was finally on my way back to work. I had more companies calling me. It was awesome! Thank you again so much for all your help

From the owner: Offering passport photos Notary Public and Livescan fingerprints, Security Guard Training Facility…read more We speak Spanish. Nosotros ofresemos fotos para passaporte y Livescan para su Huellas, y entrenamos para ser Seguridad.

Swift and inclusion of estimate and excellent response time to all of my questions, etc. Rudy was…read moresuper down to earth and very kind to my elderly parents. Would definitely hire Rudy again and refer him to family and friends!

We had come here last year for a special dinner hosted by high West that was sort of a I think a…read morefive or six course pairing with bourbon. It was in one of their private rooms and it was very chef driven. Everything was delicious that night so we had a really great experience on the weekends in San Diego and we're trying to enjoy the weather. We usually head down to either Carlsbad or Encinitas walk around with our dog and kind of see where the wind blows us as far as where we're gonna go eat or drink that day or night. This time it was a weekend morning on Memorial Day weekend we had gone to get some coffee around the block, walked our dog and then saw union kitchen and thought we had a really great experience last time. Let's see if they're open. They were open for brunch. They have both a covered patio and uncovered one and my husband being the redhead that he is we opted for the covered patio. They're super dog friendly. All of the waitresses were really awesome and kind they came over to say hi to us even if they weren't the ones helping our table one of the waitresses even brought my dog bacon, which we so appreciate love a restaurant full of dog lovers. My husband ordered the cornbread skillet that comes with andouille sausage and I think roasted okra. He said this was really delicious. I tried a few bites and I totally agree. I had the steak and eggs which was delicious with its mustard hollandaise sauce. Coffee was great, OJ was fresh and tasty. Will have to come back for dinner one night.

I have been shipping packages to Colombia with them for over 5 years and have never had any issues…read morewhatsoever. Great customer service. They value quality and always deliver with ease. Thank you!!!

Lady there does not know how to notarize letters. Save more than money, your time, by going…read moresomewhere else. If you have AAA, they notarize letters the right way and for free.

I recently got married and had a baby so taxes seemed a bit overwhelming this year. My wife and I…read morestopped in and Denise took great care of us! She walked us through each process making sure we understood all of the changes from filing when we were single to now filing as a married couple with a child. She even went the extra mile to coach us in how to update our W4's in order to maximize our tax return for next year! I highly recommend making an appointment with this office! Great service and great advice!!!

I've been coming to Rosario for a while already She helped…read moreme with tax returns and insurance I like that she works fast and properly. Never had any issues with my documents. She has a good personality and you feel really comfortable with her. I'm happy she opened a new office here in National city. And I will definitely will be her customer forever :)

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

Be careful here. Staff are not helpful and they are too expensive…read more They charge $1 a stamp (instead of .72 per stamp). They sold my mother 100 stamps for a tidy profit of $24. They did not tell her they were charging more per stamp. I asked if she could return them and they said no.

Got an email from Patty saying the process will take 19 weeks! Then 10 mins later got another email…read moresaying "wrong amendment response was sent". Like seriously?! Then saw she had a response to me on my yelp review claiming they don't have a contact person for the county clerk's when they do. I screenshot her email about it. If I would've known this is how it was gonna be, I would've gone to someone else. Seriously. Don't even think about coming to this place. She is beyond unprofessional. Now we're gonna have to wait 19 more weeks of this. ‍

I called and left a message twice in a week to schedule an appointment for notary service. I…read morereceived a call back later in the week and scheduled the appointment for the following Wednesday afternoon. When arriving, I was told by the front desk that the person was not available and had to reschedule her appointments for the rest of the day. I called her while I was there and was told that she tried to reach me (I never received a phone call & I don't recall her taking my number when I scheduled the appointment). I live about an hour away and had to arrange my day so I could take my parents to have notary done. She said I could drive to another location an hour and half later. My parents didn't want to wait to go to another location even though it was just the other side of town. The woman at the front desk gave me another number to see if I could book an appointment with someone else.

Noemi is a very reliable, professional and personable notary. She is flexible and willing to meet…read moreyour scheduling needs and has tremendous knowledge that is useful throughout many of the complex transactions she has assisted with. Do not hesitate to call Noemi, I highly recommend her!

Professional, reliable, and friendly! Noemi is definitely someone I would recommend to my friends,…read moremy family, and my business associates.